--- title: Brevo Marketing Platform Reviews meta_title: 'Brevo Marketing Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2621 reviews by the users' company size, role or industry to find out how Brevo Marketing Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2621 scale: '5' date_modified: '2026-08-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Brevo Marketing Platform Reviews **Vendor:** Brevo **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,621 ## About Brevo Marketing Platform Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ ## Brevo Marketing Platform Pros & Cons **What users like:** - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. (314 reviews) - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. (190 reviews) - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. (171 reviews) - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. (168 reviews) - Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity. (158 reviews) - Intuitive (154 reviews) - Users appreciate the **convenient prepaid email credits** and customizable templates for efficient email management. (153 reviews) - Users praise Brevo for its **user-friendly interface** , enabling even beginners to easily send newsletters and manage campaigns. (149 reviews) - Users value the **responsive customer support** of Brevo, noting its helpfulness even for free plan users. (148 reviews) - Automation (145 reviews) **What users dislike:** - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. (107 reviews) - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. (80 reviews) - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. (71 reviews) - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. (67 reviews) - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. (55 reviews) - Users express frustration with Brevo's **email limitations** , particularly regarding the restrictive free plan and insufficient analytics. (54 reviews) - Poor Customer Support (49 reviews) - Limitations (48 reviews) - Email Limitations (47 reviews) - Not Intuitive (45 reviews) ## Brevo Marketing Platform Reviews ### 1. Email marketing and marketing automation software that offers great value for growing businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Ana T. | Consultor de Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Brevo Marketing Platform?** I've been using Brevo regularly for email campaigns and automation. The interface is easy to navigate, email deliverability has been reliable, and the automation workflows save me a lot of time. I also like that contacts, email, SMS and forms are all managed in one place. The free plan is generous and the paid plans offer good value for small businesses. **What do you dislike about Brevo Marketing Platform?** I'd like to see more advanced reporting and more template customization options. Some automation features could be easier to configure for new users, and the pricing increases quickly as contact lists grow. Overall, it's still a platform I would recommend. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Sendinblue is a marketing automation and communication software that helps businesses of all sizes automate and manage their email marketing, SMS marketing, chat and marketing automation, as well as CRM, landing pages and integrations. By using Sendinblue, businesses can benefit from: Automating repetitive tasks: Automating tasks like sending welcome emails, abandoned cart emails, and follow-ups can save businesses a lot of time and increase efficiency. Targeting specific segments of customers: With Sendinblue's segmentation and tagging features, businesses can target specific groups of customers with personalized messaging, which can help increase engagement and conversions. Improving customer engagement: By using SMS marketing, chat and marketing automation, businesses can reach their customers in real-time and improve engagement. Managing contacts and sales funnel: With Sendinblue's CRM feature, businesses can manage all their contacts and interactions with them, as well as set up sales funnels to move leads through the sales process. Creating landing pages: By using Sendinblue's landing page feature, businesses can create professional landing pages without coding knowledge, this helps to increase conversions and leads. Integrating with other tools: With Sendinblue's wide range of integrations, businesses can connect it to the other tools they use, such as Salesforce, WordPress, Magento, and Shopify, which can help streamline their workflow. Overall, Sendinblue helps businesses to automate, manage and improve their communication and marketing efforts, which can lead to increased efficiency, customer engagement and conversions. ### 2. WooCommerce data flows into Brevo without building another integration **Rating:** 4.5/5.0 stars **Reviewed by:** Alamgir H. | Senior WordPress Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Brevo Marketing Platform?** Brevo fits well into several of our WordPress projects because it solves more than the marketing side of email. The Brevo for WordPress plugin can also handle the routine transactional messages generated by the site, including password resets, comment notifications, and form emails. I prefer moving that responsibility away from the web server because many hosting environments are not designed to deliver email reliably, and their logs are usually not very helpful once something goes wrong. The setup is fairly practical. We choose the sender, run a test, and route messages through Brevo SMTP without rebuilding every plugin that already relies on wp_mail(). On sites running contact forms, LearnDash, memberships, or registered-user workflows, that saves us from creating a separate delivery setup for every notification source. It also gives the team a common place to review transactional activity instead of jumping between WordPress, the hosting panel, and several external services just to confirm whether a message was actually delivered. **What do you dislike about Brevo Marketing Platform?** Most of the serious issues we have seen were caused by the site configuration, domain authentication, or the way data moved between WooCommerce and Brevo, not by the platform constantly going down. Even so, I would not describe the integration as fully automatic. The synchronization is useful, but custom checkout fields, manually created orders, and data that needs to move back into WordPress still require attention. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We worked on a WooCommerce store that changed hosting after several weeks of inconsistent customer emails. Orders appeared correctly in the admin panel, but some buyers never received their confirmations, and password-reset links were unreliable enough that support had started sending them manually. We installed Brevo for WooCommerce, enabled Brevo SMTP, authenticated the domain, and replaced the main messages with Brevo Email Templates. During testing, we found that a custom checkout plugin stored the phone number and customer type in fields the default synchronization did not recognize. We added those attributes through the Brevo API, enabled Brevo Tracker, and built an abandoned-cart Automation around cart_updated, cart_deleted, and order_completed. The first version also picked up some orders created manually by the store team, which would have sent reminders to customers who had never abandoned a checkout. We added another condition and excluded those records before launch. Transactional webhooks were then connected to our logging system so we could detect bounces and blocks without waiting for the client to report that an email was missing. Brevo did not make WooCommerce data clean by itself, and the one-way parts of the synchronization still needed deliberate handling. What it changed was our ability to centralize delivery, give marketing control over campaigns and templates without touching code, and investigate email problems using actual delivery events instead of relying on the fact that wp_mail() had returned true. ### 3. Extensive Free Features with Flexible Add-Ons **Rating:** 5.0/5.0 stars **Reviewed by:** Barry C. | Certifying Master Firewalk Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Brevo Marketing Platform?** That they offer extensive functionality on the free account, with the option to subscribe for only the additional functions needed, meaning if you need just one additional function, you do not need to increase your subscription significantly, paying for lots of unnecessary functions. I'm on the free plan and have yet to encounter a need to add paid-for functionality. **What do you dislike about Brevo Marketing Platform?** That updates to ensure browser compatibility focus on Chrome and Opera, but do not include Safari. I observed an issue and the suggested solution was to switch to a different browser. As an Apple user, Safari is deeply embedded in the Apple eco-system I use daily and to switch browser would be a major inconvenience. Support was quick to respond and quickly grasped the issue and suggested a solution, however, not one I could reasonably apply. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It combines a CRM, sales pipeline, and email marketing in one handy platform, meaning there is no issues with connectivity and integration between different platforms. As a small business owner, it allowed me to get up and running very quickly by only having to learn one system instead of three, with the knowledge that the system performance is high and quickly addressed when there are issues. ### 4. Reliable Email Marketing with Brevo: Fast Delivery, Easy UI, and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul B. | Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** I am writing here my true experience with Brevo. I have been using the Brevo marketing platform, specially Email marketing, for the last 7 years. What I like best is its performance; it never goes down when sending campaign emails. It is quickly delivered. His Ui very easy to use. I am intergrate easily shopify and WordPress with brevo its is very quick and easy, so I love it brevo. His new AI feature is very useful to me. I used the free plan, but I get very good Roi in my business using Brevo. Before 7 years, when I started Brevo for email marketing, many time customer support i email him for my questions. His customer support quickly guides me and helps me every time; that's why, to this day, I am using Brevo. So I highly recommend Brevo based on my experience. **What do you dislike about Brevo Marketing Platform?** As per my daily experience, Brevo continues to change, improve, and give new features, so not any dislike things **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Before 7 years ago, when I started using it starting many times when i start campagin error came, so i am email his customer supports so its customer care executive fixed this error. After that, I am working smoothly on my work ### 5. Quick, Easy Campaigns with Great Personalisation and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stphen M. | retired volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** I am a volunteer for a non-profit, and I am responsible for regular flyers and newsletters telling our members about past and future events. I have found it very quick and easy to create pleasing campaigns, keeping the branding style. Personalisation features mean that the campaigns can be friendly and catch people's attention. It is easy to visualise how the campaigns will appear on different browsers, whether on a desktop or a mobile phone. I can easily send the campaigns out to different target groups and track the response. The campaigns often provide links to our Facebook page and website, driving traffic there. I have had very few technical problems, and I have always received very quick and helpful responses. **What do you dislike about Brevo Marketing Platform?** Sometimes pasting into text boxes results in unpredictable changes to font size, style or colour, which I would have expected to be consistent with my branding style. However, that is rarer since I switched to the newer editor. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Before Brevo I was using another marketing platform and campaign creation was much more difficult and tracking was les informative. ### 6. Your Ultimate Email Marketing Ally **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo R. | Executive Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Brevo Marketing Platform?** What I love most about Brevo remains its ability to be a true all-in-one marketing solution. Having email, SMS, WhatsApp, live chat, automation workflows, and a CRM all in one place not only simplifies our daily operations but also drastically cuts down on the costs of managing multiple external tools. On top of its incredibly intuitive interface and fair pricing model (which charges based on email volume rather than contact list size), Brevo has recently rolled out some game-changing features: Smarter AI Assistants: The integration of Aura AI is incredibly helpful for quickly drafting copy and predicting key customer behaviors, such as identifying which contacts are at risk of churning. Post-Sent Link Editing: This is an absolute lifesaver. If you make a mistake, you can now correct the URL of a campaign that has already been sent within the first 24 hours, saving you from having to send an embarrassing "Oops!" correction email. Prompt-to-Workflow Automation: Setting up automated sequences is faster than ever. You can now build complex workflows simply by describing the steps in plain text. Ultimately, Brevo continues to evolve in a very smart way. It is no longer just a budget-friendly option with great value; it now offers advanced, high-tier features that you used to only find in much more expensive enterprise-level platforms. **What do you dislike about Brevo Marketing Platform?** What Brevo could improve: Rigidity in design and templates: While the drag-and-drop editor is incredibly user-friendly, the template library can still feel a bit clinical and rigid compared to highly design-focused competitors. If you want to build highly customized, ultra-modern visual layouts, you quickly hit the limits of their block editor. Strict account validation and suspensions: To protect their shared IP address reputation, Brevo uses automated compliance algorithms that can be incredibly strict. Users importing older or slightly cold contact databases often face sudden account pauses or suspensions with very little explanation, which can be frustrating to resolve. Feature locking on lower tiers: While the pricing is generally great, some features are heavily gated. For instance, removing the "Sent with Brevo" branding on the Starter plan requires an extra monthly add-on fee. Additionally, advanced multi-path A/B automation testing and detailed reporting dashboards are locked behind the higher-tier plans, leaving the basic plans with somewhat limited analytical depth. Multi-user access costs: For teams, collaboration is expensive. Multi-user login access is restricted to the high-tier Professional and Enterprise plans, meaning smaller teams on Starter or Standard plans have to share a single login, which isn't ideal for security or workflow organization. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo is a fantastic tool for solving a few key problems that many businesses, especially smaller ones, face with their marketing: 1. Juggling Too Many Tools: Before Brevo, I might have been using one service for emails, another for SMS, a separate CRM, and maybe even a different platform for landing pages. It was a fragmented mess! Brevo brings all of that under one roof. How it benefits me: This saves me a ton of time and effort because I'm not constantly switching between platforms, re-uploading contacts, or trying to integrate different systems. Everything's connected, so my workflows are much smoother. It also saves money by consolidating subscriptions. 2. Manual & Inconsistent Customer Communication: It's hard to keep up with every single customer interaction, send timely follow-ups, or create truly personalized experiences manually. Things get missed, and communication can feel generic. How it benefits me: Brevo's powerful marketing automation solves this. I can set up automated welcome sequences, abandoned cart reminders, birthday messages, or even specific email series based on how customers interact with my website. This means my customers get relevant and timely communication automatically, which improves engagement and builds stronger relationships, all without me having to manually send each message. 3. Growing an Email List and Understanding My Audience: Building a contact list and then figuring out who those contacts are and what they're interested in can be tough without the right tools. How it benefits me: Brevo's forms and CRM help me easily capture new leads and then segment them based on their behavior or interests. This allows me to send targeted campaigns that resonate more with specific groups, leading to higher open rates, click-throughs, and ultimately, better results for my business. I can actually see what's working and refine my strategy. ### 7. Best Email Marketing Platform I've Used: User-Friendly, Fast Support and Easy to Customize Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Robin G. | Co-owner, Creative Director, Website Designer/Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Brevo Marketing Platform?** Extremely user-friendly interface, EXCELLENT customer service (fast and professional), excellent documentation, very easy to set up custom email templates for clients, LOVE the option for small business to purchase credits as needed, email delivery has greatly improved, and clients report that using the platform is MUCH easier than other email marketing platforms they have used. **What do you dislike about Brevo Marketing Platform?** Honestly cannot think of a single thing that has been a negative. This is the best email marketing platform I have ever used and I've tried several over the past couple decades with several different clients. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Deliverability of emails has been excellent compared to other platforms -- clients have noticed their customers are actually receiving their emails and interacting more. The ease of setting up custom templates for clients has been HUGE, both in terms of time savings and how easy it is to make a template look professional and just as I designed it. One of the biggest problems Brevo has solved for me as a web designer/developer is having a platform that is easy for my clients to use themselves after I've set up their custom templates. I have had a hugely positive response from clients that I have switched from other platforms to Brevo. These are small business owners and entrepreneurs who truly appreciate how much easier and intuitive it is for them to set up and send/schedule their own email campaigns, saving them both time and money. ### 8. Brevo Makes Email Marketing Plug-and-Play, with Fast Performance Insights **Rating:** 5.0/5.0 stars **Reviewed by:** JUDITH R. | Crypto Project Listing/IEO Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** I use Brevo email marketing because it's very simple to understand, like a plug-and-play. I was new to email marketing, couldn't use other platforms, but when I signed up, it was "Sendinblue." I found it very easy to understand and use. Since I have been using them without having any need for another platform. The delivery is quick; once I send an email, I get to know in the next minute the click rate, the open rate, and the performance of my email. It helps me to know which email is performing better. And the type of content my audience prefer. This way I have been growing my business **What do you dislike about Brevo Marketing Platform?