ZoomInfo Sales Reviews & Product Details

They rolled out a lot of new features and enhancements, such as algorithms to predict who might be seeking a product like yours, such as a company who is actively looking for a new IT provider, etc. Review collected by and hosted on G2.com.

Still dislike the new user interface a lot: I dislike that in this new version, only a few contacts at a time show on your screen. I would like to be able to see many contacts simultaneously in a list. Not a lot of contacts fit on the screen all at once. It makes it harder to focus and I'm a big picture kind of person. I like to see everything on my screen at once instead of constantly scrolling and clicking Review collected by and hosted on G2.com.

platform is easy to use, and it’s packed with high-quality, regularly updated data that helps our sales team focus more on outreach and less on research.

Implementation was straightforward, and we were able to integrate it smoothly with our existing CRM tools like HubSpot and Salesforce. It’s become part of our daily routine—we rely on it for building lists, enriching contact profiles, and identifying the right decision-makers fast. Review collected by and hosted on G2.com.

contact accuracy can vary, especially for niche roles or smaller companies. While it’s great overall, a few records can be outdated or missing key details like direct numbers Review collected by and hosted on G2.com.

I like the different filters, and the platform itself is pretty self-explanatory. I think it could be a little more user-friendly, but overall, you understand it. As soon as you go to the sales screen, you understand it pretty easily. I like how we can filter and search by things in bulk, like titles and ZIP codes, among other things. Review collected by and hosted on G2.com.

I don't know if this is an issue, but I would like to know if I could upload a list of leads that I only have companies' names and websites and then get it enriched. I don't know what's the process. The other thing is I would like to keep track of the leads that I have exported or downloaded from ZoomInfo. Like, just a check mark or a filter of already leads already exported or something like that. Review collected by and hosted on G2.com.

I use ZoomInfo Sales to gather data and find prospects with the correct titles. I like how it provides accurate data such as names, last names, emails, phone numbers, and mobile numbers. It's a big help because I have clients all over the USA. I really enjoy how accurate the information is, about 90% accurate. I also appreciate the filter options when looking for prospects in specific counties or zip codes, which helps me target the locations I need and keeps my clients happy. The updates keep giving me new information all the time, and I can easily download leads and enter them into my CRM. I love that my CRM, Zoho, connects with it so that I can get information into my CRM with the press of a button. The initial setup was really simple; I played around for about an hour and felt like I had mastered it. Review collected by and hosted on G2.com.

i dont dilike zoom info i think its the best purchase we have ever made Review collected by and hosted on G2.com.

ZoomInfo Sales is a massive, feature-rich platform that goes far beyond basic contact info. It consolidates everything from budgetary insights and technographic stacks to detailed employee hierarchies on a single page. Having this many features in one place allows me to research a company’s financial health and their tech infrastructure instantly, making it the most comprehensive 'all-in-one' tool for deep prospect intelligence. Review collected by and hosted on G2.com.

One major functional drawback is the lack of fuzzy matching during bulk searches. If the company name you provide doesn't perfectly match ZoomInfo’s specific formatting, the system simply returns no results. It’s frustrating that a premium platform doesn't offer 'did you mean' suggestions or partial name matching for bulk uploads, forcing us to spend hours manually cleaning data just to get a match. Review collected by and hosted on G2.com.

ZoomInfo is a great little program. It enhances both our sales and marketing efforts by allowing a one stop shop for the contact information for the retailers and grocers that we are actively looking to to business with. The program is easy to use. We use ZoomInfo every day and it has become part of our process. The automations that can be set up allow us to be informed of leads before our competitors. Zoom is able to track leads to our website and suggest the proper contacts to get back with. They can also use AI to locate companies that the opening, closing and relocating. I will also mention that the sales team at Zoom is not HIGH pressure like so many of the software companies can be. Our sales rep is Sky Stacy and her boss is Stephen Buckley. Both are great to work with. Very knowledgeable and were able to get us into the right program. They did not try to over sell us. They sold us what we needed. The on-board team was lead by Chris Leonardo and I feel that he also truly wants us to succeed. He took the time to get to know us. This will help down the road as we continue to refine our processes. This personal touch has helped with an easy implementation. Review collected by and hosted on G2.com.

At this point in time there are no real areas that we dislike about ZoomInfo. Review collected by and hosted on G2.com.

How quickly it turns prospecting into action. The data is deep and easy to filter, contact details are reliable, and intent signals help prioritize accounts that are actually in-market. The integrations and workflows save time, so I can focus more on selling and having relevant conversations instead of hunting for leads. Review collected by and hosted on G2.com.

The data accuracy can still be inconsistent in some segments, especially for smaller companies or frequently changing roles. Review collected by and hosted on G2.com.

Most people probably know ZoomInfo for finding contact information for targeted prospects but don't stop there. It becomes significantly more powerful if you put the itme and effort into learing some of the more advanced capabilties, inclusing WebSights, Intent, list management, and Workflows.

Breadth and depth of customer data is outstanding--especially for mid- to large- enterprise organizations. Review collected by and hosted on G2.com.

There is a learning curve, and it's difficult to build search results into automations for importing into your CRM, assigning to the current rep or including the the right campaign.

Pricing is not completely transparent--lots of calls to find out if features are included in our plan and/or what is the additional investment to add. Review collected by and hosted on G2.com.

What I appreciate most about ZoomInfo Sales is the comprehensive and precise B2B data it provides. This platform streamlines the process of finding the appropriate decision-makers, offers access to verified contact information, and gives a clear view of company hierarchies, all of which greatly cut down on the time spent prospecting. Additionally, the intent signals and firmographic insights are valuable for prioritizing accounts with a higher likelihood of conversion, resulting in more targeted and effective outreach. Review collected by and hosted on G2.com.

While ZoomInfo Sales offers robust capabilities, its primary downside is the cost, which may be prohibitive for smaller teams or organizations that are still expanding. Although the contact data is typically reliable, it can occasionally be outdated, particularly for specialized roles or less prominent companies, necessitating manual checks. Furthermore, the sheer volume of features can make the platform feel daunting, and new users may face a significant learning curve as they get accustomed to it. Review collected by and hosted on G2.com.

The amount of information provided by Zoominfo Sales allows us to quickly access inbound leads as well as strategize regarding our cold outreach. The integration and communication between ZoomInfo and our CRM, assist at saving time and effort. The additional features, such as workflows, allow us to maximize our time with outreach rather than spending time with administrative tasks. The ease of use in setting up the feature as well as the support provided, only added to our positive exerience. This past year, entering a new verticle, the data that zoominfo provided was essential to being able to get to market in a timely manner. Review collected by and hosted on G2.com.

The inability to segment certain industries within a verticle, such as hospitality, retail, and large corporations in food/beverage. These are complex industries for which there are the brands, the owners and the operators. This complexity makes it difficult to pinpoint the right individuals for outreach. By combining LinkedIn and Zoominfo we were able to overcome some of these barriers. Review collected by and hosted on G2.com.