Remote People Reviews & Product Details

Remote People works for hiring and paying in specific situations where better solutions aren't available, like hiring Canadian employees in some locations for a U.S. company. These specific functionalities are useful when there's no better alternative. Review collected by and hosted on G2.com.

Some features aren't helpful such as time tracking which is cumbersome and doesn't integrate well with our team. The payment methods are manual or costly with high fees when using a credit card. There is limited automation for leave approvals, and unnecessary features are exposed to employees, needing extra support for basic processing. The onboarding process had some hiccups, and over time more limitations were discovered. We don't feel confident relying on it or integrating it with other services. Review collected by and hosted on G2.com.

I really like Horizons for their incredible customer service and flexibility. The team is extremely personable, and for the first time, I've genuinely wanted to become personal friends with the sales team because they are not pushy, they're incredibly collaborative, and eager to solve any problems I might have. Particularly, Harry stands out for understanding our business inside and out, knowing our team by name, and being aware of our challenges, key dates, and milestones. It's amazing how he actively engages with us, and even though we are probably quite a small client for them, they have built a really good relationship with us. Their flexibility is impressive because unlike other EOR providers, which are quite rigid, the Horizons team is extremely flexible within the law. They go above and beyond to ensure that everyone is satisfied. Overall, it's been a really great experience with them. Review collected by and hosted on G2.com.

Maybe a minor point, but access to support via the platform rather than just by email might be something that is quick and easy to implement but overall quite happy and nothing of note to complain about. Review collected by and hosted on G2.com.

Remote People makes global expansion effortless. What I like best is how it handles the complexities of international compliance and payroll in one intuitive platform. It allows us to hire the best talent regardless of where they are, while fostering a productive, results-oriented remote culture. Review collected by and hosted on G2.com.

The dashboard for advanced compliance reporting has a bit of a learning curve at first. Additionally, I’ve experienced slightly slower response times from support during high-traffic periods, though the quality of help remains high. Review collected by and hosted on G2.com.

Onboarding was easy and thorough. My HR needs are handled promptly, and I can also take care of certain tasks myself through the portal’s self-guided menus. With the recent changes to employment contracts, documents are sent digitally for signatures and approvals in a seamless way. The website has also received a new update, and it feels genuinely refreshing and straightforward to navigate. Review collected by and hosted on G2.com.

There isn’t a dedicated mobile app, but the new website is much easier to access on a mobile phone via a web browser like Google Chrome or Safari. Review collected by and hosted on G2.com.

Horizons is how smooth and dependable their Employer of Record process is across multiple countries. The onboarding was clear, compliant, and much faster than setting up local entities ourselves.

A big part of this positive experience was the support we received from Bala. He was extremely responsive, patient, and proactive in walking us through every step, from compliance questions to payroll timelines. Whenever we had doubts, Bala made sure we had clear answers and realistic expectations, which made the entire process stress-free. Review collected by and hosted on G2.com.

There is very little to dislike overall. As with most global EOR providers, FX rates can sometimes differ slightly from publicly visible mid-market rates, but Horizons has been transparent about how these rates are applied and what they cover in terms of banking, compliance, and operational risk. The clarity provided by Bala helped set the right expectations early, so there were no surprises. Review collected by and hosted on G2.com.

Easy-to-use platform and excellent customer service. Whenever I have a question or need a resource for myself or even for an employee, they are quick to respond. I like that I can submit my questions through their portal or reach out to them directly by email. The majority of the time, I receive an answer within the same day. If it is a more complex question, they reach out to me, letting me know they are looking into it and will get back to me as soon as possible. They are always quick to respond and so friendly. I use their portal at least once a month, if not more often. They also have great resources to find many of the answers you need without having to reach out to a representative. Review collected by and hosted on G2.com.

I have not found anything so far that I don't like. Review collected by and hosted on G2.com.

Horizons is really easy to use and very intuitive, which makes onboarding smooth even for new users. The interface is clean and well-organized, so it’s simple to navigate between features. Payroll is always reliable and processed on time, and their support team is quick to respond whenever help is needed.

Each section of the platform, like leave management and expense tracking, is clearly labeled and easy to understand. You don’t have to go through multiple menus just to find something. The layout makes everything straightforward and accessible, which makes the overall experience efficient and user-friendly. Review collected by and hosted on G2.com.

Overall, each page in Horizons is helpful and easy to use. However, it would be even better if the time tracking feature had an extra tab for project details like project name, client info, milestones, and notes. That way, tracked time can be connected with more context. Review collected by and hosted on G2.com.

RemotePeople is easy to use and well organized. The platform makes it simple to connect with qualified remote professionals and manage communication efficiently. The customer support team is responsive and provides clear guidance when issues arise. Integration with other tools is smooth, which helps save time during recruitment. Review collected by and hosted on G2.com.

Sometimes the search and filtering functions could be faster, especially when browsing a large number of candidates. The reporting dashboard also lacks some customization options that would make tracking performance easier. Review collected by and hosted on G2.com.

Horizons is easy to use and highly intuitive, making the onboarding process smooth—even for new users. The interface is clean, well-structured, and allows quick navigation across features. The payroll system is both reliable and timely, and the support team is consistently responsive whenever assistance is needed.

Each tab within the platform—such as leave management and expense tracking—is clearly labeled and easy to understand at a glance. Users don’t need to dig through multiple pages or menus to find what they need; the layout provides immediate clarity and context, making the overall experience efficient and user-friendly. Review collected by and hosted on G2.com.

Each page within the Horizons tab offers valuable insights and functionality. To further enhance usability, it would be beneficial if the time tracking feature could be refined to include an additional tab dedicated to capturing related project details—such as project name, client information, milestones, and notes—allowing for more comprehensive context alongside tracked time. Review collected by and hosted on G2.com.

I love using Horizons for tracking personal data included in my contract, as well as my annual leaves and details regarding my international contract. It provides an easy and fast solution without the need to worry about legal documentation, which is particularly valuable. The platform is fast and intuitive, even for new users like me. I appreciate that any necessary confirmation is sent promptly. The customer care center’s fast response is impressive, and I find the app easy to navigate. The initial setup of Horizons was very easy and intuitive, making the onboarding process smooth. I also value the convenience of having all features being accessible without integrating other tools or software. Review collected by and hosted on G2.com.

I dislike that too many people are involved in dealing with a single request. It would be more efficient to have a dedicated person for an open ticket who can resolve issues internally and then provide me with a clear solution or suggestion. Review collected by and hosted on G2.com.