# Remote People Reviews
**Vendor:** Remote People  
**Category:** [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 400
## About Remote People
The full-lifecycle global employment platform built to recruit, employ, and incorporate. Headquartered in New York, we operate across 150+ countries with owned infrastructure and dedicated human support. EOR — Employ full-time talent compliantly through infrastructure we control. Localized contracts, benefits, equity support, and accurate payroll across 150+ currencies—handled directly. Contractor of Record — Engage contractors worldwide with compliant agreements, proper classification, and on-time payments. Contractor Management — Centralize your existing contractor workforce with compliant onboarding, invoicing, and payments in one platform. Recruit — Source and vet candidates globally through our in-house talent team, ensuring technical and cultural fit before you interview. US PEO — Manage domestic teams with enterprise-grade benefits and HR infrastructure, without the administrative complexity. Global Mobility — Handle visas, work permits, and relocation in-house for seamless international moves. Incorporate — Transition to your own entities when headcount justifies it. We provide the legal and financial roadmap—bank accounts, registrations, and team transfers. Trusted by 3,000+ companies. Every client works with a dedicated account manager. EOR from $199/month. Ranked #1 on G2 for Ease of Use, Best Support, and Best Meets Requirements. One partner. One invoice. 150+ countries.



## Remote People Pros & Cons
**What users like:**

- Users value the **ease of use** of Remote People, appreciating its intuitive dashboard and structured onboarding process. (336 reviews)
- Users find Horizons to be **extremely helpful** , especially in administrative support and team responsiveness during transitions. (278 reviews)
- Users appreciate the **responsive customer support** from Remote People, ensuring smooth onboarding and timely assistance. (268 reviews)
- Users value the **ease of onboarding** with Remote People, appreciating its intuitive dashboard for efficient international hiring. (240 reviews)
- Users praise the **easy setup** of Remote People, benefiting from intuitive onboarding and a user-friendly interface. (196 reviews)
- Users appreciate the **ease of use** in Remote People&#39;s payroll management, simplifying international hiring and compliance processes. (169 reviews)
- Users appreciate the **efficiency** of RemotePeople, highlighting a seamless recruitment process and easy management of a global team. (167 reviews)
- Response Time (159 reviews)
- Reliability (151 reviews)
- Intuitive (147 reviews)

**What users dislike:**

- Users experience occasional **delays** with paperwork and invoicing, though resolutions are typically prompt once initiated. (94 reviews)
- Users find the **poor reporting** with limited export options and weak integrations frustrating for data management. (44 reviews)
- Users find the **customer support lacking** , often requiring extra explanations for assistance with setup and service inquiries. (41 reviews)
- Users desire **more flexibility in customizing invoice terms** for contractors to enhance their experience with Remote People. (40 reviews)
- Users find the **insufficient detail** regarding travel reimbursements and communication models concerning and unclear. (36 reviews)
- Users face challenges with **reporting issues** due to limited integration and customization options on Remote People. (34 reviews)
- Missing Features (32 reviews)
- Time Delays (31 reviews)
- Slow Performance (30 reviews)
- Users find the **poor interface design** of RemotePeople lacks modernity and visual appeal compared to other HR tools. (29 reviews)

## Remote People Reviews
  ### 1. Remote People has got a new fan!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle  L. | Adjunct Lecturer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Remote People?**

What impressed us most was how effortless Remote People made hiring across different countries. The entire EOR process was very fast, felt well-organized, compliant, and much quicker than trying to establish entities on our own, which removed a lot of friction for our team.

A big reason this worked so well was Bala, our account manager. He was always available, detail-oriented, and ahead of things, whether it was clarifying compliance questions or setting expectations around timelines. His involvement made the whole experience feel controlled and easy to navigate.

