Great seamless system & visual product. Matterport interface is easy to use and provides a good user experience. Great options to tag virtual spaces and functionality to drop in media links.
1.Not a great opportunity for the "service provider." A service provider's interests are not really aligned with Matterport, since the service provider wants to keep ongoing customers while Matterport is more interested in selling another camera and hosting plan to the customers of service providers. Matterport essentially uses the service provider as an advertisement for their system, and smatters spaces with their logo linked to their site trying to sell the system. This is not a true "White Label" sytem. This devalues the product in my opinion. Furthermore, past stunts from Matterport include advertising lowball service provider rates. (They did stop this at least) and while I can't verify this, some service providers report that Matterport actually had sales people reach out to their clients and try to sell them cameras.
2. Expensive Data "Hostage" System - You don't own the data you capture, rather Matterport does. As long as you own the camera and want to use it, you will be stuck in Matterport's system and forced to fork out for expensive payment plans whilst at the mercy of whatever they decide to do. Matterport retains absolute autonomy and has recently raised the cost of their hosting plans. If you like the feeling of having control over your data & expenses, Matterport will be a bad choice in my opinion. Furthermore as I got into Matterport to document construction sites & MEC systems, I quickly realized this lack of autonomy was also a problem for clients who need to "own" the data, particularly government agencies who have security concerns as well.
3. Market Demand & Disruptive Technology - Matterport is very expensive IMO and they as a company overestimate the value it delivers. While it is truly a great product, the upfront and ongoing expense seems disproportionate to the value it brings. Furthermore cheaper and disruptive tech is always hitting the market, making this very questionable for someone viewing this as a business opportunity.
SUMMARY: For me and my use cases, I really disliked feeling "hostage" to their system, and I didn't feel the market valued the product enough to make it worth it becoming a significant part of my business. I was honestly relieved to sell the camera. Furthermore the risk is you will spend alot of money on this, get "locked" into the system, only to discover a competitor has developed a more cost effective system that gives the user more autonomy. So for me Matterport really just overvalues itself in light of the risks, lack of control, and expenses to the service provider.
This is the review I wish i'd seen before I blew my money on Matterport as a service provider. Its a great system and may work for the right business. I really recommend you question it though, and if you are willing for the committment of building a library of data that "traps" you into the system.
Capturing spaces in 3D for "virtual" viewing. Provides a detailed virtual capture system that is seamless with a collaborative interface.