Brevo Marketing Platform Reviews & Product Details

Brevo stands out for its unlimited contact storage, which lets you expand your audience without worrying about increased costs. The all-in-one platform brings together email, SMS, WhatsApp, and CRM in a seamless way. Many users appreciate the intuitive drag-and-drop editor and the Aura AI feature, which enables smart automation. With excellent deliverability, your messages reliably reach recipients' inboxes. Brevo offers a great combination of professional features, scalability, and user-friendliness, making it a strong choice for businesses of any size. Review collected by and hosted on G2.com.

While powerful, Brevo has downsides. The account validation process can be overly strict and slow for new users. Customer support response times are often sluggish unless you pay for a premium plan. While the CRM is helpful, it lacks the deep complexity required by large enterprise teams compared to HubSpot. Additionally, the landing page builder is less flexible than dedicated tools, and the interface can occasionally lag when managing complex automation workflows. Review collected by and hosted on G2.com.

It offers great and easy email marketing services - from getting users on your blog and integrating with other platform, everything seems to be very easy. For a newbie, it's definitely a worth trying as they can implement everything their own- from building a list and sending your campaigns ...and it offers a free plan too which is again a great thing. I have been using it for over 3 years and it's working fine for me. Review collected by and hosted on G2.com.

So, far I have witnessed any major cons. But, yeah..there is certain limitation on free plans - with only 2000 users can subscribe max...which made me move different email marketing platform such as Kit. Review collected by and hosted on G2.com.

Sendinblue is the best automation tool for sending emails to a list of contacts. SIB is a user-friendly tool and a time management tool; that is we can schedule the emails whatever time and date before itself, which makes the work goal easier, it's making the work very simple. We can add many subscribers to the list of contacts. A simple and easy-to-use tool for emails, we can add more contacts to send the emails out and also adding extra images, CTA button looks really neat. Review collected by and hosted on G2.com.

This email sending tool is best, so I don't have any problems with it but it is taking bit time to deliver emails, Also sometimes the server gets crashed which is also affecting the emails that are going out. Otherwise, it's an awesome tool for sending emails to a larger audience. Review collected by and hosted on G2.com.

What I value most is how intuitive it is to manage multi-language campaigns and segmentation. Handling two separate brands, bluon.me and Faboola, in diverse markets such as Italy, Spain, and the DACH region demands accuracy. Brevo makes it straightforward to organize distinct lists and set up clear automation flows for each region and product line, all within one platform. Review collected by and hosted on G2.com.

At times, I find that the reporting interface would benefit from a bit more granularity, allowing for a deeper exploration of specific conversion metrics without the need to export data. Furthermore, as our contact volume increases, navigating the various pricing tiers demands thoughtful consideration to ensure we select the most suitable option. Despite this, the service continues to offer competitive value. Review collected by and hosted on G2.com.

What I like most about Brevo is how well it combines powerful email marketing features with an intuitive, clean interface. It allows me to manage newsletters, transactional emails, automation workflows, and audience segmentation in one place without feeling overwhelmed. The platform is flexible enough for advanced setups, yet approachable for everyday use, which makes it ideal for growing businesses. Review collected by and hosted on G2.com.

Some advanced features and settings can take time to fully understand, especially for users who are new to email marketing or automation. A bit more in-app guidance for complex workflows and reporting would make the learning curve even smoother. That said, once you get familiar with the platform, it becomes very efficient and reliable. Review collected by and hosted on G2.com.

I like the ease of use for sending out blast emails to our current and former patients. It's very easy to design emails, upload new contacts, and monitor open rates and other statistics one might be interested in. Review collected by and hosted on G2.com.

I don't really have any downsides to using the platform. It fits exactly what I'm looking for. Review collected by and hosted on G2.com.

Brevo is brilliant and with a clean interface that all users find easy to navigate and create business campaigns

Brevo has demonstrated affordability, where it bills users based on the emails sent and this makes it friendly and cost effective

Brevo is a remarkable approach in matters segmentation, and this is through a robust automation system that is behavioral triggered

The tool functions in different channels, where it offers messaging and WhatsApp support for easy customer outreach

We use Brevo to manage contacts, and this makes it easy to reach out our clients when needed

The app creates a successful deliverability where any communication made is authentically defined and delivered Review collected by and hosted on G2.com.

Brevo is basic in offering marketing support and it fails to capture complex marketing strategies that requires conditional logic

Brevo faces some sudden suspensions, something that leads to deliverability issues Review collected by and hosted on G2.com.

I like the automations of Brevo Marketing Platform because when I create a form, and, for example, when going to a presentation, I can put a QR code, fill out the form, and automatically send an email with the product, like a PDF or a gift I wanted to give. This is not usually done by other services, which I find very valuable. Also, the initial setup was very easy, there was practically no learning curve. Review collected by and hosted on G2.com.

Well, I talked about how I would like to automate automations, I think they can still be improved more, and connected to many more APIs, although I like it a lot, but I would improve that. That and perhaps enhance brand creation more. Review collected by and hosted on G2.com.

Brevo is a powerful pack that contains solid marketing tools, including emails support, CRM, automation among other forms

I like the accessibility nature of Brevo, where new users find it easy to obtain the app

Brevo is a generous app, offering a free version to users, and a flexible and fairly priced package

The program has brilliant segmentation tools, very resourceful in matters campaigns, allowing us capture the right targets

The program operates beyond email marketing, ensuring that diverse channels are used to reach clients Review collected by and hosted on G2.com.

The templates designs for Brevo are less flexible, and this calls for a fine grained design that handles complex tasks in marketing

Complex workflow lacks modest or sophisticated automation capabilities from Brevo Review collected by and hosted on G2.com.

Brevo is highly affordable, where users get charged based on the number of emails they send, making it cost effective

The software gives a free version, which allows users to share or send at least 300 emails daily at no cost

The interface is extremely efficient and easy, and it supports drag and drop feature

Brevo ensures we automate most of the communication tasks, from content creation, email forwarding and setting reminders

The program is multi functional, ensuring that we use diverse communication channels and systems, including WhatsApp

Brevo has a brilliant contact management, collecting information from diverse CRM, snd this reduces the costs of communication

The program has high email deliverability, ensuring that timely communication is done seamlessly Review collected by and hosted on G2.com.

Brevo has inflexible templates and this gives users a hard time to edit or customize the content

Brevo faces some account restrictions, that are sudden and unnecessary, affecting the performance of the company Review collected by and hosted on G2.com.