# Hailey HR Reviews **Vendor:** Hailey HR **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.7/5.0 **Total Reviews:** 51 ## About Hailey HR Hailey is an all-in-one HR platform designed to simplify your workday and manage every step of the employee lifecycle. We built Hailey because we experienced the same struggles HR teams have faced for years—outdated tools, slow processes, and scattered data. Since 2020, we've been challenging old ways and technology to deliver flexible, scalable solutions that truly make a difference. All data and processes are seamlessly connected in an intuitive, engaging, and compliant way. With automation triggered by your company events, user-friendly design, and a mobile app for instant access, Hailey helps your organisation work smarter. We've created a platform that's not just easy to use. It's built to be used. ## Hailey HR Pros & Cons **What users like:** - Users appreciate the **comprehensive features** of Hailey HR, enabling efficient and customizable management of HR processes. (1 reviews) - Users value the **customization features** of Hailey HR, enabling tailored workflows for specific organizational needs efficiently. (1 reviews) - Users find Hailey HR's **ease of use** beneficial, citing simplicity and an intuitive interface that reduces queries. (1 reviews) - Users find Hailey HR to be **simple and intuitive** , reducing the need for questions and simplifying administration. (1 reviews) - Users value the **simplicity** of Hailey HR, making it intuitive and reducing the need for frequent inquiries. (1 reviews) **What users dislike:** - Users struggle with the **editing difficulties** in Hailey HR, finding the process overly complicated and unintuitive. (1 reviews) - Users find the **learning difficulty** of Hailey HR frustrating, with complex features and unintuitive navigation complicating usage. (1 reviews) - Users experience **missing features** in Hailey HR, particularly regarding intuitive workflows and absence management complexities. (1 reviews) - Users find Hailey HR to be **not intuitive** , with complex features that often lead to confusion and frustration. (1 reviews) - Users find the **interface overly complex** , with many features that complicate navigation and usability in Hailey HR. (1 reviews) - Time-Consuming (1 reviews) ## Hailey HR Reviews ### 1. Customizable HR Platform That Brings Clarity and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Emma S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Hailey HR?** Hailey has brought clarity to our HR processes and allows us to manage all employee matters in one place. The best part is that you can customize workflows to fit your specific needs. You can make a wide range of modifications yourself, without having to wait months or even a year for new features to be developed. **What do you dislike about Hailey HR?** The time function could use further development, but that doesn't mean I dislike it. There are still a few minor details that need attention. However, when I suggest improvements, they are welcomed and implemented promptly, which I appreciate. **What problems is Hailey HR solving and how is that benefiting you?** Hailey has helped us improve the management and documentation of our human resources processes. By using Hailey, we have been able to streamline our workflows and dedicate more of our resources to strategic tasks. ### 2. Simple, Intuitive System That Makes Administration Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Hailey HR?** The system is simple and mostly intuitive to use. Employees have asked very few questions, which makes the administrator’s job easier. **What do you dislike about Hailey HR?** For a relatively small company (around 50 employees), the system actually offers too many features, which can sometimes be confusing. The most essential functionalities are indeed intuitive to use, but there are sections that feel so complex that even trying them out feels exhausting. One example of this is workflows — in theory, they could make everyday work easier, but despite onboarding sessions, getting started with them is quite laborious. The way employees are divided into teams is unintuitive, and I don’t understand the logic behind the setup where, by default, all company employees are not considered one main team unless a separate “whole company” team is manually created. The time/calendar section should be continuous (rolling), rather than split into separate tabs for each month. For example, when you want to review absences on a weekly level, it becomes cumbersome if you have to switch between two different months. Editing absences after they’ve been approved is also unnecessarily difficult. For instance, vacation plans can still change after approval, and at least administrators should be able to modify absences easily. The vacation policies and compliance with the Finnish Annual Holidays Act still haven’t been implemented in a simple or seamless way When viewing absences via the calendar, it would also be nice to see, for example, the total number of vacation days included in a period by opening the first day of the absence. In general, editing information in Hailey feels overly complicated. One more thing worth mentioning is the support section and the lack of instructions in Finnish. **What problems is Hailey HR solving and how is that benefiting you?** The process of onboarding new employees is expected to become smoother. ### 3. The most modern, innovative och flexible HR system on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Kristian R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Hailey HR?