--- title: Talkroute Reviews meta\_title: 'Talkroute Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 44 reviews by the users' company size, role or industry to find out how Talkroute works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 44 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Talkroute Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Talkroute but has limited features. Are you part of the Talkroute team? [Upgrade your plan](https://my.g2.com/talkroute/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs. * * * Seller [Talkroute](https://www.g2.com/sellers/talkroute) Discussions [Talkroute Community](https://www.g2.com/products/talkroute/discuss) Solution Type All-in-One Overview by Paul Howey (CEO at Talkroute) Show More ## Pricing Pricing provided by Talkroute. ### BASIC $19 per account, per month (not billed per user) ### PLUS $39 per account, per month (not billed per user) [ View More Pricing Information ](https://www.g2.com/products/talkroute/pricing) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ View All Alternatives ](https://www.g2.com/products/talkroute/competitors/alternatives) ## User Insights Average based on 44 real user reviews. Implementation Time \<1 month [Log in to unlock pricing and user insights](/login) PH Plassot H. Cutomer Operration Lead Small-Business (50 or fewer emp.) 1/18/2026 "Talkroute Makes Business Calling Simple and Reliable" 5/5 What do you like best about Talkroute? What I appreciate most about Talkroute is how straightforward it is to use. Setting up extensions and greetings was quick and didn’t take much effort. The mobile app has been reliable for me, and notifications come through promptly. It’s also easy to track missed calls and follow up without delay. I especially like that everyone can use their own phones while still showing up under a single business number. Review collected by and hosted on G2.com. What do you dislike about Talkroute? The desktop app occasionally takes a little while to load. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? Talkroute gives us a centralized phone system without having to invest in expensive equipment. It’s helped us respond more quickly and present a more organized, professional experience to customers. Overall, it has made our communication much easier to manage and keep on track. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SS Stephanie S. Front Desk Coordinator Small-Business (50 or fewer emp.) 10/14/2025 "Efficient Voicemail Transcription Saves Me Time Every Day" 5/5 What do you like best about Talkroute? I really appreciate how straightforward the voicemail system is. Having my messages transcribed and delivered to my email allows me to easily forward them to the appropriate staff member, eliminating the need to listen and manually write everything down. This feature saves me a significant amount of time each day. Review collected by and hosted on G2.com. What do you dislike about Talkroute? The selection of hold music is somewhat limited. It would be great if we could upload our own custom audio files, such as company announcements. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? with our old system, messages often went missing or remained unattended for hours whenever someone was out of the office. It created a lot of confusion. Now, every message and call is logged and tracked, allowing me to make sure that nothing slips through the cracks. As a result, our clients receive follow-ups much more quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NC Nelly C. DevOps Engineer Small-Business (50 or fewer emp.) 12/14/2025 "Switched from Grasshopper and felt the difference right away" 5/5 What do you like best about Talkroute? We used grasshopper before. The call quality in Talkroute is much better than hat we used before. The setup structure is very easy. Now I set up a call menu in just ten minutes. Everything feels straightforward and not confusing. In Talkroute there is no chunkiness which we felt in grasshopper. Review collected by and hosted on G2.com. What do you dislike about Talkroute? I would appreciate having additional options for call tracking and reporting. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? Previously, we struggled with dropped calls and slow responses from support. Since switching to talkroute, our calls have become reliable, and customers are always able to reach me. This has made a positive difference for our business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Giovanna R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanna R.") GR Giovanna R. Real Estate Agent Small-Business (50 or fewer emp.) 10/8/2025 "Best phone system for real estate" 5/5 What do you like best about Talkroute? It just works. No complicated setup and no clunky software. I’ve tried other phone systems before that felt bloated or unreliable, but Talkroute is clean, fast, and dependable. That’s important when clients expect quick responses. Review collected by and hosted on G2.com. What do you dislike about Talkroute? Not a big issue, but I’d love to see a dark mode option in the dashboard. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? As a real estate agent, I’m constantly on the move, whether it’s for showings, open houses, or client meetings. My team and I were looking for a seamless solution to manage our business calls without the need for additional hardware. Talkroute provided exactly what we needed right away. Now, no matter where we are, we come across as professional and unified, which has really helped build trust with our clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KM Karthikeyan M. Small-Business (50 or fewer emp.) 1/9/2026 "Effortless Setup and Seamless Remote Calling" 5/5 What do you like best about Talkroute? We quickly configured the call routes and extensions without needing to invest in any hardware. Our remote staff can now answer calls seamlessly on their laptops and phones. Review collected by and hosted on G2.com. What do you dislike about Talkroute? A darker theme option would be a welcome addition, especially for those long admin sessions. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? It replaced our previously scattered phone setup with a single virtual system, which has improved our responsiveness to customer outreach. