I think the user interface of Attentive is really intuitive and simple to use. We've got a million different SaaS products for our businesses, and sometimes there's a steep learning curve for even the most simple operations. But with Attentive, the UX/UI is so intuitive that it doesn't require a ton of training or customer service help to get set up. I really like that it's easy to use and fast to set up different campaigns and flows. That's something I really appreciate. Review collected by and hosted on G2.com.

I would say its strength is also its weakness. Some of the other integrations aren't as easy, like maybe installing it on a custom website. I'm not sure it would be as easy or even possible to do all of these things through automation with platforms other than Shopify. We considered moving off Shopify in pursuit of other sales channels, and I'm not confident Attentive would work as seamlessly elsewhere. Also, I'm not sure the setup would have been as easy without the white glove service. Review collected by and hosted on G2.com.