Parloa GmbH is an owner-managed software company from Berlin-Mitte. Since its foundation in March 2017, the company has focused on the development of Parloa as a Contact Center AI Hub & Dialog Management System. With this software-as-a-service, companies automate their most important communication channels by using revolutionary AI technology in e.g. phone- and chat-bots.
Acoustic Content gives business owners the power to create iconic, robust and consistent brand experiences using cloud-based, cognitive content management capabilities.
Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction
ServiceNow AI Agents act autonomously on your behalf. They solve challenges in IT, customer service, HR, and beyond, driving exponential productivity.
Userflow is a powerful no-code user onboarding software that enables teams to build product tours, onboarding checklists, resource centers, surveys, and feature announcements without requiring developer time. With its intuitive flow builder – the fastest on the market – you can create highly sophisticated flows in minutes that work as a layer on top of your existing application. Preview flows directly within your app and go live quickly to reduce user churn, increase feature adoption, and create
Verint Engagement Orchestration provides a holistic method for integrating customer interactions across an entire organization to eliminate silos and accelerate ROI. You have many channels and need to deliver one experience. We make it simple for customers to start a conversation in one channel and then seamlessly switch to another one and continue from there. Even if a new agent picks up the interaction, the customer won’t have to repeat themselves. Agents have all the information they need a
Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada.
Start experimenting with confidence—whether launching your first test or scaling a sophisticated experimentation program. Optimizely Web Experimentation delivers the insights you need to craft high-performing digital experiences that drive engagement, increase conversions, and accelerate growth.
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features
Botsonic is a no-code, custom AI chatbot builder by Writesonic that enables businesses to interact with their website visitors/users through natural language conversations. With Botsonic, brands can create hyper-intelligent, conversational AI experiences for their website visitors in minutes. This groundbreaking AI chatbot builder enables users to leverage the power of GPT-4 and natural language processing to craft custom AI chatbots that address diverse use cases without technical expertise.
Eclincher is a market leader in the social media and online presence management. It offers multi-account and channel management, brand reputation monitoring, content creation, publishing and scheduling, social inbox, CRM, analytics reporting, local listings management, boosting local SEO ranking, automation, AI, and much more. More broadly, Eclincher provides a comprehensive solution for managing social media and online presence, facilitating content scheduling, audience engagement, brand reputa
Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabi
AI powered customer support over Email, Tickets, Chat, Social and Voice. Resolve over 80% queries in an automated manner, improve resolution times by over 90%, reduce costs by over 30%.
Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally.
Q-Flow® is an end-to-end solution for managing omnichannel customer journeys and customer-centric back-office processes. Q-Flow enables tailoring the individual customer's journey, across digital and physical service channels, to the customer profile and current needs. The main modules providing this functionality are: • Q-Flow Appointment Management – delivers enterprise appointment scheduling, including self-service appointment management, agent-assisted or outbound booking, calendar capacit
AIssist.io, the world’s leading multi-agent and multi-task AI, provides full-cycle automation tailored to your business, automating 70%+ workload so that your team can better focus on scaling your success. AIssist.io works in your agent platform, functions as human and collaborates with the team, promising no friction only acceleration.