**What do you dislike about Remote People?**

There isn't much to flag as a concern, but more of a thing to note, that you can choose (and change, which is quite nifty) the currency to be charged in, which will come at a fixed exchange rate. 
Thanks to Bala walking us through this early on, everything was clearly understood, so there were no unexpected surprises later.
An area of improvement is the things I can do from the mobile app, but my workaround is to switch to the desktop version on my phone

**What problems is Remote People solving and how is that benefiting you?**

They've taken away the operational and legal complexity of hiring internationally. Instead of spending time figuring out compliance, taking on the risk hiring as a contractor and entity setup, we were able to onboard talent quickly and confidently.
This has made a noticeable impact on how fast we can enter new markets and build our team. The whole process is also a very smooth and professional experience for the hire, without having a whole HR team and process set up

  ### 2. Streamlining Global Hiring and Workforce Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayima  M. | CEO &amp; Founder, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2026

**What do you like best about Remote People?**

Remote People has helped us simplify the process of hiring and managing talent across multiple countries. The platform makes onboarding, payroll administration, and compliance much easier to handle, while the support team is responsive and knowledgeable when questions arise.

**What do you dislike about Remote People?**

While the platform covers most of our needs, there are occasional areas where additional reporting options and workflow customization would improve the overall experience. Some processes could also benefit from further automation.

**What problems is Remote People solving and how is that benefiting you?**

Remote People helps us address the challenges of international hiring, contractor management, payroll, and employment compliance. This allows our team to focus more on delivering technology and consulting solutions to clients rather than spending time managing administrative and legal complexities associated with global workforce operations.

  ### 3. Limited Usefulness, Significant Constraints

**Rating:** 1.5/5.0 stars

**Reviewed by:** Greg B. | CEO &amp; Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Remote People?**

Remote People works for hiring and paying in specific situations where better solutions aren't available, like hiring Canadian employees in some locations for a U.S. company. These specific functionalities are useful when there's no better alternative.

**What do you dislike about Remote People?**

Some features aren't helpful such as time tracking which is cumbersome and doesn't integrate well with our team. The payment methods are manual or costly with high fees when using a credit card. There is limited automation for leave approvals, and unnecessary features are exposed to employees, needing extra support for basic processing. The onboarding process had some hiccups, and over time more limitations were discovered. We don't feel confident relying on it or integrating it with other services.

**What problems is Remote People solving and how is that benefiting you?**

Remote People allows for hiring and paying in specific situations, like hiring Canadian employees for a US company, where better solutions aren't available.

**Official Response from Pierre Pradier:**

> Thank you for your candid feedback, Greg. We appreciate you taking the time to share your experience.

We understand the frustrations you've raised around time tracking, payment methods, and onboarding, and we want you to know that our team has reached out to you directly to address these concerns.

We're continuously investing in improving our platform, including enhanced integrations, streamlined automation for leave approvals, and a smoother onboarding experience.

Your input helps us prioritize the right improvements, and we're committed to delivering a better experience for you and your team.

  ### 4. The All-in-One Solution for Seamless Global Hiring and Compliance

**Rating:** 3.0/5.0 stars

**Reviewed by:** Nataporn C. | IT Support, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about Remote People?**

Remote People makes global expansion effortless. What I like best is how it handles the complexities of international compliance and payroll in one intuitive platform. It allows us to hire the best talent regardless of where they are, while fostering a productive, results-oriented remote culture.

**What do you dislike about Remote People?**

The dashboard for advanced compliance reporting has a bit of a learning curve at first. Additionally, I’ve experienced slightly slower response times from support during high-traffic periods, though the quality of help remains high.

**What problems is Remote People solving and how is that benefiting you?**

Remote People solves the headache of global compliance and fragmented international payroll. By automating local labor law adherence and centralizing payments, it has completely removed the administrative burden of managing a distributed team. The primary benefit for us is the ability to scale quickly; we can now onboard top talent from any country in minutes while staying 100% compliant, allowing our team to focus on growth rather than paperwork.

**Official Response from Pierre Pradier:**

> Thank you for your thoughtful review, Nataporn.

We're glad to hear that Remote People has been valuable for your global hiring and compliance needs.

We appreciate your feedback regarding the compliance reporting dashboard and response times during peak periods. Our team has noted these areas and is actively working on making the reporting tools more intuitive and scaling our support capacity.

We're committed to ensuring you always have a seamless experience, and we look forward to continuing to support your team's growth.

