# Matterport Reviews
**Vendor:** Matterport  
**Category:** [Real Estate Virtual Tour Software](https://www.g2.com/categories/real-estate-virtual-tour)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 95
## About Matterport
Matterport is a 3D data platform trusted by thousands of businesses around the world to securely store and manage 3D digital twins of their properties.



## Matterport Pros & Cons
**What users like:**

- Users enjoy the **automated 3D Dollhouse view** and Floor Plan, enhancing engagement and reducing costly site visits. (1 reviews)
- Users admire the **exceptional quality** of Matterport's 3D visualizations, enhancing engagement and reducing site visit costs. (1 reviews)

**What users dislike:**

- Users express frustration with the **lack of customization** options and limited control over data in Matterport. (2 reviews)
- Users express frustration over the **expensive ongoing hosting fees** that add up quickly for managing portfolios. (1 reviews)
- Users report significant **permission issues** with Matterport's customer service, experiencing frustration and lack of resolution for their inquiries. (1 reviews)
- Users report a **poor interface design** that complicates interactions and hampers effective communication with customer support. (1 reviews)


## Matterport Discussions
  - [I saw your video for 'portfolio' released on YouTube, when will this feature be live?](https://www.g2.com/discussions/i-saw-your-video-for-portfolio-released-on-youtube-when-will-this-feature-be-live) - 1 comment, 1 upvote
  - [When are you implementing virtual staging?](https://www.g2.com/discussions/when-are-you-implementing-virtual-staging) - 1 comment, 1 upvote
  - [Am I the only one who has had this happen? I have heard many stories of this and I'd love to hear the victim's side of this commonplace issue.](https://www.g2.com/discussions/33400-am-i-the-only-one-who-has-had-this-happen-i-have-heard-many-stories-of-this-and-i-d-love-to-hear-the-victim-s-side-of-this-commonplace-issue) - 1 comment, 1 upvote
  - [Has anyone else had issues with their customer service?](https://www.g2.com/discussions/has-anyone-else-had-issues-with-their-customer-service) - 3 comments, 1 upvote
  - [Why is Matterport good?](https://www.g2.com/discussions/why-is-matterport-good) - 1 comment

- [View Matterport pricing details and edition comparison](https://www.g2.com/products/matterport/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A59%3A33+-0500&secure%5Bsession_id%5D=5b425186-4632-4f3e-821d-26bef7ba7029&secure%5Btoken%5D=78bf31809c691dd3dce348e4e32a4304bc9764d3dadb5b8c835550e03748b5e7&format=llm_user)

## Matterport Features
**Marketing **
- Branding
- Contact Forms & Lead Generation
- Open House Scheduling

**Field Management**
- Field Collaboration
- Field Coordination
- Safety Compliance
- Field Communication
- Workforce Scheduling

**Tour Creation **
- Photo Splicing
- 3D Transitions
- VR Capabilities
- AR Capabilities
- Navigation Buttons
- Embedding and Uploading

**Asset Management**
- Resource Management
- Visual Project Tracking
- Reporting

**Visualization**
- Floorplans
- GPS & Mapping

## Top Matterport Alternatives
  - [OpenSpace](https://www.g2.com/products/openspace/reviews) - 4.5/5.0 (14 reviews)
  - [Real Tour Vision](https://www.g2.com/products/real-tour-vision/reviews) - 4.8/5.0 (25 reviews)
  - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - 4.4/5.0 (5,195 reviews)