# Best Sales Coaching Software - Page 6

  *By [Julie Jung](https://research.g2.com/insights/author/julie-jung)*

   Sales coaching software gives salespeople and managers the ability to analyze sales calls to help refine technique, establish best practices, and improve sales close rates. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of previously recorded sales calls, as well as a list of upcoming sales deals in the pipeline. This provides greater visibility over which sales calls may have a direct influence over revenue. In some cases, live feedback or review is offered by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople.

Sales coaching software is a natural complement to [sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) which trains new hires and provides continual training through role playing, skills assessments, and microcourses. Sales coaching software may integrate with [outbound call tracking software](https://www.g2.com/categories/outbound-call-tracking) to streamline cold dialing and lead follow-up calls, and integrate with or share features of [video conferencing software](https://www.g2.com/categories/video-conferencing) for joint or observed calls with clients. These tools may also integrate with [sales enablement software](https://www.g2.com/categories/sales-enablement) and [sales performance management software](https://www.g2.com/categories/sales-performance-management) so sellers can access relevant resources and receive feedback on their overall success respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s [CRM software](https://www.g2.com/categories/crm).

To qualify for inclusion in the Sales Coaching category, a product must:

- Offer capture, analysis, and feedback tools related to sales calls
- Help identify pivotal moments or opportunities in conversations, as well as areas for improvement, to share with the corresponding salesperson
- Integrate with call dialers, CRM software, or both to pull and store sales call information




  
## How Many Sales Coaching Software Products Does G2 Track?
**Total Products under this Category:** 213

### Category Stats (May 2026)
- **Average Rating**: 4.63/5
- **New Reviews This Quarter**: 243
- **Buyer Segments**: Mid-Market 50% │ Small-Business 32% │ Enterprise 18%
- **Top Trending Product**: Trellus - Real-time cold call AI assistant (+0.125)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Sales Coaching Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 102,400+ Authentic Reviews
- 213+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Sales Coaching Software Is Best for Your Use Case?

- **Leader:** [Gong](https://www.g2.com/products/gong/reviews)
- **Highest Performer:** [Substrata](https://www.g2.com/products/substrata-substrata/reviews)
- **Easiest to Use:** [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews)
- **Top Trending:** [Nooks](https://www.g2.com/products/nooks/reviews)
- **Best Free Software:** [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

  
---

**Sponsored**

### Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1034&secure%5Bdisplayable_resource_id%5D=1034&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1034&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=1034&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-coaching%2Fmid-market&secure%5Btoken%5D=b505bea1829a3db460a3879ef9f293c3a45fa978c8b2089a8d6bd1d008e2209f&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dsalescoaching&secure%5Burl_type%5D=custom_url)

---

  ## What Are the Top-Rated Sales Coaching Software Products in 2026?
### 1. [Aircover.ai](https://www.g2.com/products/aircover-ai/reviews)
  Aircover.ai is an AI-powered sales enablement platform designed to enhance the performance of sales teams during live customer interactions. By integrating real-time AI assistance, Aircover.ai provides sales representatives with immediate insights, coaching, and automated workflows, ensuring consistent messaging and efficient deal progression. The platform streamlines the sales process from preparation to post-call activities, enabling teams to respond promptly to customer inquiries and maintain a competitive edge. Key Features and Functionality: - Real-Time AI Sales Assistant: Delivers instant coaching and relevant information during live sales calls, helping reps handle objections and answer customer questions effectively. - AI-Generated Meeting Notes: Automatically transcribes conversations and generates detailed meeting summaries, action items, and follow-up emails, reducing manual tasks and enhancing productivity. - Conversation Intelligence: Analyzes sales calls to extract actionable insights, identify trends, and provide performance metrics, enabling continuous improvement. - AI Agents: Automates tasks such as CRM updates, action item tracking, and follow-up generation, allowing reps to focus more on selling. - Integration Capabilities: Seamlessly connects with existing tech stacks, including CRM systems and video conferencing tools like Microsoft Teams and Google Meet, ensuring smooth adoption without disrupting current workflows. Primary Value and Solutions Provided: Aircover.ai addresses common challenges faced by sales teams, such as inconsistent messaging, prolonged ramp-up times for new hires, and inefficient follow-up processes. By offering real-time support and automating post-call tasks, the platform ensures that sales representatives can engage customers more effectively, maintain uniform communication, and close deals faster. This leads to increased win rates, higher average selling prices, and improved overall sales performance.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate Aircover.ai?**

- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.3/10 (Category avg: 8.7/10)
- **Playbook Creation:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Aircover.ai?**

- **Seller:** [Aircover](https://www.g2.com/sellers/aircover)
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/aircover-ai (18 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Enterprise, 33% Small-Business


#### What Are Aircover.ai's Pros and Cons?

**Pros:**

- Accuracy (1 reviews)
- Action Items (1 reviews)
- Conversation Analysis (1 reviews)
- Ease of Use (1 reviews)
- Helpful (1 reviews)


### 2. [AmpUp AI](https://www.g2.com/products/ampup-ai/reviews)
  AmpUp is an AI sales performance platform that closes the execution gap between your top reps and everyone else. It doesn't replace your CRM or call recorder — it sits downstream of those tools and turns the data they already capture into pre-call preparation, post-call coaching, and AI roleplay practice tied to your live pipeline. Three components work together as one system. Sales Brain analyzes every sales interaction across four behavioral drivers — preparation, objection handling, closing discipline, and product knowledge — and writes structured signals back to Salesforce or HubSpot automatically. Atlas delivers a deal-specific brief before each call and a coaching debrief after, so reps walk in prepared and leave with clear next steps. Skill Lab builds AI roleplay scenarios from the objections currently stalling your active deals, not generic scripts. AmpUp integrates natively with Gong, Chorus, Salesforce, HubSpot, and Outreach. SOC 2 Type II certified. Built by founders from Google, ThoughtSpot, and Amazon. In an internal analysis of approximately 1,000 enterprise sales interactions (H2 2024), preparation correlated with 6.8x higher stage-progression rates and strong objection handling with 4.2x higher win rates.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate AmpUp AI?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind AmpUp AI?**

