Products

Avaya OneCloud CCaaS is a cloud contact center solution built for any size organization that is looking to enhance employee and customer experiences. ​​ Avaya OneCloud CCaaS delivers voice and digital channel customer engagement along with advanced self-service automation and employee productivity tools so you can build a true cloud customer service call center. Your subscription includes support and guidance from our Avaya OneCloud team. ​​

Parabola makes it easy to organize and transform messy data from anywhere—even PDFs, emails, and spreadsheets—so you can automate the work you thought would always be manual. Teams at fast-moving companies like Brooklinen, On Running, and Flexport use Parabola to save hundreds of hours and finally take on the projects that used to feel out of reach. Whether it’s reconciling inventory across multiple 3PLs, auditing invoices, or manually exporting the same report every Monday, Parabola gives teams

Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.

Namely is an end-to-end HR, benefits, and payroll solution for mid-sized businesses. Save time, reduce errors, and manage your entire HR process with one integrated platform.

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social mess

Workforce Management Solution that empowers managers and employees to work smarter and collaborate in a better way. Planday helps manage manual staff management tasks such as creating an employee schedule, controlling staff cost, tracking time & attendance, and preparing payroll. All team members are always connected allowing for instant shift changes, updates and optimization, so you can stay in control of your business.

AutoSys Workload Automation is a comprehensive solution designed to centralize and simplify the management of complex workloads across diverse platforms, including physical, virtual, and multi-cloud environments. By providing a single point of control, AutoSys enhances visibility and control over enterprise workloads, ensuring consistent and reliable service delivery. Key Features and Functionality: - Event-Driven Automation: AutoSys offers built-in event sensors for various triggers such as J

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

HRIS that simplifies processes, reduces redundancy and gives you fast access to accurate records instantly

HyperBase allows you to simplify data collection through webforms and automate business processes with workflows and database apps – all in its anywhere accessible cloud database solution.

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic f

VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

Flowace is the fully automated way for firms to increase the productivity of their teams by minimum 20%. We help firms in increasing transparency of work, improving work-life balance of their employees and reduce burnout periods. Along with delivering higher levels of productivity, Flowace helps in fully automating the timesheet filling process which not only saves users 90% of their time in filling timesheets but also improves accuracy of data collection of work that was completed.

Wrike is the most versatile and secure collaborative work management platform. It is easy to use yet powerful and flexible enough to meet the unique business needs companies of all sizes and industries. Create a smooth, user-friendly workflow that links strategy to execution daily in a down-to-earth and accessible way. Additionally, Wrike is a truly global solution with full best in class support in 15+ languages across 130+ countries.

Advanced cloud-based workforce management software featuring mobile, desktop, and time clock applications. Use it to automate scheduling, time and attendance, and labor compliance. Includes payroll integration, onboarding, leave management, and BI reporting.

HotSchedules is the #1-rated workforce management platform built for restaurants. With HotSchedules, you hire, schedule, and pay your team…al l from one integrated platform. Restaurant operators are up against high turnover, complex labor laws, manager overload, and disconnected systems — all while trying to protect profits. HotSchedules solves this by bringing together everything from hiring and onboarding to scheduling and payroll into one simple platform built for restaurants. You can hire fa

Rethink Workflow is an advanced cloud-based system that helps to create your forms and define your processes quickly, easily and is readily accessible anytime, anywhere and from any device.

AP Invoice Workflow Module for AX & Digitech

Jira Misc Workflow Extensions is a collection of workflow conditions, post functions & validators.

Eclipse is the provider of Case, Matter, and Practice Management Software