  ### 5. Complete solution for my Human Resource and benefits needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Umatharan V. | Regional Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Remote People?**

Onboarding was easy and thorough. My HR needs are handled promptly, and I can also take care of certain tasks myself through the portal’s self-guided menus. With the recent changes to employment contracts, documents are sent digitally for signatures and approvals in a seamless way. The website has also received a new update, and it feels genuinely refreshing and straightforward to navigate.

**What do you dislike about Remote People?**

There isn’t a dedicated mobile app, but the new website is much easier to access on a mobile phone via a web browser like Google Chrome or Safari.

**What problems is Remote People solving and how is that benefiting you?**

This is useful for employees outside the main office who need a complete human resources process in the countries where they work or are contracted.

**Official Response from Pierre Pradier:**

> Thank you for your wonderful review, Umatharan! We're delighted to hear that Remote People has become a complete solution for your HR and benefits needs.

It's great to know that you've found the onboarding process easy and thorough, and that self-guided portal menus have empowered you to manage tasks independently. We've also been excited about the improvements to our digital contract workflows — seamless signatures and approvals are something we've invested in heavily, so it's rewarding to hear that's making a real difference for you.

We're also glad you noticed and appreciated the website update! Making the platform refreshing and straightforward to navigate was a key goal of that redesign.

Regarding a dedicated mobile app — thank you for that feedback. We're pleased that the mobile browser experience has improved in the meantime, and we'll continue to evaluate how we can make accessing Remote People on the go even more convenient.

Thank you for being a loyal member of the Remote People community, and we look forward to continuing to support your HR journey!

  ### 6. Smooth, Reliable EOR Across Countries with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Remote People?**

Horizons is how smooth and dependable their Employer of Record process is across multiple countries. The onboarding was clear, compliant, and much faster than setting up local entities ourselves.

A big part of this positive experience was the support we received from Bala. He was extremely responsive, patient, and proactive in walking us through every step, from compliance questions to payroll timelines. Whenever we had doubts, Bala made sure we had clear answers and realistic expectations, which made the entire process stress-free.

**What do you dislike about Remote People?**

There is very little to dislike overall. As with most global EOR providers, FX rates can sometimes differ slightly from publicly visible mid-market rates, but Horizons has been transparent about how these rates are applied and what they cover in terms of banking, compliance, and operational risk. The clarity provided by Bala helped set the right expectations early, so there were no surprises.

**What problems is Remote People solving and how is that benefiting you?**

Horizons has enabled us to hire and manage international employees quickly without worrying about local labor laws, payroll compliance, or statutory benefits. This allowed our team to stay focused on growth rather than administration.

**Official Response from Pierre Pradier:**

> Thank you so much for this detailed and thoughtful review! It's wonderful to hear that our Employer of Record services have provided a smooth, compliant, and efficient experience across multiple countries.

We're especially glad you highlighted Bala's support — we'll make sure he sees your kind words. His dedication to being responsive, patient, and proactive is exactly the level of care we aim to deliver to every client. Ensuring clarity around compliance, payroll timelines, and expectations is something we take very seriously, and it's great to know that came through in your experience.

We appreciate your candid feedback on FX rates as well. Transparency in how rates are applied and what they cover is important to us, and we're glad Bala was able to set the right expectations from the start.

It's fantastic to hear that Remote People has helped your team focus on growth rather than administrative complexity — that's exactly what we strive to enable. Thank you for your trust, and we look forward to continuing to support your international hiring needs!

  ### 7. Excellent Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra M. | Sr. Benefits Analyst, Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Remote People?**

Easy-to-use platform and excellent customer service. Whenever I have a question or need a resource for myself or even for an employee, they are quick to respond. I like that I can submit my questions through their portal or reach out to them directly by email. The majority of the time, I receive an answer within the same day. If it is a more complex question, they reach out to me, letting me know they are looking into it and will get back to me as soon as possible. They are always quick to respond and so friendly. I use their portal at least once a month, if not more often. They also have great resources to find many of the answers you need without having to reach out to a representative.

**What do you dislike about Remote People?**

I have not found anything so far that I don't like.

**What problems is Remote People solving and how is that benefiting you?**

Assisting with HRIS, Payroll, and Benefits for international employees.

