# Best SMS Marketing Software

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 597

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Stemless (+5.56%) - Among all products in this category, Stemless recorded the largest rating increase compared to last month

_Last updated: August 31, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,900+ Authentic Reviews
- 597+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=18815&focus%5B%5D=10366&focus%5B%5D=22329&focus%5B%5D=124128)

Highlighted products: Attentive, Insider One, Birdeye, SlickText, Textedly, Podium, Klaviyo, and HighLevel.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=textedly&focus%5B%5D=podium&focus%5B%5D=klaviyo&focus%5B%5D=highlevel)

**Sponsored**

### Sinch Engage

Sinch Engage (formerly MessageMedia) is a powerful all-in-one messaging platform that helps businesses connect with their customers faster, more personally, and at scale. Backed by Sinch’s 20+ years of experience in business messaging and trusted by over 40,000 businesses worldwide, the platform combines enterprise-grade reliability with user-friendly design so teams of any size can deliver conversations that build trust and drive results. With Sinch Engage, businesses can manage all of their messaging channels in one centralized workspace—including SMS, MMS, WhatsApp, RCS, and more. Whether you’re sending marketing campaigns, transactional updates, or providing real-time customer support, you can reach your customers where they are, on the devices they use every day. The platform makes it easy to scale personalized outreach with features like: - Unified team inbox for seamless collaboration - Two-way messaging to resolve inquiries quickly - Shared templates and AI writing assistant for faster responses - Automated replies and segmentation for smarter workflows - Analytics and delivery reports to track performance - Secure data handling with industry-leading deliverability Sinch Engage also integrates directly with 85+ popular tools—including HubSpot, Salesforce, Zoho CRM, and NetSuite—so you can streamline workflows without adding complexity. Businesses can choose from virtual, short code, or toll-free numbers and scale across regions with confidence, backed by 100% security and compliance. Getting started is simple. With transparent pricing, no developer required, and a 14-day free trial, teams can be up and running in minutes. From retailers and fitness brands to startups and global enterprises, thousands of organizations use Sinch Engage to send campaigns, manage two-way conversations, and provide mobile-first support without complicated ticketing systems. Whether your goal is to increase engagement, improve customer support, or drive long-term loyalty, Sinch Engage makes it simple to connect with customers in ways that feel personal, reliable, and impactful.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-09-01T00%3A26%3A01Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=104271&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing&secure%5Btoken%5D=0e81331d72f8b27da1afac6ff6f5efde27033907969d3aa19e36fa2e23fc60cc&secure%5Burl%5D=https%3A%2F%2Fsinch.com%2Fengage%2Flander%2Fg2%2F%3Futm_campaign%3D26 __NA___ en ____g2-ppc___ EG8GJM&secure%5Burl_type%5D=custom_url)

### [Attentive](https://www.g2.com/products/attentive/reviews)

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,478

#### How Do G2 Users Rate Attentive?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Reporting:** 8.1/10 (Category avg: 8.4/10)
- **API Integration:** 8.2/10 (Category avg: 8.6/10)
- **Marketing Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Attentive?

- **Seller:** [Attentive](https://www.g2.com/sellers/attentive)
- **Company Website:** attentive.com
- **Year Founded:** 2016
- **HQ Location:** New York, New York, United States
- **Twitter:** @attentivehq  
9,682 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69089178717fc39bc264a596d2cc92f8f771a29d4fff34842b6db1f9cb7c69e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27249903%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,508 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Director
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 56% Small, 33% Medium

#### What Do G2 Reviewers Say About Attentive?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly design** of Attentive, enabling quick navigation and efficient campaign setups for teams.
- Users praise Attentive's **outstanding customer support** , highlighting helpful agents and a smooth onboarding experience.
- Users find Attentive **very helpful** for managing personalized communications effortlessly, enhancing customer engagement and business connections.
- Users appreciate the **user-friendly platform** of Attentive, finding it easy to navigate and compatible with other systems.
- Users appreciate the **easy setup** of Attentive, highlighting its user-friendliness and effective onboarding support.

##### Cons

- Users find the pricing of Attentive to be **expensive** , particularly challenging for smaller brands managing growing lists.
- Users find **reporting issues** with Attentive, as the process is complicated and lacks flexibility, affecting usability.
- Users find the **lack of essential features** frustrating, especially compared to other platforms, impacting their overall experience.
- Users note the **limited features** of Attentive, wishing for better segmentation and integration options.
- Users report **integration issues** with Attentive, finding the setup process and tracking complex across platforms.

#### What Are Recent G2 Reviews of Attentive?

**["Exceptional Lead Generation and Intuitive Design"](https://www.g2.com/survey_responses/attentive-review-11817313)**

**Rating:** 5.0/5.0 stars

_— Daniel M._

[Read full review](https://www.g2.com/survey_responses/attentive-review-11817313)

**["Sugarloaf Mountain –– Your Maine Attentive Review ✔️"](https://www.g2.com/survey_responses/attentive-review-13130314)**

**Rating:** 5.0/5.0 stars

_— Jess J._

[Read full review](https://www.g2.com/survey_responses/attentive-review-13130314)

### [Insider One](https://www.g2.com/de/products/insider-one/reviews)

Insider One ist die Nr. 1 Plattform, die alles bietet, was Marketing- und Kundenbindungsteams benötigen, um ihr volles Potenzial zu erreichen und unaufhaltsam zu werden. Mit KI im Kern und einer integrierten Customer Data Platform (CDP) vereint Insider One Daten, Personalisierung und Journey-Orchestrierung über das umfangreichste Set an nativ unterstützten Kanälen, einschließlich WhatsApp, SMS, E-Mail, Web, App und Site Search. Insider One bietet das ultimative Anbietererlebnis, bewährt in fünfzehn Branchen und mehr als 30 Ländern seit über einem Jahrzehnt, um Teams zu helfen, die Ersten zu sein, fokussiert zu bleiben und fortschrittlich zu sein, und definiert neu, was es bedeutet, in der Kundenbindung führend zu sein. Vertraut von über 2.000 Kunden, darunter einige der weltweit beliebtesten Marken wie Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines und GAP, um Wachstum zu beschleunigen, Kundenliebe aufzubauen und Marktführer zu werden. Geliebt von Kunden, anerkannt von Analysten, ist Insider One der einzige Anbieter, der als Nr. 1 in allen Fähigkeiten anerkannt ist, die Marketing- und Kundenbindungsteams benötigen, einschließlich KI, Customer Data Management, kanalübergreifende Journey-Orchestrierung und Personalisierung, und bietet Marken unvergleichliche Produktqualität innerhalb einer einzigen konsolidierten Plattform. Auszeichnungen umfassen: Führend im IDC MarketScape: Weltweite KI-gestützte Marketingplattformen für Unternehmensunternehmen 2025 2025 Führend im Gartner Magic Quadrant für Personalisierungs-Engines Nr. 1 Kundenwahl: 2025 Gartner Voice of the Customer für Personalisierungs-Engines Führend in der Forrester Wave für Experience Optimization Platforms, Q4 2024 Die Gartner Kundenwahl für Multichannel Marketing Hubs im Jahr 2025 Der Nr. 1 G2 Leader in 11 Kategorien, einschließlich CDP, Personalisierungs-Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search und eCommerce Personalisierung, mit einer perfekten Benutzerzufriedenheitsbewertung von 100/100. Heute wird Insider One von über 1.500 Teammitgliedern aus mehr als 50 Nationalitäten in über 30 Büros betrieben. Das Unternehmen wurde von Frauen gegründet und ist überwiegend in Frauenbesitz, wobei 70 % der leitenden Führungspositionen, einschließlich CEO, CMO, CHRO und CFO, von Frauen besetzt sind. Durch Initiativen wie 100 Cities, 100 Projects, Young Engineers Club, SheCodes und SheLeads erweitert Insider One weiterhin seinen positiven Einfluss auf globale Gemeinschaften, fördert Chancen, Inklusion, Bildung und Gleichheit für diese und zukünftige Generationen.

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,398

#### How Do G2 Users Rate Insider One?

- **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.4/10)
- **API-Integration:** 9.4/10 (Category avg: 8.6/10)
- **Marketingautomatisierung:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Insider One?

- **Verkäufer:** [Insider One](https://www.g2.com/de/sellers/insider-one)
- **Unternehmenswebsite:** useinsider.com
- **Gründungsjahr:** 2012
- **Hauptsitz:** Global
- **Twitter:** @insiderone  
1 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc5febfc674fa3d396df115be1610fac42b8540af4d7e83ca7710300617575b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsiderone%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,530 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Digital Marketing Spezialist, Marketing-Manager
- **Top Industries:** Einzelhandel, Bekleidung und Mode
- **Company Size:** 46% Medium, 28% Small

#### What Do G2 Reviewers Say About Insider One?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Insider One und freuen sich über schnelle Kampagnenbearbeitungen und automatisierte Benachrichtigungen für eine bessere Interaktion.
- Benutzer schätzen die **Kundenbindungsfunktionen** von Insider One, die personalisierte Kommunikation ermöglichen, die Interaktion und Konversion steigern.
- Benutzer schätzen die **personalisierte Erfahrung** , die von Insider One angeboten wird, und verbessern das Kundenengagement über verschiedene Kanäle hinweg.
- Benutzer schätzen die **hohe Engagement** -Fähigkeiten von Insider One, die Kommunikation durch personalisierte und zeitnahe Interaktionen verbessern.
- Die Benutzer sind mit der **proaktiven Unterstützung** des Customer Success-Teams sehr zufrieden, was ihr Gesamterlebnis verbessert.

##### Cons

- Benutzer finden die **Lernkurve steil** aufgrund der zahlreichen Funktionen, aber der Support hilft, die Komplexitäten zu bewältigen.
- Benutzer finden den **schwierigen Lern** prozess herausfordernd aufgrund der Komplexität der Plattform und der steilen Lernkurve.
- Benutzer finden den **zeitaufwändigen Einrichtungsprozess** für Kampagnen und Umfragen frustrierend und verzögern oft die Ausführung.
- Benutzer finden eine **hohe Lernkurve** bei Insider One, was die anfängliche Nutzung trotz der späteren Wertschätzung seiner Werkzeuge herausfordernd macht.
- Benutzer stehen vor **Integrationsproblemen** mit Insider One, da sie den Prozess aufgrund technischer Anforderungen als zeitaufwändig und übermäßig komplex empfinden.

