---
title: HotSchedules Reviews
meta_title: 'HotSchedules Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 105 reviews by the users' company size, role or industry
  to find out how HotSchedules works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 105
  scale: '5'
date_modified: '2026-08-17'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# HotSchedules Reviews
**Vendor:** Fourth  
**Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 105  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About HotSchedules
HotSchedules is the #1-rated workforce management platform built for restaurants. With HotSchedules, you hire, schedule, and pay your team…al l from one integrated platform. Restaurant operators are up against high turnover, complex labor laws, manager overload, and disconnected systems — all while trying to protect profits. HotSchedules solves this by bringing together everything from hiring and onboarding to scheduling and payroll into one simple platform built for restaurants. You can hire faster, schedule smarter, pay accurately, stay compliant, and improve sales — all while giving staff, managers, and guests a better experience.



## HotSchedules Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **ease of use** in HotSchedules, appreciating the convenient shortcuts for scheduling and trend analysis. (1 reviews)
- Users appreciate the **shortcuts and ease of use** in creating schedules with HotSchedules, enhancing efficiency and organization. (1 reviews)
- Users value the **ease of scheduling** with HotSchedules, finding it simple to create and manage shifts effectively. (1 reviews)

**What users dislike:**

- Users report **labor analysis issues** caused by shift management programming that misaligns with actual business hours. (1 reviews)

## HotSchedules Reviews
  ### 1. Great Technology for any Business! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 19, 2018

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about HotSchedules?**

Hot Schedules is quick, easy and efficient! It makes scheduling extremely easy and accessible to all employees. It's simple, affordable and effective - there's not much more you can ask for in a scheduling system! You can also see an entire list of the store employees with their contact info if you need to get in contact with someone which is awesome. Availability submission and time off requests are easy and efficient as well. I highly recommend this product - you won't regret using it!

**What do you dislike about HotSchedules?**

I dislike nothing about Hot Schedules! Ever since my company started using this, the scheduling process has been much easier and less complicated. There is less confusion than there was before which is key!

**Recommendations to others considering HotSchedules:**

definitely use it!!

**What problems is HotSchedules solving and how is that benefiting you?**

The biggest issue that was solved was scheduling. Schedules used to be sent out in an email and although it got the job done, it wasn't efficient way and could become confusing, Hot Schedules made it significantly easier. Putting in hours and days of availability is simple, along with time off requests as well. As mentioned earlier, a store 'roster', if you will, is included as well with employee contact info which makes communication very efficient. Even so, managers can message employees through the system with schedules, approval of availability and time off requests, and there is a clear message bar in which you can see the messages. Overall, this product is phenomenal and I fully recommend!

  ### 2. HotSchedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine L. | Crew Member, Restaurants, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 14, 2018

**What do you like best about HotSchedules?**

It has a great user-friendly interface that makes it easy to see schedules and communicate with coworkers and management. 

**What do you dislike about HotSchedules?**

It takes forever to load sometimes, that's it. 

**What problems is HotSchedules solving and how is that benefiting you?**

I'm not management but the benefits I've realized have been seeing who I'll be working with during any given shift so I can better prepare how to work most efficiently with a specific set of people. 

  ### 3. Hotschedules brings scheduling out of the stone age.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon R. | Restaurant Manager, Restaurants, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 19, 2018

**What do you like best about HotSchedules?**

The team member perspective is great - from the app they can message leaders or other co-workers, they can check their schedule, release shifts, put in requests for time off etc.
Schedule making - it is leaps and bounds beyond our old software. 

**What do you dislike about HotSchedules?**

I really so like hotschedules - my one request would be to give me the option to customize my own work groups (instead of the one generic ones that come with - front of house, back of house, training etc). 

**What problems is HotSchedules solving and how is that benefiting you?**

Using it as a tool to decrease labor cost. It conveniently tracks how much labor I have on throughout the day and compares it to other restaurants.