**Official Response from Pierre Pradier:**

> Thank you so much for your kind words, Sandra! It means a lot to hear that our customer service has made such a positive impression, especially coming from someone in a Sr. Benefits Analyst role who relies on timely and accurate support.

We're delighted that our portal has become a go-to resource for you and that you've found the self-service tools helpful for finding answers independently. Our team takes great pride in being responsive and transparent — whether it's a quick answer on the same day or keeping you informed when a question requires deeper investigation.

It's also wonderful to hear that you haven't found anything to dislike so far! We'll continue working hard to keep it that way and to consistently exceed your expectations.

Thank you for being a valued member of the Remote People community, and please never hesitate to reach out whenever you need us!

  ### 8. A Reliable and User-Friendly Platform That Simplifies Global HR Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mae Antonette M. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Remote People?**

Horizons is really easy to use and very intuitive, which makes onboarding smooth even for new users. The interface is clean and well-organized, so it’s simple to navigate between features. Payroll is always reliable and processed on time, and their support team is quick to respond whenever help is needed.

Each section of the platform, like leave management and expense tracking, is clearly labeled and easy to understand. You don’t have to go through multiple menus just to find something. The layout makes everything straightforward and accessible, which makes the overall experience efficient and user-friendly.

**What do you dislike about Remote People?**

Overall, each page in Horizons is helpful and easy to use. However, it would be even better if the time tracking feature had an extra tab for project details like project name, client info, milestones, and notes. That way, tracked time can be connected with more context.

**What problems is Remote People solving and how is that benefiting you?**

Horizons helps me manage my employment records efficiently, especially payslips and details needed for IT filing. Since my company is based overseas, having a centralized platform like this makes it so much easier to access accurate information without delays or confusion. It keeps HR-related processes organized and ensures everything I need is in one place.

**Official Response from Pierre Pradier:**

> Thank you for such a thorough and thoughtful review, Mae Antonette! We're truly glad to hear that our platform has simplified your global HR management experience.

It's great to know that the interface feels clean, well-organized, and intuitive — especially for features like leave management and expense tracking that you use regularly. We put a lot of effort into making navigation straightforward so that users can find what they need quickly, and your feedback confirms we're on the right track.

We also really appreciate your suggestion about enhancing the time tracking feature with additional project context like project names, client info, and milestones. That's excellent product feedback, and we've shared it with our development team. Adding more context to tracked time is a great idea that would benefit many of our users.

Thank you for trusting Remote People with your HR needs, and we're committed to continuing to deliver reliable payroll and responsive support. We look forward to making the platform even better for you!

  ### 9. Efficient and reliable platform for remote hiring

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Remote People?**

RemotePeople is easy to use and well organized. The platform makes it simple to connect with qualified remote professionals and manage communication efficiently. The customer support team is responsive and provides clear guidance when issues arise. Integration with other tools is smooth, which helps save time during recruitment.

**What do you dislike about Remote People?**

Sometimes the search and filtering functions could be faster, especially when browsing a large number of candidates. The reporting dashboard also lacks some customization options that would make tracking performance easier.

**What problems is Remote People solving and how is that benefiting you?**

RemotePeople helps us manage international employment and compliance efficiently through its EOR services. It eliminates the need to set up local entities, saving both time and administrative costs. The platform ensures payroll accuracy and legal compliance across countries, allowing us to onboard remote employees quickly and focus more on core business operations.

**Official Response from Pierre Pradier:**

> Thank you for your positive review!

We're glad to hear that Remote People has been easy to use and that our customer support team has been responsive when you need help.

We appreciate your feedback on the search and filtering speed as well as reporting customization. These are areas we're actively improving to give you a better experience.

Thank you for choosing Remote People for your remote hiring needs.

  ### 10. Reliable platform with smooth onboarding and payroll support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pavithra K. | PCB DESIGN ENGINEER3, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Remote People?**

Horizons is easy to use and highly intuitive, making the onboarding process smooth—even for new users. The interface is clean, well-structured, and allows quick navigation across features. The payroll system is both reliable and timely, and the support team is consistently responsive whenever assistance is needed.
Each tab within the platform—such as leave management and expense tracking—is clearly labeled and easy to understand at a glance. Users don’t need to dig through multiple pages or menus to find what they need; the layout provides immediate clarity and context, making the overall experience efficient and user-friendly.

