Tidio Pricing Overview

Free Trial

G2 Deals Offer

Exclusive savings on Tidio through G2 Deals

Tidio combines live chat and chatbot tools to help you connect with your customers and generate more sales with outstanding instant support.

How to claim this offer

Sign up/in for the free trial via the link provided. (No credit card required) When you are ready to sign up for a paid plan, use discount code "G2special" in the "Upgrade" section.

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Deals

$21-46/month

$25-54/month

15% Off

Free

Per Month

For solo entrepreneurs. Free forever. No credit card requried.

Starter

Starting at $24.17

Per Month

Ideal for small businesses focused on enhancing customer satisfaction via live chat support.

Growth

Starting at $49.17

Per Month

Ideal for teams of all sizes prioritizing customer service as their competitive advantage.

Plus

Starting at $749.00

Per Month

For businesses requiring better limits, additional integrations, advanced features, and premium support.

Premium

Starting at $2,999.00

Per Month

For more complex businesses

Unlimited Handled Conversations

Live Chat

Help Desk

Social media integrations

Advanced analytics

Live visitors list

Operating hours

Support over live chat

Tidio power features

Custom branding

Permissions

Dedicated Success Manager

Multisite

Departments

Multilanguage

OpenAPI

Guaranteed 50% Lyro AI resolution rate

Priority Service + Premium Support

Super admin role

Analysis & monitoring

Lyro as a managed service

Up to 10 000 Lyro AI conversations

Custom number of Flows visitors reached

Each higher plan contains all features from the lower tiers.

Additional "Lyro AI Agent conversations" and "Visitors reached with Flows" can be added on. The best way to think about Flows is as rules-based chatbot automations. As for Lyro, think of them as conversations with an AI chatbot that responds with answers trained on your knowledge base and frequently asked questions.

Pick a plan that best suits your needs based on the number of visitors you want to reach with automation and features you'd like to use. Tidio's pricing plans are highly scaleable, and transparent.

Tidio has 5 pricing editions, from $0 to $2,999. A free trial of Tidio is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Tidio is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Tidio must be conducted with the seller.

Upgrade your plan with extra automation features: more Lyro AI Agent conversations and Visitors reached with Flows.

Pricing information was last updated on April 10, 2025

Download complete pricing listDownload now

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Tidio Pricing Reviews

(2)

Ajay C.

owner

Small-Business (50 or fewer emp.)

5/15/2025

"Been using it for a year and its great!"

5/5

What do you like best about Tidio?

The best thing about Tidio is that it's straightforward to use, and the bots I have set up have vastly reduced my time responding to people who ask the same questions. This leaves me with more time to focus on other things in my company. Review collected by and hosted on G2.com.

What do you dislike about Tidio?

I wouldn't say I like many things about Tidio, if I'm being completely honest. It does everything that I want from the service. The pricing is very sensible too. Review collected by and hosted on G2.com.

Response from Bart Turczynski of Tidio

edit

Thanks, Ajay!

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/20/2025

"It does the job for a flat(ish) fee, but it's clunky."

1.5/5

What do you like best about Tidio?

The pricing is fair and predictable, unlike many other web chats that charge per interaction or impression. Review collected by and hosted on G2.com.

What do you dislike about Tidio?

They love to force you into their dashboard to manage anything. Zapier integrations are not easy to get right, so things like new chats initiated from a Flow sequence just get buried often. The AI feature is not solid enough to trust, so you're almost better off with the more rigid chatbot flow than trying to utilize their AI-powered one. Review collected by and hosted on G2.com.

Response from Bart Turczynski of Tidio

edit

Hi, thanks for taking the time to review Tidio. We'd like to help you set everything up to your linking. Please get in touch with us at support@tidio.net