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CTM

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758 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

577
145
22
7
7

CTM Reviews

Review Filters
Profile Name
Star Rating
577
145
22
7
7
Kim F.
KF
Kim F.
04/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Outstanding Support, Ease of Use & Centralized Data

|CTM
The customer support is terrific, and our agency partner is extremely responsive and understands our goals and needs. I'm in the platform nearly every day and gain valuable insights on our lead output, identify any carrier issues, etc. I also find their integrations to be straightforward. They are innovating new things consistently to keep CTM cutting-edge.
Shannon F.
SF
Shannon F.
02/17/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Reliable Call Tracking That Keeps Leads Organized by Source

|CTM
It helps me track and record client calls and seperate leads based on the source. Direct, Organic, Google Ads etc.
SM
Steven M.
01/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Connects Marketing to Revenue with Precision

|CTM
I use CallTrackingMetrics to track and attribute inbound phone calls and form submissions back to specific marketing campaigns, channels, and keywords. This helps me understand which campaigns are actually driving high quality leads, which is very helpful. What I like most is how clearly it connects marketing activity to real revenue-driving conversations. The attribution and tracking accuracy really stands out. Being able to tie calls to campaigns gives me confidence when optimizing budgets and making recommendations. The reporting is also a big plus. The reports are client-friendly and easy to customize, which saves time and helps clearly communicate performance and ROI.

About

Contact

HQ Location:
231 Najoles Rd Suite 500, Millersville, MD 21108

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What is CTM?

CTM suite of reporting will tell you who called, how they found you, patterns in call timing, patterns in caller location, keywords leading to calls, landing pages leading to calls, how each of your CSR's are performing on calls, and even the ROI on your advertising costs for each of your campaigns.

Details

Year Founded
2009
Website
www.ctm.com