#### What Are Recent G2 Reviews of Insider One?

**["Insider powered channels now drive roughly 5X% of our total web revenue"](https://www.g2.com/de/survey_responses/insider-one-review-10691142)**

**Rating:** 5.0/5.0 stars

_— Thang V._

[Read full review](https://www.g2.com/de/survey_responses/insider-one-review-10691142)

**["Turn our VIP customers into our best acquisition channel"](https://www.g2.com/de/survey_responses/insider-one-review-10731748)**

**Rating:** 5.0/5.0 stars

_— Trang P._

[Read full review](https://www.g2.com/de/survey_responses/insider-one-review-10731748)

#### What Are G2 Users Discussing About Insider One?

- [Do you recommend connecting Insider with Yotpo?](https://www.g2.com/de/discussions/do-you-recommend-connecting-insider-with-yotpo) - 1 comment
- [Können wir entscheiden, welche Kampagnen mehr priorisiert werden müssen, wenn Benutzer für mehrere Reisen berechtigt sind und mehrere Nachrichten erhalten können?](https://www.g2.com/de/discussions/can-we-decide-which-campaigns-need-to-be-prioritized-more-when-users-are-eligible-for-multiple-journeys-and-can-receive-multiple-messages) - 1 comment
- [Bietet Insider prädiktive Segmente zur Zielgruppenansprache an?](https://www.g2.com/de/discussions/does-insider-offer-predictive-segments-to-target-users) - 1 comment
- [Ist es möglich, personalisierte Produktempfehlungen über Web-Push zu senden?](https://www.g2.com/de/discussions/is-it-possible-to-send-personalized-product-recommendations-on-web-push) - 1 comment
- [Wie kann Insider personalisierte Erlebnisse bieten und gleichzeitig die Privatsphäre der Kunden respektieren?](https://www.g2.com/de/discussions/how-can-insider-help-personalize-experiences-while-respecting-customers-privacy) - 1 comment

### [Birdeye](https://www.g2.com/de/products/birdeye/reviews)

Birdeye entwickelt KI-Agenten für Marken mit mehreren Standorten – vertrauenswürdig von den größten Unternehmensmarken weltweit, darunter Sutter Health, Aspen Dental, Sun Auto und Caesars Entertainment. Wir bieten Ihnen KI-Kollegen an jedem Standort – für Marketing, Betrieb und Kundenerfahrung – die die Aufgaben erledigen, die Ihr Unternehmen benötigt, indem sie mehrere Agenten einsetzen, die zusammenarbeiten, um KI-Sichtbarkeit zu gewinnen, Nachfrage zu konvertieren und ein konsistentes Kundenerlebnis zu liefern. KI-Kollegen → Erledigen die Aufgaben Jay (Marketing), Robin (Betrieb) und Myna (Kundenerfahrung) übernehmen die Arbeit an Ihren Standorten – von der KI-Suchsichtbarkeit, Bewertungen, Einträgen und sozialen Medien bis hin zur Rezeption und Terminbuchung, zu Umfragen, Ticketing und Einblicken. Sie kaufen keine Funktionen. Sie fügen jedem Standort KI-Mitarbeiter hinzu. So wird die Arbeit an jedem Standort erledigt – ohne Ihr Team weiter zu belasten. Agenten → Erledigen die Arbeit Jeder Kollege beschäftigt mehrere Agenten, die zusammenarbeiten, um eine Aufgabe zu erledigen. Die Art und Weise, wie diese Agenten arbeiten, macht uns einzigartig. Die meisten Softwarelösungen sagen Ihnen, was passiert; unsere Agenten entscheiden, was zu tun ist – und tun es, mit Ihrer Zustimmung. Sie konsolidieren jedes Signal an jedem Standort, egal ob es in Birdeye oder einer Ihrer über 3.000 Integrationen lebt; argumentieren mit Ihrer Markenstimme und im Branchenkontext; und handeln – gemeinsam – um das Ergebnis zu erzielen. So wird eine Bewertung, eine Kampagne, ein verpasster Anruf zu einem abgeschlossenen Ergebnis, nicht zu einer Aufgabe, die in einem Dashboard sitzt. Unternehmensbereit → Für Skalierung gebaut SSO, Audit-Logging, HIPAA, SOC 2 und DSGVO. Rollenbasierter Zugriff, gestufte Genehmigungen und standortbezogene Berichterstattung geben Unternehmens- und lokalen Teams die Kontrolle, die sie benötigen. So bleiben Sie in Kontrolle, während KI die Ausführung an Hunderten von Standorten übernimmt. Mit Teams in den USA, Großbritannien, Australien und Indien definiert Birdeye neu, wie Unternehmen lokal im großen Maßstab gewinnen.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,088

#### How Do G2 Users Rate Birdeye?

- **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 9.1/10 (Category avg: 8.4/10)
- **API-Integration:** 8.5/10 (Category avg: 8.6/10)
- **Marketingautomatisierung:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Birdeye?

- **Verkäufer:** [Birdeye](https://www.g2.com/de/sellers/birdeye)
- **Unternehmenswebsite:** www.birdeye.com
- **Gründungsjahr:** 2012
- **Hauptsitz:** Palo Alto, CA
- **Twitter:** @BirdEye\_  
5,232 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,442 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, Marketing-Manager
- **Top Industries:** Krankenhaus & Gesundheitswesen, Immobilien
- **Company Size:** 47% Small, 34% Medium

#### What Do G2 Reviewers Say About Birdeye?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Birdeye und loben die intuitive Navigation und das effiziente Support-Team.
- Benutzer schätzen die **Effizienz bei der Verwaltung von Bewertungen** mit Birdeye, was die Reaktion auf Feedback schnell und reibungslos macht.
- Benutzer schätzen die **Effizienz im Bewertungsmanagement** , die Birdeye bietet, indem es Kundenfeedback auf einer Plattform bündelt.
- Benutzer schätzen den **schnellen und reaktionsschnellen Kundensupport** von Birdeye, der ihr Gesamterlebnis verbessert.
- Benutzer schätzen die **zentralisierte Plattform** von Birdeye, die das Patientenengagement und das Reputationsmanagement effizient vereinfacht.

##### Cons

- Benutzer empfinden das Fehlen von **fehlenden Funktionen** als Einschränkung des Potenzials von Birdeye und wünschen sich mehr Berichte und Integrationen.
- Benutzer bemerken den **Bedarf an Verbesserungen im KI-Chatbot** , da er mit komplexen Anfragen und Implementierungsproblemen zu kämpfen hat.
- Benutzer finden das **Dashboard schwierig zu navigieren** , insbesondere beim Verwalten mehrerer Standorte und der Nutzung der Suchfunktion.
- Benutzer bemerken, dass Birdeye **eingeschränkte Funktionen** für das Bewertungsmanagement hat, was die Effektivität der Kundeninteraktionen beeinträchtigt.
- Benutzer erleben eine merkliche **Lernkurve** mit Birdeye, insbesondere beim ersten Navigieren durch die Funktionen.

#### What Are Recent G2 Reviews of Birdeye?

**["Connect with customers, grow reviews, and manage feedback with Birdeye."](https://www.g2.com/de/survey_responses/birdeye-review-11214173)**

**Rating:** 5.0/5.0 stars

_— Melissa F._

[Read full review](https://www.g2.com/de/survey_responses/birdeye-review-11214173)

**["Efficient, Centralized Review Management That Actually Saves Time"](https://www.g2.com/de/survey_responses/birdeye-review-9135583)**

**Rating:** 5.0/5.0 stars

_— Maura R._

[Read full review](https://www.g2.com/de/survey_responses/birdeye-review-9135583)

#### What Are G2 Users Discussing About Birdeye?

- [Was macht Birdeye zu einem bevorzugten Werkzeug für Unternehmen, die ihre Online-Reputation und das Management von Kundenfeedback verbessern möchten?](https://www.g2.com/de/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment
- [Wofür wird Birdeye verwendet?](https://www.g2.com/de/discussions/what-is-birdeye-used-for) - 1 comment
- [Sind BirdEye-Bewertungen gefälscht?](https://www.g2.com/de/discussions/are-birdeye-reviews-fake) - 3 comments
- [How much is BirdEye monthly?](https://www.g2.com/de/discussions/how-much-is-birdeye-monthly) - 1 comment
- [What does BirdEye cost?](https://www.g2.com/de/discussions/what-does-birdeye-cost) - 1 comment

### [SlickText](https://www.g2.com/products/slicktext/reviews)

SlickText is a comprehensive SMS marketing solution designed to help businesses establish and nurture valuable relationships with their audience through personalized and targeted text messaging. This platform offers a range of tools that enable users to effectively communicate with their customers, driving engagement and fostering loyalty. By leveraging the power of SMS, businesses can reach their audience directly on their mobile devices, ensuring timely and relevant interactions. The target audience for SlickText includes businesses of all sizes, from startups seeking to build their customer base to established enterprises looking to enhance their marketing strategies. The platform caters to various industries including restaurants, retail, churches, employee communications, nonprofits, creators, ecommerce, event venues, service-based businesses, healthcare, and more. Specific use cases for SlickText include sending promotional offers, event reminders, customer surveys, and appointment confirmations, all of which can significantly improve customer engagement and satisfaction. Key features of SlickText include user-friendly marketing tools that simplify the process of creating and managing SMS campaigns. The platform offers automated workflows that allow businesses to set up triggers for messages based on customer behavior, ensuring timely communication without the need for constant manual input. Additionally, SlickText provides advanced analytics that empower users to track the performance of their campaigns, enabling data-driven decisions that can enhance future marketing efforts. SlickText also offers more native integrations than most SMS marketing platforms, helping you connect texting with the tools your business already uses without relying on Zapier for every connection. Native integrations include ActiveCampaign, AWeber, Campaign Monitor, Constant Contact, Drip, HubSpot, Keap, Kit, Mailchimp, Make, Meta, Pinterest, Pipedrive, Salesforce, Shopify, Slack, and Zapier. For anything not listed, you can also use Zapier or Make to connect SlickText with thousands of additional apps. One of the standout benefits of SlickText is its ability to help businesses grow their subscriber lists effectively. With features designed to capture and retain customer information, users can expand their reach and increase their potential for conversions. The platform’s focus on personalized messaging allows businesses to tailor their communications to meet the specific needs and preferences of their audience, ultimately leading to higher engagement rates and improved revenue outcomes. SlickText's commitment to customer support further differentiates it in the SMS marketing landscape. With a team dedicated to assisting users at every stage of their marketing journey, businesses can feel confident in their ability to navigate the platform and maximize its features. This customer-centric approach ensures that users not only have access to powerful marketing tools but also receive the guidance they need to achieve their goals effectively.