- **Seller:** [AmpUp](https://www.g2.com/sellers/ampup-f8d6fa76-45ab-4dc9-b15e-e00a0e6916e7)
- **HQ Location:** Palo Alto, US
- **LinkedIn® Page:** https://www.linkedin.com/company/ampup-ai/ (20 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 3. [Bongo](https://www.g2.com/products/bongo/reviews)
  Bongo is a video and AI platform that enables enterprise enablement teams to coach and assess sales, partner, and success teams at scale. Users record themselves pitching, problem-solving, or narrating product use in real-world scenarios and receive both AI and human feedback. This approach accelerates onboarding, drives sales through verified behavior, and enables scalable programs without adding headcount.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 15
**How Do G2 Users Rate Bongo?**

- **Ease of Use:** 9.2/10 (Category avg: 9.1/10)

**Who Is the Company Behind Bongo?**

- **Seller:** [Bongo](https://www.g2.com/sellers/bongo)
- **Year Founded:** 2009
- **HQ Location:** Loveland, US
- **Twitter:** @bongolearn (243 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/892057 (60 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Higher Education
  - **Company Size:** 40% Enterprise, 40% Small-Business


#### What Are Bongo's Pros and Cons?

**Pros:**

- Ease of Use (7 reviews)
- Education Platform (3 reviews)
- Assessments (2 reviews)
- Easy Setup (2 reviews)
- Interface Ease (2 reviews)

**Cons:**

- Difficulty (2 reviews)
- Difficult Learning (1 reviews)
- Limited Features (1 reviews)
- Not User-Friendly (1 reviews)
- Poor Customer Support (1 reviews)

### 4. [Brevity](https://www.g2.com/products/brevity-2024-08-21/reviews)
  Brevity is a sales training reinforcement platform that helps companies hire, train, develop, and retain top-performing sales talent. We solve a critical challenge that organizations across Financial Services, B2B SaaS, and Manufacturing face: while firms know what they want their teams to learn, they struggle to provide scalable practice opportunities and meaningful performance feedback. Our approach is built on the Three Pillars framework that drives sales success: Learning what to say, Practicing how to say it, and Reviewing how it shows up in real conversations. Most companies excel at the first pillar—they have robust training programs, product knowledge modules, and sales methodologies. But they fail at the second and third pillars, where real skill development happens. AI Role Play & Coaching addresses the practice gap. Instead of relying on occasional role-plays with managers or peers, sales professionals get unlimited, on-demand practice in a safe environment. They can rehearse discovery calls, objection handling, prospecting conversations, and closing scenarios as many times as needed to build confidence and fluency. This accelerates career growth by giving reps the reps they need before facing real prospects. Meeting Analyzer closes the feedback loop by reviewing actual sales conversations at scale. It takes call transcripts and provides coaching feedback that surfaces both positive behaviors worth reinforcing and missed opportunities that reps might not have caught themselves. This gives managers visibility into how training is translating into real performance—without having to join every call or manually review hours of recordings. Together, these solutions create a continuous improvement cycle: learn, practice, perform, review, improve. In Financial Services, this means reducing the staggering advisor attrition rate by ensuring new advisors master the conversations that build their book of business. In B2B SaaS and Manufacturing, it means shortening ramp time, improving win rates, and building more consistent, confident sales teams. Brevity isn't conversation intelligence software that just records and transcribes calls. We're a training reinforcement platform purpose-built to bridge the gap between what sales professionals learn in training and how they actually perform when it matters.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Brevity?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)

**Who Is the Company Behind Brevity?**

- **Seller:** [Brevity](https://www.g2.com/sellers/brevity-005e4378-a20a-4a46-aee2-0f2fac46e3ca)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/brevitypitch/ (38 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 5. [Chirpworks](https://www.g2.com/products/chirpworks/reviews)
  Chirpworks audits sales calls to provide deal intelligence, personalised coaching to sales reps and visibility to managers.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Chirpworks?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Chirpworks?**

- **Seller:** [Chirpworks](https://www.g2.com/sellers/chirpworks)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Chirpworks's Pros and Cons?

**Pros:**

- Easy Implementation (1 reviews)
- Transcripts (1 reviews)

**Cons:**

- Call Issues (1 reviews)
- Connectivity Issues (1 reviews)

### 6. [Cien](https://www.g2.com/products/cien/reviews)
  Cien is used by technology sales leaders to understand the cause of low quota attainment. Cien quantifies the intangible factors that prevent reps from achieving their numbers. Using AI, Cien delivers free assessments that typically reveal 20-40% of hidden revenue, even for companies with imperfect CRM data. For a free AI assessment of your sales team, visit www.cien.ai. "Cien helps sales teams use AI to fix performance, improve motivation and increase sales effectiveness.” / The Huffington Post “The app takes into account human and behavioral elements to measure performance.” / Dallas Business Journal