  ### 4. I love Hotschedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan W. | Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 26, 2018

**What do you like best about HotSchedules?**

Hot Schedules is definitely the best way to schedule employees and to keep up with other coworkers and your bosses. You can switch with other people to get a better schedule, communicate with your bosses, and let them know when you need to schedule a day off!

**What do you dislike about HotSchedules?**

The only problem is that when you are going to drop a shift and someone else picks it up, more than one person can pick it up at a time, so it confuses the people trying to pick it up.

**Recommendations to others considering HotSchedules:**

Get your company switched to hot schedules as soon as possible! You will never have to deal with written schedules again, and your employees can switch shifts with each other so you won't have to be bothered! (Don't worry, you still have to confirm it in the app, but you wont have to do it in person.)

**What problems is HotSchedules solving and how is that benefiting you?**

It's a much better way to make a schedule, keep up with who is and is not working for the day, and make changes to the schedule if necessary. 

  ### 5. Super Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 02, 2019

**What do you like best about HotSchedules?**

HotSchedules was super easy to use and it made seeing shifts and schedules super convenient. Releasing shifts and picking up shifts was an easy transaction as well.

**What do you dislike about HotSchedules?**

The constant notifications one would get was a bit annoying. But it also helped with making sure you didn’t miss anything. 

**What problems is HotSchedules solving and how is that benefiting you?**

Sometimes it would be difficult to access the app with it freezing or not refreshing the current shifts and or schedule. 

  ### 6. Scheduling done easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 11, 2018

**What do you like best about HotSchedules?**

What I like best about HotSchedules is the simple convenience of checking your work schedule. Especially in restaurant business when your schedules isn't always the same week to week, it is important to always know when your next shift is. With this app/software, it is so simple to pull up my schedule. Not only can I look at my schedule, I can look at available shifts to pick up, the messages from other co-workers/managers, and also request time off. I have had little complications with the program so far and think it is a great addition to our restaurant. 

**What do you dislike about HotSchedules?**

My only negative remark about this product is that in order to download the app to your phone there is a small fee. I think that as employees we should get to use the app for free, or maybe the restaurant should waive the fee for us? Either way, it is still simple to just sign into the website on your phone (this is what I do) and login that way.

**What problems is HotSchedules solving and how is that benefiting you?**

Since I am just a staff member at my restaurant I can't testify to any problems being solved. However, I think it has helped with staff being able to be more on the same page with one another as far as contacting for shifts to be picked up, and knowing who will be working when. I think it builds a sense of community.

  ### 7. Basic

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 17, 2018

**What do you like best about HotSchedules?**

It helps seeing my schedule at any moment of the day and their calendar zync  feature works great

**What do you dislike about HotSchedules?**

Customer service is not very good. They require a lot of evidence and work from your part aside from just reporting a bug.

**Recommendations to others considering HotSchedules:**

There has to be other companies that can provide a better service if not better

**What problems is HotSchedules solving and how is that benefiting you?**

Sxheduling

  ### 8. Never miss a shift again

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ciara S. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 06, 2018

**What do you like best about HotSchedules?**

My favorite feature on Hotschedules is the ability to recieve your schedule in several different forms. Not only do I have the app on my phone, but I also recieve text and email alerts when my schedule is released by management. This software also makes swapping and releasing shifts with coworkers a breeze. It is nice to have a feature that makes sure that shifts are approved by management before you are not responsible for the shift. This ensures that management knows who is responsible for the shift and you're not on the hook for a shift if the coworker doesnt show up.

**What do you dislike about HotSchedules?**

I dislike that it is very difficult for me to see out times for my shift. I do not know if this a setting that can be controlled by management, but on the website I can only see the out time for my shift coming up. On the app, I cannot see any out times.

**Recommendations to others considering HotSchedules:**

Definitely buy the app! It is only around $2 and is completely worth the money to be able to see your schedule on the go!