** Hailey is an HR system that covers all basic areas when it comes to HR master data an employee life cycle management. The UI is excellent and innovative, packed with functionality but still with an easy to use layout. It is very obvious that the people that have created Hailey really understand HR, that HR is not all about single functions but about process. Exemples on this is a complete process for salary revisions, but also the whole module of work flows. It is around the work flows that Hailey really excels, with the vast fleixibility for a user to create work flows e.g. for onboarding and offboarding with tasks sent out to various people in the organization. Another thing that Hailey excels at is the event driven architecture that allows a user to look at all KPIs and data at snapshots for a certain date back in time. On top of this, Hailey is very easy to implement, and integrate with other system, and the service from the Hailey staff, including support, is exellent. **What do you dislike about Hailey HR?** Hailey is a fairly new system in the market, but this also means that new functionality is built every month. **What problems is Hailey HR solving and how is that benefiting you?** Hailey covers the whole life cycle of all employees, including onboarding/offboarding, development (OKR), KPIs and analytics, and not the least work flows that an HR user can setup to cover all processes adhered to an employee. Hailey has a lot of focus on processes and not single function, that saves a lot of time not only for the HR department but for all managers. A complete module for a process driven salary revision is an example of that. In a company with 450 employees, we have saved at least 1 FTE in the HR/Finance department by implementing Hailey. ### 4. A simple and user-friendly system with an easy interface **Rating:** 4.5/5.0 stars **Reviewed by:** Cecilia L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Hailey HR?** The system is user-friendly, offering many functions in one system at a good price. Easy for managers to use, and all the managers at my job really appreciate the system as it has facilitated their daily tasks, including contract writing, documentation, and employee follow-up. Quick Customer Success that always solves the problem. We have been involved from an early stage, and my experience is that we have been able to influence by them listening to us and other customers regarding what is important to us. There is a big difference now in the system compared to when we joined at the beginning of 2022. It is a simple system for infrequent users. **What do you dislike about Hailey HR?** Since the system is under constant development, it sometimes happens when a new sprint has been rolled out that it affects our templates we have built by causing them to stop working. This usually becomes apparent when we try to send out a contract and it doesn't work. Then we have to start troubleshooting and sometimes contact customer success to solve the problem. **What problems is Hailey HR solving and how is that benefiting you?** A modern HR tool that has greatly simplified our daily routine for our managers and me as the HR manager, allowing us to spend time on things other than paper administration. ### 5. Hailey HR is perfect for our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Ellen R. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Hailey HR?** Hailey HR is very user-friendly and intuitive as a system, which allows me to solve a lot on my own. If I still need help, their support is always super fast. Everyone I have met from Hailey HR has also left me with a very good impression, especially my contact person. **What do you dislike about Hailey HR?** It's not really something I dislike, but as with all systems under development, there are of course some features I'm still waiting for. But I have patience and trust that it will come. **What problems is Hailey HR solving and how is that benefiting you?** Hailey HR facilitates all HR processes for me as it is a system that allows me to gather all information in one place and create automated workflows. It is also a system that, in a very flexible way, allows me to invite other parts of the organization to collaborate in specific areas without it having to be cumbersome. ### 6. User-friendly system with all basic functions **Rating:** 4.0/5.0 stars **Reviewed by:** Elin Y. | People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Hailey HR?** Hailey HR is a great system for an organization that wants to invest in an HR system that has all the basic functions, and doesn't cost a fortune. Hailey HR also provides great support and very professional staff, furthermore, they listen to the needs of their customers. The implementation was also seemless and we got a lot of help from Hailey. **What do you dislike about Hailey HR?** Hailey HR is a system with a lot of potential, but there are currently some functions that are not yet developed. Hopefully we will see a lot of improvement concerning preboarding and employee surveys next year. **What problems is Hailey HR solving and how is that benefiting you?** We can keep our employee data safe and secure, and we can keep track of our data easily in terms of i.e. retention. Our general HR processes are now easily managed. ### 7. User friendly, works very well for a smaller organisation **Rating:** 4.0/5.0 stars **Reviewed by:** Sara P. | HR Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Hailey HR?** Continuous improvements and updates, new features are introduced at a good pace. User friendly, even the most hesitant user will find it easy and helpful. A "wishlist" for users, I can easily suggest new features. **What do you dislike about Hailey HR?** No chat or realtime support. Support is available via email and fast, but I would appreciate a direct chat with a simple way of sharing screen och print screens. That there is no way of distinguishing between employees who are active or on a longer leave. Ex; a person who is on a long leave of absence or a year of parental leave are still listed as "Active". Makes budgeting and planning difficult. **What problems is Hailey HR solving and how is that benefiting you?