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Cien?**

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Cien?**

- **Seller:** [Cien](https://www.g2.com/sellers/cien)
- **Year Founded:** 2016
- **HQ Location:** Dallas, US
- **Twitter:** @cien_ai (859 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cien-ai/ (17 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business, 25% Mid-Market


### 7. [CONQUER](https://www.g2.com/products/conquer/reviews)
  Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 119
**How Do G2 Users Rate CONQUER?**

- **Ease of Use:** 8.6/10 (Category avg: 9.1/10)

**Who Is the Company Behind CONQUER?**

- **Seller:** [CONQUER](https://www.g2.com/sellers/conquer)
- **Year Founded:** 2007
- **HQ Location:** Reno, NV
- **LinkedIn® Page:** https://www.linkedin.com/company/727098/ (85 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** District Manager
  - **Top Industries:** Sports, Human Resources
  - **Company Size:** 36% Enterprise, 35% Mid-Market


#### What Are CONQUER's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Customer Support (4 reviews)
- Helpful (4 reviews)
- Efficiency (3 reviews)
- Time-saving (3 reviews)

**Cons:**

- Call Issues (3 reviews)
- Not Intuitive (3 reviews)
- Call Management Issues (2 reviews)
- Delays (2 reviews)
- Dialer Issues (2 reviews)

### 8. [DealxpertApp](https://www.g2.com/products/dealxpertapp/reviews)
  DealxpertApp helps B2B sales professionals successfully navigate and win complex deals. It is a personal sales system to sharpen sales acumen and make better selling decisions through: 1) Built-in sales guidance to challenge sales thinking and minimize assumptions 2) Client focused metrics and milestones to avoid blind-spots 3) Live and off-line coaching for additional coaching 4) Customizable fields (without need from admin) to adapt to the seller's best practices. DealxpertApp complements Dealxpert's High Impact Sales Strategies training to accelerate learning, internalize concepts and faciltate sales execution. It's native language support is English and Japanese with instant translation on Chrome browsers.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate DealxpertApp?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind DealxpertApp?**

- **Seller:** [Dealxpert](https://www.g2.com/sellers/dealxpert)
- **Year Founded:** 2018
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** http://www.linkedin.com/company/dealxpert (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 9. [e4enable](https://www.g2.com/products/e4enable/reviews)
  e4enable is a data driven coaching platform to define, develop & measure sales performance. It puts sales competencies at the heart of every sales coaching conversation, easily identifies gaps and focus areas for coaching and development, drives improvements in skills and performance and enables you to measure the outcomes, all in one place.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate e4enable?**

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.3/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind e4enable?**

- **Seller:** [e4enable](https://www.g2.com/sellers/e4enable)
- **Year Founded:** 2018
- **HQ Location:** Altrincham, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/e4enable/?originalSubdomain=uk (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 10. [HiPer Agent Experience](https://www.g2.com/products/hiper-agent-experience/reviews)
  XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Today, the XSELL team is partnering with Fortune 50 customers to drive quantifiable improvements in sales results, service metrics, agent engagement, to impact the overall customer experience. Leveraging patented AI technology, XSELL empowers frontline agents to listen, learn and support customers in real-time with the exact information they need to exceed expectations and deliver meaningful, top-performer experiences. Want to learn how you can improve your sales or service experience? Visit us at www.xselltechnologies.com or contact us via learnmore@xselltechnologies.com.


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate HiPer Agent Experience?**

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)

**Who Is the Company Behind HiPer Agent Experience?**

- **Seller:** [XSELL Technologies](https://www.g2.com/sellers/xsell-technologies)
- **Year Founded:** 2014
- **HQ Location:** Chicago, US
- **Twitter:** @XSELL_TECH (219 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/xsell-tech/ (101 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 11. [Intelligage Coach](https://www.g2.com/products/intelligage-coach/reviews)
  Intelligage uses AI and ML empowers GTM teams to capture non-verbal intent, provide action items and improve pipeline accuracy. Intelligage Coach highlights opportunities for improvement after each call while also providing insight on your buyer and how to best engage them with follow-up information and next steps.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Intelligage Coach?**

- **Seller:** [intelligage.io](https://www.g2.com/sellers/intelligage-io)
- **Year Founded:** 2016
- **HQ Location:** McKinney, US
- **LinkedIn® Page:** http://www.linkedin.com/company/intelligage (9 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 12. [LeverEdge](https://www.g2.com/products/leveredge/reviews)
  LeverEdge: The AI-Powered Deal Intelligence Platform for Startups LeverEdge is the first AI-powered deal intelligence platform that transforms your CRM from a passive database into an active sales coach. While legacy tools focus on data collection, LeverEdge focuses on sales execution—delivering actionable guidance and win probability analysis at the precise moment your reps need it to close the deal. Elevate Your Sales Execution Deal-Specific AI Coaching: Stop guessing what to do next. LeverEdge analyzes every opportunity to provide tailored next steps and strategic questions that address critical gaps in your deal. Relationship Intelligence: Navigate complex buying committees with confidence. The system automatically adapts its coaching strategy based on who you are talking to—whether it’s a Champion, Decision Maker, or Gatekeeper. Objective Win Probabilities: Replace "gut feel" forecasting with data. Our proprietary deal scoring methodology evaluates the true health of every deal, giving you an accurate prediction of success. Complete CRM Functionality: Built as a standalone powerhouse, LeverEdge includes robust pipeline management, contact tracking, and activity logging so you don't need a separate CRM. Why Sales Teams Choose LeverEdge Close More Deals: Move beyond "tracking" to "winning." Reps consistently execute best practices because the coaching is embedded directly in their workflow. Accelerate Ramp Time: New hires perform like veterans from Day 1 by following AI-guided methodologies rather than waiting for manager training. Eliminate Forecast Surprises: Spot risks early with objective deal scores that highlight exactly which deals are stalling and why. Scale Sales Excellence: Ensure your entire team applies proven winning strategies across every deal, without requiring constant manager intervention.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate LeverEdge?**

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)

**Who Is the Company Behind LeverEdge?**

- **Seller:** [Ricavvo](https://www.g2.com/sellers/ricavvo)
- **Year Founded:** 2025
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** https://linkedin.com/company/ricavvo/ (4 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are LeverEdge's Pros and Cons?

