
- Massively scalable use: from individual learner journeys to global programs
- Incredible support team: from CSM to customer support
- Quite easy to use, with solid support AI and help articles to enable anyone at any point - in addition, comprehensive 'Mindtickle University' for power users
- Multiple integrations possible with Salesforce, call software (for CallAI) and others
- Cutting-edge tools that are pushing the boundaries of what's possible, that are stitched together in a holistic platform Review collected by and hosted on G2.com.
- Bulk actions can be difficult (e.g. changing an aspect of multiple modules, uninviting a learner from several modules at once)
- Native analytics dashboards are okay, but typically I will feed the data into other tools (e.g. QlikSense via Snowflake) to get the best out of it
- Some small features are missing (e.g. ability to review only incorrect answers in an Assessment as a learner)
- The communication on new features could be improved (my excellent CSM fills in the gaps more than adequately, but more centralized Town Halls would be appreciated) Review collected by and hosted on G2.com.
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