**What problems is HotSchedules solving and how is that benefiting you?**

This scheduling tool is very useful for communicating with management about my availabilty. The feature for changing availibility after a certain date is very useful for me as a college student, because management can know in advance my class schedule without me needing to go to work and speak to a manager.

  ### 9. Great Scheduling System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 05, 2018

**What do you like best about HotSchedules?**

HotSchedules is just friendly and has all the tools any employer or employee could need to keep their schedules straight, including requesting time on/off, swapping shifts, seeing the ful schedule, etc.

**What do you dislike about HotSchedules?**

Nothing. HotSchedules is a well thought out program that never disappointed. And they're app is just as good! 

**Recommendations to others considering HotSchedules:**

Do it. It's great! 

**What problems is HotSchedules solving and how is that benefiting you?**

It holds employees accountable for themselves. It holds them responsible for keeping up with their current schedule and making changes on their own. 

  ### 10. The App and the Customer Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 22, 2018

**What do you like best about HotSchedules?**

Moving from a base scheduling platform to HotSchedules was a life saver. Being able to have team members download an app on there smart phone devices to be able to fully see the schedule, to post shifts, to communicate needs all in one place. Also while transferring systems the team at HotSchedules was amazing at teaching this new platform for our team.

**What do you dislike about HotSchedules?**

The company I work with is working on a partnership to become more intergrated with HotSchedules to be able to sync the data better, but we are still not there. This will take a good amount of work on the back end to make it happen.

**Recommendations to others considering HotSchedules:**

Take the free classes to learn the software.

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling and golbal awareness of needs are the big problem solvers. The benefits of employees having it on there smart phones and syncing within their calendars is the best creature feature.

  ### 11. A convenient way to make, share and edit schedules 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 06, 2018

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about HotSchedules?**

I like the usefulness of all the employees being able to see the schedule when it comes out from any device, and how easy it is to give up, or pick up shifts and get it approved by a manager.

**What do you dislike about HotSchedules?**

I think it’s mobile website could use some updates.

**What problems is HotSchedules solving and how is that benefiting you?**

It’s really nice to have everyone on the same page and be able to hold people more accountable for the shifts they pick up.

  ### 12. Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 08, 2019

**What do you like best about HotSchedules?**

My company used this for our schedule it was the easiest thing to use

**What do you dislike about HotSchedules?**

It can be buggy on the app sometimes it wouldn’t even let me login 

**What problems is HotSchedules solving and how is that benefiting you?**

Being on time for work 

  ### 13. Fantastic Scheduling Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrea L. | General Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 22, 2018

**What do you like best about HotSchedules?**

I love that this application is so user friendly.   Copying schedules week to week is so easy and I really think it elimates mistakes and saves a lot of time.  I also like how quickly the messaging tool works, allowing me to communicate with my staff in a timely manner.

**What do you dislike about HotSchedules?**

I wish screen resolution could be altered allowing you to see a full screen at one time when scheduling.

**What problems is HotSchedules solving and how is that benefiting you?**

It saves so much time.  In the hospitality industry time managment is so important and I really love how easy it is.

  ### 14. Decent scheduler

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 09, 2018

**What do you like best about HotSchedules?**

Fairly simple programming, easy to schedule and provide key information to employees

**What do you dislike about HotSchedules?**

Unable to see the full schedule for the day, can only see your schedule

**What problems is HotSchedules solving and how is that benefiting you?**

Easy and simple to use, employees can link their schedules to their emails, texts, and Google calendar

  ### 15. Easy to use and navigate

**Rating:** 3.5/5.0 stars

**Reviewed by:** Stefen  F. | Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 24, 2018

**What do you like best about HotSchedules?**

What I liked most about this software, when I used to use it, is that it was simple. It was easy to request off, to trade shifts, and to check your schedule. 

**What do you dislike about HotSchedules?**

What I didn't care for about HotSchedules was that the user interface was fairly bland. I'm sure they've made improvements by now since it's been a couple of years since I have used it. But at the time, it was just very basic. 