**Pros:**

- Feedback Management (1 reviews)
- Helpful (1 reviews)

**Cons:**

- Integration Issues (1 reviews)

### 13. [Meetric.com](https://www.g2.com/products/meetric-com/reviews)
  Capture, analyze, and optimize sales meetings easily and effectively with AI to drive revenue and insights. Simply connect with Teams, Zoom or Google Meet, or take it to the next level by leveraging our meeting platform made for sales.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2

**Who Is the Company Behind Meetric.com?**

- **Seller:** [Meetric.com](https://www.g2.com/sellers/meetric-com)
- **HQ Location:** Stockholm, SE
- **LinkedIn® Page:** https://www.linkedin.com/company/79625984 (11 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 14. [Mojo CX](https://www.g2.com/products/mojo-cx/reviews)
  Turn every customer interaction into insight with our conversation analytics platform. Advanced Speech Algorithms: Identify complex customer characteristics within conversations. Machine Learning: Search, analyze and categorize demand types. Automated Quality Assessment: Replicate your quality scorecard and score 100% of contacts in line with your own custom metrics. Auto Alerts Engine: Create alerts based on any data point so you never miss a moment.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Mojo CX?**

- **Ease of Use:** 9.2/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Mojo CX?**

- **Seller:** [The Modular Analytics Company (TMAC)](https://www.g2.com/sellers/the-modular-analytics-company-tmac)
- **Year Founded:** 2018
- **HQ Location:** Manchester, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/the-modular-analytics-company (23 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 15. [Nova Echo AI](https://www.g2.com/products/nova-echo-ai/reviews)
  Nova Echo is the #1 platform for building, managing, deploying, scaling, and monitoring conversational voice AI employees. AI Receptionists: Nova Echo provides fully automated AI receptionists that answer inbound calls instantly, 24/7. These agents don’t just take messages—they can qualify leads, answer FAQs, schedule appointments, and route calls to the right place. The result is zero missed calls and a highly professional first impression for businesses. Speed-to-Lead Agents: The platform also focuses heavily on speed-to-lead, ensuring new inbound leads get a callback within seconds of filling out a form or requesting info. This drastically improves conversion rates since studies show the chance of closing a lead drops sharply if they’re not contacted within the first 5 minutes. Mass Outbound Calling Agents: Beyond inbound handling, Nova Echo equips companies with outbound calling agents capable of making thousands of simultaneous calls. These can be used for appointment reminders, webinar/event follow-ups, customer surveys, sales outreach, or reactivation campaigns. In short: Nova Echo combines AI receptionists, lightning-fast lead response, and scalable outbound campaigns into one seamless platform that helps businesses capture, qualify, and convert more opportunities—without needing a large human team.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Nova Echo AI?**

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)

**Who Is the Company Behind Nova Echo AI?**

- **Seller:** [Nova Echo AI](https://www.g2.com/sellers/nova-echo-ai)
- **Year Founded:** 2023
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/nova-echo-ai/ (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Nova Echo AI's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Integrations (1 reviews)
- User Interface (1 reviews)

**Cons:**

- Slow Loading (1 reviews)
- Time-Consuming (1 reviews)

### 16. [PitchPatterns](https://www.g2.com/products/pitchpatterns/reviews)
  Nobody has unlimited time to listen to every call. Now with Pitch Patterns use AI to automatically find more in every despite it's type. Sales, client support and demo - they all are covered! See the emotional, logical and scenario patterns that led to higher trust and engagement from the client and create better sales pitches by finding what your agents said that works best and how clients are reacting to them.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate PitchPatterns?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)

**Who Is the Company Behind PitchPatterns?**

- **Seller:** [Asya](https://www.g2.com/sellers/asya)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 17. [QEval Pro](https://www.g2.com/products/qeval-pro/reviews)
  QEval is a contact center quality assurance platform that evaluates customer interactions across voice, chat, and email channels. The software combines manual quality monitoring workflows with AI powered speech analytics to score interactions, detect compliance violations, and analyze customer sentiment. The platform enables quality teams to build customizable evaluation scorecards, monitor agent performance in real time, and connect evaluation results directly to coaching assignments. Supervisors can track coaching completion, measure behavioral changes over time, and maintain libraries of reference interactions demonstrating effective techniques. QEval Speech, the analytics module, processes customer interactions to surface patterns in agent behavior, customer sentiment, and process adherence. The system flags compliance risks, identifies coaching opportunities, and generates automated quality scores. This reduces manual evaluation workload while expanding coverage beyond traditional sample based QA approaches. Reporting capabilities include pre built reports, customizable dashboards, and trend analysis tools. Dashboards display KPIs at organizational, campaign, team, and agent levels. Reports can be filtered by date range, scorecard category, or custom parameters. The platform integrates with existing telephony systems, CRMs, call recording platforms, and workforce management tools via API, SFTP, and cloud storage connections. This allows deployment within established technology stacks without requiring platform replacement. QEval supports compliance monitoring for regulated industries including healthcare, financial services, and telecommunications. Role based access controls and recording encryption address data security requirements. All interactions are logged and retained to support audit documentation. QEval is developed by Etech Global Services, a contact center services provider operating since 2003. The platform is available as cloud hosted SaaS with a 30 day free trial for qualified organizations.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate QEval Pro?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind QEval Pro?**