** Nothing, it has the best free plan that allows me to send 300 emails every day. Other platforms allow only 250. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** They help beginners to start email marketing fast with their robust free plan, an intuitive and friendly platform ### 9. Intuitive, Reliable Email Marketing with Smart Scheduling and Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Brevo Marketing Platform?** I've been using Brevo for about two years, and, overall, it's been a positive experience. The email editor is intuitive and easy to work with, making it straightforward to build and schedule campaigns without a steep learning curve. One feature I've especially appreciated is the ability to schedule emails to be sent at each recipient's best time, which helps optimize engagement without requiring extra effort on my part. The automation features have also been valuable for creating email sequences and reducing manual work. I've found Brevo to be reliable and haven't experienced downtimes or software issues. The few times I've had to reach out to Brevo's customer service, I've been able to resolve them fairly easily. **What do you dislike about Brevo Marketing Platform?** I wish the pricing was a little more small-business-friendly (single-person-owned company); I make it work because I haven't found any other service that meets as many of my needs as Brevo does. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I was looking for an email marketing platform that would allow me to create newsletters and automated email sequences without requiring a lot of manual work. Brevo has helped streamline my communication with students and clients through automation, scheduling, and an intuitive email builder. Instead of manually sending follow-up emails, I can create workflows that run automatically, which saves time and helps me stay consistent. ### 10. Brevo Makes Email Design and List Management Effortless—With Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Brevo Marketing Platform?** Brevo helps a lot in both designing the email and in managing subscription lists. Very affordable in terms of both working with them and budgets spent. The support is top notch, I get quick answers and fast resolutions. Didn`t use their in-built AI though, however we might try for massive holiday dispatch. Performance is easy to be tracked, and we somehow have a very low pressing on Unsubscribe button. We integrated Brevo with our local Artificial Intelligence CRM, and all of new customers fall straight into our mailing list without any hassle. My User Experience is great overall, 10/10. **What do you dislike about Brevo Marketing Platform?** So far, no trouble in working with menu, deigns etc. All good **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We use Kazakhstan`s and Russia`s mailing addresses, and some mail sent to .com or co.uk addresses simply didn`t arrive when we used our mailing providers. Spam-filters were playing strongly against us. With Brevo, this problem was never on surface again. ### 11. Email Marketing: Easy to use, clear, and reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Janine H. | Digital Marketing Managerin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** Email Marketing: Easy to use, clear, and reliable I have been using Brevo for many years and am still very satisfied. The platform is intuitively designed, easy to use, and offers everything needed for professional email marketing. After changing employers, I also introduced Brevo in my new company because I am convinced of the solution. In the meantime, other colleagues also use Brevo regularly and share my positive experiences. Overall, a clear recommendation for anyone looking for a powerful yet user-friendly marketing platform. **What do you dislike about Brevo Marketing Platform?** The price could be a bit more attractive, but overall the price-performance ratio is right, and the features as well as the user-friendliness make up for it for me. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Set up email marketing campaigns effectively and be successful at it. ### 12. Brevo: Easy Email Campaigns with Solid Features at a Lower Price **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavya D. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Brevo Marketing Platform?** Brevo is an overall suite that offers solid functionality with less complexity and lower pricing. Its email campaigns are easy to learn, set up, design, and analyze. Domain setup is quick, and the audience segmentation is helpful when building email automation drip campaigns. **What do you dislike about Brevo Marketing Platform?** The AI integration could be improved, and the output could be more helpful overall. This isn’t a major dislike, but having more direct AI features built into the dashboard—especially while designing emails and creating campaigns—would make the experience smoother and more useful. The performance tracking interface of the campaigns can be better and more explained. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** The platforms makes it easy to execute and track outbound marketing efforts within few clicks. The setup is easy and the features are well traversable. The pricing makes it a more better tool with a lot of integrations available to connect along with exports and analysis of the data. For me it is making my schedule more easier with the campaign scheduling, easy designing and simple tracking of the campaign that saves a lot of my time with priority support that listens and help in terms of any fault. ### 13. All-in-One Marketing Platform That Simplifies Automation, Improves Targeting, and Drives Better ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Hardik C. | Digital Marketing Executive, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Brevo Marketing Platform?** What I like most about Brevo Tool is how it balances ease of use with powerful functionality. The user interface is very clean and intuitive, especially the drag-and-drop email builder. It genuinely saves time when creating campaigns. Another big plus is the integrations. It connects smoothly with tools we already use, which makes syncing contacts and tracking performance much easier without relying heavily on developers. In terms of performance, image deliverability has been reliable, and the analytics dashboard gives clear insights into open rates, CTR, and conversions. From a pricing perspective, it offers solid value compared to other platforms, especially considering the features like email + sms marketing in one place. Also, their onboarding experience is straightforward, and support has been responsive whenever we needed help. What stands out additionally is Brevo's AI / Intelligence capabilities. The AI-powered content suggestions and subject line recommendations help speed up campaign creation and improve open rates. **What do you dislike about Brevo Marketing Platform?** One drawback of Brevo is that, while the platform is simple to use, several advanced functions (particularly in automation and segmentation) feel constrained when compared to larger enterprise-level technologies. The reporting is adequate, but it might be more thorough for further study. When working with a huge database, there may be intermittent email sending delays or UI latency. Finally, while the AI elements are useful, they feel basic and should be improved for better personalisation and prediction. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves the problem of managing and scaling communication across numerous channels from a single location. Previously, managing email campaigns, SMS, and contact segmentation independently was time-consuming and inefficient. Brevo allows us to automate campaigns, segment consumers more effectively, and track effectiveness from a single dashboard. This has helped us save time, improve targeting, and increase engagement rates. We can send more relevant, timely communications instead of generic campaigns, which have resulted in higher open rates, conversions, and overall marketing effectiveness. ### 14. Brevo: Powerful Automation with Exceptional Campaigns, Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** What I like best about the Brevo Marketing Platform is how it combines powerful marketing automation with an intuitive and easy-to-use interface. It makes managing contacts, creating personalized email campaigns, and automating customer communication incredibly straightforward, even for complex workflows. The contact segmentation, transactional emails, and API integrations are reliable and flexible, making it suitable for both small businesses and growing organizations. I also appreciate the excellent value for money compared to other marketing platforms, as well as the responsive customer support and continuous feature improvements. Overall, Brevo helps save time, increase engagement, and streamline communication from a single platform. **What do you dislike about Brevo Marketing Platform?