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,884

#### G2 Deal: 10% Off Any Monthly Plan

Get 10% off your first month of a SlickText subscription.

**Price:** ~~Starting off at $29 per month~~ → Starting off at $26 per month

[View this exclusive G2 deal](https://www.g2.com/deals/offers/706ef2cf-1954-479b-9168-c08d63868e5e?source=categories)

#### How Do G2 Users Rate SlickText?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 8.6/10 (Category avg: 8.4/10)
- **API Integration:** 9.0/10 (Category avg: 8.6/10)
- **Marketing Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SlickText?

- **Seller:** [SlickText](https://www.g2.com/sellers/slicktext)
- **Company Website:** www.slicktext.com
- **Year Founded:** 2012
- **HQ Location:** Nashville, TN and Jamestown, NY
- **Twitter:** @SlickText  
683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e896ed0d40ad9e17646f48d3ab1f3ed4b29d416611a2b3de174613dfc2a7f35&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fslicktext%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Retail
- **Company Size:** 67% Small, 18% Medium

#### What Do G2 Reviewers Say About SlickText?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SlickText to be **easy to use** with helpful navigation and supportive video tutorials.
- Users appreciate the **helpful and friendly customer support** of SlickText, making campaign management easy and efficient.
- Users find SlickText's support to be **extremely helpful** , enhancing their campaign creation and execution experience.
- Users find SlickText to be very **user-friendly** , appreciating its ease of use and seamless management of text groups.
- Users find **easy communication** with SlickText invaluable for training sessions and staying connected with members efficiently.

##### Cons

- Users find SlickText to be **expensive for small organizations** , especially with high costs for sending files and GIFs.
- Users face challenges with **SMS notification issues** , needing to inform recipients about messages from the service number.
- Users find the platform lacking in **advanced automation features** , limiting flexibility for complex workflows and integrations.
- Users find SlickText's **limited features** restrict effective reporting and hinder internal communication management.
- Users find the **learning curve steep** due to cumbersome login and confusing terminology, hindering overall usability.

#### What Are Recent G2 Reviews of SlickText?

**["Simple, robust, capable, and well-supported."](https://www.g2.com/survey_responses/slicktext-review-12666409)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/slicktext-review-12666409)

**["Effortless Mass Texting and Smart Keyword Campaigns with SlickText"](https://www.g2.com/survey_responses/slicktext-review-12927767)**

**Rating:** 4.0/5.0 stars

_— Nitin V._

[Read full review](https://www.g2.com/survey_responses/slicktext-review-12927767)

#### What Are G2 Users Discussing About SlickText?

- [What is SlickText used for?](https://www.g2.com/discussions/what-is-slicktext-used-for) - 3 comments

## FAQs About SMS Marketing Software

Generated using AI

Last updated: June 3, 2026

### Which SMS marketing service integrates with my CRM

Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows.

- [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations.
- [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels.
- [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts.
- [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools.

### What's the best service for SMS marketing

Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing.

- [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation.
- [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows.
- [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features.
- [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement.

### Most reliable SMS marketing platform for retailers

Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging.

- [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock.
- [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation.
- [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach.
- [Podium](https://www.g2.com/products/podium) — customer texting and review capture.

### What should buyers look for in sms marketing companies

According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention.

### What features define modern SMS marketing

According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.

### [Podium](https://www.g2.com/products/podium/reviews)

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database. Used by over 6,000 auto dealerships, Jerry, our AI employee, drives revenue through Sales AI, Service AI and Voice AI for fixed ops, with direct integrations to Reynolds & Reynolds, VinSolutions, CDK, Tekion, Dealertrack, Dealervault, Dealersocket, X-time and every other major CRM, DMS and scheduling system Home Services: Podium is the AI Operating System for HVAC, plumbing, electrical, and garage door contractors: Podium FSM, scheduling, memberships, and payments all in one platform. Larry, our AI employee, answers every call, books jobs directly onto the dispatch board, and follows up until the invoice is paid. Aesthetics: Podium is the AI Operating System for aesthetics: Podium EMR, patient communications, and marketing all in one platform. Avery, our AI front desk, responds to every lead, books appointments directly onto your calendar, and handles after-hours inquiries. Retail: Podium is the AI-powered communication, reviews, and payments platform for furniture, appliance, jewelry, and mattress retailers. Podium's AI Employee responds to every lead in under 60 seconds, 24/7. Since our founding in 2014, Podium has deployed thousands of AI Employees and become the system that drives growth and efficiency for local businesses. Podium has been recognized for Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents for local business, and awarded #1 AI Agent for Business Operations by G2.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,027

#### How Do G2 Users Rate Podium?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.2/10 (Category avg: 8.6/10)
- **Marketing Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Podium?

- **Seller:** [Podium](https://www.g2.com/sellers/podium)
- **Company Website:** www.podium.com
- **Year Founded:** 2014
- **HQ Location:** Lehi, UT
- **Twitter:** @PodiumHQ  
4,178 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69a2d95c333ec35bbf2027bf2b49f38aee41da678beec29147a1777113f278c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9203219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,569 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, General Manager
- **Top Industries:** Automotive, Retail
- **Company Size:** 60% Small, 35% Medium

#### What Do G2 Reviewers Say About Podium?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Podium's **ease of use** and intuitive design to significantly enhance their business operations and efficiency.
- Users appreciate Podium for its **user-friendly interface** and effective communication features that enhance business operations.
- Users highly value Podium's **unified communication** , seamlessly integrating multiple messaging platforms for streamlined customer engagement.
- Users love the **easy communication** with customers via Podium, enhancing real-time interactions and improving service insights.
- Users rave about the **fantastic customer support** from Podium, enhancing business operations and satisfaction significantly.

##### Cons

- Users find **messaging issues** with Podium, struggling to manage a high volume of inquiries effectively.
- Users express concern over **missing features** in Podium, hindering effective service management and customer engagement.
- Users find Podium's **limited features** challenging, particularly with tracking messages and lack of integration options.
- Users find Podium's pricing to be **excessive** , deterring small businesses from fully utilizing the platform.
- Users report **poor customer support** , facing aggressive practices and frustrating cancellation processes that sour their experience.

#### What Are Recent G2 Reviews of Podium?

**["Podium Transformed Our Agency Communication with Seamless on Demand Integrations"](https://www.g2.com/survey_responses/podium-review-12909019)**

**Rating:** 5.0/5.0 stars

_— Kenya A._

[Read full review](https://www.g2.com/survey_responses/podium-review-12909019)

**["Fees less like a review collection tool and more like a digital front desk"](https://www.g2.com/survey_responses/podium-review-12877946)**

**Rating:** 4.0/5.0 stars

_— Neelakshi S._

[Read full review](https://www.g2.com/survey_responses/podium-review-12877946)

#### What Are G2 Users Discussing About Podium?

- [Is podium a CRM?](https://www.g2.com/discussions/is-podium-a-crm) - 2 comments
- [What does the company podium do?](https://www.g2.com/discussions/what-does-the-company-podium-do) - 2 comments
- [What is podium app?](https://www.g2.com/discussions/what-is-podium-app)

### [Textedly](https://www.g2.com/products/textedly/reviews)

Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,403

#### How Do G2 Users Rate Textedly?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.1/10 (Category avg: 8.4/10)
- **API Integration:** 8.0/10 (Category avg: 8.6/10)
- **Marketing Automation:** 8.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Textedly?

- **Seller:** [Textedly](https://www.g2.com/sellers/textedly)
- **Company Website:** www.textedly.com
- **Year Founded:** 2015
- **HQ Location:** Los Angeles, CA
- **Twitter:** @textedly\_  
400 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bde44e1978ea2dc931990cb78c8ef78bc8eb746a281bbe06acb194bd63ec629&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18029956%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Real Estate
- **Company Size:** 66% Small, 28% Medium

#### What Do G2 Reviewers Say About Textedly?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight **excellent customer support** from Textedly, appreciating fast responses and effective solutions to their issues.
- Users praise the **ease of use** of Textedly, noting its straightforward setup and clean interface.
- Users commend Textedly for its **excellent customer support** , noting fast responses and effective problem resolution.
- Users love the **effective communication tools** of Textedly, enhancing engagement and streamlining customer interactions.
- Users love the **time-saving text messaging** feature of Textedly, enabling quick appointment reminders and responses.

##### Cons

- Users find Textedly to be **expensive** compared to competitors, with costs rising unexpectedly for additional features.
- Users find the **missing storage features** inconvenient, as it complicates managing contacts and increases wait times.
- Users face **SMS issues** like delivery failures and character counts leading to unexpected costs, complicating their messaging efforts.
- Users find the **limited texting features** of Textedly cumbersome, particularly regarding contact management and text counting.
- Users find the **learning curve steep** due to unclear documentation and platform complexity, requiring trial and error.

#### What Are Recent G2 Reviews of Textedly?

**["Smooth & User Friendly Text Marketing"](https://www.g2.com/survey_responses/textedly-review-11344502)**

**Rating:** 5.0/5.0 stars

_— Daneisha S._

[Read full review](https://www.g2.com/survey_responses/textedly-review-11344502)

**["Textedly Is Easy to Use with truly Top-Tier Customer Support"](https://www.g2.com/survey_responses/textedly-review-13041290)**

**Rating:** 5.0/5.0 stars

_— Bethany V._

[Read full review](https://www.g2.com/survey_responses/textedly-review-13041290)

#### What Are G2 Users Discussing About Textedly?

- [What is Textedly used for?](https://www.g2.com/discussions/what-is-textedly-used-for) - 1 comment
- [What are the features of SMS?](https://www.g2.com/discussions/textedly-what-are-the-features-of-sms)
- [How much does Textedly cost?](https://www.g2.com/discussions/how-much-does-textedly-cost) - 2 comments
- [How do you use Textedly?](https://www.g2.com/discussions/how-do-you-use-textedly) - 3 comments
- [What is Textedly?](https://www.g2.com/discussions/what-is-textedly) - 2 comments

### [Klaviyo](https://www.g2.com/products/klaviyo/reviews)

Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a unified profile, Klaviyo powers marketing automation that drives personalized, trigger-based journeys across every channel - no extra tools or complex setup required. Join more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers. To learn more about Klaviyo or to request a demo, visit www.klaviyo.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,315

#### How Do G2 Users Rate Klaviyo?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 8.6/10 (Category avg: 8.4/10)
- **API Integration:** 8.8/10 (Category avg: 8.6/10)
- **Marketing Automation:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Klaviyo?