**What do you dislike about Remote People?**

Each page within the Horizons tab offers valuable insights and functionality. To further enhance usability, it would be beneficial if the time tracking feature could be refined to include an additional tab dedicated to capturing related project details—such as project name, client information, milestones, and notes—allowing for more comprehensive context alongside tracked time.

**What problems is Remote People solving and how is that benefiting you?**

Horizons helps me efficiently manage my employment records, especially payslip details and information required for IT filing. Since my company is headquartered overseas, having a centralized platform like Horizons makes it much easier to access and maintain accurate documentation without delays or confusion. It streamlines HR processes and ensures everything is well-organized and accessible when needed.

**Official Response from Pierre Pradier:**

> Thank you for your detailed review, Pavithra! We're glad to hear that the platform has delivered a smooth onboarding experience and that you've found the interface clean and well-structured for your day-to-day needs.

It's great to know that our payroll system and support team have been reliable and responsive for you. Ensuring timely payroll processing and accessible assistance are top priorities for us, and your feedback reinforces that we're meeting those standards.

We appreciate your thoughtful suggestion about enhancing the time tracking feature with project-specific details like project names, client information, and milestones. This kind of constructive feedback is invaluable, and we've passed it along to our product team for consideration. Adding richer context to time tracking is something we recognize would add real value.

Thank you for choosing Remote People, and we're committed to continuing to improve the platform based on feedback like yours!


## Remote People Discussions
  - [Can Remote People Provide Payment Cards for Employee Expenses?](https://www.g2.com/discussions/can-remote-people-provide-payment-cards-for-employee-expenses) - 1 comment, 2 upvotes

- [View Remote People pricing details and edition comparison](https://www.g2.com/products/remote-people/reviews/remote-people-review-12928378?section=pricing&secure%5Bexpires_at%5D=2026-06-07+15%3A29%3A18+-0500&secure%5Bsession_id%5D=1e478d7f-0359-4008-ba40-8028caeebc15&secure%5Btoken%5D=fcf476900edb5895aee6e53f09ff9de2a40eba361f0a2eb0ea86215c0b4089e1&format=llm_user)
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## Remote People Features
**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Compliance**
- Compliance Support
- Safety Program
- Certified Assistance

**Processing**
- Multi Country
- Data Consolidation
- Data Quality
- Rules

**Platform Basics**
- Interoperability
- Performance
- Portal

**Compatability**
- HCM and HRMS
- Entrepreneur
- Immigration and Relocation

**Core - Contractor of Record**
- Onboarding
- Mediation
- CoR
- Risk
- Offboarding
- Payment
- Compliance

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Platform**
- Tools
- Management
- Access

**Compliance**
- Governance
- Country-Specific
- Internal Policies

**Platform Performance**
- Reporting
- Application Monitoring

**Intermediate GEP features**
- International Hiring Support
- Pre-built Integrations

**Payment - Contractor of Record**
- Invoice
- Consolidate

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Support**
- Scale
- Specialist Guidance
- Consulting
- Invoicing
- Implementation
- Support
- Assistance

**Integration**
- HR/HCM
- Finance
- Other

**Platform Functionality**
- Document management
- Requalification
- Compliance

**IP Rights - Contractor of Record**
- NDA
- IP

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Reporting**
- Benchmarking
- Cost Tracking
- Dashboards

**Platform Additional Functionality**
- Onboarding
- Pre-qualifiation
- Onsite Monitoring

**Other GEP Features**
- Compliance Managenent
- Analytics 
- Hiring Support

**Benefits**
- Branded Shopping
- Other Benefits

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Generative AI**
- AI Text Summarization

**Core Functionality - Employer of Record (EOR)**
- Compliance

**Expanded Functionality - Employer of Record (EOR)**
- M&A
- Enterprise Consulting
- Contractor Management

**AI Capabilities - Employer of Record (EOR)**
- AI Automation
- AI Agent

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