
On boarding was fairly easy. Time keeping feature is nice. Review collected by and hosted on G2.com.
Reporting section was not easy to navigate. Database took a long time to update, sometime 90 days to get information to correctly report in a time period. Review collected by and hosted on G2.com.
Automated retroactive change processing. Completely automated with no manual intervention.Great customer service Review collected by and hosted on G2.com.
It does not offer LMS system. It does not offer succession planning module Review collected by and hosted on G2.com.
I like that sync hr is easy to work and figure out . It’s common sense and very simple to access and request whatever you need Review collected by and hosted on G2.com.
Sync hrs has no downsides what so ever . Works well . Review collected by and hosted on G2.com.
The stage, all in all, is easy to use from both a head viewpoint and a representative self-administration point of view. I explicitly like the convenience for representative onboarding. We've gotten spontaneous input from new contracts about the fact that it was so natural to enter the majority of their data/advantage races. I can't review consistently getting spontaneous POSITIVE criticism on a HRIS stage in my profession, so this is a HR win! I additionally utilize the Org Chart nearly every day. Review collected by and hosted on G2.com.
Being a more up to date program it is hard to actualize greater framework includes in a convenient way. While the help group rushes to hit you up, they don't generally have exact changes they can actualize. The framework isn't extremely natural yet is useful. Review collected by and hosted on G2.com.
SyncHR was the software our company used to keep track of all human resources needs, including benefits, pay, and more. I liked it to log my hours regularly and look at my pay slips. Review collected by and hosted on G2.com.
SyncHR was not very user friendly and was often difficult to navigate. Review collected by and hosted on G2.com.
The user face of syncHR is super friendly. I especially love the home 'Myself' page that summarizes all key metrics for me. Review collected by and hosted on G2.com.
It is a little harder than I feel like it should be to request time off. This is a feature many users prominently use syncHR for, so I figured it would have been really easy to find. Instead you have to make a few clicks to find it from the home page and know exactly where to look. Review collected by and hosted on G2.com.
The things I like most about SyncHR include: 1) Position Control – SyncHR is the only solution to have true position control. As a large, dynamic 1,200+ employee organization, we track actual headcount and budgeted payroll expense versus actual labor dollars. SyncHR doesn’t lose track of the position and the dollars associated with it when someone terminates or moves to a different position – and you can view organization charts in the past, present or future. 2) Core system architecture – The HR, benefits and payroll core provides a level of automation we’ve never had before, which means our data is always accurate and up-to-date. 3) Employee Interface: SyncHR makes it easy for employees to see all their information in one place. Via self-service, employees are able to make changes to their personal data, payroll withholdings and direct deposit and can easily initiate life-change events for benefits. 4) Connecting to other systems: SyncHR bundles a world-class integration architecture with their solution which allows us to easily integrate our people data with other systems outside of the core. We've been successful at integrating SyncHR with our performance management, learning management and applicant tracking systems. 5) Commitment to our success: It’s extremely refreshing to work with a vendor who seems to truly care about our success. SyncHR isn’t perfect, but who is? Still, they seem to genuinely care about our business. We’re not just a number or help-desk-ticket to them. This matters a lot. Review collected by and hosted on G2.com.
SyncHR is different, especially if you’re more familiar using one of the mainstream HCM products. Some of my team members who prefer to do things the way they’ve also done them have struggled a bit with a different way of doing things. It’s actually easier and makes more sense once you take the time to learn it, but again, it’s different. Using the system as designed is very powerful as it significantly automates and streamlines processes and drives much greater data accuracy. Review collected by and hosted on G2.com.
syncHR is unique (as far as I'm aware) in allowing you to run multiple concurrent payrolls for multiple time periods. Additionally, syncHR's data structure allows you to house information at both a position and a person level. This is a radical and revolutionary switch from our former payroll provider. Review collected by and hosted on G2.com.
Implementation instructions were not as clear as I would have liked. I felt like we needed to follow-up and lead the way or items would have gotten missed. In our first year of use, we have had some issues with benefits and in setting up the GL correctly. Support can sometimes take too long to get back to you. Review collected by and hosted on G2.com.
They have a great support team along with a great program. It makes it nicer knowing there is support when needed. Review collected by and hosted on G2.com.
The support team is great but due to it being a newer company there isn’t always a solution to a problem. Review collected by and hosted on G2.com.
I think the best part of SyncHR is the support team. While they are a newer company, they are quick to get back to you with any questions about the program, whether it be reporting, core HR things like payroll and benefits, or questions regarding the system in general. The system looks pretty good but is not super intuitive. Review collected by and hosted on G2.com.
Being a newer program it is tough to implement bigger system features in a timely manner. While the support team is quick to get back to you, they don't always have accurate changes they can implement. The system is not very intuitive but is functional. Review collected by and hosted on G2.com.
The platform, as a whole, is simple to use from both an administrator standpoint and an employee self-service standpoint. I specifically like the ease of use for employee onboarding. We've received unsolicited feedback from new hires about how easy it was to enter all of their information/benefit elections. I can't recall ever getting unsolicited POSITIVE feedback on an HRIS platform in my career, so this is an HR win! I also use the Org Chart almost on a daily basis. Review collected by and hosted on G2.com.
I think there is room for improvement on their benefits comparison tool. We have a fairly comprehensive benefit offering, which includes an HDHP & HSA (with a tiered employer contribution), so I would have liked to have been able to show employees a better true cost comparison at the point of benefit election. I don't think anyone out there (in the HRIS world) has this type of functionality though, and SyncHR has been receptive to enhancing their benefit comparison tool to include this type of data in the future. Review collected by and hosted on G2.com.
Easy of access to information is great. The look and feel of the tool is good. Review collected by and hosted on G2.com.
Can't integrate with other tools as promised by the sales reps, a lot of problems implementing, loss of information, complete disaster! Review collected by and hosted on G2.com.