SyncHR Reviews & Product Details

SyncHR Overview

What is SyncHR?

SyncHR is more than just an HCM. It’s a next-gen people platform that helps growing enterprises make data-driven decisions around their workforce, automate HR administrative tasks, and provide a spectacularly better user experience for employees, managers and executives. Our solution was born and built for the cloud, providing enterprise capabilities and a next-generation user experience for the modern worker. For more information, please visit www.synchr.com.

SyncHR Details
Website
Discussions
SyncHR Community
Languages Supported
English
Product Description

SyncHR is an event-driven software that provides real-time transactions while managing administrative effort, data quality and more with real-time data to help decision makers with business intelligence.


Seller Details
Seller
syncHR
Company Website
Year Founded
2010
HQ Location
Denver, CO
Twitter
@SyncHR
368 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®

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SyncHR Reviews

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

How easy it is to use and all that can do. Review collected by and hosted on G2.com.

What do you dislike?

When certain items do not work. This happens once every 2 weeks. It is usually fixed quickly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes, I would highly recommend it. It lets you do things that other software will not let you do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ease that I can assist the staff in reports for managers, and when I need to help an employee with issues. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

On boarding was fairly easy. Time keeping feature is nice. Review collected by and hosted on G2.com.

What do you dislike?

Reporting section was not easy to navigate. Database took a long time to update, sometime 90 days to get information to correctly report in a time period. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Process Payroll Review collected by and hosted on G2.com.

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IC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Automated retroactive change processing. Completely automated with no manual intervention.Great customer service Review collected by and hosted on G2.com.

What do you dislike?

It does not offer LMS system. It does not offer succession planning module Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increase in adoption of ESS Review collected by and hosted on G2.com.

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Patient service specialists
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that sync hr is easy to work and figure out . It’s common sense and very simple to access and request whatever you need Review collected by and hosted on G2.com.

What do you dislike?

Sync hrs has no downsides what so ever . Works well . Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I realized that it’s easy to work with and very easy to train others Review collected by and hosted on G2.com.

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Human Resources Manager
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The stage, all in all, is easy to use from both a head viewpoint and a representative self-administration point of view. I explicitly like the convenience for representative onboarding. We've gotten spontaneous input from new contracts about the fact that it was so natural to enter the majority of their data/advantage races. I can't review consistently getting spontaneous POSITIVE criticism on a HRIS stage in my profession, so this is a HR win! I additionally utilize the Org Chart nearly every day. Review collected by and hosted on G2.com.

What do you dislike?

Being a more up to date program it is hard to actualize greater framework includes in a convenient way. While the help group rushes to hit you up, they don't generally have exact changes they can actualize. The framework isn't extremely natural yet is useful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Amid execution simply recollect that nobody thinks about your usage the manner in which that YOU do. Assume liability for it and for proceeding with application after usage. The framework can do astonishing things however just on the off chance that you figure out how to do them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our principle objective was to bring our HR work in-house. After a RFP with 4 different merchants, SyncHR was the arrangement that best met our requirements. We organized an across the board arrangement, cost, interface/convenience and customization capacity in our choice procedure. We effectively got our information house, with a framework that can effectively be overseen by one essential head (for a workforce of 330 representatives). Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

SyncHR was the software our company used to keep track of all human resources needs, including benefits, pay, and more. I liked it to log my hours regularly and look at my pay slips. Review collected by and hosted on G2.com.

What do you dislike?

SyncHR was not very user friendly and was often difficult to navigate. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

SyncHR gets the job done, but is not the cleanest or most efficient HR software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SyncHR was necessary to to keep track of our human resources needs in the company. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The user face of syncHR is super friendly. I especially love the home 'Myself' page that summarizes all key metrics for me. Review collected by and hosted on G2.com.

What do you dislike?

It is a little harder than I feel like it should be to request time off. This is a feature many users prominently use syncHR for, so I figured it would have been really easy to find. Instead you have to make a few clicks to find it from the home page and know exactly where to look. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

user friendly HR platform for employees. Easy access to report hours worked and request time off. Good platform to summarize all employee benefits and quickly refer to useful forms. Review collected by and hosted on G2.com.

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EB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The things I like most about SyncHR include: 1) Position Control – SyncHR is the only solution to have true position control. As a large, dynamic 1,200+ employee organization, we track actual headcount and budgeted payroll expense versus actual labor dollars. SyncHR doesn’t lose track of the position and the dollars associated with it when someone terminates or moves to a different position – and you can view organization charts in the past, present or future. 2) Core system architecture – The HR, benefits and payroll core provides a level of automation we’ve never had before, which means our data is always accurate and up-to-date. 3) Employee Interface: SyncHR makes it easy for employees to see all their information in one place. Via self-service, employees are able to make changes to their personal data, payroll withholdings and direct deposit and can easily initiate life-change events for benefits. 4) Connecting to other systems: SyncHR bundles a world-class integration architecture with their solution which allows us to easily integrate our people data with other systems outside of the core. We've been successful at integrating SyncHR with our performance management, learning management and applicant tracking systems. 5) Commitment to our success: It’s extremely refreshing to work with a vendor who seems to truly care about our success. SyncHR isn’t perfect, but who is? Still, they seem to genuinely care about our business. We’re not just a number or help-desk-ticket to them. This matters a lot. Review collected by and hosted on G2.com.

