The customer service is very good and always has been from the start, Bluehost has this down very well
There are things hidden in wording which you want to look out for.
I received an email for a domain transfer to bluehost at a price. This email it is worded like this is the fee to register your domain with us.
Thats not the case as the transfer fee is seperate, which if you are with a provider already you will save money by not transferring. If you're not with someone then it is a different story.
I fell for this, and have gone back to my other provider, along with the point below for this reason..
When you register your domain with bluehost, you are told that there is a 1 year extension on renewal. For most people this would be thought of, as you get 2 years and pay for just the 1. Nope. You pay each year.
The 1 year extension means very little, and is worded that way to make you think you're saving money.
Bluehost sounds like a bargain, but there are hidden fees. Know all before you decide.
They are helpful with one of my websites