# Best Sales Coaching Software for Medium-Sized Businesses *By [Julie Jung](https://research.g2.com/insights/author/julie-jung)* Products classified in the overall Sales Coaching category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Sales Coaching to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Sales Coaching category. In addition to qualifying for inclusion in the Sales Coaching Software category, to qualify for inclusion in the Medium-Sized Business Sales Coaching Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## Top Sales Coaching Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Gong](https://www.g2.com/products/gong/reviews) | 4.7/5.0 (6,497 reviews) | Call recording with AI-driven rep coaching | "[Actionable Conversation Insights That Keep Teams Aligned.](https://www.g2.com/survey_responses/gong-review-12837945)" | | 2 | [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5.0 (24,650 reviews) | Live deal-data coaching inside Salesforce pipelines | "[Powerful, Customizable Sales Platform—But Needs Onboarding to Tame Complexity](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12936463)" | | 3 | [Fathom](https://www.g2.com/products/fathom-video/reviews) | 5.0/5.0 (6,885 reviews) | AI call recording with CRM-synced summaries | "[Excellent Free Plan, Solid Support, and a robust MCP](https://www.g2.com/survey_responses/fathom-review-13001468)" | | 4 | [Mindtickle](https://www.g2.com/products/mindtickle/reviews) | 4.7/5.0 (2,216 reviews) | Practice-driven readiness with AI call coaching | "[Smooth, Easy-to-Manage Sales Training with Mindtickle](https://www.g2.com/survey_responses/mindtickle-review-12908229)" | | 5 | [Nooks](https://www.g2.com/products/nooks/reviews) | 4.8/5.0 (1,569 reviews) | Live cold call coaching in virtual sales floors | "[Nooks Supercharged Our Call Volume and Conversations](https://www.g2.com/survey_responses/nooks-review-13036332)" | | 6 | [Substrata](https://www.g2.com/products/substrata-substrata/reviews) | 4.9/5.0 (1,093 reviews) | B2B deal coaching with behavioral signal intelligence | "[Real Insights for Real Global Sales Challenges](https://www.g2.com/survey_responses/substrata-review-12617983)" | | 7 | [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) | 4.5/5.0 (3,395 reviews) | — | "[Amazing Platform That Helps Marketers Bridge the Gap with your Audience](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)" | | 8 | [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) | 4.9/5.0 (243 reviews) | Pharma field rep readiness with AI roleplay | "[SmartWinnr Makes Sales Training Real with Natural Roleplays and Actionable Reports](https://www.g2.com/survey_responses/smartwinnr-review-12485064)" | | 9 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,362 reviews) | — | "[Seamless Communication, Unifies Our Workflow](https://www.g2.com/survey_responses/ringex-review-12983792)" | | 10 | [Jiminny](https://www.g2.com/products/jiminny/reviews) | 4.6/5.0 (927 reviews) | Call recording with AI-powered self-coaching frameworks | "[AI-Powered Call Insights with Accurate Highlights, Summaries, and CRM Integration](https://www.g2.com/survey_responses/jiminny-review-12917847)" | --- ## What Are the Most Common Questions About Sales Coaching Software? *AI-generated · Last updated: May 26, 2026* ### What is the best sales coaching tool for improving close rates? Based on G2 reviews, Gong stands out as the strongest fit in this dataset for improving close rates because verified users consistently connect it to better coaching, stronger deal visibility, and more confident follow-up. According to verified users, Gong helps teams review calls, identify winning patterns, surface objections, and coach reps using real customer conversations instead of memory or guesswork. G2 reviewers mention that this makes it easier to refine messaging, improve deal strategy, and spot risks before opportunities stall. Users also describe faster ramp time and more focused feedback for reps and managers. In this recent review set, Gong is the single most grounded recommendation because it appears most often and repeatedly ties coaching insights to better sales execution. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – best for reviewing calls, surfacing objections, and coaching reps with searchable conversation insights - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for live coaching and outbound call productivity with sales floor collaboration - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – suitable for teams that want coaching tied to CRM workflows and sales task automation ### Which sales coaching platform offers the most personalized training plans? Based on G2 reviews, SmartWinnr is frequently described by verified users as a platform that supports tailored learning paths, role-based assignments, and ongoing reinforcement for field teams. G2 reviewers mention structured learning journeys, quizzes, AI roleplays, and targeted coaching that can be aligned to team, role, or product focus. Reviews also point to managers being able to assign specific content and track readiness across different groups, which supports a more personalized training approach. Other products in this dataset also mention onboarding and coaching, but SmartWinnr reviewers most clearly describe customized training delivery and continuous reinforcement in day-to-day workflows. According to verified users, that makes it a strong option for organizations that want more individualized coaching and enablement experiences. ### Which vendor provides AI-powered sales conversation analysis? Based on G2 reviews, Gong is the clearest example in this dataset of a vendor providing AI-powered sales conversation analysis. Verified users repeatedly describe call recording, transcription, AI summaries, keyword tracking, searchable transcripts, and insights that help teams understand messaging, objections, risks, and next steps. According to verified users, these features reduce manual note-taking and make it easier to analyze what happened in customer conversations at scale. G2 reviewers