** While Brevo is an excellent platform overall, there are a few areas that could be improved. The email editor can occasionally feel less responsive when working with large or complex templates, and some advanced reporting and analytics features are not as detailed as those offered by more enterprise-focused platforms. I would also like to see more customization options in the automation builder and additional pre-built workflow templates. Despite these minor limitations, the platform is reliable, easy to use, and offers outstanding value for its price, making these issues relatively minor in day-to-day use. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform has significantly simplified the way I manage customer communication and marketing campaigns. Instead of using multiple tools for email marketing, contact management, automation, and transactional emails, everything is centralized in one platform. This has reduced manual work, improved the accuracy of my contact data, and made it much easier to deliver personalized communications at scale. The automation features save hours of repetitive work, while segmentation helps ensure that the right message reaches the right audience. As a result, I've improved engagement, streamlined my marketing processes, and can focus more on strategy rather than administrative tasks. ### 15. Intuitive and Cost-Effective Alternative to Mailchimp **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Brevo Marketing Platform?** I really like that the Brevo Marketing Platform is very easy to use and intuitive. All of the options are listed along the left-hand panel, so I'm easily able to find what I'm doing. None of the options or features are hidden, and I don't have to dig for them. Everything is right on the front page, making it easy to find and easy to use. Also, the initial setup was very easy, and I was able to set it up and send our first email within an hour. **What do you dislike about Brevo Marketing Platform?** I do feel like designing emails is a little bit clunky. Sometimes the drag and drop doesn't work so well, but that's really my only complaint. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform helps us easily communicate with our users by sending out weekly updates and promotions. It provides a quicker, fast way to connect without using personal emails, enhancing our communication efficiency. ### 16. Great Reports, Limited Contacts **Rating:** 4.5/5.0 stars **Reviewed by:** Krunal S. | Business Development Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Brevo Marketing Platform?** I appreciate the ability to send 300 emails per day in the free package, which helps my business promote our platform. I really value the detailed reports provided by Brevo Marketing Platform. They give me insights into who opened my emails and clicked on the links. This information is crucial for me to identify qualified leads and follow up effectively. Additionally, I find the platform easy to use, thanks to the in-built manual and Aura AI, which help me understand it better. **What do you dislike about Brevo Marketing Platform?** In the paid tool, they are giving fewer contacts to reach out to per month. It should be unlimited in terms of contacts. They only provide 500, 1000, or 1500 contacts to reach out for 10,000 emails, and it should be more than the number of email credits. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform helps me send bulk emails, even within the free package, and provides detailed reports on email opens and clicks, which are invaluable for identifying qualified leads and following up effectively. ### 17. Intuitive, powerful, and reliable platform, with great support in Spanish and a good price **Rating:** 5.0/5.0 stars **Reviewed by:** Álvaro V. | Analista Programador, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2026 **What do you like best about Brevo Marketing Platform?** From the first moment, I was struck by how intuitive the entire platform was, combined with the power it offers in terms of functionalities. Additionally, it is also offered in Spanish from Spain, and the support as well. And without a doubt, it also has very good prices for everything it offers. The possibility of SMTP gives us the ability to integrate it with another tool we use. It works quickly and is reliable. Its AI services have helped me at times, especially in support, where it has helped me find the information I needed without having to navigate through all the help. **What do you dislike about Brevo Marketing Platform?** So far, I haven't found anything that has made us regret the decision to use this platform. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It has solved the problem I had of being able to send tens of thousands of emails in a transactional, fast, and reliable way, as well as being able to obtain all the data that these emails generate (opens, clicks, etc.). ### 18. Incredible features for an Unbeatable price! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin H. | Marketing Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Brevo Marketing Platform?** Nope, it has largely stayed the same. I have not noticed any new updates recently. **What do you dislike about Brevo Marketing Platform?** Just a note saying that I was promise a $50 visa card from Brevo if I completed this survey. So, I spend around 30 minutes of my workday filling out this extensive review, and never heard from Brevo again...Not sure if it was a hoax, or misleading, or what, but I was slightly disappointed by that. Otherwise, my experience with the platform remains great. One nice change would be more detailed analytics in automated journeys as far as over all open, click, view, and unsubscribe rates as various points in the journey. You can kinda see it now, but it takes a lot of work digging through everything. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo allows us to build out complex nurture and sales journeys for our cold audiences to engage them and warm them up to our products and services. With the preferences and subcription forms, our customers are able to stay subscribed to certain mailing lists while only getting the emails they care about. ### 19. Brevo is the engine powering our multichannel engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus G. | Project Ops, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Brevo Marketing Platform?** - Unified Inbox: One place to read and answer Whatsapp messages, email, and social DMs keeps every respondent thread in view. - Usage Management: Clear dashboards for message credits and email sends make budgeting effortless. - Solid API: Clean REST endpoints allow us to connect all our workflow. - Visual Automations: Drag-and-drop builder lets us run signup and onboarding flows without engineering tickets. - Responsive Support: Every ticket has been answered quickly and with real fixes. **What do you dislike about Brevo Marketing Platform?** Newsletter Editor Lag: The drag-and-drop email designer occasionally freezes when we add images or multiple columns. Could be a local issue, but it slows content creation. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo consolidated our communication channels (WhatsApp, email, and social media) into a single inbox, letting the ops team answer participant questions and send follow-ups faster. Its drag-and-drop automations now drive the entire onboarding funnel, eliminating all manual checks. Real-time dashboards for email sends and WhatsApp credits keep our spend predictable, while the REST API allows us to easily send WhatsApp messages, requiring minimal engineering. The built-in CRM tracks each participant. ### 20. Fast, Free Email Campaigns with Clear Open and Click Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Brevo Marketing Platform?** First of all, I really enjoy being able to send 300 emails per day in the free version. In just a coupple of minutes I can generate an email campaign with a specific target audience. After that, I can see the campaign progress and check who oppened and clicked in a CTA button. **What do you dislike about Brevo Marketing Platform?** I miss having more templates to create emails quickly. It would be great to see more AI-driven features that help me build layouts and write content that fits my target audience. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It helps facilitate and accelerate communication between companies and clients. ### 21. Brevo: Intuitive, clear, and reliable for years **Rating:** 5.0/5.0 stars **Reviewed by:** Birgit P. | Stellvertretende Obfrau, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Brevo Marketing Platform?** Brevo is well-structured and easy to use intuitively. Everything I wanted to design so far has been successful to my satisfaction. **What do you dislike about Brevo Marketing Platform?** So far, I haven't noticed anything that I didn't like. I have been using Brevo for at least three years. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** With Brevo, I can assess the response to my newsletter much better. Thanks to the provided information, I can specifically approach interested customers and tailor my communication accordingly. The AI is always very helpful in improving texts and finds very nice and precise formulations. ### 22. Brevo Marketing Platform: easy to use, with very responsive customer service **Rating:** 5.0/5.0 stars **Reviewed by:** dev c. | admin, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Brevo Marketing Platform?