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MaxContact

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43 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
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MaxContact Reviews

Review Filters
Profile Name
Star Rating
35
7
1
0
0
Verified User in Consulting
AC
Verified User in Consulting
09/25/2025
Validated Reviewer
Review source: G2 invite

great experience so far, speedy response to queries and quick outcome

the simplicity of the system, the speedy response time to queries
IQ
IAN Q.
02/25/2025
Validated Reviewer
Review source: Organic

excellent dialer and custoner service

its so user friendly and has great customer support
AaronB .
A
AaronB .
02/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Excellent

Great software that fulfils all of our contact centres needs. The UI is extremely user friendly, both from the agents POV but also from a managers. The reporting suite is brilliant and allows me to quickly check performance against KPI's and SLA's. The customer service offered by MaxContact is second to none, calls are answered within 1 minute and the support staff are extremely helpful. Would recommend.

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HQ Location:
Manchester, England, United Kingdom

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What is MaxContact?

MaxContact is a customer engagement and contact center solutions provider that offers a comprehensive cloud-based platform designed to enhance customer interactions. Their technology is engineered to optimize outbound and inbound communications, providing tools like predictive dialing, call routing, and customer relationship management integration. MaxContact aims to improve the efficiency and effectiveness of contact centers by delivering features such as real-time reporting, analytics, and AI-driven insights. The company is committed to helping businesses improve customer satisfaction, streamline operations, and achieve their communication objectives.

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