Products

8x8 connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience, combining Contact Center, Unified Communications, and CPaaS APIs.

Verizon Contact Center as a Service uses cloud functionality to provide a flexible solution for efficient customer service.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and suppo

Office Productivity Suite Includes Word, Excel, and PowerPoint

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytic

Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.

Receive calls from your website, social profiles and regular phones, all in one place

Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field.

The company provides a variety of cloud-based communication solutions, including bulk SMS, voice broadcasting, SMS API, IVR system, call center solution, customer engagement, SMS gateway, and business communication.

Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​Customer E

Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.

Knowlarity's Interactive Voice Response (IVR) Solution is a cloud-based system designed to automate customer interactions, enhancing operational efficiency and customer satisfaction. By utilizing pre-recorded voice messages and text-to-speech technology, it enables businesses to manage both inbound and outbound calls effectively. The system operates on Dual-Tone Multi-Frequency (DTMF) input, allowing callers to navigate through multi-level menus and connect with the appropriate agents or departm

MCUBE: Cloud Telephony & AI-Powered Communication Platform MCUBE is a cloud telephony and AI-powered communication platform that helps businesses streamline customer engagement, automate routine calls, and improve support efficiency. By combining voice bots, IVR systems, auto-dialers, and call analytics, mCUBE enables organizations to manage all customer interactions from a single platform, ensuring reliability, scalability, and actionable insights. Request Description: Please update the pr

SpeechLog Quality by Globitel is a comprehensive quality management solution designed to enhance customer loyalty by optimizing the performance of customer engagement center agents. It offers a suite of evaluation and scoring tools that improve overall productivity and service quality. The system's modular design ensures seamless integration with various call center ACD platforms and related products, such as ticketing and customer satisfaction survey systems. Key Features and Functionality:

Contact Center Software available both for cloud (CCaaS), Hybrid and On-Premise.

Xima CCaaS is a cloud-based contact center management software that provides real-time insights into all the interactions that occur within a contact center. Xima CCaaS offers an intuitive interface that enables managers to easily track and monitor call volume, wait times, and agent performance. It also provides actionable data that can help managers make informed decisions to improve the efficiency and effectiveness of your contact center, all at a fraction the cost of the larger competitors.

JoCall is an all-in-one cloud call center (CCaaS) built for high-quality customer experiences with fast, low-friction deployment. In a single agent desktop, teams handle voice, video, chat, WhatsApp, and chatbot—with AI-Agent assisting or fully automating common interactions, then handing off to humans with full context.

Discover the Ultimate Solution in Omnichannel Contact Center Software NobelBiz OMNI+ offers a comprehensive CCaaS package, featuring an extensive range of features, functionalities, and integrations, meticulously crafted to cater to the diverse operational needs of all types of contact centers. This customizable platform stands as a beacon of efficiency, potentially being the sole software necessary for managing any omnichannel contact center task. NobelBiz OMNI+ boasts a remarkable selection of

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.