**What problems is HotSchedules solving and how is that benefiting you?**

Again, at the time, the software was perfect for scheduling employees and checking my, along with others', schedules. I felt the software was efficient in that respect. 

  ### 16. Functional

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 08, 2018

**What do you like best about HotSchedules?**

Email notifications. Shift pick up and drops are easy to use. 

**What do you dislike about HotSchedules?**

Not easy to add schedule to calander. Employees have no access to app

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling 

  ### 17. Very usefull

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 16, 2018

**What do you like best about HotSchedules?**

It is a very fast and accurate way to communicate schedule related information

**What do you dislike about HotSchedules?**

I think you should be able to use special characters when choosing your password.

**What problems is HotSchedules solving and how is that benefiting you?**

Hotschedules is a very easy way to keep track of everybody in your team's schedule.

  ### 18. Effective 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 18, 2018

**What do you like best about HotSchedules?**

Labor management, scheduling, picking up and releasing shifts, time off request.

**What do you dislike about HotSchedules?**

Sometimes the service is down, messages sometimes take a long time to get a response. 

**What problems is HotSchedules solving and how is that benefiting you?**

Labor management, effective for scheduling. 

  ### 19. Horrible for viewing in browser

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 04, 2018

**What do you like best about HotSchedules?**

It’s relatively intuitive with how to use it on a Webbrowser

**What do you dislike about HotSchedules?**

On a Webbrowser on a phone, you have to zoom in really far to see anything clearly, which makes usage difficult.

**Recommendations to others considering HotSchedules:**

Get the app, it makes it so you no longer have to zoom in 

**What problems is HotSchedules solving and how is that benefiting you?**

It makes scheduling and adjusting a schedule for employees really easy

  ### 20. Detailed Schedule 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 07, 2018

**What do you like best about HotSchedules?**

I liked the ability to know who was working with me, or even who was working on any day at any time.

**What do you dislike about HotSchedules?**

The app made me schedule two weeks ahead. I was unable to place any appointments in at 1 week, 6 days.

**Recommendations to others considering HotSchedules:**

Very helpful to determine schedules.

**What problems is HotSchedules solving and how is that benefiting you?**

Schedule swaps, ability to discuss conflicts with coworkers/managers.

  ### 21. HotSchedules Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brittany C. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 22, 2018

**What do you like best about HotSchedules?**

Easy to use; I have the ability to easily message co-workers about swapping shifts.

**What do you dislike about HotSchedules?**

Nothing at this time. Perhaps a way to hide your contact info so everybody isn't texting/calling about swapping shifts.

**What problems is HotSchedules solving and how is that benefiting you?**

Easily gauge shift numbers, can swap shifts with co-workers

  ### 22. Incredibly Easy Scheduling Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grant G. | Food Beverage Manager, Restaurants, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 22, 2018

**What do you like best about HotSchedules?**

By far, this is one of the easiest web-based scheduling tools I’ve ever used. The fact that there is also a mobile app is a nice feature for my employees. 

**What do you dislike about HotSchedules?**

Not really much about HotSchedules to “dislike.”

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling my employees is a breeze. Their feature that allows me to look back on previous years and budgets, is also helpful. 

  ### 23. It has so many options you can do

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 18, 2018

**What do you like best about HotSchedules?**

Check your hours ,also get pay stubs just in case you need for any reason

**What do you dislike about HotSchedules?**

Managers allowed to block days you need off if they're holidays you might still have something important to do

**Recommendations to others considering HotSchedules:**

A good company to use so many options for your employees so they don't have to ask you for everything from scheduling to paystubs

**What problems is HotSchedules solving and how is that benefiting you?**

Easy scheduling. I can swap someones schedule and they will get an email so no excuse 

  ### 24. Efficient app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 20, 2018

**What do you like best about HotSchedules?**

I like that the app allows you to do everything at the quick touch of a single button. Easy to give up and pick up shifts. 

