The main thing I like about vanilla soft is the flexibility it gives. We can upload our own data (in stages, if we want, meaning it is easy to refresh any new gifts that might have come in) and adjust any fields displayed to the callers. You can set up your own scripts, funds, users, etc, and all of this is very easy to change.
Another big plus for me is that it is very easy for the callers to use - far more intuitive than any other calling software I’ve used. Review collected by and hosted on G2.com.