** What I like most about Brevo Marketing Platform? It's the ease of use and also the very active customer service. I had an issue with validating my SMTP settings, but once I wrote to the service, they responded to me immediately. **What do you dislike about Brevo Marketing Platform?** for the moment everything is okay, nothing to complain about **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I used Brevo Marketing Platform to launch my email marketing campaign: I was able to send hundreds of emails in record time, which I couldn't have done on my regular host. ### 23. Great for Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Brevo Marketing Platform?** Perfect for email marketing! Brevo ensures that transactional emails are reliably delivered to recipients' inboxes. This reliability is crucial for critical communications like order confirmations and password resets. It is also really great at being an all-in-one CRM package. **What do you dislike about Brevo Marketing Platform?** Honestly, I think they need to get the word out better. I wish I had access to this product sooner! **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We all are looking for a solution to our Email marketing needs. Brevo provides that and it is a much better service than many of their competitors. ### 24. Flexible Lump-Sum Pricing That Fits Our Campaign Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Susan M. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** The thing that works best for me is the pricing model they use. I can buy a lump sum and deploy campaigns when required without a fixed monthly fee. **What do you dislike about Brevo Marketing Platform?** There is nothing I dislike about the platform. The one thing that I can think of that can be improved upon is the plain email template as an Engineering firm, we don’t send marketing campaigns like a Store would. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Bravo helps me create and disseminate a message to all of my client and prospect bases ### 25. Intuitive and easy to use – absolutely sufficient in the free tier **Rating:** 5.0/5.0 stars **Reviewed by:** Jörg K. | Project Lead and Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** The simplicity of use, that it is free to a certain extent. That it is very intuitively operable. **What do you dislike about Brevo Marketing Platform?** Haven't found anything yet. I haven't used the integrations so far, but I see potential. The performance is limited because we are currently working in the free tier, but it is absolutely sufficient for our needs. I can't comment on support and onboarding. The AI can be very helpful. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Currently, our use of Brevo is limited to newsletter marketing. There, Brevo is a wonderful platform. ### 26. Clean and consistent email outreach for clinic updates and wellness tips **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2026 **What do you like best about Brevo Marketing Platform?** I work as a Dietician & Nutritionist and help manage a small homeopathy clinic. For some time, I used Brevo to send basic email updates like clinic timings, follow-up guidance, and short wellness tips to people who had contacted us. What I liked most was being able to keep contacts in one place and send the same update to many people at once. Earlier, I had to reply one by one, which took time and sometimes people were missed. With Brevo, I could prepare one clear email and send it to a selected list. This saved time and made communication more consistent. Customer support is Quick and helpful. The email editor felt easy for simple clinic messages. I did not need much learning to write and format a basic email. After using it a few times, creating a new email and choosing the right list became quick. This helped when I was handling clinic work and content tasks together. Another useful part was being able to prepare messages in advance. On busy days, having a ready draft helped me send updates without rushing. This was helpful for weekly wellness tips and common clinic information like timings or follow-up guidance. Overall, Brevo helped make clinic communication more planned instead of random. It reduced repeated typing, saved time on follow-ups, and helped me share health content in a more organized way through email. **What do you dislike about Brevo Marketing Platform?** Sometimes it feels like there are a lot of buttons and sections before you reach the email editor, which can be a bit confusing the first time. For simple clinic updates and wellness messages, a more direct “quick start” layout for routine email drafts could save time and make everyday use even smoother. Otherwise, the main features work well. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I recently started using Brevo, and one of the first things I did was create a simple wellness email campaign to share weekly health tips. This helped me set a regular way to stay in touch with people instead of only replying when someone messages first. It makes communication more planned and useful, not random. Before using Brevo, clinic follow-ups and health content sharing were scattered. Queries about clinic timings, appointment process, and post-consultation guidance used to stay in different places, and it was easy to miss a follow up. Brevo brings contacts, lists, and campaigns into one place, so I can clearly see who I am sending updates to and when. In daily clinic work, many questions repeat. With Brevo, I can prepare one clear email for common points and send it to the right list. This saves time and keeps replies consistent. Using lists and basic segmentation also helps separate people who want wellness tips from those who mainly need clinic follow-ups, so messages feel more relevant. The email editor helps prepare content in advance, which is useful on busy days. Scheduling a campaign means I don’t have to remember to send updates manually. The basic reporting view also helps me quickly check if the email was sent and whether people are opening it, which helps improve future content. Brevo helps reduce missed follow-ups, saves time on repeated messages, and brings structure to clinic communication and health education. Starting with a real campaign has already made my routine communication more organized and easier to manage. ### 27. Top-Notch Email Deliverability and Effortless Workflows with Brevo **Rating:** 5.0/5.0 stars **Reviewed by:** SHILADITYA B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** I am using the Brevo platform mainly for email to a large number of my trusted clients.The email workflow and deliveribility is top notch and super easy. Just upload schedule and boom. Certainly the freemium plan is just enough for a small business like me. **What do you dislike about Brevo Marketing Platform?** No such feature about dislike has occured to me as I use limited resourses available. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I am using it for email sending purpose and it fully satisfies my limited needs. ### 28. Efficient Email Scheduling, Needs Better Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Brevo Marketing Platform?** I really like the ability to schedule emails in advance and see what's been sent. It's helpful because I don't have to send an email right when it's necessary, allowing me to plan far ahead. The price is also very affordable because we're a nonprofit company. I also appreciate the feature where Brevo Marketing Platform lets you duplicate an email, which is useful if I need to resend something with a similar style. Brevo has strong marketing performance by combining email, SMS, and automation all in one platform, which makes it easy to engage audiences at the right time with the right message. It's built in AI enhances campaigns through smart segmentation and helps us drive better results with less manual effort. I was not with the company during the onboarding but was told it was very easy and quick to be onboarded. **What do you dislike about Brevo Marketing Platform?** I think something that could be helpful is to maybe offer more templates that are more realistic and helpful for people who are maybe newer in marketing where they can go in and edit these templates. Right now, they have some basic ones, and the basic ones are kind of okay. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform helps me segment my email list and schedule emails in advance. It updates lists automatically and provides templates. I appreciate the email scheduling and duplication features for planning and resending similar styles. ### 29. Excellent customer service and ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Robin L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** The ease of use of the platform and the customer service. I am a novice with this software and they have instructions that really help a novice. The template builder is helpful when drafting emails to customers. I use their platform for my small cross stitch business. **What do you dislike about Brevo Marketing Platform?** I haven't come across any items I dislike. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It is helping me reach customers on a regular basis. This is important to my business. ### 30. A Reliable Platform for Email maketing. **Rating:** 4.5/5.0 stars **Reviewed by:** Prajwal B. | Consultant, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Brevo Marketing Platform?** We used this for an email campaign, and it’s a very good platform for that. It helped us build and manage our email campaigns across all channels. It is easy to use, and we can integrate it with different CRMs. **What do you dislike about Brevo Marketing Platform?** I feel they should offer an email sequencing option. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** This helps me track email open rates and monitor them in a single window. ### 31. Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Anne-Marie C. | Consultante & Formatrice spécialisée Learning & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Brevo Marketing Platform?** I use Brevo to manage my email campaigns. The interface is smooth, intuitive, and you quickly get the hang of the tool, even without being an expert in emailing. What I particularly like: ✅ Automations: super easy to set up and a real time saver for creating personalized journeys. ✅ List segmentation: very practical for sending the right message to the right people. ✅ The free offer: already super complete to start without hassle. In short, an accessible and effective solution, perfect for structuring your communication. I recommend it 100%! **What do you dislike about Brevo Marketing Platform?** Nothing, the features match my needs well. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** To implement a segmented communication plan and to maintain the connection with my email list. ### 32. Reliable Email Marketing Platform with Strong Automation Features **Rating:** 5.0/5.0 stars **Reviewed by:** SOMYA A. | Marketing Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Brevo Marketing Platform?** I like how Brevo Marketing Platform combines email, SMS, and automation in one place, making campaigns easy and efficient to manage. **What do you dislike about Brevo Marketing Platform?** It could improve by offering more customization options and making reporting and advanced features more flexible. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps us manage all email marketing and transactional communication in one place. With automation workflows, we’ve saved hours of manual follow-ups and improved lead engagement. It also ensures better deliverability compared to many other tools we’ve used. ### 33. Brevo: Easy to use and efficient for email marketing, automations, and segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** What I like most about Brevo's marketing platform is its ease of use and the ability to manage email marketing campaigns, automations, and contact segmentation from a single tool in a simple and efficient way. **What do you dislike about Brevo Marketing Platform?** What I like least about Brevo Marketing Platform is that some advanced automation and personalization features for email marketing are limited to the higher-tier plans. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform allows us to centralize and automate our email marketing actions, facilitating contact management, segmentation, and campaign sending, which saves us time and improves communication with our customers. ### 34. On the right track and does the job well **Rating:** 4.5/5.0 stars **Reviewed by:** Josh L. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Brevo Marketing Platform?** Excellent for email campaigns, with some nice adjacent capabilities like, online chat, web push notifications, deal tracking, transactional email and more. **What do you dislike about Brevo Marketing Platform?** The website is on the slower side. However, they are on the right track and we can feel the constant improvement. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Marketing communications is a key focus for everyone -- email campaigns are a large part. It has to work and work well. That is their flagship feature. ### 35. Organizes Contacts Beautifully **Rating:** 4.5/5.0 stars **Reviewed by:** Angelo C. | Economist| Jungian Psychotherapy Specialist | Multidisciplinary Content Creator | Applied AI Management Specialist, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Brevo Marketing Platform?** It organizes my contacts well, even though it isn’t the easiest to learn at first. **What do you dislike about Brevo Marketing Platform?** As we mentioned, the overall organization of contacts, details, and sorting is very good. The only difficulty, if any, comes when you try to see who clicked, because that part doesn’t work very well. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It’s helpful to be able to send a multimedia message to our target audience of potential customers and still be confident it will get through the various spam filters. Most importantly, it lets us evaluate recipients based on their reactions—whether they read it, for how long, how many times, and so on. ### 36. Absolutely recommendable! **Rating:** 5.0/5.0 stars **Reviewed by:** Anina v. | Autorin, Bloggerin, Einzelunternehmerin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Marketing Platform?** After using Brevo for some time now and having tried several other platforms for sending my newsletter before, I have to say: I am absolutely thrilled! It's not just that the operation is intuitive and easy to understand and that the support has always been friendly and competent, but also the ability to choose a tariff option that suits me and my project, which excites me. Even the free offering is powerful and simply includes everything needed to start the adventure of newsletter marketing. For this reason, Brevo is far more than just a simple email marketing tool for me. It is a loyal companion that helps me stay in touch with my readers and thus an indispensable tool that I no longer want to do without! For anyone looking for a solution that is suitable for both beginners and advanced users, offers first-class support, and includes plenty of great and useful features, I can only recommend Brevo. **What do you dislike about Brevo Marketing Platform?** The only thing that I personally don't quite like is that Brevo (currently) cannot be connected with the sales platform Digistore24. Other newsletter platforms like Mailchimp, for example, can be integrated there for customers at the time of purchase. However, this is not really a negative point, just something I would personally wish for and it would represent an additional plus point. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps me manage and personalize newsletters to my community. It gives me the ability to send professional-looking newsletter campaigns, saves me time through automations and scheduling, and allows me to focus entirely on the writing itself. ### 37. Exceptional Multi-Channel Marketing Platform with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Akshay T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Brevo Marketing Platform?** I think the best part of Brevo Marketing Platform is the journey builder. It allows me to create conditions and automations, such as running different triggers based on specific conditions like a certain date occurrence. The incoming webhook feature is also great as it automatically includes someone in the journey or opts them out of it yearly. I find Brevo's analytics very useful, providing deep insights like the number of times someone has opened an email or clicked it, along with the inbox type. The initial setup was very easy too. **What do you dislike about Brevo Marketing Platform?** I think SMS pricing can be cheaper. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform provides a single solution for CRM, email marketing, and WhatsApp automation, with lifecycle emails and journey features. It includes email marketing APIs for software integration, a journey builder for tailored automations, and webhooks to personalize customer journeys. ### 38. Great Fit for a Small Shop: Solid Free Plan, Easy Unsubscribes, and Canva Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Brevo Marketing Platform?** We're not regular users; we are a little shop, usually using the email campaign part once a year. We started to think about using it more to increase our interaction with our customers by sending newsletters. After a while on it, we start to understand how to use it (even if I think it's not really instinctive- it's sometimes difficult for us to understand how it works but we're still practicing) and it's comfortable to let Brevo manage the unsubscribe. We appreciate connecting Canva to it; it's pretty interesting for us, but for now we didn't try any other integration. I have nothing to say about performance; it's going well. We don't have a big use, so the performance is good for us. We are on FreePlan; it's enough for us. Like I said, it's a really little company. We appreciate the possibility to buy SMS credit. It's the only part of our purchase; it's good that we can buy only what we need. To use the sms campaign we asked for help about it, the person who answered us was clear we understood. I did't know a training part exist I will have a look. We didn't use the AI features. I can't talk about it. **What do you dislike about Brevo Marketing Platform?** It's complicate to use sometimes. To find what we want to do and how use it. I spend a lot of time on it before to find my way. Like I said before, it's not so intuitive (to us, maybe it's just us and it's just because we're not regular users). The part to create a template is also not intuitive some times. It look complete but not easy to use. I don't know if it exist but it could be great to have the possibilities to separately managed the computer and mobile view. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We particularly appreciate the fact Brevo manage the unsubscribe part. I don't know if we're using it correctly but at least for that it's safe. ### 39. Great Free Features for Small Businesses—Easy Campaign Creation and Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** For a smaller company, the features you get with the free version are great. It’s easy to navigate and to create campaigns, and clients have mentioned that they’re easy to integrate with and follow. I still have the free version **What do you dislike about Brevo Marketing Platform?