**What do you dislike about HotSchedules?**

It took a while to get used to because there are new options such as switch shift that we haven’t worked with yet. 

**What problems is HotSchedules solving and how is that benefiting you?**

The benefits are exponential because my schedule is always at my finger tips and I can quickly request time off pick up a shift or give one up. 

  ### 25. Perfect Software for your Restaurant Employees 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katherine O. | Supervisor, Retail, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 19, 2017

**What do you like best about HotSchedules?**

This software makes accessing your schedule from multiple locations super easy.  Not only can you access your schedules, you can also see messages from the staff, and swap shifts with a few simple clicks! I value that it has a corresponding app that is very user friendly. The age of many of our staff does not have a home computer, so being able to access it from their phones is key. 

**What do you dislike about HotSchedules?**

I think that the app should be free or that the cost of the app should be in included with the price the employer pays for the software. I had some feedback from employees that they do not wish to pay the (small) amount that the app on their phones cost to get. 

**Recommendations to others considering HotSchedules:**

Hot Schedules is a fantastic way to improve communication and schedule issues. I would Highly recommend at least giving it a try and see how successful it is in your company. 

**What problems is HotSchedules solving and how is that benefiting you?**

HotSchedules is great because it makes switching shifts much less hectic. It puts the responsibility on each individual because they have to accept any request instead of having multiple places where there is miscommunication. It solved many communication issues as far as time request off, shift swaps, and getting needed messages to the entire staff . We have also noticed employee attendance is much more prompt due to employees being able to access the app on their phones. This virtual makes it access from anywhere, which had improved promptness notably. 

  ### 26. Have used hotschedules at two restaurants where I worked as a host/server.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review.

**Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review.

**Reviewed Date:** May 22, 2018

**What do you like best about HotSchedules?**

 It has an easy layout and is user friendly. 

**What do you dislike about HotSchedules?**

I don't have any complaints. It has always served it's purpose well. 

**What problems is HotSchedules solving and how is that benefiting you?**

 Makes it easy to swap/release shifts, can see who else you'll be working with. Makes communication easier with messaging. 

  ### 27. HotSchedules makes everything easy! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 23, 2018

**What do you like best about HotSchedules?**

Shifts and inventory and all coworker communication

**What do you dislike about HotSchedules?**

Late or delayed notifications going into the email

**What problems is HotSchedules solving and how is that benefiting you?**

Schedules, communication and shifts

  ### 28. Hotschedules is Great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 03, 2018

**What do you like best about HotSchedules?**

From a management perspective, Hotschedules is really great and user friendly.  I particularly liked how easy it was to have employees trade shifts amongst themselves and have it come through management for approval.

**What do you dislike about HotSchedules?**

Not a lot to be honest.  Maybe the actual scheduling part was a little harder than it needed to be.  There weren't as many functions to customize a schedule as I wish there was.

**Recommendations to others considering HotSchedules:**

It's tough to make the schedules, but once they are made everything is sooo easy.

**What problems is HotSchedules solving and how is that benefiting you?**

Managing a large employee group is a lot easier.

  ### 29. HotSchedules review 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 16, 2018

**What do you like best about HotSchedules?**

Seeing who else works or doesn’t work on a given day 

**What do you dislike about HotSchedules?**

Some functions on the application that can be confusing. 

**What problems is HotSchedules solving and how is that benefiting you?**

Ease of receiving my schedule for the week. 

  ### 30. Concept is great, UI not user friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 26, 2018

**What do you like best about HotSchedules?**

The concept of the platform is great! And I think it could get better with time.

**What do you dislike about HotSchedules?**

I do not like the user interface and it can be confusing to team members.

