# What are the top customer journey mapping solutions for CX professionals?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Looking for tools that help CX teams design, visualize, and collaborate on customer journeys across multiple personas and touchpoints. Ideally, the platforms should combine ease of use, strong collaboration, and the ability to generate actionable insights. Here are a few platforms I’ve been researching on G2:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/miro/reviews"><strong>Miro</strong> </a>– Collaborative innovation workspace for CX teams to map journeys visually across personas and touchpoints.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/glassbox/reviews"><strong>Glassbox</strong> </a>– Offers AI-driven customer intelligence and real-time journey analytics for data-backed insights.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/sketchwow/reviews"><strong>SketchWow</strong> </a>– Provides a fun, hand-drawn style for journey mapping, ideal for creative and small-business CX teams.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews"><strong>Lucid Visual Collaboration Suite</strong></a> – Supporting diagramming, structured mapping, and collaboration for CX journey design.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Would really appreciate your advice and experiences.</p>

##### Post Metadata
- Posted at: 11 months ago
- Author title: Content Marketing Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Did any of them actually help you connect journey mapping with CX metrics or analytics? &lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 11 months ago
- Author title: Content Marketing Specialist





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