** I honestly haven't found anything yet, it does exactly what i need **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I don't have enough knowledge of this question to comment ### 40. Flexible transactional emails without subscription, with quality service **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas P. | Infographiste, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Brevo Marketing Platform?** I appreciate the ability to send transactional emails without a subscription, opting instead for email purchase packages. The quality of the service is more than adequate. **What do you dislike about Brevo Marketing Platform?** Navigating through the menus to find the right setting is sometimes difficult, especially if you don't use it often. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We need excellent deliverability and Brevo provides it for us. ### 41. REVIEW BREVO **Rating:** 5.0/5.0 stars **Reviewed by:** Juan D. | Lider de mercadeo, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Brevo Marketing Platform?** Brevo is a very dynamic application, easy to use, integrate, and implement with our systems. It has helped us optimize communication and streamline processes in a simple and efficient way, allowing us to send daily segmented emails. When we have questions, there is good and quick customer service, and it also has a lot of documentation to guide us. **What do you dislike about Brevo Marketing Platform?** Everything is working so far, I haven't had any issues. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo has helped us optimize communication with our clients, saving costs and facilitating integration with our database. Its segmented delivery system allows us to reach each client more precisely and effectively, improving the efficiency of our campaigns. ### 42. Brevo’s All-in-One Marketing Hub That Streamlines Communication at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Al Yam I. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Brevo Marketing Platform?** Focus on: All-in-one capability and cost-effectiveness. The "All-in-One" Convenience: I really appreciate how Brevo consolidates email marketing, SMS, WhatsApp, and CRM into a single dashboard. Having transactional emails and marketing campaigns in one place streamlines our entire communication workflow. Pricing Structure: Unlike many competitors that charge based on the number of contacts, Brevo’s model of charging per email sent is much more scalable for our business. We can maintain a large database without being penalized for it. Intuitive Automation: The workflow builder is surprisingly powerful for its price point. Setting up automated customer journeys (like welcome sequences or abandoned cart reminders) is straightforward and doesn't require a developer. **What do you dislike about Brevo Marketing Platform?** The platform is so feature-rich that the initial setup can feel a bit overwhelming for a beginner. However, once you get past the learning curve, the depth of automation and CRM tools is actually its greatest strength **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves the problem of fragmented communication across our different business units. By centralizing our email, SMS, and CRM in one place, we’ve eliminated the need for multiple expensive subscriptions. The benefit is a more cohesive brand voice and a significant reduction in the manual time spent managing contact lists across our international network ### 43. Very good evaluability, clever automation, and a clear UI **Rating:** 4.5/5.0 stars **Reviewed by:** JJ J. | Verlagsleitung, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2026 **What do you like best about Brevo Marketing Platform?** I particularly like the excellent evaluability, the possibility for automation, and the clear, understandable UI. **What do you dislike about Brevo Marketing Platform?** There is nothing so far, we are super satisfied **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We can finally manage registrations and deregistrations as well as lists automatically. The segmentation is great, and we can create and send professional newsletters. ### 44. Effortless Email Marketing with a Fantastic Free Plan **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh B. | Content writer and Freelance Video Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Brevo Marketing Platform?** It offers great and easy email marketing services - from getting users on your blog and integrating with other platform, everything seems to be very easy. For a newbie, it's definitely a worth trying as they can implement everything their own- from building a list and sending your campaigns ...and it offers a free plan too which is again a great thing. I have been using it for over 3 years and it's working fine for me. **What do you dislike about Brevo Marketing Platform?** So, far I have witnessed any major cons. But, yeah..there is certain limitation on free plans - with only 2000 users can subscribe max...which made me move different email marketing platform such as Kit. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I used Brevo to collect email subscribers for my blog studelp.com and share my latest blog posts, articles, and any offers so that they can keep visiting my blog and get my services. It helped me build 2000 email subscribers and I integrated it with other tools also such as Hustle WordPress Plugin. ### 45. Awesome email automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sanddeeya R. | Developer Advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2022 **What do you like best about Brevo Marketing Platform?** Sendinblue is the best automation tool for sending emails to a list of contacts. SIB is a user-friendly tool and a time management tool; that is we can schedule the emails whatever time and date before itself, which makes the work goal easier, it's making the work very simple. We can add many subscribers to the list of contacts. A simple and easy-to-use tool for emails, we can add more contacts to send the emails out and also adding extra images, CTA button looks really neat. **What do you dislike about Brevo Marketing Platform?** This email sending tool is best, so I don't have any problems with it but it is taking bit time to deliver emails, Also sometimes the server gets crashed which is also affecting the emails that are going out. Otherwise, it's an awesome tool for sending emails to a larger audience. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** FIrst of all thanks for this software tool that can carry out all the email marketing campaigns in a smarter way, easier way and time managing! the emails goes out in a perfect timing and in a faster way it makes the work goal easier. Cost of SIB is also very suffiecient.SIB is well organised and "automation" is the first thing that i would likely recommend to all. A very great tool for companies. ### 46. Easy to Use, Affordable, and Backed by Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adish K. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Brevo Marketing Platform?** It’s very easy to use, and the support is excellent. The platform integrates really well with many other SaaS tools, and connecting it to other platforms is super easy thanks to the clear documentation. The plans are also very affordable. **What do you dislike about Brevo Marketing Platform?** Messages end up in spam far too often if you don’t have a dedicated IP. They also suspend the account too frequently, even though 100% of the people on our list gave consent to receive the newsletter. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We use Brevo for marketing newsletters, and we also rely on its API for sending transactional emails. ### 47. Shipping scheduling and opening reports: the free version covers my needs **Rating:** 4.5/5.0 stars **Reviewed by:** ADEABUR A. | Secretario General, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Brevo Marketing Platform?** It allows me to postpone the sending time, have open reports to quantify the impact, manage different mailing lists with different recipient profiles, and handle mail volumes, among other functions. The free version currently meets my needs. **What do you dislike about Brevo Marketing Platform?** I would propose to improve the editing tools, as they do not allow a direct cut and paste system. This entails additional work in adapting texts and formats to leave them as needed. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Agile management without security constraints in the handling of recurring email volumes, in addition to the possibility of unifying the channel and the aesthetics of the emails. ### 48. Powerful Email Marketing Made Simple and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Nina K. | Business owner - e-commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2025 **What do you like best about Brevo Marketing Platform?** What I like most about Brevo is how well it combines powerful email marketing features with an intuitive, clean interface. It allows me to manage newsletters, transactional emails, automation workflows, and audience segmentation in one place without feeling overwhelmed. The platform is flexible enough for advanced setups, yet approachable for everyday use, which makes it ideal for growing businesses. **What do you dislike about Brevo Marketing Platform?