GoTo Connect Pricing Overview

GoTo Connect Pricing Key Insights

Last updated on Apr 09, 2026

GoTo Connect offers 2 pricing editions, starting from $27 to $32 . GoTo Connect pricing tiers are designed to support different usage levels and team sizes. GoTo Connect does not offer a free trial. Compare the GoTo Connect pricing table below to figure out the best fit for your needs. Some plans may require you to contact GoTo for custom pricing.

Basic — $27 / 1 User, Per month

Standard — $32 / 1 User, Per month

Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Basic

Starting at $27.00

1 User, Per month

A simple business phone system with chat and video conferencing built right in

Standard

Starting at $32.00

1 User, Per month

Award-winning, cloud phone system with secure voice, video meetings & chat. Volume based discounting available

All-Inclusive Features for $19.95 - GoToConnect provides all the features you need with unlimited use (where other companies charge extra for additional features or increased use).

Pricing information for GoTo Connect is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase GoTo Connect must be conducted with the seller.

Sign up for a no-obligation month-to-month account, or sign a long-term contract for better deals on service pricing and hardware.

Pricing information was last updated on March 21, 2025

GoTo Connect Pricing FAQs

Generated using AI

GoTo Connect's pricing is best suited for small to mid-market businesses seeking a full-featured cloud phone system without enterprise-level complexity or cost. G2 reviewers from small businesses across industries including healthcare, legal services, real estate, insurance, and consulting consistently praise GoTo Connect's pricing as accessible and feature-rich for teams under 50 employees. The Basic tier suits very small teams needing straightforward calling and basic integrations, while the Standard tier appeals to growing mid-market organizations requiring unlimited users, CRM integrations, and advanced call routing. G2 reviews from mid-market companies in retail, financial services, and education also confirm strong fit for organizations managing 50 to several hundred users.

GoTo Connect does not offer a free version. According to G2's pricing data for GoTo Connect, the entry-level Basic tier starts at $27.00 per month and supports up to 20 users with limited video conferencing for up to 4 participants and basic integrations like Outlook and Google Workspace. GoTo Connect's Standard tier, starting at $32.00, unlocks unlimited users, unlimited auto attendants, call routing, queues, video meetings for up to 250 participants, and CRM integrations with Salesforce and HubSpot. G2 reviewers frequently note that advanced reporting and contact center features are available in higher tiers, with enterprise needs addressed through custom quotes.

GoTo Connect is widely regarded as strong value across G2 reviews. Numerous G2 reviewers highlight significant cost savings compared to competitors like RingCentral, Vonage, Mitel, and traditional landline providers. One G2 reviewer noted switching from Mitel and dropping their bill from nearly $1,800 to under $600 monthly. Another reported cutting costs by 40% versus their previous telco. G2 users consistently praise the all-inclusive feature set, noting that auto-attendants, dial plans, call queues, faxing, and video meetings are bundled without extra charges. Some G2 reviewers in smaller businesses mention pricing could be lower, but the overwhelming consensus across hundreds of reviews is that GoTo Connect's pricing delivers enterprise-grade features at a competitive cost.

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GoTo Connect Pricing Reviews

(2)

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/30/2026

"Dynamic, Complete Software That Delivers"

5/5

What do you like best about GoTo Connect?

Yes, this is a very dynamic software used by the company where I work. This software integrates voice and contact center features into one platform. The software does not rely heavily on traditional phones, but I mostly use it for business purposes. Review collected by and hosted on G2.com.

What do you dislike about GoTo Connect?

It’s a bit more expensive than other apps, but I still think it’s worth it. Review collected by and hosted on G2.com.

What problems is GoTo Connect solving and how is that benefiting you?

In the beach meeting between companies, they can collaborate more intensively and complete all documentation quickly without worrying about legality. It also facilitates controlling the team's performance within the company as it can be integrated with CRM and others, making it more efficient. Review collected by and hosted on G2.com.

David S.

Small-Business (50 or fewer emp.)

5/6/2026

"Mixed Experience with GoTo Connect's Call Quality and Setup"

3/5

What do you like best about GoTo Connect?

I frequently use GoTo Connect for online meetings, which is really helpful. I like how it solves the problem of routing calls to the right person based on the time of day. I can also set up multiple offices and manage ring groups and dial plans. Changing after-hours phone calls every week is smooth, and setting up the phones and getting them plugged in and hooked to the router was very easy. Review collected by and hosted on G2.com.

What do you dislike about GoTo Connect?

At our main office, we often get messages of degraded call quality. That's a frequent problem for us. Doing dial plans, ringtones, office locations, setting up new users is very difficult and GoTo Connect does not provide much assistance. GoTo also spams us for signing up for extra features. They offer frequent "webinars," that are really just sales pitches. Review collected by and hosted on G2.com.