- **Seller:** [Klaviyo](https://www.g2.com/sellers/klaviyo)
- **Company Website:** www.klaviyo.com
- **Year Founded:** 2012
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @klaviyo  
22,042 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bf0686a2fa7814509c58ab9fe4a619a5e97259e7fe70e0f0c792644be6279c7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2908815%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,983 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Marketing Manager
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Klaviyo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Klaviyo, enabling intuitive navigation and efficient email and SMS distribution.
- Users value the **powerful automation** of Klaviyo, facilitating tailored campaigns that drive engagement and revenue effectively.
- Users find Klaviyo's **powerful automation** invaluable for creating tailored campaigns that enhance engagement and boost revenue.
- Users appreciate the **easy integration** of Klaviyo with various platforms, streamlining their marketing efforts effectively.
- Users appreciate the **seamless integrations** of Klaviyo, enhancing campaign scheduling and connectivity with platforms like Zapier.

##### Cons

- Users find Klaviyo to be **expensive** , which can be a barrier, especially for beginners.
- Users find **missing features** in Klaviyo, particularly with SMS and search functions that limit functionality.
- Users face a **steep learning curve** with Klaviyo, requiring considerable time to understand its platform effectively.
- Users find **limited features** in Klaviyo, with superficial updates and basic design options proving to be a drawback.
- Users face **limited and slow customer support** , especially on the free plan, impacting their experience significantly.

#### What Are Recent G2 Reviews of Klaviyo?

**["Makes Email Marketing Much Easier"](https://www.g2.com/survey_responses/klaviyo-review-13223904)**

**Rating:** 5.0/5.0 stars

_— Suraj J._

[Read full review](https://www.g2.com/survey_responses/klaviyo-review-13223904)

**["Klaviyo Makes Email Automation Simple, Powerful, and Reliable"](https://www.g2.com/survey_responses/klaviyo-review-12738916)**

**Rating:** 4.5/5.0 stars

_— Tejas K._

[Read full review](https://www.g2.com/survey_responses/klaviyo-review-12738916)

#### What Are G2 Users Discussing About Klaviyo?

- [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) - 2 comments
- [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) - 3 comments
- [How do you integrate Klaviyo?](https://www.g2.com/discussions/how-do-you-integrate-klaviyo) - 1 comment, 1 upvote
- [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) - 2 comments
- [Is Klaviyo a CRM?](https://www.g2.com/discussions/is-klaviyo-a-crm)

### [HighLevel](https://www.g2.com/pt/products/highlevel/reviews)

HighLevel é um CRM de Vendas e Marketing tudo-em-um que atualmente impulsiona centenas de milhares de empresas em todo o mundo. A funcionalidade inclui CRM, Email, SMS bidirecional, SMS/Messenger/Instagram DM/Whatsapp/GMB Chat consolidado, Chamadas de Saída, Rastreamento de Chamadas, Gravação de Chamadas, Discador Automático, Criador de Formulários, Criador de Pesquisas, Criador de Funis, Criador de Sites, Agendamento Online, Automação de Fluxo de Trabalho, Agendamento de Mídias Sociais, Propostas, Estimativas, Faturamento, Relatórios, Webhooks e mais! Preço fixo, subcontas ilimitadas para agências que gerenciam clientes que podem ser clonadas para acelerar as configurações, e até mesmo marca branca!

**Average Rating:** 4.6/5.0

**Total Reviews:** 636

#### How Do G2 Users Rate HighLevel?

- **the product tem sido um bom parceiro comercial?:** 8.5/10 (Category avg: 9.1/10)
- **Relatórios:** 8.8/10 (Category avg: 8.4/10)
- **Integração de API:** 8.6/10 (Category avg: 8.6/10)
- **Automação de Marketing:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind HighLevel?

- **Vendedor:** [HighLevel](https://www.g2.com/pt/sellers/highlevel)
- **Website da Empresa:** gohighlevel.com
- **Ano de Fundação:** 2018
- **Localização da Sede:** Dallas, Texas
- **Twitter:** @gohighlevel  
8,862 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=089a0fc65d9582c7686e98c3d2241d83a7dea5d7f4dda4b2af2942b3940a420d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhighlevel%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,407 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Proprietário, CEO
- **Top Industries:** Marketing e Publicidade, Consultoria
- **Company Size:** 64% Small, 3% Medium

#### What Do G2 Reviewers Say About HighLevel?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **flexibilidade e os recursos abrangentes** do HighLevel, achando fácil de configurar e integrar.
- Os usuários apreciam a **funcionalidade tudo-em-um** do HighLevel, aumentando a eficiência em marketing, vendas e gestão de clientes.
- Os usuários elogiam o **excelente suporte ao cliente** da HighLevel, apreciando sua capacidade de resposta e solicitações de recursos ativas.
- Os usuários valorizam o **conjunto extenso de recursos** do Go HighLevel, apreciando sua profundidade e constante inovação em ferramentas de marketing.
- Os usuários valorizam a **configuração intuitiva de automação** no HighLevel, melhorando efetivamente seu fluxo de trabalho e gerenciamento de clientes.

##### Cons

- Os usuários acham a **curva de aprendizado íngreme** do HighLevel desafiadora, complicando sua capacidade de aproveitar seus recursos extensos.
- Os usuários desejam mais **recursos ausentes** no HighLevel, impactando funcionalidades como marketing por e-mail e capacidades de transmissão ao vivo.
- Os usuários enfrentam uma **curva de aprendizado acentuada** com o HighLevel, exigindo um esforço significativo para dominar seus numerosos recursos e atualizações.
- Os usuários acham o HighLevel **não intuitivo** , muitas vezes se sentindo sobrecarregados por sua complexidade e curva de aprendizado.
- Os usuários expressam preocupação com o **pobre suporte ao cliente** , achando a equipe desinformada e as respostas frequentemente vagas.

#### What Are Recent G2 Reviews of HighLevel?

**["Excelente C \*\*\*\*\* 5 estrelas para Mari Aguilar. ela precisa de um aumento Eu vou enviar um e-mail para o chefe dela"](https://www.g2.com/pt/survey_responses/highlevel-review-12853292)**

**Rating:** 5.0/5.0 stars

_— Joe G._

[Read full review](https://www.g2.com/pt/survey_responses/highlevel-review-12853292)

**["Onboarding Fantástico com HighLevel — Suporte Especializado, Automação e CRM Tudo-em-Um"](https://www.g2.com/pt/survey_responses/highlevel-review-13050560)**

**Rating:** 5.0/5.0 stars

_— Marque C._

[Read full review](https://www.g2.com/pt/survey_responses/highlevel-review-13050560)

#### What Are G2 Users Discussing About HighLevel?

- [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/pt/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote
- [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/pt/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) - 1 comment
- [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/pt/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote
- [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/pt/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) - 1 comment
- [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/pt/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote

### [Braze](https://www.g2.com/products/braze/reviews)

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,673

#### How Do G2 Users Rate Braze?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 7.9/10 (Category avg: 8.4/10)
- **API Integration:** 7.9/10 (Category avg: 8.6/10)
- **Marketing Automation:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Braze?

- **Seller:** [Braze](https://www.g2.com/sellers/braze)
- **Company Website:** www.braze.com
- **Year Founded:** 2011
- **HQ Location:** New York
- **Twitter:** @Braze  
16,323 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5637ca0a6d3df02c8ef323e24bdd7e17a8bbb7dc9ec02cdf7be16ac67b91549e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F792882%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,297 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CRM Manager, CRM Specialist
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 54% Medium, 27% Large

#### What Do G2 Reviewers Say About Braze?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Braze, highlighting its intuitive interface and clear documentation for effortless learning.
- Users find Braze to be exceptionally **intuitive and user-friendly** , facilitating easy learning and campaign creation.
- Users praise Braze's **responsive customer support** , highlighting the ease of collaboration and implementation throughout their experience.
- Users value Braze's **flexibility and ease of learning** , enhancing personalization and scalability to meet varied needs.
- Users appreciate the **multi-channel management** of Braze, enjoying its stability and intuitive features across different markets.

##### Cons

- Users regret the lack of a **mobile app wallet solution** , which limits user engagement and complicates reporting processes.
- Users face a challenging **learning curve** with Braze, especially with advanced features and technical coding skills required.
- Users find Braze's **complexity and pricing transparency** limiting, especially for simple survey applications and segment management.
- Users find Braze's **limited features** hinder effective analytics and feedback gathering, making it complex for basic use.
- Users experience a **steep learning curve** with Braze, finding the onboarding and advanced features overwhelming at times.