What do you dislike?

SyncHR is different, especially if you’re more familiar using one of the mainstream HCM products. Some of my team members who prefer to do things the way they’ve also done them have struggled a bit with a different way of doing things. It’s actually easier and makes more sense once you take the time to learn it, but again, it’s different. Using the system as designed is very powerful as it significantly automates and streamlines processes and drives much greater data accuracy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SyncHR is the only HCM to have true position control. This allows us to accurately report on budgeted headcount and expense, versus actual. It's open architecture has allowed us to integrate our performance management, learning management and applicant tracking systems into it. The reports engine is powerful and easy to use. Review collected by and hosted on G2.com.

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Director of Finance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

syncHR is unique (as far as I'm aware) in allowing you to run multiple concurrent payrolls for multiple time periods. Additionally, syncHR's data structure allows you to house information at both a position and a person level. This is a radical and revolutionary switch from our former payroll provider. Review collected by and hosted on G2.com.

What do you dislike?

Implementation instructions were not as clear as I would have liked. I felt like we needed to follow-up and lead the way or items would have gotten missed. In our first year of use, we have had some issues with benefits and in setting up the GL correctly. Support can sometimes take too long to get back to you. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

During implementation just remember that no one cares about your implementation the way that YOU do. Take responsibility for it and for continuing application after implementation. The system can do amazing things but only if you learn how to do them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Improved our payroll process and allowed us to continue to direct deposit to employee's bank accounts within 5 days after the pay period ends. SyncHR has also helped us improve our reporting. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

They have a great support team along with a great program. It makes it nicer knowing there is support when needed. Review collected by and hosted on G2.com.

What do you dislike?

The support team is great but due to it being a newer company there isn’t always a solution to a problem. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes doing HR related things much easier and the system overall is good. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

summary page with all the personal information. Review collected by and hosted on G2.com.

What do you dislike?

finding items, the help text is good, but, the site is not intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Review your needs thoroughly before buying, it's a good product depending on how you want to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

timecards and benefit election and summarys. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Running reports and allowing me to upload documents and photos. Review collected by and hosted on G2.com.

What do you dislike?

Finding children belonging to employees. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping track of employees licensing and certificates along with credentials and payroll. Review collected by and hosted on G2.com.

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Human Resource Business Partner
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I think the best part of SyncHR is the support team. While they are a newer company, they are quick to get back to you with any questions about the program, whether it be reporting, core HR things like payroll and benefits, or questions regarding the system in general. The system looks pretty good but is not super intuitive. Review collected by and hosted on G2.com.

What do you dislike?

Being a newer program it is tough to implement bigger system features in a timely manner. While the support team is quick to get back to you, they don't always have accurate changes they can implement. The system is not very intuitive but is functional. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you switch to SyncHR, realize that it is a newer company with lots of growing in the future. They keep making great improvements and are quick to get back to you. It's a great program! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We moved over to SyncHR from UltiPro and despite some hiccups moving over, we like the system. Improvements are being made all the time and it helps us do a lot of things easily like I-9, taxes, payroll, etc. Review collected by and hosted on G2.com.

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Senior Manager, HR
Retail
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The platform, as a whole, is simple to use from both an administrator standpoint and an employee self-service standpoint. I specifically like the ease of use for employee onboarding. We've received unsolicited feedback from new hires about how easy it was to enter all of their information/benefit elections. I can't recall ever getting unsolicited POSITIVE feedback on an HRIS platform in my career, so this is an HR win! I also use the Org Chart almost on a daily basis. Review collected by and hosted on G2.com.

What do you dislike?

I think there is room for improvement on their benefits comparison tool. We have a fairly comprehensive benefit offering, which includes an HDHP & HSA (with a tiered employer contribution), so I would have liked to have been able to show employees a better true cost comparison at the point of benefit election. I don't think anyone out there (in the HRIS world) has this type of functionality though, and SyncHR has been receptive to enhancing their benefit comparison tool to include this type of data in the future. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Any HRIS conversion/implementation is a major undertaking. Be sure to have the appropriate in-house resources, even if you're planning on using a 3rd party to run your implementation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our main objective was to bring our HR function in-house. After an RFP with 4 other vendors, SyncHR was the solution that best fit our needs. We prioritized an all-in-one solution, cost, interface/ease of use and customization capability in our selection process. We successfully brought our data in house, with a system that can successfully be managed by one primary administrator (for a workforce of 330 employees). Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy of access to information is great. The look and feel of the tool is good. Review collected by and hosted on G2.com.

What do you dislike?

Can't integrate with other tools as promised by the sales reps, a lot of problems implementing, loss of information, complete disaster! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Run! This company doesn't deliver on what they promise. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not many, we wish we would have kept our last tool. Review collected by and hosted on G2.com.

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Do you work for SyncHR?