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Botsonic Reviews & Product Details

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Pricing

Pricing provided by Botsonic.

Business

$40.83
3000 No. of Messages Per Month

Enterprise

Starting at $800.00
25000 Messages Per Month

Botsonic Integrations

(4)
Integration information sourced from real user reviews.

Botsonic Media

Botsonic Demo - Build a custom Chat GPT
Build a custom Chat GPT
Botsonic Demo - Train ChatGPT on your data
Train ChatGPT on your data
Botsonic Demo - Chatbot in Action
Chatbot in Action
Botsonic Demo - Dashboard View
Dashboard View
Botsonic Demo - Homescreen
Homescreen
Botsonic Demo - Integration - Whatsapp, Telegram, Messenger
Integration - Whatsapp, Telegram, Messenger
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Botsonic Reviews (103)

Reviews

Botsonic Reviews (103)

4.6
103 reviews

Pros & Cons

Generated from real user reviews
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GUDI G.
GG
"Facilitate Business Communication, Excellent Support"
What do you like best about Botsonic?

I love how Botsonic improves communication with my clients, allowing me to interact with them skillfully and resolve their queries at any time. I especially enjoy Botsonic's automatic response capability and its easy implementation on a website. These features have proven to be incredibly useful for optimizing business communication. I appreciate that, although the initial setup was not necessarily easy, the benefits in terms of continuous and efficient communication with clients outweigh any initial difficulty. Botsonic's functionality aligns perfectly with my needs, which makes me consider acquiring it again. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I find that setting up Botsonic is not very easy. Also, I would like the free trials and prices to appear in my local currency, Mexican pesos. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Botsonic helps us to achieve a no-code chatbot for internal use"
What do you like best about Botsonic?

One of the strongest aspects of Botsonic is how quickly it delivers good results. The no-code approach makes it accessible to virtually anyone, regardless of technical background. This ease of use is complemented by transparent pricing, which allows users to clearly understand what they are paying for. Another great advantage is the well-designed integrations and interfaces that make it straightforward to connect data sources and expand the bot’s functionality. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

answers. This lack of transparency makes it harder for users to fully optimize performance. Similarly, while the bot works out-of-the-box, there isn’t enough clarity on how to train or fine-tune it effectively. More guidance or tools for understanding the training process would significantly improve the overall experience. Review collected by and hosted on G2.com.

AC
"Effortless Setup with No Coding Required"
What do you like best about Botsonic?

I really appreciate the user-friendly experience Botsonic provides. The setup process was impressively easy, aided by the availability of many tools, which significantly streamlined the initial integration. Additionally, the quality of the website itself stands out as very good, contributing to an overall positive interaction with the platform. The fact that Botsonic requires no coding skills is a huge plus, making the usage straightforward and accessible to individuals without technical backgrounds. Over the years, I have encountered no issues with the platform, which is a testament to its reliability and robustness. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

Nothing such Review collected by and hosted on G2.com.

Christian T.
CT
"Agile Integration and Simple Configuration"
What do you like best about Botsonic?

I like that Botsonic speeds up the integration and gives me the ready-made code for my HTML. It is easy to use and has a variety of options to configure. Additionally, the initial setup is very simple. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I don't like the use of trials. I feel that the trial period should be extended or there should be a trial option with limited features but no time limit. Review collected by and hosted on G2.com.

Kim I.
KI
E-Commerce Manager
Small-Business (50 or fewer emp.)
"Boosted Engagement, Less Manual Work"
What do you like best about Botsonic?

As someone who manages multiple e-commerce and content-driven businesses, I'm constantly looking for tools that simplify customer engagement without compromising quality — and Botsonic has honestly been a standout.

I started using Botsonic to power a more personalized chatbot for one of my pet brands. The setup was refreshingly easy — no code, no drama. I could upload my own data (like product FAQs and sales info) and train the bot in a way that actually made sense for my customers. It wasn’t just answering generic questions; it was giving intelligent, brand-aligned responses based on real data. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

It can sometimes stumble on layered or nuanced questions, especially if you haven’t fed it enough data upfront. So there's a bit of a learning curve there.

The free version gives you a taste, but for serious use, I had to upgrade fairly quickly. That said, it's still much more affordable than hiring devs to custom-build a bot. Review collected by and hosted on G2.com.

rajesh j.
RJ
Administrative Director
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Very User Friendly and Fast Replying bot"
What do you like best about Botsonic?

Botsonic, developed by Writesonic, is a prominent no-code, custom AI chatbot builder designed for businesses to create intelligent, conversational chatbots for their websites and other platforms. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I not dislike anything in botsonic, every thing is very good Review collected by and hosted on G2.com.

Tarun K.
TK
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"It is one of the best app to create AI-Chatbot in"
What do you like best about Botsonic?

The best is that i can make it be trained with only the things i want Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

Nothing it's perfect, But it can have options to include Voice and stuffs Review collected by and hosted on G2.com.

Oscar C.
OC
Auxiliar
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Get out of my confusion"
What do you like best about Botsonic?

When I first learned about this service, it was difficult for me to understand it, but now I think it is not what I thought. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I don't like that the tutorial videos are not in Castilian. Review collected by and hosted on G2.com.

László S.
LS
System Administrator
Small-Business (50 or fewer emp.)
"Super app"
What do you like best about Botsonic?

Easily embeddable, and responds quickly. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I haven't found anything in it that I don't like yet. Review collected by and hosted on G2.com.

Muhammad O.
MO
Senior Software Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Botsonic is a robust AI chatbot builder suitable for businesses"
What do you like best about Botsonic?

Botsonic is a robust AI chatbot builder suitable for businesses seeking to automate customer interactions without delving into complex coding. Its user-friendly interface, advanced AI capabilities, and seamless integrations make it a compelling choice for many. However, potential users should consider the platform's customization limitations and pricing structure as they scale. Overall, Botsonic offers a comprehensive solution for businesses aiming to enhance customer engagement through AI-driven chatbots. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

There is no direct whatsapp linking for chat to the users Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Botsonic.

Business

$40.83
3000 No. of Messages Per Month

Enterprise

Starting at $800.00
25000 Messages Per Month
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Botsonic Features
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Mobile Optimization
Branding
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Route To Human
Live chat
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