- **Seller:** [Etech Global Services](https://www.g2.com/sellers/etech-global-services-ef01de7f-cab5-45a5-8ebc-4496d028017b)
- **Year Founded:** 2003
- **HQ Location:** Nacogdoches, Texas, United States
- **Twitter:** @EtechGS (1,944 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/etech-global-services (3,210 employees on LinkedIn®)
- **Ownership:** Private

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Enterprise


#### What Are QEval Pro's Pros and Cons?

**Pros:**

- Analytics (1 reviews)
- Auditing (1 reviews)
- Call Quality (1 reviews)
- Customer Support (1 reviews)
- Daily Use (1 reviews)


### 18. [Read AI](https://www.g2.com/products/read-ai-read-ai/reviews)
  Read AI is an AI copilot for wherever you work, making your meetings, emails, and messages more productive with summaries, content discovery, and recommendations.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 39
**How Do G2 Users Rate Read AI?**

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)

**Who Is the Company Behind Read AI?**

- **Seller:** [Read AI](https://www.g2.com/sellers/read-ai)
- **Year Founded:** 2021
- **HQ Location:** Seattle, US
- **LinkedIn® Page:** https://www.linkedin.com/company/readinc/ (104 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 61% Small-Business, 41% Mid-Market


#### What Are Read AI's Pros and Cons?

**Pros:**

- Transcripts (10 reviews)
- Action Items (8 reviews)
- Ease of Use (8 reviews)
- Meeting Notes (8 reviews)
- Note-taking (7 reviews)

**Cons:**

- Meeting Management (8 reviews)
- Integration Issues (4 reviews)
- Poor Customer Support (4 reviews)
- Expensive (3 reviews)
- Inadequate Summarization (3 reviews)

### 19. [RingoRang](https://www.g2.com/products/ringorang/reviews)
  The #1 Training Reinforcement App.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate RingoRang?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 8.3/10 (Category avg: 8.8/10)
- **Leaderboard:** 6.7/10 (Category avg: 8.7/10)
- **Playbook Creation:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind RingoRang?**

- **Seller:** [Ringorang Worldwide](https://www.g2.com/sellers/ringorang-worldwide)
- **Year Founded:** 2019
- **HQ Location:** Wichita, US
- **Twitter:** @getringorang (810 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaasinc (17 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 20. [Roonly](https://www.g2.com/products/roonly/reviews)
  Roonly is the all-in-one AI platform for in-person and field sales teams. We record field sales conversations, analyze them with AI, and automatically generate personalized training for each rep. No manager involvement needed. Unlike tools that stop at recording and analysis, Roonly closes the loop: Record → Analyze → Train → Improve. Every conversation feeds the AI, which auto-generates bite-sized coaching lessons, AI roleplay scenarios, and personalized development plans built from the company's real sales data. Key capabilities include AI conversation recording and analysis, AI roleplay with sub-2-second response times and 500+ dynamic voice personas trained on real company scenarios, Duolingo-style training modules, an AI onboarding wizard that builds entire training programs in minutes, and built-in gamification with contests, leaderboards, and bracket competitions. Roonly serves D2D and field sales industries including solar, pest control, roofing, HVAC, home security, telecommunications, home services, trades, and construction. The platform includes a mobile app for reps (iOS and Android) and a manager dashboard for team oversight, analytics, and settings. Built for the companies where managers have 50+ reps and can't ride along with everyone. Roonly gives every rep a personal AI coach that gets smarter with every conversation.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Roonly?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Roonly?**

- **Seller:** [Roonly](https://www.g2.com/sellers/roonly)
- **Year Founded:** 2025
- **HQ Location:** Lehi, US
- **LinkedIn® Page:** https://linkedin.com/company/roonly/ (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 21. [Salesgym 360](https://www.g2.com/products/salesgym-360/reviews)
  London-based sales trainers.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Salesgym 360?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)
- **Playbook Creation:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Salesgym 360?**

- **Seller:** [Salesgym 360](https://www.g2.com/sellers/salesgym-360)
- **Year Founded:** 2014
- **HQ Location:** London , GB
- **LinkedIn® Page:** http://www.linkedin.com/company/salesgym360 (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 22. [Salestable.ai](https://www.g2.com/products/salestable-ai/reviews)
  Salestable is a purpose-built sales readiness platform for Midmarket and SMBs. We help drive revenue by reducing sales reps ramp time and increasing visibility into sales activity. Our solution allows you to provide onboarding, training and assessments to get the sales team ready to sell faster. We provide visibility into what the reps are doing on a daily basis with metrics and insights on sales activities to collaborate and make better decisions.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Salestable.ai?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Salestable.ai?**

- **Seller:** [Salestable AI](https://www.g2.com/sellers/salestable-ai)
- **Year Founded:** 2024
- **HQ Location:** San Ramon, US
- **LinkedIn® Page:** https://www.linkedin.com/company/salestable/ (12 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Salestable.ai's Pros and Cons?