** Some advanced features and settings can take time to fully understand, especially for users who are new to email marketing or automation. A bit more in-app guidance for complex workflows and reporting would make the learning curve even smoother. That said, once you get familiar with the platform, it becomes very efficient and reliable. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves the problem of having fragmented tools for email marketing, transactional emails, automation, and customer communication. Instead of managing multiple platforms, everything is centralized in one system, which saves time and reduces complexity. For my business, this means reliable transactional emails, well-structured email marketing campaigns, and automated workflows that nurture customers before and after purchase. Brevo also helps solve deliverability concerns by maintaining strong sending reputation and inbox placement. The biggest benefit is efficiency: I can focus on creating meaningful content and building relationships with customers, rather than troubleshooting technical issues or switching between tools. As a result, customer communication is more consistent, engagement is higher, and email marketing performs better overall. ### 49. Easy Setup and Integration with Great Transactional Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Cloudmate W. | Founder and senior programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Brevo Marketing Platform?** Easy to set up and integrate in your site/application. We particularly utilize the transactional e-mails, our clients love them as well. **What do you dislike about Brevo Marketing Platform?** We haven't really so far come accross with something that can be classified as downside. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Contact with clients and the ability to attach files and send e-mails automatically. ### 50. User-Friendly Email Marketing with a Helpful Free Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Godwin A. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** It’s very user-friendly for email marketing, and they offer a free platform for users, which is really helpful for a business. **What do you dislike about Brevo Marketing Platform?** Nothing to complain about—almost everything is perfect for a beginner user. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Actually, it’s easy to create templates, add contacts, and run email marketing. It has a unique, user-friendly interface. ## Brevo Marketing Platform Discussions - [Can I automate my funnel and send it to some people who didn't complete the survey.](https://www.g2.com/discussions/51861-can-i-automate-my-funnel-and-send-it-to-some-people-who-didn-t-complete-the-survey) - 1 comment, 4 upvotes - [Can i sync Shopify cusomers with sendinblue](https://www.g2.com/discussions/can-i-sync-shopify-cusomers-with-sendinblue) - 1 comment, 3 upvotes - [?](https://www.g2.com/discussions/264a5766-ef60-405b-b25f-38e06aa2080f) - 1 comment, 2 upvotes - [Simplification of verification](https://www.g2.com/discussions/simplification-of-verification) - 1 comment, 2 upvotes - [Why import contacts directly from an existing mailing list](https://www.g2.com/discussions/16261-why-import-contacts-directly-from-an-existing-mailing-list) - 3 comments, 2 upvotes - [View Brevo Marketing Platform pricing details and edition comparison](https://www.g2.com/products/brevo-marketing-platform/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A03%3A59+-0500&secure%5Bsession_id%5D=577a609f-8a24-41cb-a82e-2d8d53697d87&secure%5Btoken%5D=c3f1265354ba55fd9b691a5e73627a1a8c585b513bb3f8b02b6aff536ad1d094&format=llm_user) ## Brevo Marketing Platform Integrations - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Claspo](https://www.g2.com/products/claspo/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Hustle](https://www.g2.com/products/hustle/reviews) - [IONOS 1&1 Domains and hosting](https://www.g2.com/products/ionos-1-1-domains-and-hosting/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Pabbly](https://www.g2.com/products/pabbly/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripo.email](https://www.g2.com/products/stripo-email/reviews) - [TidyCal](https://www.g2.com/products/tidycal/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Brevo Marketing Platform Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Alerts/Notifications - Drip Campaigns - Customer Segmentation **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Platform Basics** - Editing Platform - Spam Filter Testing - A/B Testing - Deliverability Testing - Design Testing **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Platform Interoperability** - Close Ecosystem API **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Analytics** - Open Rates - Link Activity - Attachment Activity **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Edit** - Pre-Made - Build - HTML **Platform Data** - Performance - Dashboard - Analytics **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Analytics** - Trends - Performance Tracking - Email Tracking **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management - Event Calendar - Availability Management - Event Management - Email Management - Appointment Management - Attendance Management - Booking Management - Timesheet Management - Task Management - Employee Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Additional Functionality** - AI Copilot - Engagement Tracking - Content Management - Visual Analytics - Real-Time Analytics - Behavior Tracking - Website Personalization - Recommendations - Real-Time Reporting - Content Analytics - Behavioral Targeting - Account Based Marketing - Website Analytics - Customer Segmentation - Customer Profiles - Template Management - Multi-Channel Marketing - Customizable Branding - Alerts/Notifications - API - Abandoned Cart Saver - Drag & Drop - Contextual Targeting - Experience Management - Campaign Management - Generative AI - WYSIWYG Editor - Reporting/Analytics - Activity Dashboard - Multi-Campaign - Campaign Segmentation - A/B Testing - Customizable Forms - Email Marketing **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Social Functionality** - Social Functionality **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Integrations** - E-Commerce Integration - Third-Party Integrations - Domain Integration - Social Media Integration - Multi-Channel Marketing **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Email Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation - Generative AI - Lead Generation - Ad Optimization **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Multichannel** - Web - Email - Mobile **SMS Platform** - Reporting - Marketing Automation - API Integration - QR Codes **Integration** - Sync Multiple Calendars - Import Events - Software Integrations - Third-Party Integrations - Website Integration **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Audience Intelligence & Segmentation - AI Marketing Agents ** - Predictive Modeling - Behavioral Triggering - Predictive Audience Segmentation - Marketing Automation - AI Writing Assistant **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Notifications** - Customized Calendar Notifications - Location-Based Alerts - Alerts/Notifications - Mobile Alerts **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration - Third-Party Integrations **Additional Functionality** - Grammar Check - Campaign Analytics - For Marketing and Advertising - AI Copilot - Content Ideas - Trend Analysis - SMS Marketing - Performance Metrics - Email Marketing - Chat/Messaging - Reporting/Analytics - Competitor Monitoring - Alerts/Notifications - Content Marketing - API - Predictive Analytics - Personalization - Template Management - Behavior Analytics - AI/Machine Learning - Text Editing - Collaboration Tools - Dashboard - Campaign Management - SEO Management - Natural Language Processing - Product Recommendations - Tone Selection - Chatbot - Keyword Research Tools - Marketing Management - Brand Guidelines - Omnichannel Outreach **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities - Activity Dashboard - Retargeting Ads **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Calendar** - Cross-system Integration - Calendar/Reminder System **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Additional Functionality** - Address Book - Class Scheduling - Customizable Templates - Email Reminders - Scheduling - Customizable Reports - Real-Time Reporting - Access Controls/Permissions - SMS Messaging - Automated Scheduling - Task Scheduling - Facility Scheduling - Reminders - Attendance Tracking - Customer Database - Collaboration Tools - Customizable Branding - AI Copilot - Room Booking - Real-Time Data - Electronic Payments - Customizable Forms - Calendar Sync - API - Customizable Fields - Drag & Drop - Color Codes/Icons - Event Scheduling - Real-Time Updates - Activity Tracking - Reporting & Statistics - Activity Dashboard **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting - Audience Targeting **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications - Budget Management - Display Ad Management - Campaign Management - Ad Inventory Management - Alerts/Notifications - Document Management - File Management - Workflow Management - Email Management - Display Ad Management - Calendar Management - Task Management - Campaign Management - Deadline Management - Client Management - Project Management ## Top Brevo Marketing Platform Alternatives - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,206 reviews) - [SendPulse](https://www.g2.com/products/sendpulse/reviews) - 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