#### What Are Recent G2 Reviews of Braze?

**["Driving Revenue Through More Connected Customer Engagement"](https://www.g2.com/survey_responses/braze-review-13383244)**

**Rating:** 4.0/5.0 stars

_— Verified User in Business Supplies and Equipment_

[Read full review](https://www.g2.com/survey_responses/braze-review-13383244)

**["Empowers Teams with Autonomy and Personalization"](https://www.g2.com/survey_responses/braze-review-13384476)**

**Rating:** 4.5/5.0 stars

_— Mariusz O._

[Read full review](https://www.g2.com/survey_responses/braze-review-13384476)

### [Sinch Engage](https://www.g2.com/pt/products/sinch-engage/reviews)

Sinch Engage (anteriormente MessageMedia) é uma poderosa plataforma de mensagens tudo-em-um que ajuda as empresas a se conectarem com seus clientes de forma mais rápida, pessoal e em escala. Com o respaldo de mais de 20 anos de experiência da Sinch em mensagens empresariais e confiada por mais de 40.000 empresas em todo o mundo, a plataforma combina confiabilidade de nível empresarial com design amigável, permitindo que equipes de qualquer tamanho entreguem conversas que constroem confiança e geram resultados. Com o Sinch Engage, as empresas podem gerenciar todos os seus canais de mensagens em um espaço de trabalho centralizado — incluindo SMS, MMS, WhatsApp, RCS e mais. Seja enviando campanhas de marketing, atualizações transacionais ou fornecendo suporte ao cliente em tempo real, você pode alcançar seus clientes onde eles estão, nos dispositivos que usam todos os dias. A plataforma facilita a ampliação do alcance personalizado com recursos como: - Caixa de entrada unificada para colaboração sem interrupções - Mensagens bidirecionais para resolver consultas rapidamente - Modelos compartilhados e assistente de escrita com IA para respostas mais rápidas - Respostas automáticas e segmentação para fluxos de trabalho mais inteligentes - Análises e relatórios de entrega para acompanhar o desempenho - Manipulação segura de dados com entregabilidade líder do setor O Sinch Engage também se integra diretamente com mais de 85 ferramentas populares — incluindo HubSpot, Salesforce, Zoho CRM e NetSuite — para que você possa simplificar fluxos de trabalho sem adicionar complexidade. As empresas podem escolher entre números virtuais, de código curto ou gratuitos e expandir-se por regiões com confiança, respaldadas por 100% de segurança e conformidade. Começar é simples. Com preços transparentes, sem necessidade de desenvolvedor e um teste gratuito de 14 dias, as equipes podem estar operacionais em minutos. De varejistas e marcas de fitness a startups e empresas globais, milhares de organizações usam o Sinch Engage para enviar campanhas, gerenciar conversas bidirecionais e fornecer suporte móvel sem sistemas de tickets complicados. Seja seu objetivo aumentar o engajamento, melhorar o suporte ao cliente ou impulsionar a lealdade a longo prazo, o Sinch Engage torna simples conectar-se com os clientes de maneiras que parecem pessoais, confiáveis e impactantes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate Sinch Engage?

- **the product tem sido um bom parceiro comercial?:** 9.5/10 (Category avg: 9.1/10)
- **Relatórios:** 8.1/10 (Category avg: 8.4/10)
- **Integração de API:** 8.1/10 (Category avg: 8.6/10)
- **Automação de Marketing:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Sinch Engage?

- **Vendedor:** [Sinch](https://www.g2.com/pt/sellers/sinch)
- **Website da Empresa:** www.sinch.com
- **Ano de Fundação:** 2008
- **Localização da Sede:** Stockholm, Sweden
- **Twitter:** @wearesinch  
3,648 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cace5faccee1d23b3b7cb182ea577d35191d73b17b8d41b6dfdd2ce1343edaf8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsinch&secure%5Burl_type%5D=linkedin_company_website)  
4,371 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 56% Small, 35% Medium

#### What Do G2 Reviewers Say About Sinch Engage?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam a **rápida resolução de problemas** com o Sinch Engage, aumentando sua satisfação durante situações urgentes.
- Os usuários elogiam o **suporte ao cliente eficiente** do Sinch Engage, resolvendo questões urgentes de forma rápida e eficaz.
- Os usuários apreciam a **facilidade de uso** do Sinch Engage, achando o processo de configuração simples e eficiente.
- Os usuários acham o **processo de configuração fácil** do Sinch Engage eficiente, garantindo resoluções rápidas durante situações críticas.
- Os usuários valorizam o **suporte eficiente** do Sinch Engage, resolvendo questões urgentes de forma rápida e eficaz durante situações críticas.

##### Cons

- Os usuários enfrentam **informações insuficientes** pois os destinatários não conseguem identificar o número de trabalho ou o nome do remetente.
- Os usuários acham frustrante que **os destinatários não possam identificá-los facilmente** devido à falta de números de trabalho ou nomes personalizados.
- Os usuários estão desapontados com os **recursos limitados de mensagens de texto** , tornando difícil para os destinatários identificá-los.
- Os usuários enfrentam desafios com **problemas de link** , pois os destinatários têm dificuldade em identificar o nome ou número do remetente.
- Os usuários enfrentam **problemas de mensagens** com o Sinch Engage, tendo dificuldades em identificar números de trabalho e nomes dos destinatários.

#### What Are Recent G2 Reviews of Sinch Engage?

**["Solução de SMS Simples, Eficaz e Confiável"](https://www.g2.com/pt/survey_responses/sinch-engage-review-12462537)**

**Rating:** 4.0/5.0 stars

_— Hazel d._

[Read full review](https://www.g2.com/pt/survey_responses/sinch-engage-review-12462537)

**["Suporte Excepcionalmente Útil, Configuração Sem Esforço"](https://www.g2.com/pt/survey_responses/sinch-engage-review-12407794)**

**Rating:** 5.0/5.0 stars

_— Madeline A._

[Read full review](https://www.g2.com/pt/survey_responses/sinch-engage-review-12407794)

#### What Are G2 Users Discussing About Sinch Engage?

- [Para que é usada a API/Gateway de SMS da MessageMedia?](https://www.g2.com/pt/discussions/what-is-messagemedia-sms-api-gateway-used-for)
- [What are platforms for communication?](https://www.g2.com/pt/discussions/what-are-platforms-for-communication)
- [What is the importance of messenger?](https://www.g2.com/pt/discussions/what-is-the-importance-of-messenger)
- [What is Messenger communication?](https://www.g2.com/pt/discussions/what-is-messenger-communication)
- [Is Messenger a communication Platform?](https://www.g2.com/pt/discussions/is-messenger-a-communication-platform)

### [Omnisend](https://www.g2.com/pt/products/omnisend/reviews)

Omnisend é uma plataforma de marketing tudo-em-um feita sob medida para donos de lojas ocupados que já têm aventura suficiente em seus negócios de ecommerce. Você achará esta plataforma refrescantemente entediante, da melhor maneira possível. Oferecendo os recursos poderosos de uma ferramenta de marketing avançada, mas sem a curva de aprendizado íngreme, Omnisend proporciona uma experiência de usuário excepcional tanto para especialistas quanto para novatos. Omnisend capacita os comerciantes online a crescerem seus negócios construindo conexões fortes e personalizadas com seu público. Projetado para economizar seu tempo e aumentar suas vendas, ele se integra diretamente com as plataformas de ecommerce mais populares, permitindo que você crie campanhas de email lindamente projetadas, envie mensagens SMS oportunas e automatize tarefas de marketing repetitivas sem esforço. Não importa se você está apenas começando seu negócio ou já tem uma grande operação — Omnisend cresce com você, oferecendo ferramentas para ajudá-lo a engajar seu público, melhorar a retenção e impulsionar vendas consistentes. Experimente Omnisend e veja por si mesmo como seu marketing por email pode ser entediante e sem aventura (da melhor maneira possível). - Envie newsletters e campanhas direcionadas Crie emails bonitos e compráveis usando nosso construtor de emails intuitivo de arrastar e soltar e uma variedade de modelos de email prontos. Adicione códigos de cupom, escolha e insira produtos automaticamente e reenvie campanhas automaticamente para os não-abertos — tudo sem qualquer trabalho manual tedioso! - Impulsione vendas no piloto automático com automações de ecommerce Recupere vendas perdidas com fluxos de trabalho pré-construídos para abandono de carrinho, séries de boas-vindas, emails transacionais e mais. Coloque automações pré-construídas e geradoras de receita em funcionamento em minutos ou construa seus fluxos de trabalho personalizados usando nosso Editor de Automações sem código, de arrastar e soltar. - Melhore seu direcionamento com segmentação ilimitada Segmente seus clientes com base em seu comportamento de compra, bem como outras propriedades, para melhorar as conversões com emails e textos bem direcionados e personalizados. Crie segmentos para clientes de alto valor, para compradores de categorias/produtos específicos ou aqueles que precisam ser reengajados e personalize sua mensagem. - Combine email com SMS e mais canais Adicione SMS e notificações push ao lado de seus emails usando a mesma plataforma e forneça uma experiência consistente e omnicanal ao cliente. Economize tempo e custos — não há necessidade de pagar por aplicativos separados de email, SMS e push! - Construa suas listas de email e SMS Colete novos assinantes usando nossos formulários totalmente personalizáveis e compatíveis com dispositivos móveis. Escolha entre popups, caixas de inscrição, páginas de destino ou uma Roda da Fortuna para coletar opt-ins de email e/ou SMS de forma integrada. Capture seus visitantes com formulários de intenção de saída e melhore o engajamento de popups usando opções de direcionamento de formulários, tudo disponível dentro do Omnisend. - Automatize conteúdo, personalização e direcionamento com IA Gere cópias de email, linhas de assunto e pré-cabeçalhos em segundos. Personalize mensagens com base no comportamento, recomende produtos automaticamente e construa segmentos inteligentes usando ferramentas com IA, como previsão de churn, análise RFM e detecção de clientes de alto valor – tudo sem esforço manual. - Suporte 24/7 Oferecemos suporte estelar e conselhos úteis sempre que você precisar. Estamos disponíveis 24/7. Comece a usar Omnisend gratuitamente, faça upgrade a qualquer momento! Omnisend convida Freelancers e Agências a se juntarem ao programa de parceiros Omnisend. Este programa foi criado para ajudar Freelancers e Agências a acelerarem seu crescimento, conquistarem mais clientes e receberem uma participação de receita líder do setor para contas referidas e gerenciadas. Confira o link e junte-se ao programa: https://www.omnisend.com/partners/

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,214

#### How Do G2 Users Rate Omnisend?

- **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 9.1/10)
- **Relatórios:** 8.6/10 (Category avg: 8.4/10)
- **Integração de API:** 8.5/10 (Category avg: 8.6/10)
- **Automação de Marketing:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Omnisend?

