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HotSchedules Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$
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HotSchedules Media

HotSchedules Demo - Mobile Scheduling
HotSchedules' mobile app keeps over 3 million hospitality workers engaged with their schedule and team every day.
HotSchedules Demo - Time and Attendance
Get integrated Time & Attendance with a WebClock option. Control costs, maintain compliance, and process payroll faster.
HotSchedules Demo - LogBook
Put an end to the endless emails and crazy back-and-forth with a centralized, mobile communication logbook.
HotSchedules Demo - Task Management
Take the guesswork out of getting things done. Driver higher performance, guest satisfaction, and team accountability with the industry's best checklists.
HotSchedules Demo - Labor Forecasting Dashboard
Schedule labor according to forecasted demand. Learn how to eliminate scheduling inefficiencies, optimize employee productivity, reduce costs, and maximize revenue.
HotSchedules Demo - Earned Wage Access
Receive more applicants and retain your talent by giving employees a choice to access wages they’ve already earned, all at zero cost to the employer. 95% of employees prefer working for employers who offer EWA and 79% would be willing to switch employers for EWA.
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HotSchedules Reviews (104)

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Reviews

HotSchedules Reviews (104)

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4.3
104 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of HotSchedules, highlighting how it simplifies scheduling and communication among staff. Many appreciate the ability to quickly swap shifts and view schedules from any device, making it a valuable tool for managing work-life balance. However, a common limitation noted is the app's cost, which some feel should be covered by employers.

Pros & Cons

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Verified User in Restaurants
AR
Mid-Market (51-1000 emp.)
More Options
"Great Schedule system for restaurants"
What do you like best about HotSchedules?

The shortcuts and the ease of use in creating schedules and trends Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Our restaurant was open, extended hours, and due to a shift in the programming. It caused some issues in labor analysis because close of day was set earlier than Our close Review collected by and hosted on G2.com.

KM
Area Leader of Training
Enterprise (> 1000 emp.)
More Options
"Hotschedules Review"
What do you like best about HotSchedules?

Fantastic program for Crewmember scheduling Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing I really don't like about the program. Review collected by and hosted on G2.com.

MS
Client Services Supervisor
Mid-Market (51-1000 emp.)
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"Amazing way to keep it all organized"
What do you like best about HotSchedules?

Fantastic way to keep all the staff schedules/time off organized. Also like the way the staff can swap schedules. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing really to dislike that I have found at this time. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market (51-1000 emp.)
More Options
"Best program out there"
What do you like best about HotSchedules?

User friendly. Mobile app available, saves a ton of time Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Not much to dislike. Set up is difficult, but expected Review collected by and hosted on G2.com.

Lyn M.
LM
Small-Business (50 or fewer emp.)
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"Streamlined scheduling"
What do you like best about HotSchedules?

Most helpful is ease of use! The program is intuitive, easy to use, and very user friendly for staff. I also love the effortless shift swap, approval, and roster features! Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I'm still working on figuring out the hours for employees as there seems to be a discrepancy, and I'm sure it's an easy fix that I haven't been able to dig into yet. Review collected by and hosted on G2.com.

MJ
Mid-Market (51-1000 emp.)
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"General Manager"
What do you like best about HotSchedules?

Simplicity of design and operation. This functionality needs to be easy for a restaurateur to operate and they do this in spades. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I have yet to interact with a piece of the scheduling software that I have issues with. Review collected by and hosted on G2.com.

DC
Mid-Market (51-1000 emp.)
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Business partner of the seller or seller's competitor, not included in G2 scores.
"Owner"
What do you like best about HotSchedules?

They are very responsive. My business requires problems to be reolved quickly and they are always in touch to assist. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

surprisingly none! I was able to get all my issues resolved quickly Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market (51-1000 emp.)
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"It is a great scheduling tool. It makes it easy to communicate with staff and it helps keep OT down"
What do you like best about HotSchedules?

The ease of creating schedules and the ability to save time and money. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

How often the software is update, it feels like you have to constantly learn all over again. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
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"Transforms The Scheduling Process Incredibly"
What do you like best about HotSchedules?

Point of Sale Sync, Swift Customer Service Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Could use stronger compliance tracking in regards to making sure your schedule accounts for local labor laws. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Mid-Market (51-1000 emp.)
More Options
"Mavrix Review"
What do you like best about HotSchedules?

Associate and manager interface is flawless Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Logging in to various platforms seems tedious Review collected by and hosted on G2.com.

Questions about HotSchedules? Ask real users or explore answers from the community

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GU
Guest User

What is HotSchedules used for?

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GU
Guest User

What are the benefits and challenges of using HotSchedules for employee scheduling?

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Pricing

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