**Pros:**

- Content Management (1 reviews)
- Process Management (1 reviews)
- Reporting (1 reviews)

**Cons:**

- Time-Consuming (1 reviews)
- Time-consuming Learning (1 reviews)
- Time Consumption (1 reviews)

### 23. [Strategy Mapper](https://www.g2.com/products/strategy-mapper/reviews)
  Strategy Mapper is a 100% native Salesforce.com strategic selling solution that provides the Four Key Components for Key Account Management: 1. Account Management- Create proactive, robust and intuitive key account plans to ensure customer success. Provide your teams the defined strategies to drive revenue in existing accounts and nurture potential accounts all within Salesforce. 2. Opportunity Planning - Ensure teams are following the stated sales process in every opportunity, provide proactive sales coaching in every selling situation, all within Salesforce. 3. Meeting Planning and Execution - Plan, Schedule and Execute your critical business meetings. Take meeting notes, identify Stance and Role of meeting attendees, gather 'Actionable Intelligence', schedule tasks all with a single 'Pane of Glass' in Salesforce. Reduce the administrative overhead of updating Salesforce for your team, give them more time to sell. 4. Stakeholder Relationships - Build robust, interactive org charts that depict the Stance and Role of every stakeholder. Realign in the org chart in real-time, gone are the days of static org maps. Strategy Mapper • Incorporates planning, execution and sales enablement is a single solution • Automatically updates based on inputs from opportunities and customer meetings • Brings together all of the customer intelligence to increase success rates • One-click plan creation eliminates the stress and overhead of creating and maintaining • One-click Sales Playbook • Provides a collaborative interface so sales managers and reps can easily sync on sales plans • Provides sales leadership a true picture of the progress of the opportunities • Buil-in integration with Pardot Strategy Mapper is unmatched Key Account Management and Opportunity Planning, Meeting Planning and Execution and Stakeholder Relationship Management within Salesforce.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Strategy Mapper?**

- **Ease of Use:** 6.7/10 (Category avg: 9.1/10)

**Who Is the Company Behind Strategy Mapper?**

- **Seller:** [Point N Time Software](https://www.g2.com/sellers/point-n-time-software)
- **Year Founded:** 2011
- **HQ Location:** Allen, US
- **LinkedIn® Page:** http://www.linkedin.com/company/point-n-time-software-inc- (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 24. [Sunnyside](https://www.g2.com/products/sunnyside-sunnyside/reviews)
  Sunnyside is an AI-powered sales coaching and readiness platform that helps B2B sales teams practice, prepare, and perform better on every call. Instead of learning on live deals and losing pipeline to preventable mistakes, reps use Sunnyside to rehearse realistic buyer conversations, get structured feedback, and walk into every meeting sharper and more confident. At the core of Sunnyside is a realistic AI roleplay engine. Sales leaders can spin up custom buyer personas that mirror their actual ICP, whether that's a skeptical CFO, a time-pressed VP of Operations, an analytical procurement lead, or a curious but cautious director. Each persona is mapped to real buyer attitudes, objections, and decision drivers, so practice sessions feel like the deals reps are actually working, not scripted drills. Teams use Sunnyside across the full sales readiness lifecycle. For onboarding and ramp, new hires practice discovery, pitch, and objection handling against lifelike buyers before they touch a live account, cutting time to first closed deal. For pre-call preparation, reps pull up a prospect, generate a persona-aligned practice scenario, and rehearse the exact conversation they're about to have, complete with battle cards and messaging cues. For ongoing sales coaching at scale, managers no longer need to sit through every call or roleplay session manually. Sunnyside delivers structured, consistent feedback on every rep, every week, across discovery quality, objection handling, qualification rigor, and deal progression. And for messaging rollouts, enablement teams can roll out new positioning and reinforce it across the entire org in days instead of quarters. What sets Sunnyside apart is the realism of the AI buyers. Personas respond dynamically, push back, get distracted, and disengage the way real buyers do, which means practice actually transfers to live performance. Every roleplay produces a clear readout on what worked, what didn't, and exactly what to improve, tied to the frameworks your team already uses. The platform is browser-based with calendar-aware pre-call prep and lightweight post-call review, so reps get better without adding another heavy tool to their stack. Most importantly, Sunnyside is built around measurable readiness outcomes: faster ramp, higher win rates on contested deals, and more consistent execution across every seller on the team. Sunnyside is built for B2B sales organizations that care about execution quality. That includes SaaS companies, professional services firms, consulting practices, and modern enablement teams who need their reps ready for high-stakes conversations with senior buyers. Whether you have five reps or five hundred, Sunnyside helps you turn sales training from a one-time event into a continuous, measurable sales readiness engine that drives pipeline velocity, deal conversion, and revenue predictability.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Sunnyside?**

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)
- **Leaderboard:** 10.0/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Sunnyside?**

- **Seller:** [Sunnyside](https://www.g2.com/sellers/sunnyside-e4aeaf4e-5253-4c09-8eec-e0804254b71e)
- **Year Founded:** 2025
- **HQ Location:** SF, US
- **LinkedIn® Page:** https://www.linkedin.com/company/trysunnyside/ (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 25. [Sweet Show](https://www.g2.com/products/sweet-show/reviews)
  Mobile platform to help sales representatives creating amazing sales presentations and acquiring leads more easily.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Sweet Show?**

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Knowledge Base:** 10.0/10 (Category avg: 8.8/10)
- **Leaderboard:** 8.3/10 (Category avg: 8.7/10)
- **Playbook Creation:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Sweet Show?**

- **Seller:** [Sweet Show](https://www.g2.com/sellers/sweet-show)
- **Year Founded:** 2015
- **HQ Location:** Nantes, FR
- **Twitter:** @sweetshowio (64 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/sweet-show (16 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market



    ## What Is Sales Coaching Software?
  [Sales Acceleration Software](https://www.g2.com/categories/sales-acceleration)
  ## What Software Categories Are Similar to Sales Coaching Software?
    - [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)
    - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)
    - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)

  
---

## How Do You Choose the Right Sales Coaching Software?

### What You Should Know About Sales Coaching Software

### What is Sales Coaching Software?

A sales coaching software allows executive sales teams to analyze sales calls and identify proactive ways to improve both general sales tactics and the overall relationship with a particular client. This software allows users to improve their technique with two main features: call audio recordings and call video recordings. 