**What problems is HotSchedules solving and how is that benefiting you?**

We are able to better schedule our employees

  ### 31. Makes scheduling shifts much easier

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Political Organization | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 03, 2018

**What do you like best about HotSchedules?**

The restaurant I worked at used to use paper schedules, but Hot Schedules made scheduling and picking up shifts so much easier. 

**What do you dislike about HotSchedules?**

I wish the app didn't cost money, but you can also simply access it through Safari on your iPhone, which is what I usually do. 

**Recommendations to others considering HotSchedules:**

Access it on Safari rather than buying the app. It's honestly easier even than accessing it on my laptop. 

**What problems is HotSchedules solving and how is that benefiting you?**

I'm able to easily pickup and drop shifts and check my schedule. 

  ### 32. Very clunky interface, paid app

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 05, 2018

**What do you like best about HotSchedules?**

I like that it sends schedules to all of my staff

**What do you dislike about HotSchedules?**

A paid app that employees have to pay for (at least at my location). Also has a tendency to create multiple accounts

**Recommendations to others considering HotSchedules:**

Their different locations can create some chaos when you have people working in more than one location. 

**What problems is HotSchedules solving and how is that benefiting you?**

Shows total hours per week and integrates with our labor manager to easily track how

  ### 33. 10/10 would hotschedule again

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 20, 2018

**What do you like best about HotSchedules?**

Hotschedules is the best app for restaurants

**What do you dislike about HotSchedules?**

I dislike that it is hard to schedule specific times I need off 

**Recommendations to others considering HotSchedules:**

Use the text and email features to keep in the know

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling and communications 

  ### 34. Effortless & convient scheduling solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 25, 2017

**What do you like best about HotSchedules?**

The cloud based formate. The ability for employees to really self-manage themselves and their schedule. 

**What do you dislike about HotSchedules?**

I would like to see an auto approval method in which the manager would not have to go in and physically approve every schedule change. 

**Recommendations to others considering HotSchedules:**

You guys are doing great and making such a change in the restaurant industry. 

**What problems is HotSchedules solving and how is that benefiting you?**

Takes the stress out of pencil and paper management. I am able to carry out from one week the next and make necessary changes then sit back and allow my staff to make additional changes as needed. 

  ### 35. HotSchedules

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 01, 2018

**What do you like best about HotSchedules?**

Ease to construct schedule. Ability to create schedule for restaurant's different departments.

**What do you dislike about HotSchedules?**

When I print the schedule it doesn't show employees availability and requests. 

**What problems is HotSchedules solving and how is that benefiting you?**

Schedule needs on different restaurant departments.

  ### 36. Hot Schedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corie B. | Mental Health Technician, Hospital & Health Care, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 25, 2017

**What do you like best about HotSchedules?**

Easy to manage app, attention to detail, doesn't crash, makes communicating with fellow employees very easy

**What do you dislike about HotSchedules?**

The website on a computer or phone (not using app) is difficult to navigate, occasionally shuts down making it difficult to know when you are scheduled

**Recommendations to others considering HotSchedules:**

Download the app, it is worth the $3.99 and saves you a lot of trouble when figuring out schedules or switching shifts or communicating with managers and other employees. 

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling times, switching shifts, communicating with fellow employees

  ### 37. Great for large teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 19, 2017

**What do you like best about HotSchedules?**

I like that I can access my schedule and swap shifts with co-workers or pick up open shifts.

**What do you dislike about HotSchedules?**

Real-time updates are slow. Sometimes when trying to pick up a last-minute shift the update does not get to the manager in time. I have shown up for shift and management did not know I was working.

**What problems is HotSchedules solving and how is that benefiting you?**

It takes the frustration out of scheduling for managers when they are busy. Employees can manage their own schedule and swap shifts without needing management involved. 

  ### 38. Review of HotSchedules

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ali G. | Customer Experience, Retail, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 16, 2017

**What do you like best about HotSchedules?**

It is very easy to pick up and drop shifts

**What do you dislike about HotSchedules?**

You have to pay for the app, I don't have a choice, I have to use it, but it would be better if it was free.

