Folks HR Reviews & Product Details

I really appreciate the interface, which is simple and easy to use. Navigation is intuitive, especially for accessing personal information and our vacation, illness, and overtime banks. The integration of documentary resources with Folks is a real advantage in daily life. In addition to offering excellent value for money compared to our old system, the support team responds quickly to our requests. The platform is also reliable and efficient, with very few interruptions or technical problems. Review collected by and hosted on G2.com.

I find that the expense requests do not offer many options. It would be interesting to add more features to the expense requests. For example, it might be useful to offer a second rate option for mileage reimbursement, as well as the possibility of using both options provided for meal expenses simultaneously, to better meet the different situations encountered. Review collected by and hosted on G2.com.

Folks is an incredible software! Since our company started using it, we have saved time and money. It's a simple and comprehensive tool, and employees appreciate both its visual appeal and its efficiency. Integration was easy for the teams. We were guided throughout the implementation: the trainers do an excellent job, and customer service is always available to answer our questions. We use it daily for our HR follow-ups and absence management. Since its implementation, we have conducted our annual performance evaluations twice, and it's impressive to see all the time saved, allowing us to spend more time with each employee. We particularly appreciate the attentiveness and availability of the Folks team, who are always attentive to the needs and feedback of their clients. The team continually works to improve its modules, make corrections, and optimize its software to offer an ever more efficient and tailored experience to our needs. I recommend Folks to all companies! Review collected by and hosted on G2.com.

We have no negative comments to make about this software, Folks is constantly evolving and innovating based on its clients. Review collected by and hosted on G2.com.

The system is easy to use. You can intuitively find what you're looking for quickly. Improvements are made every month. Ideas for module improvements are often considered. The support team is very fast and provides comprehensive problem-solving. They are even patient with the infamous code 18. Review collected by and hosted on G2.com.

It's a system designed to meet everyone's needs. However, module customization is limited. Review collected by and hosted on G2.com.

The people at FolksHR have built a trustworthy and very reliable platform for our HR team and our employees to use. It's their go-to to complete time off requests and look at their employee file all in one place. Review collected by and hosted on G2.com.

The HRIS does not notify HR when an employee vacation/absence request has been granted by a supervisor/manager. Otherwise, nothing at this time. Review collected by and hosted on G2.com.

The ease of use, the ability to customize several fields to adapt it to our reality, makes it very flexible. There are continuous improvements being implemented and a receptiveness to feedback when adjustments are necessary. Review collected by and hosted on G2.com.

Some changes have sometimes lacked logic or required customer service intervention to rectify everything. There is still room for improvement in the possible sorting options; every time, we have to proceed with an export to generate a file. It would be nice to be able to create the necessary filters directly on the screen. Review collected by and hosted on G2.com.

The job creation link between the ATS and the HRIS saves me a lot of time, and it works very well.

Using document sending with electronic signature has greatly simplified my work and saved me time.

Using an integrated system is a plus for the HR department instead of having to use multiple systems. Review collected by and hosted on G2.com.

I wish the reminders on the homepage could be not only for work accident files but also for sick leave or other long-term absences. Review collected by and hosted on G2.com.

In French in Quebec, evolving, simple and effective. Some features are still missing that would be relevant, but overall very interesting. Easy implementation, in French, updates make it more intuitive. Integrations work well, but even better with the recent update. The performance module was inadequate for our use; we wanted something by case, not by team, to have more flexibility on when, what, how. Pricing is becoming less aggressive. AI intelligence could be more involved. Review collected by and hosted on G2.com.

Synchronization with Maestro, keeping data up to date is really not easy, the training certificates module is really not useful for us. Review collected by and hosted on G2.com.

It's simple to use, and visually it's just as simple. The menus are easy to spot, making the use quick and pleasant. Review collected by and hosted on G2.com.

Currently, I can't process payroll in Folks HR, as I handle payroll for more than one company. I would also like a number to call when I need help, or even live chat support. Review collected by and hosted on G2.com.

I really appreciate that Folks HR is easy to use. I really like the employee module because it makes information easy to see and allows sorting employees by criteria such as position, work site, and salary. The support center is also very efficient and readily available when needed. Centralizing information in one place and having more transparency for managers is generally much more efficient. Review collected by and hosted on G2.com.

I find that the electronic signature module should be reworked. You always have to redo the templates if you want to change the title of a document instead of being able to rename the document each time, which is not practical. To date, the module is still not very user-friendly. I suggest an option where we could see what a user sees, troubleshooting would be much easier. Review collected by and hosted on G2.com.

We have been using Folks as an ATS for a year, and it is really easy to use. The integration is very well done and the customer service is excellent. And what about the many improvements they have made over the year! I recommend it for your recruitment processes. Review collected by and hosted on G2.com.

What I like less is having to import applications one by one, and the fact that we cannot import them all at once. Review collected by and hosted on G2.com.