** HR admin, onboarding, offboarding, development talks, salary updates etc etc. ### 8. User-friendly and easy to adapt for your organization **Rating:** 5.0/5.0 stars **Reviewed by:** Ida E. | HR-generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Hailey HR?** We have been involved early in Hailey's journey as an HR system and are super satisfied; the system has truly been a great tool for streamlining and digitizing our HR work. It is user-friendly both for admin but also for managers and employees and has been easy to set up so it fits our group. The digital flow for employment with signing and workflows for, among other things, onboarding has facilitated our processes despite being spread across the country and allows us to easily track where we are in the stage. The whole setup with conversation templates directly in the system means we avoid handling paper or folders on the computer that risk being lost. The luxury of being able to conduct employee surveys directly in the system also means we don't have to bring in an external system as we can easily customize our survey templates to fit both annually and monthly. The support is extremely responsive to our requests and improvements we have suggested. And when we have needed support or had other questions, it has been very quick to get help, big gold star to our contact person! Our managers are very satisfied with the system as a work tool and it has facilitated many aspects of their daily work. **What do you dislike about Hailey HR?** I can't think of anything concrete right now. **What problems is Hailey HR solving and how is that benefiting you?** Having digitized our work and having as much as possible gathered in the same place. ### 9. Fantastic Hailey HR **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Hailey HR?** I like everything about Hailey HR and use the system daily. The system helps us to ensure the quality of our various personnel processes, and where we can easily and smoothly administer and document information about our employees. The fact that we can also create our own workflows that help us ensure that we don't miss anything in handling, for example, a recruitment process or what needs to be done when an employee leaves, we think is fantastic. Hailey HR also gives us the ability to create documents and contracts for digital signing, which we send out via the system to our employees – very efficient and simple. The fact that we can also manage our vacation planning, leave applications, and salary reviews in the system is something our managers appreciate greatly. I can simply say that Hailey HR has streamlined, digitized, and ensured the quality of our personnel process, and add to that the support from them is superb both during the implementation and even after when we have gotten started. That they constantly come up with new features and solutions is appreciated! **What do you dislike about Hailey HR?** We had wished that Hailey HR could also receive data and "communicate" with other systems, for example, to be able to import documents that have been registered for an employee in another system. **What problems is Hailey HR solving and how is that benefiting you?** By using Hailey HR, we have moved from managing our personnel administration via paper and Excel to now having everything gathered in one place. ### 10. Hailey HR makes my days smooth and easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Linnea G. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Hailey HR?** In my capacity within HR, Hailey HR facilitates the management of my workflow and the organization of employee-related data and documents. Thanks to their emphasis on user-friendliness, I can easily instruct my colleagues in the system. The Customer Sucess team are outstanding! **What do you dislike about Hailey HR?** We have been using Hailey for 1.5 years, and when we initially adopted the system, it was relatively new to the market. Their ongoing commitment to continuous improvement is a key factor that influenced our decision to select Hailey as our HR system. As a result of being relatively "young" as a HR system, we have been experienced occasional software bugs. However, the customer success team at Hailey is unparalleled in terms of their responsiveness and dedication to service. They have consistently addressed and resolved these issues with remarkable speed. **What problems is Hailey HR solving and how is that benefiting you?** Prior to implementing Hailey, our employment documents were stored within secured OneDrive files. We used various systems to manage employee data, surveys, one-on-one meetings, and salary reviews separately. With the integration of Hailey, we have consolidated all these components into a single platform. This has significantly streamlined operations for me as the HR manager, as well as for our managers and employees. - [View Hailey HR pricing details and edition comparison](https://www.g2.com/products/hailey-hr/reviews/hailey-hr-review-7825887?section=pricing&secure%5Bexpires_at%5D=2026-05-13+22%3A13%3A17+-0500&secure%5Bsession_id%5D=dbaf43c9-26e1-4e99-b22a-0da169f04c56&secure%5Btoken%5D=10d8c73497f97801f173be410cf51162a95133687078f0e614096a4d3852d3af&format=llm_user) ## Hailey HR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Compliance **Generative AI** - AI Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Hailey HR Alternatives - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,257 reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (4,500 reviews) - [Leapsome](https://www.g2.com/products/leapsome/reviews) - 4.8/5.0 (2,348 reviews)