**Recommendations to others considering HotSchedules:**

It's a great way for shift planning 

**What problems is HotSchedules solving and how is that benefiting you?**

It is definitely easy to use the app and figure out who is working when.

  ### 39. Schedule ease for large staff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 24, 2017

**What do you like best about HotSchedules?**

Hot schedules is easy to use, easy to sort by departments and accessible by all staff since no one is without a cell phone these days. Staff can make overall requests for days off but also easily switch shifts, which holds people accountable.

**What do you dislike about HotSchedules?**

Sometimes the interface can be a bit slow. I also don't like seeing a larger snapshot of a full schedule without printing it for a physical copy.

**What problems is HotSchedules solving and how is that benefiting you?**

The benefit I see most is employees switching shifts. They don't have to come to a manager or white something down and then forget. Its always noted in their phone or on their calendar.

  ### 40. Easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 26, 2018

**What do you like best about HotSchedules?**

Easy to use and see your schedule and request time off

**What do you dislike about HotSchedules?**

Nothing. There’s nothing not to like about it

**What problems is HotSchedules solving and how is that benefiting you?**

None

  ### 41. Hotschedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 28, 2018

**What do you like best about HotSchedules?**

 Easily accessible,  easy to use, real time information

**What do you dislike about HotSchedules?**

Emails are annoying... choosing recipient, attachments, sending

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling

  ### 42. Hot schedules

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 21, 2017

**What do you like best about HotSchedules?**

Easy to use and understand. The interface is sleek and employees easily picked up how to use it. The main pages showed the needed information.

**What do you dislike about HotSchedules?**

Not fully compatible on mobile, and the mobile app had some bugs in it still.

**Recommendations to others considering HotSchedules:**

Easily accessible on mobile websites

**What problems is HotSchedules solving and how is that benefiting you?**

Hot schedules allowed my staff to easily see their schedules and request time off. I was also able to create the staff schedule in this platform

  ### 43. Hotschedules - great app for modern restaurants 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrijana K. | Manager , Staffing and Recruiting, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 09, 2017

**What do you like best about HotSchedules?**

On Hotschedules I like how easy you can make schedule

**What do you dislike about HotSchedules?**

On Hotschedules I dislike the fact that the phone app its not free and all of my workers need to pay the fee to download the app

**What problems is HotSchedules solving and how is that benefiting you?**

I keep in touch with all of my coworkers on daily basic. Its fast and easy 

  ### 44. Wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 29, 2017

**What do you like best about HotSchedules?**

The ease of changing schedules, viewing schedules, and planning.

**What do you dislike about HotSchedules?**

There really isn’t anything I dislike. Could provide more options for manager & supervisor contact I suppose. Or perhaps having tiered levels of servers to make strong & weaker servers able to swap amongst themselves before between strengths

**Recommendations to others considering HotSchedules:**

Do it!

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling! So much easier!

  ### 45. Fantastic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 08, 2017

**What do you like best about HotSchedules?**

It's been so easy to use. Love being able to drop and pickup shifts quickly. 

**What do you dislike about HotSchedules?**

Having to wait for approval meant that if I picked up a shift last minute and came to work I wasn't updated on the schedule and needed a special sign in. 

**What problems is HotSchedules solving and how is that benefiting you?**

Scheduling servers and messaging fellow employees. It makes connecting easy in a pinch (ex: hey will you pick up a shift for me? I have to take my son to the doctor). The app is easy to use too!

  ### 46. Easy, convenient, user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 22, 2017

**What do you like best about HotSchedules?**

Just how easy it is to access everything I need--whether that be accessing my schedule, messaging other employees or my bosses, or requesting days off. I love this software and would recommend it to anyone for a convenient scheduling software

**What do you dislike about HotSchedules?**

To be quite honest I don't have any complaints about HotSchedules-- it's very simple to operate and is extremely user-friendly. 

