Knowlarity IVR Reviews & Product Details

IT IS INTEGRATED TO CRM SO VERY EASY TO USE JUST CLICK AND CALL

GETS DETAILED REPORT ABOUT CALL TIME, CALL RECORDING, MANAGER AUDITING REPORTS, INBOUND CALLS FROM CUSTOMERS, WEEKLY AND MONTHLY CALL LOG AND WHICH HELP IN THE GROWTH PHASE OF THE CAREER AND ALSO ATTENDANCE MARKING Review collected by and hosted on G2.com.

NOT HAVE The OPTION TO CALL A PARTICULAR NUMBER WHICH DO NOT EXIST IN THE SYSTEM. NEED TO CALL MANAGER EACH TIME ND SHARE THE NUMBER THEN HE WILL MAKE AND SENT THE LEAD THEN NEED TO CALL THE CX

A LOT OF SPAM REPORTING IN THE NUBER THEY ARE ALWAYS USING THE SAME SET OF PHONE NUMBER Review collected by and hosted on G2.com.

Knowlarity allows incoming calls. We can easily make calls and call recording is getting updated on real time basis. Dialled calls, connected calls and call time is updated on real time basis is very useful Review collected by and hosted on G2.com.

Knowlarity error and spam reports are resolved very late. Incoming calls are shown from knowlarity number but not the customer number. It makes confusions Review collected by and hosted on G2.com.

Simple to use for calling purposes in our company,also the support from the team is also very good. Review collected by and hosted on G2.com.

Server issues are faced while use, but support team will assist at right time. Review collected by and hosted on G2.com.

INTEGRATED TO LEADSQUARE SO JUST CLICK AND CALL SO EASY TO USE

ALSO HAD SO MANY FEATURES LIKE CALL SUMMERY, RECORDINGS

IF A LEAD IS PULLED BACK WE CAN EVEN GET THE DETAILS USING CALL SUMMARY Review collected by and hosted on G2.com.

SPAM REPORTING IS SO HIGH

SOMETIMES TAKE LOT OF TIME TO CALL GET CONNECTED Review collected by and hosted on G2.com.

INTEGRATED TO LEADSQUAE SO JUST CLICK AND CALL SO EASY TO USE

GET DEDICATED CALLING REPORTS OF DAILY AND MONTHLY

ALSO, GET REAL-TIME CALL RECORDINGS Review collected by and hosted on G2.com.

SOMETIMES TAKE A LOT OF TIME TO REFLECT CALL AND TALKTIME

ALSO, SPAM REPORTING IS SO HIGH SO DNP ALSO INCREASES Review collected by and hosted on G2.com.

Simple integration with current software and very fast response even and additional response team working behind to solve our problems Review collected by and hosted on G2.com.

Sometimes it take so much time to get the call connected or to come in our mobile . Also call time reftection takes some time Review collected by and hosted on G2.com.

EASILY INTEGRATED into CRM SO VERY EASY TO USE

JUST CLICK AND DIAL VERY SIMPLE

ALSO, UPDATES ARE GIVEN LIKE CALL RECORDING

DIALED CALLES

CONNECTED CALLS

INBOUND CALLS ETC Review collected by and hosted on G2.com.

SOMETIMES CALL TIME REFLECTED IS LOW

VERY HIGH SPAM REPORTING

SOMETIMES WILL TAKE TO RECIEVE CALLS Review collected by and hosted on G2.com.

Best business calling Application.. connectivity is perfect.. no error experience

cx can even call back to knowlarity number Review collected by and hosted on G2.com.

what I personally dislike the most is downloading recordings is bit hard Review collected by and hosted on G2.com.

inbound calls can be taken.

easy to use from mobile and lap as well Review collected by and hosted on G2.com.

errors happen in which most of them include 403 errors and voice not heard (it comes like once in 15 days ) Review collected by and hosted on G2.com.

The few best things about knowlarity is the support they give you after sales. I have been using it from last 5 years now as an admin and it has offered almost every customisation I requested for. Review collected by and hosted on G2.com.

What I don’t like about knowlarity is there are few basic features missing from the default dashboard which can be added paying a extra cost. Review collected by and hosted on G2.com.