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic FJ Franco J. Small-Business (50 or fewer emp.) 1/17/2026 "Easy Call Pickup Anywhere with Minimal Setup" 5/5 What do you like best about Talkroute? Agents can pick up calls from anywhere with minimal setup. Call forwarding and queues are also easier to manage. Review collected by and hosted on G2.com. What do you dislike about Talkroute? Mobile notifications sometimes lag, especially when I switch between networks. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? This lets our remote agents stay on calls without needing a VPN or desk phones. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AH Adam H. Operations Manager Small-Business (50 or fewer emp.) 10/16/2025 "Streamlined Experience with Talkroute, but Needs More CRM Integrations" 5/5 What do you like best about Talkroute? The overall experience feels much lighter and more streamlined. With RingCentral, I was overwhelmed by features I never used and constantly felt like I was paying for unnecessary extras. In contrast, Talkroute provides exactly what I need, without any of the unnecessary clutter. Review collected by and hosted on G2.com. What do you dislike about Talkroute? Would be cool if it had more integrations with crm’s like HubSpot Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? We now have a simple, affordable phone system that doesn’t require training or IT help. Everyone on the team was able to start using it right away. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CH Choon H. Customer Service Manager Small-Business (50 or fewer emp.) 10/10/2025 "Solid features at a great price" 5/5 What do you like best about Talkroute? All the essential features are available right from the start, including call forwarding, voicemail, custom greetings, and texting. I appreciated not having to pay extra for the functions I truly needed. Review collected by and hosted on G2.com. What do you dislike about Talkroute? The mobile app works well overall, though it can be a bit slow to load at times. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? It keeps my small team organized and on the same page. We can take calls from different devices and still maintain a consistent experience for our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AK Anna K. Event Operations Manager Small-Business (50 or fewer emp.) 10/12/2025 "Customer service is actually helpful" 5/5 What do you like best about Talkroute? The support team is responsive and knowledgeable. I had a question during setup and got a clear, friendly answer right away, no runaround or long wait. Review collected by and hosted on G2.com. What do you dislike about Talkroute? Honestly, I have no significant complaints at this point. Everything has been running smoothly. Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? Initially, I was concerned about switching systems and potentially losing calls in the process. However, Talkroute ensured a smooth transition. Their team assisted me with porting my number and setting everything up efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TK Tom K. Proprietor Small-Business (50 or fewer emp.) 8/13/2025 "Does What I Need It To Do" 5/5 What do you like best about Talkroute? The monthly cost fits my budget and I like that I can use my existing phone instead of buying new equipment and it's straightforward and doesn't have a bunch of features I'll never use. Just simple call forwarding and voicemail Review collected by and hosted on G2.com. What do you dislike about Talkroute? The web dashboard could load a bit faster, but it's not a big deal Review collected by and hosted on G2.com. What problems is Talkroute solving and how is that benefiting you? I used to miss a lot of business calls when I relied only on my cell phone. I’ve set business hours and voicemail handles calls after hours. It works well because customers can reach me when they need to and I don’t miss important calls anymore Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Talkroute? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Talkroute ](https://www.g2.com/products/talkroute/discussions/new) GU Guest User • Last activity over 3 years ago Who owns Talkroute? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/who-owns-talkroute) [ View all Discussions ](https://www.g2.com/products/talkroute/discuss) ## Pricing Options Pricing provided by Talkroute. ### BASIC $19 per account, per month (not billed per user) ### PLUS $39 per account, per month (not billed per user) ### PRO $59 per account, per month (not billed per user) [ View More Pricing Information ](https://www.g2.com/products/talkroute/pricing) Talkroute Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c78a65f8770d6f6cf50f63a0d2328a55/grasshopper.png "Product Avatar Image") Grasshopper 3.9/5(162) [ Compare Now ](https://www.g2.com/compare/grasshopper-vs-talkroute) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,429) [ Compare Now ](https://www.g2.com/compare/ringex-vs-talkroute) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,399) [ Compare Now ](https://www.g2.com/compare/quo-quo-vs-talkroute) ##### ##### Talkroute Features Basic Communication Phone Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Individual Download Basic Communication - Cloud PBX Call Management [ View More Features ](https://www.g2.com/products/talkroute/features) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the top experience management app available](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[Top-rated loyalty program apps for customer retention](https://www.g2.com/discussions/top-rated-loyalty-program-apps-for-customer-retention)[What's the top CPaaS software](https://www.g2.com/discussions/what-s-the-top-cpaas-software) [Top ABM ad tools for targeting enterprise accounts](https://www.g2.com/discussions/top-abm-ad-tools-for-targeting-enterprise-accounts)[Top-rated platforms for mentoring and coaching programs](https://www.g2.com/discussions/top-rated-platforms-for-mentoring-and-coaching-programs)[Pros and Cons Details](https://www.g2.com/products/talkroute/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)