- **Vendedor:** [Omnisend](https://www.g2.com/pt/sellers/omnisend)
- **Website da Empresa:** www.omnisend.com
- **Ano de Fundação:** 2014
- **Localização da Sede:** Vilnius, Lithuania
- **Twitter:** @omnisend  
3,916 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=91792e38e476d7eac2faa5c77812b29bd5c27b4416f1e4a66c63f983ad76837f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2529056&secure%5Burl_type%5D=linkedin_company_website)  
265 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Proprietário, CEO
- **Top Industries:** Varejo, Vestuário e Moda
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About Omnisend?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Omnisend, permitindo marketing multicanal sem esforço e sem necessidade de conhecimento técnico.
- Os usuários elogiam o **excelente suporte** fornecido pela Omnisend, apreciando tanto o bot de IA quanto os representantes humanos.
- Os usuários destacam o **excelente suporte ao cliente** tanto dos bots de IA quanto dos representantes humanos na Omnisend.
- Os usuários elogiam os **recursos intuitivos de automação** do Omnisend, que melhoram seu marketing por e-mail e aumentam as vendas sem esforço.
- Os usuários adoram as **capacidades de automação** do Omnisend, permitindo marketing multicanal sem esforço e campanhas personalizadas.

##### Cons

- Os usuários acham que o Omnisend tem **recursos limitados** e integrações, afetando a usabilidade e a análise em comparação com os concorrentes.
- Os usuários acham que o Omnisend tem **recursos ausentes** e integrações limitadas, mas ainda valorizam sua funcionalidade geral.
- Os usuários acham que a **precificação é cara** , especialmente para SMS, o que pode levar a um aumento rápido dos custos.
- Os usuários encontram **personalização limitada** no design de e-mails com o Omnisend, desejando mais flexibilidade e modelos atualizados.
- Os usuários encontram **limitações no design de e-mails** no Omnisend, desejando mais modelos criativos e maior flexibilidade.

#### What Are Recent G2 Reviews of Omnisend?

**["Automação de Email Acessível e Fácil de Usar Que Entrega Resultados"](https://www.g2.com/pt/survey_responses/omnisend-review-13236792)**

**Rating:** 4.0/5.0 stars

_— Susan L._

[Read full review](https://www.g2.com/pt/survey_responses/omnisend-review-13236792)

**["Omnisend confiável com configuração fácil, construtor de e-mails intuitivo e automações fortes"](https://www.g2.com/pt/survey_responses/omnisend-review-13237132)**

**Rating:** 4.5/5.0 stars

_— Deborah M._

[Read full review](https://www.g2.com/pt/survey_responses/omnisend-review-13237132)

#### What Are G2 Users Discussing About Omnisend?

- [Para que serve o Omnisend?](https://www.g2.com/pt/discussions/what-is-omnisend-used-for)
- [O que é o software Mautic?](https://www.g2.com/pt/discussions/what-is-mautic-software) - 1 comment, 1 upvote
- [Como escolher um software de automação de marketing?](https://www.g2.com/pt/discussions/how-do-i-choose-a-marketing-automation-software) - 1 comment
- [O Omnisend é melhor que o Mailchimp?](https://www.g2.com/pt/discussions/is-omnisend-better-than-mailchimp) - 3 comments
- [O que é Omnisend?](https://www.g2.com/pt/discussions/what-is-omnisend) - 1 comment

### [MoEngage](https://www.g2.com/pt/products/moengage/reviews)

MoEngage é uma plataforma de engajamento de clientes Agentic confiada por mais de 1.350 marcas globais, incluindo Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile e OYO. Nós proporcionamos experiências personalizadas para 2 bilhões de usuários mensalmente, rastreando mais de 1 trilhão de pontos de dados e entregando mais de 100 bilhões de mensagens por mês. Fundada em 2014 para resolver desafios repetitivos de engajamento de clientes, a plataforma evoluiu para uma solução completa que unifica dados, IA e engajamento em mais de 16 canais. No núcleo da nossa plataforma está o Merlin AI - uma IA Agentic desenvolvida especialmente para equipes de marketing. O Merlin AI da MoEngage capacita os profissionais de marketing com um conjunto de agentes nativos e personalizados especializados para construir segmentos, campanhas, descobrir insights e automatizar fluxos de trabalho de marketing. Com nossa aquisição da Aampe, as marcas agora podem criar um agente de decisão por usuário para trazer uma verdadeira personalização 1:1 em escala. Analistas da indústria e os profissionais de marketing que usam a plataforma todos os dias concordam: MoEngage é a alternativa moderna líder aos clouds de marketing legados. Foi reconhecida como um dos 4 principais fornecedores no The Forrester Wave™ para Hubs de Marketing Multicanal 2024, um Visionário no Quadrante Mágico™ do Gartner® para Motores de Personalização 2026, e um Líder no IDC MarketScape para Plataformas de Dados de Clientes habilitadas por IA 2026. Esta validação dos analistas é respaldada pelos clientes, que nomearam a MoEngage como "Escolha dos Clientes" no Gartner® Peer Insights™ Voice of the Customer para Hubs de Marketing Multicanal por três anos consecutivos! MoEngage ajuda marcas em mais de 60 países a criar experiências digitais de destaque para mais de 2 bilhões de clientes todos os meses. MoEngage é apoiada por investidores líderes, incluindo Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime e Matrix Partners, com mais de 800 funcionários em 15 escritórios globais, tendo recentemente fechado uma rodada Série F de $280 milhões.

**Average Rating:** 4.5/5.0

**Total Reviews:** 509

#### How Do G2 Users Rate MoEngage?

- **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 9.1/10)
- **Relatórios:** 8.7/10 (Category avg: 8.4/10)
- **Integração de API:** 8.8/10 (Category avg: 8.6/10)
- **Automação de Marketing:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind MoEngage?

- **Vendedor:** [MoEngage](https://www.g2.com/pt/sellers/moengage)
- **Website da Empresa:** www.moengage.com
- **Ano de Fundação:** 2014
- **Localização da Sede:** San Francisco, California
- **Twitter:** @moengage  
2,530 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dfe3f42dace642de52fb6eada7fa99e23bbc66baa828a4c227182937790145e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4800048%2F&secure%5Burl_type%5D=linkedin_company_website)  
956 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Produto, Gerente de Marketing Digital
- **Top Industries:** Serviços Financeiros, Mídia Online
- **Company Size:** 56% Medium, 24% Small

#### What Do G2 Reviewers Say About MoEngage?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do MoEngage, tornando o gerenciamento de dados e a otimização de campanhas contínuos e eficientes.
- Os usuários adoram a **interface amigável** do MoEngage, permitindo a fácil construção de funis e acesso contínuo aos dados.
- Os usuários valorizam a **análise em tempo real** do MoEngage, aprimorando a tomada de decisões e a compreensão do usuário por meio de insights detalhados.
- Os usuários acham o MoEngage **útil para segmentação** e estatísticas de campanhas, simplificando as complexidades dos dados para uma gestão eficaz.
- Os usuários valorizam a **gestão eficiente de campanhas** da MoEngage, melhorando a geração de leads e a eficácia geral do marketing.

##### Cons

- Os usuários percebem **atributos relacionados à sessão ausentes** , necessitando de ajuda técnica e enfrentando problemas de entrega de notificações em alguns dispositivos.
- Os usuários acham a **curva de aprendizado íngreme** desafiadora, exigindo tempo e esforço significativos para entender a funcionalidade do MoEngage.
- Os usuários observam **limitações nas funcionalidades ao vivo** e o custo elevado do escalonamento da API, prejudicando a eficácia geral do MoEngage.
- Os usuários acham a **complexidade** na gestão de segmentos e nas ferramentas de IA desafiadora, impactando a experiência do usuário e a funcionalidade.
- Os usuários acham a **curva de aprendizado difícil** do MoEngage desafiadora, especialmente para novos usuários que estão explorando seus recursos.

#### What Are Recent G2 Reviews of MoEngage?

**["MoEngage Transforma Dados de Eventos Brutos em Jornadas de Campanhas Visuais e Acionáveis"](https://www.g2.com/pt/survey_responses/moengage-review-12502802)**

**Rating:** 4.5/5.0 stars

_— Usuário Verificado em Tecnologia da Informação e Serviços_

[Read full review](https://www.g2.com/pt/survey_responses/moengage-review-12502802)

**["Poderoso CRM multicanal com fortes análises de produto"](https://www.g2.com/pt/survey_responses/moengage-review-13211900)**

**Rating:** 5.0/5.0 stars

_— Abhijeet K._

[Read full review](https://www.g2.com/pt/survey_responses/moengage-review-13211900)

#### What Are G2 Users Discussing About MoEngage?

- [Para que serve o MoEngage?](https://www.g2.com/pt/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote
- [Para que serve o MoEngage?](https://www.g2.com/pt/discussions/what-is-moengage-used-for) - 2 comments

### [Salesmsg](https://www.g2.com/products/salesmsg/reviews)

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

**Average Rating:** 4.7/5.0

**Total Reviews:** 422

#### G2 Deal: Get 20% Off Your First Month

Get 20% off your first month of Salesmsg monthly plans. Start you're free 14-day trial today!

**Price:** ~~$49~~ → $39 per month

[View this exclusive G2 deal](https://www.g2.com/deals/offers/8a320c61-9d31-46d0-9dc7-8895f3cf0d4c?source=categories)

#### How Do G2 Users Rate Salesmsg?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.4/10)
- **API Integration:** 8.1/10 (Category avg: 8.6/10)
- **Marketing Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Salesmsg?

- **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg)
- **Company Website:** www.SalesMessage.com
- **Year Founded:** 2017
- **HQ Location:** Delray Beach, FL
- **Twitter:** @salesmsg  
148 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=475df0982f2442bf884ac60a7e5d995cedc9b15c31dd7eb3bbb5200a18ffaf70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmsg%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Sales
- **Top Industries:** Health, Wellness and Fitness, Real Estate
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Salesmsg?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Salesmsg to be highly **user-friendly and intuitive** , making communication seamless and convenient.
- Users find **easy communication** with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times.
- Users value the **easy integration** with HubSpot, enhancing their workflow for sending personalized SMS to customers.
- Users love the **seamless integration** with HubSpot, enhancing communication and lead management effectively.
- Users appreciate the **responsive customer support** of Salesmsg, noting their availability and genuine investment in user success.

##### Cons

- Users wish for **missing features** like dark mode and large image support to enhance their Salesmsg experience.
- Users face **messaging issues** with text delivery and limitations on SMS sending, affecting overall usability and efficiency.
- Users report **sending issues** with Salesmsg, facing blank panels and missing feedback on message delivery and responses.
- Users experience **SMS delivery issues** , leading to delays in message visibility and unexpected call notifications.
- Users report **slow loading** in the mobile app, making it hard to efficiently send messages and attachments.