**Recommendations to others considering HotSchedules:**

Do it! You won't regret it 

**What problems is HotSchedules solving and how is that benefiting you?**

Sometimes it was difficult to initiate a swap shift with someone of the same day. We also wanted to release a shift but for a specific other employee and there is no feature for that. They finally added a feature and now it has made it much easier to use. 

  ### 47. Hot schedules was very functional and allowed us to more efficiently switch/pick up shifts.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 06, 2017

**What do you like best about HotSchedules?**

The feature that allows you to set not only days you CAN work, but also days you cannot. 

**What do you dislike about HotSchedules?**

Having to pay for an app vs. online usage. 

**Recommendations to others considering HotSchedules:**

Tell employees they do not have to buy the app in order to use the product. It is "mobile" internet friendly. 

**What problems is HotSchedules solving and how is that benefiting you?**

It really eliminates the "middle man." Previously when servers needed to switch shifts both people would have to call in the store, speak to the appropriate manager, who was usually busy running the restaurant, and get it signed off right then and there. Now it eliminates all those funky time constraints and allows us to handle it when we have the time. 

  ### 48. Great software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 28, 2017

**What do you like best about HotSchedules?**

Could access from anywhere, easy to use and get info to my staff.

**What do you dislike about HotSchedules?**

Using screens on 5.5 smartphone was difficult with my eyesight.

**Recommendations to others considering HotSchedules:**

 Very useful and over well designed.

**What problems is HotSchedules solving and how is that benefiting you?**

Labor management was a pleasure, being able to integrate daily sales in real time to ID exactly where we could save without impacting service.

  ### 49. Easy enough to navagate

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 08, 2017

**What do you like best about HotSchedules?**

We used Hot schedules in the restaurant biz and it was so easy to use as a server

**What do you dislike about HotSchedules?**

I never had an issue with the program itself

**What problems is HotSchedules solving and how is that benefiting you?**

Hot schedules made it easy to access shifts and pick up shifts without having to do a whole lot 

  ### 50. Easy, accessible access for managers and team members

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lindsey T. W. | Assistant Company Manager | Administrative Assistant, Performing Arts, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 08, 2017

**What do you like best about HotSchedules?**

It's ease of use and multiple applications. 

**What do you dislike about HotSchedules?**

Some applications are hidden or difficult to find. 

**Recommendations to others considering HotSchedules:**

A terrific software for disseminating information to employees with an accessible, easy to use interface.

**What problems is HotSchedules solving and how is that benefiting you?**

It is much easier to disseminate information to employers with an app like Hotschedules. Especially daily reports and team schedules. 


## HotSchedules Discussions
  - [What are the benefits and challenges of using HotSchedules for employee scheduling?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-hotschedules-for-employee-scheduling)
  - [What is HotSchedules used for?](https://www.g2.com/discussions/what-is-hotschedules-used-for)

- [View HotSchedules pricing details and edition comparison](https://www.g2.com/products/hotschedules/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-26+15%3A16%3A24+-0500&secure%5Bsession_id%5D=1e5518fa-8a7f-4f52-ba05-8e490e68fa1b&secure%5Btoken%5D=dddaad8801a29d5559bc30018c43e98aba5d465f73198f96fe1ad246c16ffe79&format=llm_user)
## HotSchedules Integrations
  - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews)

## HotSchedules Features
**Automation**
- Process Automation

**Platform Basics**
- Interoperability
- Performance
- Reporting

**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Platform Data**
- Activity Dashboard
- Alerts and Notifications

**Platform Content**
- Automation
- File Sharing
- Content Library

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Agentic AI - Restaurant Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

## Top HotSchedules Alternatives
  - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (566 reviews)
  - [7shifts](https://www.g2.com/products/7shifts/reviews) - 4.5/5.0 (129 reviews)
  - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (398 reviews)