Call audio recordings generally come with call transcriptions that allow users to identify critical talking points they brought up during a call or points they missed. This allows sales representatives to identify what talking points were effective. Video recordings can be equally effective as it can allow sales representatives to analyze their body language or general cadence as they pitch to potential clients. Used together, both video recordings and audio recordings allow sales representatives to consistently refine their technique and see success through more effective sales pitches.

#### What Types of Sales Coaching Software Exist?

**Standalone sales coaching software**

Standalone sales coaching software is often a point solution that is intended specifically for the use case of sales coaching. These solutions often come with video coaching, audio recording, and call transcription features but not much else.

**All-encompassing sales solutions**

Some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These all-encompassing solutions generally have features for sales enablement, sales engagement, sales training and onboarding, email tracking, and any additional features that can accelerate sales.

### What are the Common Features of Sales Coaching Software?

The following are some core features within sales coaching software:

**Sales pipeline:** A core feature of most sales coaching software is sales pipeline features. Sales pipeline features allow users to see all sales deals that are currently in the pipeline. If a sales representative sees a deal in the pipeline they may go back to past conversations with that customer or prospect and identify what matters the most to the customer as well as the most obvious pain points. This makes conversations much more effective with customers.

**Video coaching:** Video coaching features allow users to coach sales representatives by assigning them video assessments. Video assessments prompt sales representatives to record themselves on video while they perform a mock pitch. After recording themselves, sales representatives send the video over to their managers to be assessed. Video coaching features provide managers with an easy way to score the sales representative’s pitch and provide feedback.

**Machine scoring:** Machine scoring is an artificial intelligence (AI) embedded feature that automatically scores the overall performance of a sales call or video coaching assessment. Machine scoring features automatically transcribe a sales call and identify if key topics were covered, or if the speaking rate was good, and that all emotions exhibited were positive throughout a call.

**Sales call library:** Sales coaching solutions generally provide a library or repository of past recorded sales calls. By having access to a wide range of past sales calls, new sales representatives easily access calls that were successful and use them to improve their overall sales pitches.

**Conversation intelligence (CI):** CI features are almost always found in a sales coaching solution. CI records, transcribes, and analyzes sales calls. By analyzing sales calls, it identifies keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further derive valuable insights.

Other Features of Sales Coaching Software: [Coaching Card Capabilities](https://www.g2.com/categories/sales-coaching/f/coaching-card), [Competition Capabilities](https://www.g2.com/categories/sales-coaching/f/competition), [Playbook Creation Capabilities](https://www.g2.com/categories/sales-coaching/f/playbook-creation)

### What are the Benefits of Sales Coaching Software?

**Increase sales revenue:** One of the main goals of deploying sales coaching software is to increase overall sales revenue. By analyzing past calls and identifying what worked and what didn’t, sales representatives can refine their sales tactics and strategies. This improves the overall success of future sales calls and potentially increases overall sales revenue.

**Onboarding:** Sales coaching software makes onboarding more efficient for new sales representatives. Sales coaching software provides a repository of recorded sales calls that new sales representatives can take a look at during their onboarding process. By looking through these recorded sales calls, new sales representatives see how seasoned sales representatives at a company pitch the product and, which tactics were the most effective. This reduces onboarding time for new sales representatives and increases the chances of their first few calls being more successful.

**Consistent messaging:** Sales coaching software helps to establish consistent messaging across all sales calls. One of the key ways to improve sales strategies is to establish a common message across all sales calls. This common message allows all sales representatives to pitch the product they are selling with consistent brand messaging that has been proven to be successful in the past. Having a consistent message also allows sales representatives to come prepared for every sales pitch without having to change up messaging every single time.

### Who Uses Sales Coaching Software?

Sales coaching software helps unify sales managers or top sellers with the sales representatives who are still perfecting their craft:

**Sales managers:** For managers or team leads, sales coaching software offers timely insights and metrics to shape feedback for specific employees and the team as a whole. With instructor-led training, managers provide the necessary feedback to strengthen team performance and see improved customer satisfaction and revenue growth.

**Sales representatives:** For the general sales team, ongoing sales training is the ideal way to improve confidence and technique en route to hitting sales goals and collecting higher commissions. With features such as voice transcription and recorded sales calls, sales representatives can review their sales pitches and continuously improve their sales techniques.

#### Software Related to Sales Coaching Software

A well-oiled sales floor often involves several solutions built around sales training, performance measurement, and timely assistance. This is in addition to basics like CRM software. Below are some examples of software that supplement sales coaching software at one or more points in the journey:

[Sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) **:** Sales training and onboarding software is designed for the education and ramping of new hires. These involve components, such as product or brand messaging, sales call scripts, and virtual role playing, that help sales representatives get comfortable selling a particular offering. Though there will inevitably be pain points and opportunities for coaching, these learning applications can get new hires up to speed and prepared to hit the floor running.