#### What Are Recent G2 Reviews of Salesmsg?

**["Intuitive UI and Seamless HubSpot Integration That Boosts Efficiency"](https://www.g2.com/survey_responses/salesmsg-review-13351861)**

**Rating:** 5.0/5.0 stars

_— Josh U._

[Read full review](https://www.g2.com/survey_responses/salesmsg-review-13351861)

**["Effortless Customer Communication with Salesmsg"](https://www.g2.com/survey_responses/salesmsg-review-11705393)**

**Rating:** 5.0/5.0 stars

_— Michael S._

[Read full review](https://www.g2.com/survey_responses/salesmsg-review-11705393)

#### What Are G2 Users Discussing About Salesmsg?

- [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for)

### [Close](https://www.g2.com/de/products/close/reviews)

Close ist ein Vertriebs-CRM mit integrierter Telefonie, SMS, E-Mail, Automatisierung und KI, das für Gründer, Startups, Agenturen und wachsende Vertriebsteams entwickelt wurde. Die Plattform hilft Unternehmen, Leads zu verwalten, mit Interessenten zu kommunizieren, Chancen zu verfolgen und Nachfassaktionen aus einem einzigen System zu automatisieren. Close wird häufig von Teams genutzt, die möchten, dass ihr CRM die Vertriebsausführung unterstützt und nicht nur Kundendaten speichert. Benutzer können direkt in der Plattform telefonieren, E-Mails senden, SMS schreiben, Pipelines verwalten, Aufgaben zuweisen, Workflows erstellen, Outreach-Sequenzen durchführen und Vertriebsaktivitäten verfolgen. Close ist für von Gründern geführte Unternehmen, Startups, kleine Unternehmen, Agenturen, Personalvermittlungsfirmen, Coaching-Unternehmen, Finanzdienstleistungsteams, SaaS-Unternehmen und Inside-Sales-Teams konzipiert. Es unterstützt Teams, die von einzelnen Gründern bis hin zu Vertriebsorganisationen mit mehr als 100 Vertretern reichen. Wichtige Funktionen umfassen: • CRM- und Pipeline-Management zur Verfolgung von Leads, Kontakten, Chancen, Aktivitäten und Kundenbeziehungen • Integrierte Telefonie, SMS und E-Mail, mit Kommunikationshistorie, die mit Kundenakten verbunden ist • Vertriebsautomatisierung für Workflows, Sequenzen, Lead-Routing, Aufgabenmanagement und Nachfassaktionen • Power Dialer und Predictive Dialer für Teams, die ein hohes Volumen an Outbound-Vertrieb oder Rekrutierungs-Workflows verwalten • Berichterstattung und Analysen für Pipeline-Transparenz, Aktivitätsverfolgung, Prognosen und Vertriebsleistung • Chloe, die KI-Agentin, die direkt in Close integriert ist und dabei helfen kann, Leads zu qualifizieren, Meetings zu buchen, mit Interessenten nachzufassen, Konten zu recherchieren, Datensätze anzureichern, Gespräche zusammenzufassen und CRM-Daten zu aktualisieren Chloe arbeitet innerhalb von Close, wo Kundenakten, Gespräche, Aktivitäten, Chancen und Workflows bereits vorhanden sind. Dies ermöglicht es Chloe, Maßnahmen im CRM-Kontext zu ergreifen, anstatt als eigenständiges KI-Tool zu arbeiten, das über separate Integrationen verbunden ist. Teams können Chloe nutzen, um neue Leads zu gewinnen, ruhende Chancen wiederzubeleben, Qualifikationsdaten zu erfassen, Meetings zu planen und qualifizierte Gespräche bei Bedarf an menschliche Vertriebsmitarbeiter zu übergeben. Durch die Kombination von CRM, Kommunikation, Automatisierung, Berichterstattung und KI-unterstützten Vertriebs-Workflows in einer Plattform hilft Close Teams, manuelle Arbeit zu reduzieren, die Geschwindigkeit bei der Lead-Bearbeitung zu verbessern, die Konsistenz bei Nachfassaktionen zu wahren und mehr Vertriebsaktivitäten zu verwalten, ohne unnötige operative Komplexität hinzuzufügen.

**Average Rating:** 4.7/5.0

**Total Reviews:** 2,066

#### G2 Deal: 20% off for new Close customers

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. G2 users receive a 20%, one-time discount off first billing cycle for new Close customers. Offer expires December 31, 2026.

**Offer expires:** 31 Dezember 2026

[View this exclusive G2 deal](https://www.g2.com/de/deals/offers/9977c13f-e5ec-4adb-bbe2-063d2114e9e2?source=categories)

#### How Do G2 Users Rate Close?

- **War the product ein guter Geschäftspartner?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.4/10)
- **API-Integration:** 9.1/10 (Category avg: 8.6/10)
- **Marketingautomatisierung:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Close?

- **Verkäufer:** [Close](https://www.g2.com/de/sellers/close)
- **Unternehmenswebsite:** close.com
- **Gründungsjahr:** 2013
- **Hauptsitz:** 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States
- **Twitter:** @Close  
6,592 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8980b4bb0778d41500d3b100ba9f3961c87b6cc7fd74a5b1c0aa7775da9fc28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597204%2F&secure%5Burl_type%5D=linkedin_company_website)  
213 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Gründer
- **Top Industries:** Marketing und Werbung, Computersoftware
- **Company Size:** 76% Small, 20% Medium

#### What Do G2 Reviewers Say About Close?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden Close **äußerst benutzerfreundlich** , was einen schnellen Zugriff auf wesentliche Funktionen für ein effizientes Geschäftsmanagement ermöglicht.
- Benutzer finden Close **unglaublich hilfreich** , besonders wegen seines intuitiven Designs und des schnellen Kundensupports.
- Benutzer lieben die **Einfachheit und Benutzerfreundlichkeit** von Close, was die Kundenverwaltung und das Nachverfolgen von Interessenten mühelos macht.
- Benutzer schätzen die **verbesserten Kommunikationsmanagement** -Funktionen von Close, die Kundeninteraktionen effektiv und effizient rationalisieren.
- Benutzer lieben das **intuitive Design** von Close, da sie es benutzerfreundlich und effizient für ihre Bedürfnisse finden.

##### Cons

- Benutzer bemerken die **fehlenden Funktionen** in Close, wie Einschränkungen der mobilen App und keine WhatsApp-Integration, was die Benutzerfreundlichkeit beeinträchtigt.
- Benutzer erleben **Anrufprobleme** , einschließlich unerwarteter Gebühren und Aufnahmefehler, die eine effektive Nutzung behindern können.
- Benutzer finden die **begrenzten Funktionen** von Close einschränkend, insbesondere für B2C-Bedürfnisse und erweiterte Funktionalitäten.
- Benutzer finden die **begrenzte Anpassungsmöglichkeit** von Close frustrierend, insbesondere für maßgeschneiderte Berichte und erweiterte Dashboards.
- Benutzer finden die **Lernkurve steil** , mit Herausforderungen beim Zusammenführen von Leads und beim effektiven Verwalten von benutzerdefinierten Berichten.

#### What Are Recent G2 Reviews of Close?

**["Close CRM hält uns scharf, schnell und fokussiert."](https://www.g2.com/de/survey_responses/close-review-11757558)**

**Rating:** 5.0/5.0 stars

_— Jose N._

[Read full review](https://www.g2.com/de/survey_responses/close-review-11757558)

**["Die beste Kaltakquise-Software, die ich je benutzt habe"](https://www.g2.com/de/survey_responses/close-review-11465611)**

**Rating:** 5.0/5.0 stars

_— Adhiraj P._

[Read full review](https://www.g2.com/de/survey_responses/close-review-11465611)

#### What Are G2 Users Discussing About Close?

- [Wofür wird Close verwendet?](https://www.g2.com/de/discussions/close-what-is-close-used-for) - 2 comments
- [What is Close used for?](https://www.g2.com/de/discussions/what-is-close-used-for) - 1 comment

### [EZ Texting](https://www.g2.com/es/products/ez-texting/reviews)

Desde 2004, EZ Texting ha proporcionado a más de 230,000 empresas y organizaciones en crecimiento una forma sencilla de comenzar con el marketing por mensajes de texto, y potentes funciones e integraciones para mantener las conversaciones en marcha. Asegura números confiables. Construye audiencias atentas. Crea textos efectivos. Empieza gratis hoy.

**Average Rating:** 4.5/5.0

**Total Reviews:** 728

#### G2 Deal: Save 20%

Offer valid on first purchase only. Applies to standard annual subscriptions only. Excludes volume add-ons and custom plans.

**Price:** ~~$25-125/month~~ → $20-$100/month billed annually

[View this exclusive G2 deal](https://www.g2.com/es/deals/offers/ffd7f94e-dcdc-46df-b130-b6b68f011405?source=categories)

#### How Do G2 Users Rate EZ Texting?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.1/10 (Category avg: 9.1/10)
- **Informes:** 8.5/10 (Category avg: 8.4/10)
- **Integración de API:** 7.5/10 (Category avg: 8.6/10)
- **Automatización de Marketing:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind EZ Texting?

- **Vendedor:** [EZ Texting](https://www.g2.com/es/sellers/ez-texting)
- **Sitio web de la empresa:** www.eztexting.com
- **Año de fundación:** 2005
- **Ubicación de la sede:** San Francisco, CA
- **Twitter:** @EzTexting  
2,611 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e87889cb5501796f1ddab1b84b967e54ba6f46cb1d581524fb62b558a2f313d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1439495%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propietario, Presidente
- **Top Industries:** Gestión de organizaciones sin fines de lucro, Bienes Raíces
- **Company Size:** 65% Small, 29% Medium

#### What Do G2 Reviewers Say About EZ Texting?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de EZ Texting, lo que lo convierte en una opción confiable para una comunicación efectiva.
- Los usuarios valoran las capacidades de **comunicación fácil** de EZ Texting, mejorando las interacciones con los clientes con alta participación y eficiencia.
- Los usuarios valoran la **interfaz fácil de usar** de EZ Texting, lo que permite una gestión de campañas sencilla y una comunicación eficiente.
- Los usuarios elogian el **soporte al cliente de primer nivel** de EZ Texting, asegurando una implementación fluida y asistencia cuando sea necesario.
- A los usuarios les encanta la **fácil configuración** de EZ Texting, lo que hace que la comunicación con clientes y clientes sea muy sencilla.

##### Cons

- Los usuarios encuentran que EZ Texting es **caro** , especialmente debido a la expiración inesperada de créditos y los costos adicionales por enviar mensajes.
- Los usuarios encuentran la interfaz de EZ Texting **no intuitiva** , expresando un deseo de mejorar la facilidad de uso y las opciones de configuración.
- Los usuarios están frustrados por **problemas de SMS** como costos adicionales de crédito y capacidades limitadas de envío de mensajes de texto en grupo en EZ Texting.
- Los usuarios informan que experimentan **problemas de envío** con mensajes que frecuentemente rebotan y análisis inadecuados para un mejor direccionamiento.
- Los usuarios encuentran el **proceso de gestión de contactos engorroso** , deseando una experiencia más intuitiva y simplificada.

#### What Are Recent G2 Reviews of EZ Texting?

**["De hecho, es fácil"](https://www.g2.com/es/survey_responses/ez-texting-review-10940577)**

**Rating:** 5.0/5.0 stars

_— Matt ._

[Read full review](https://www.g2.com/es/survey_responses/ez-texting-review-10940577)

**["Notificaciones Prioritarias"](https://www.g2.com/es/survey_responses/ez-texting-review-4482196)**

**Rating:** 4.0/5.0 stars

_— Jim D._

[Read full review](https://www.g2.com/es/survey_responses/ez-texting-review-4482196)

#### What Are G2 Users Discussing About EZ Texting?

- [¿Para qué se utiliza EZ Texting?](https://www.g2.com/es/discussions/what-is-ez-texting-used-for) - 2 comments
- [What technology is used to send texts?](https://www.g2.com/es/discussions/what-technology-is-used-to-send-texts)
- [¿Es gratis EZ Texting?](https://www.g2.com/es/discussions/is-ez-texting-free) - 1 comment
- [What are the common features of text messaging?](https://www.g2.com/es/discussions/ez-texting-what-are-the-common-features-of-text-messaging)
- [What is EZ Texting?](https://www.g2.com/es/discussions/what-is-ez-texting) - 1 comment

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[Browse SMS Marketing Themes](/categories/sms-marketing/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated July 14, 2026

SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty.

SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses.

### Core capabilities of SMS marketing software

To qualify for inclusion in the SMS Marketing category, a product must:

- Reach mobile users via SMS messaging
- Provide an opt-in opportunity for new subscribers
- Track interaction data related to each SMS campaign
- Provide analytics or insights into SMS marketing efforts

### Common use cases for SMS marketing software

- Sending promotional messages, discounts, and limited-time offers to drive immediate customer action
- Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates
- Delivering personalized reminders for appointments, reservations, renewals, or order pickups
- Supporting two-way customer communication for inquiries, feedback collection, and service interactions
- Sending transactional alerts such as order confirmations, shipping updates, and payment notifications
- Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging
- Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights
- Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach
- Re-engaging inactive customers through personalized follow-up messages or win-back campaigns

### How SMS marketing software differs from other tools

SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing).

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image")](https://www.g2.com/products/attentive/reviews)[Attentive](https://www.g2.com/products/attentive/reviews)[4.5/5(1,486)](https://www.g2.com/products/attentive/reviews) | Ecommerce SMS retention campaigns | "Sugarloaf Mountain –– Your Maine Attentive Review ✔️" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c5eaa3c924d805ec84037adc0b148f56/insider-one.png "Product Avatar Image")](https://www.g2.com/products/insider-one/reviews)[Insider One](https://www.g2.com/products/insider-one/reviews)[4.8/5(1,414)](https://www.g2.com/products/insider-one/reviews) | Omnichannel journey orchestration | "Insider powered channels now drive roughly 5X% of our total web revenue" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image")](https://www.g2.com/products/birdeye/reviews)[Birdeye](https://www.g2.com/products/birdeye/reviews)[4.7/5(4,222)](https://www.g2.com/products/birdeye/reviews) | Review-driven customer texting | "Efficient, Centralized Review Management That Actually Saves Time" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7441fc8f40f32dff95af4e9a83e1a038/slicktext.png "Product Avatar Image")](https://www.g2.com/products/slicktext/reviews)[SlickText](https://www.g2.com/products/slicktext/reviews)[4.8/5(1,897)](https://www.g2.com/products/slicktext/reviews) | Simple SMS campaign setup | "Effortless Mass Texting and Smart Keyword Campaigns with SlickText" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image")](https://www.g2.com/products/podium/reviews)[Podium](https://www.g2.com/products/podium/reviews)[4.5/5(2,110)](https://www.g2.com/products/podium/reviews) | Local business text-first communication | "Fees less like a review collection tool and more like a digital front desk" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_78157590672afd10e3d32913f02518ca/textedly.png "Product Avatar Image")](https://www.g2.com/products/textedly/reviews)[Textedly](https://www.g2.com/products/textedly/reviews)[4.6/5(1,417)](https://www.g2.com/products/textedly/reviews) | Bulk texting for periodic outreach | "Textedly Is Easy to Use with truly Top-Tier Customer Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image")](https://www.g2.com/products/klaviyo/reviews)[Klaviyo](https://www.g2.com/products/klaviyo/reviews)[4.6/5(1,361)](https://www.g2.com/products/klaviyo/reviews) | Ecommerce email and SMS segmentation | "Klaviyo Makes Email Automation Simple, Powerful, and Reliable" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d905f0162fb0e2f776fba47437283c20/highlevel.png "Product Avatar Image")](https://www.g2.com/products/highlevel/reviews)[HighLevel](https://www.g2.com/products/highlevel/reviews)[4.6/5(651)](https://www.g2.com/products/highlevel/reviews) | Agency CRM and SMS automation | "Outstanding C \*\*\*\*\* 5 stars for Mari Aguilar. she needs a raise I will be sending her boss an email" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Product Avatar Image")](https://www.g2.com/products/braze/reviews)[Braze](https://www.g2.com/products/braze/reviews)[4.5/5(1,698)](https://www.g2.com/products/braze/reviews) | Personalized customer engagement at scale | "Driving Revenue Through More Connected Customer Engagement" |

* * *

Show More

### SMS Marketing Topics

- [SMS Marketing Software buying insights at a glance](#sms-marketing-software-buying-insights-at-a-glance)
- [What are the top-reviewed SMS Marketing Software on G2?](#what-are-the-top-reviewed-sms-marketing-software-on-g2)
- [What I Often See in SMS Marketing Software](#what-i-often-see-in-sms-marketing-software)
- [My Expert Takeaway on SMS Marketing Software in 2026](#my-expert-takeaway-on-sms-marketing-software-in-2026)
- [SMS Marketing Software FAQs](#sms-marketing-software-faqs)
- [Sources](#sources)

[
### SMS Marketing Topics
 Expand/Collapse ](#)
- [SMS Marketing Software buying insights at a glance](#sms-marketing-software-buying-insights-at-a-glance)
- [What are the top-reviewed SMS Marketing Software on G2?](#what-are-the-top-reviewed-sms-marketing-software-on-g2)
- [What I Often See in SMS Marketing Software](#what-i-often-see-in-sms-marketing-software)
- [My Expert Takeaway on SMS Marketing Software in 2026](#my-expert-takeaway-on-sms-marketing-software-in-2026)
- [SMS Marketing Software FAQs](#sms-marketing-software-faqs)
- [Sources](#sources)

## Learn More About SMS Marketing Software

### SMS Marketing Software buying insights at a glance

[SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing))

In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels.

Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models.

Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time.

#### Top 5 FAQs from software buyers:

- What is the best sms marketing software for high-volume campaigns?
- How do sms marketing platforms handle compliance and opt-in management?
- Which sms marketing solutions integrate with CRM and ecommerce tools?
- How quickly can I launch campaigns using sms marketing software?
- What features define the best sms marketing software for personalization?

G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews).

### What are the top-reviewed SMS Marketing Software on G2?

These are 5 of the top-reviewed sms marketing software:

- [**Attentive**](https://www.g2.com/products/attentive/reviews)
- Number of Reviews: 1,275
- Satisfaction: 99
- Market Presence: 95
- G2 Score: 97
- [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews)
- Number of Reviews: 1,298
- Satisfaction: 50
- Market Presence: 94
- G2 Score: 72
- [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews)
- Number of Reviews: 725
- Satisfaction: 77
- Market Presence: 67
- G2 Score: 72
- [**BirdEye**](https://www.g2.com/products/birdeye/reviews)
- Number of Reviews: 3,900
- Satisfaction: 82
- Market Presence: 88
- G2 Score: 85
- [**Podium**](https://www.g2.com/products/podium/reviews)
- Number of Reviews: 2,066
- Satisfaction: 79
- Market Presence: 95
- G2 Score: 87

Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports))

Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports))

G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

### What I Often See in SMS Marketing Software

**Feedback Pros: What Users Consistently Appreciate**

**Easy campaign setup with intuitive dashboards and message scheduling workflows**

- _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_

**High message delivery rates with reliable real time customer engagement tracking**

- _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_

**Seamless integrations with crm ecommerce platforms streamline marketing automation processes**

- _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_

**Cons: Where Many Platforms Fall Short**

**Limited message customization options restrict advanced segmentation and personalization capabilities**

- _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_

**Pricing structures become expensive quickly with high volume messaging campaigns**

- _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review

**Occasional delays or delivery inconsistencies impact time sensitive campaign performance**

- _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_

### My Expert Takeaway on SMS Marketing Software in 2026

What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys.

The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools.

I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking.

The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale.

### SMS Marketing Software FAQs

#### What is the best SMS marketing software for small businesses?

Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored:

- [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features.
- [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability.
- [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams.

#### What is the most reliable SMS marketing platform for retailers?

Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments:

- [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance.
- [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data.
- [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows.

#### What is the best SMS marketing service with automation features?

Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities:

- [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging.
- [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale.
- [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases.

#### What are the benefits of SMS marketing software?

SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates.

#### Which software combines email and SMS marketing?

Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose:

- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data.
- [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM.
- [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows.

### Sources

1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software
2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions).

**Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.)

**Last Updated on:** March 19, 2026