[Sales analytics software](https://www.g2.com/categories/sales-analytics) **:** Sales analytics software provides an up-to-date perspective on sales goals, general efficiency, and other aspects of the business process. The dashboards that are assembled in these programs are valuable for managers to gauge the health of the operation and adjust the strategy or staffing as necessary. Dashboards are also displayed on sales floors to give the entire team an updated view of their critical numbers so they know where they stand, when or where to improve, and when to celebrate.

[Sales enablement software](https://www.g2.com/categories/sales-enablement) **:** Marketing collateral is an important tool for any salesperson. Sales enablement software gives salespeople easy access to playbooks, product descriptions, and scripts so they can study and practice their sales techniques around this company knowledge. These tools are also useful during sales meetings or pitches with customers to help present the most valuable information and bolster product knowledge during critical moments.

### Challenges with Sales Coaching Software

**Time spent on building playbooks:** One of the major features that get included with most sales coaching software is the ability to create sales playbooks. This allows users to create a step-by-step process for pitching to a client. A potential pitfall is creating too many playbooks which makes it very easy to become disorganized and buried under overdue tasks and activities. Every pitch does not need a fully fleshed-out playbook which may take up a lot of a sales representatives’ time.

**Protecting buyer privacy:** A lot of sales coaching solutions offer video recording, which allows users to record every sales call with a potential buyer. This may feel invasive to the client, especially if they don’t know they’re being recorded. The wise thing to do is choose a solution that allows users to clearly state that the buyer is being recorded so they are aware of the situation and can opt out of the call. 

### Which Companies Should Buy Sales Coaching Software?

**Companies that have enterprise sales teams:** The most common use case for sales coaching software is for companies that have enterprise sales teams. Enterprise sales teams generally sell over video calls or audio conference calls, as a part of a long sales cycle. This sales cycle can take anywhere from one month to a whole year. Sales coaching software can help these teams constantly refine their sales technique as they analyze their cadence over sales calls.

### How to Buy Sales Coaching Software

#### Requirements Gathering (RFI/RFP) for Sales Coaching Software

While there aren’t necessarily stark differences between any two sales coaching software, some offerings do provide more or less functionality, and some software are geared towards certain industries. Buyers can narrow down their choices to choose the software that best suits their needs. 

#### Compare Sales Coaching Software Products

**Create a long list**

Long lists are created by eliminating software options that do not provide critical functionality. To make a long list for a sales coaching software, a buyer should look at the following functionalities and deem which products provide the necessary functionality:

- Video recordings
- Audio recordings
- Machine scoring
- Sales pipeline tracking
- Call transcriptions
- Sales onboarding and training
- Sales playbook creation
- Manager review scorecards
- Sales rep gamification and leaderboards
- Sales coaching knowledgebase

**Create a short list**

Once a buyer has narrowed down their list from the following functionality above, it’s then important to get even more specific requirements. For example, some sales coaching software are intended for financial or high tech sales, while others are for insurance sales, travel sales, etc. If the company is in a very specific vertical, the buyer must look for a solution that caters to their specific needs. 

**Conduct demos**

Demos are one of the most important stages in the buying journey. This allows a buyer to sit through an actual product demo and see if the product matches all of the requirements. To make sure the demo runs smoothly, buyers must ensure that the vendor has all of their requirements beforehand so they can showcase their features properly. Some of the critical features that should be showcased in a product demo include video recording, call transcriptions, and audio recording, as these are the cornerstones of any sales coaching software

#### Selection of Sales Coaching Software

**Choose a selection team**

It’s essential to have input from the end users of the software before making any purchasing decisions. Businesses must create a small selection team for sales coaching software. It’s important to get input from sales managers as team leads understand what’s critical for the training of the sales representatives they manage. It’s also important for a few sales representatives to demo some potential products and get their input on what features they like or what they need to improve their selling skills. This will allow a conversation where people can voice their concerns and conclude on the software that best fits the team’s needs.

**Negotiation**

When it comes down to the negotiation stage it’s important to consider implementation and training costs. Once a buyer ensures that all other requirements are met, the last stage is ensuring that workers are properly trained on the new software. This should be included in the price of the software, especially if it’s a recurring revenue cost. 

**Final decision**

After the negotiation stage is conducted, the final decision requires buy-in from everyone on the selection team. It’s important to get everyone on the same page to ensure that all requirements are met and the final decision is supported by everyone involved.

### What Does Sales Coaching Software Cost?

There are a few factors to note when it comes to the cost of sales coaching software. The pricing of sales coaching software is generally run on a software as a service (SaaS) model. This means that the software is a subscription, and businesses must pay a monthly fee to use it. Pricing also depends on the number of seats being purchased. This is generally dictated by the number of sales representatives that have their login and account on the software. The more seats purchased, the higher the price will be every month. The price of a sales coaching software varies heavily depending on if it is a standalone product that focuses only on sales coaching versus a product that offers sales coaching features as a part of a larger sales enablement solution. 

**Standalone sales coaching solution pricing:** Since these are point solutions they are often cheaper than all-encompassing sales solutions. Generally, the price of a standalone solution is anywhere from $300-$2,000 a month depending on the number of seats purchased.

**All-in-one sales coaching solution pricing:** As stated previously, some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These solutions can cost anywhere from $800-$5,000 a month depending on the number of seats needed. 

#### Return on Investment (ROI)

Businesses that implement sales coaching software generally see a return on their investment within a year. After a year. Below is the breakdown of the estimated time to ROI according to our review data on G2 as of December 4, 2020:

- 41% of buyers see an ROI in 6 months or less
- 31% of buyers see an ROI in 7-12 months
- 17% of buyers see an ROI in 13-24 months
- 11% of all other buyers see an ROI from 24 months onwards