mention using Gong to identify patterns in winning and losing deals, review call moments quickly, and coach teams with objective data from actual conversations. While several products here include AI summaries or coaching features, Gong appears most consistently in reviews tied directly to conversation analysis across sales calls. ### What platform integrates sales coaching with CRM systems? Based on G2 reviews, Gong is one of the strongest examples of a platform that combines sales coaching with CRM-connected workflows. G2 reviewers mention that it records and analyzes conversations while also syncing with systems like Salesforce, helping teams connect call insights to deal progress and pipeline activity. According to verified users, this reduces manual logging, keeps notes and summaries tied to customer records, and gives managers more context for coaching and deal reviews. Reviews also highlight that coaching becomes more actionable because reps and leaders can work from both conversation data and account context in one motion. Other products in this dataset mention CRM integrations too, but Gong is most consistently described as blending coaching, conversation analysis, and CRM-linked visibility. ### Which tool supports sales coaching for remote teams? Based on G2 reviews, Nooks is strongly associated with supporting sales coaching for remote teams. Verified users describe its virtual sales floor, live collaboration, call monitoring, coaching labs, and shared calling environment as especially useful for distributed teams. According to verified users, it helps remote reps stay connected, listen to one another’s calls, get real-time feedback, and avoid the isolation that often comes with outbound work. G2 reviewers mention that managers can coach in the moment, support onboarding, and review calls more effectively without being physically present. Several products in this category support coaching overall, but Nooks stands out in this review set for the way remote collaboration and coaching are built directly into daily calling workflows. ### Which vendor offers analytics on sales rep performance improvement? Based on G2 reviews, Gong is repeatedly described as a vendor that offers analytics tied to sales rep performance improvement. G2 reviewers mention scorecards, talk ratio insights, call scoring, trend visibility, objection tracking, and searchable call data that managers use to coach more precisely. According to verified users, the value comes from being able to review real conversations, compare rep behavior, and identify where messaging, pacing, or follow-up can improve. Reviews also highlight that onboarding and ramp time improve when teams can learn from top performers’ calls and get more objective feedback. While other products in this dataset include performance dashboards, Gong appears most often in reviews that directly connect analytics to rep development, coaching quality, and day-to-day sales improvement. ### Which solution supports real-time call feedback? Based on G2 reviews, Balto is the strongest fit in this dataset for real-time call feedback. Verified users describe prompts, rebuttals, compliance reminders, and live coaching that appear during the call instead of only after it ends. According to verified users, this helps agents stay on track, respond to objections more confidently, and maintain consistency without sounding robotic when the setup is well aligned. G2 reviewers mention that it improves confidence, shortens ramp time for newer reps, and supports better call flow by guiding key points in the moment. Other products here offer post-call summaries or coaching analysis, but Balto is most directly tied in reviews to live feedback and in-call guidance while conversations are happening. ### What is the most affordable sales coaching software for SMBs? Based on G2 reviews, affordability is discussed more as relative value than exact pricing, so there is not enough grounded evidence to name a single cheapest option. According to verified users, some buyers highlight products that feel practical for smaller teams because they are easy to adopt, reduce manual work, or deliver useful coaching without a heavy setup burden. G2 reviewers mention cost concerns for some enterprise-oriented platforms, while other tools are described as simpler to roll out and easier to justify through time savings, onboarding support, or training efficiency. For SMB buyers comparing sales coaching software, the most grounded takeaway is to prioritize tools with clear adoption, coaching impact, and manageable setup based on your team’s workflow. **Here are some of the top-rated products on G2:** - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – useful for teams that want centralized visibility and coaching tied to CRM workflows - [Fathom](https://www.g2.com/products/fathom-video/reviews) – strong for automatic summaries, action items, and lightweight coaching through meeting review - [Gong](https://www.g2.com/products/gong/reviews) – best for teams prioritizing deep coaching and deal visibility, though some reviewers note budget considerations ### What is the top-rated sales coaching platform for enterprises? Based on G2 reviews, Gong is the most grounded enterprise recommendation in this dataset because reviewers repeatedly describe broad coaching use cases across onboarding, manager feedback, deal inspection, call analysis, and cross-team visibility. According to verified users, enterprise teams use it to review customer conversations at scale, identify winning patterns, support ramp time, and improve forecasting discussions with a shared source of truth. G2 reviewers mention that it helps sales leaders coach with objective call data instead of relying on rep recollection, while also supporting integrations and wider revenue workflows. Some reviews note a learning curve and dense feature set, but that same depth is often described as valuable for larger organizations that need scalable coaching and deal visibility. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – ideal for enterprise teams that need scalable coaching, searchable call analysis, and deal visibility - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – best for organizations that want coaching and automation within a broad CRM ecosystem - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for enterprise outbound teams focused on coaching, collaboration, and call productivity ### What platform provides on-demand sales training content? Based on G2 reviews, SmartWinnr is strongly associated with on-demand sales training content. Verified users describe short learning modules, quizzes, structured learning journeys, content libraries, and mobile-friendly access that let reps train when it fits their day instead of relying only on live sessions. According to verified users, this makes it easier to reinforce product knowledge, onboarding content, objection handling, and field readiness over time. G2 reviewers mention that managers can assign content by role or team and track completion without chasing learners manually. Other products in this dataset also support enablement libraries or course content, but SmartWinnr is most consistently described in reviews as a platform built around flexible, ongoing, on-demand training for sales teams. ## How Many Sales Coaching Software Products Does G2 Track? **Total Products under this Category:** 221 ### Category Stats (Jul 2026) - **Average Rating**: 4.63/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Flockjay (+3.09%) - Among all products in this category, Flockjay recorded the largest rating increase compared to last month *Last updated: July 01, 2026* ## How Does G2 Rank Sales Coaching Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 105,200+ Authentic Reviews - 221+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1034&secure%5Bchosen_at%5D=2026-07-02T06%3A14%3A46Z&secure%5Bdisplayable_resource_id%5D=1034&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1034&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=1034&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-coaching%2Fmid-market&secure%5Btoken%5D=30671ad23eb8585d462a24bc2608fa90e4a7d729479cbf5e8895ef0dc98a905d&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dsalescoaching&secure%5Burl_type%5D=custom_url) --- ## Sales Coaching Software Features & Capabilities ### What are the Best Sales Coaching Software with Competition? Motivates employees by creating time-sensitive competititons that drive performance. **Top-rated Sales Coaching Software for Competition:** - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Substrata](https://www.g2.com/products/substrata-substrata/reviews) [Explore Sales Coaching Software with Competition](https://www.g2.com/categories/sales-coaching/f/competition) ### What are the Best Sales Coaching Software with Playbook Creation? Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. **Top-rated Sales Coaching Software for Playbook Creation:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) [Explore Sales Coaching Software with Playbook Creation](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Best Sales Coaching Software with Coaching Card? Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. **Top-rated Sales Coaching Software for Coaching Card:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) [Explore Sales Coaching Software with Coaching Card](https://www.g2.com/categories/sales-coaching/f/coaching-card) ## What Are the Top-Rated Sales Coaching Software Products in 2026? ### 1. [Gong](https://www.g2.com/products/gong/reviews) Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. Recognized by G2 as the #1 Best Software Product for multiple years, Gong continues to lead in customer satisfaction, innovation, and AI-powered revenue transformation. For more information, visit www.gong.io. **Average Rating:** 4.7/5.0 **Total Reviews:** 6,497 **How Do G2 Users Rate Gong?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.0/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Gong?** - **Seller:** [Gong](https://www.g2.com/sellers/gong) - **Company Website:** https://www.gong.io - **Year Founded:** 2015 - **HQ Location:** San Francisco, California - **Twitter:** @Gong_io (7,641 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10454372/ (2,546 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 69% Mid-Market, 18% Enterprise #### What Are Gong's Pros and Cons? **Pros:** - Helpful (352 reviews) - Ease of Use (240 reviews) - Call Recording (237 reviews) - AI Summary (219 reviews) - Accuracy (214 reviews) **Cons:** - Call Issues (130 reviews) - Recording Issues (88 reviews) - AI Limitations (74 reviews) - Accuracy Issues (72 reviews) - Missing Features (70 reviews) ### What Do G2 Reviewers Say About Gong? *AI-generated summary from verified user reviews* **Pros:** - Users find Gong's **AI functionality** invaluable for saving time and summarizing communications efficiently. - Users enjoy the **ease of use** of Gong, finding it user-friendly and efficient for accessing important sales insights. - Users value the **efficient call recording** feature of Gong, enhancing productivity and providing actionable insights for improvement. - Users appreciate how Gong serves as a **time-saving and intuitive tool** that offers valuable insights for sales management. - Users value the **accuracy** of Gong, highlighting its effective call summaries and speech rate management features. **Cons:** - Users experience **call tracking issues** with Gong, leading to difficulties in accessing and locating past calls. - Users struggle with **recording issues** , including random failures and difficulty locating past calls, impacting usability. - Users note the **limitations of AI analysis and coaching** , affecting integration and accuracy in their workflows. - Users report **accuracy issues** with Gong, particularly regarding audio transcription and multi-tab functionality in Salesforce. - Users note the **missing features** in Gong, particularly in analytics, filters, and real-time AI capabilities. #### What Are Recent G2 Reviews of Gong? **"[Actionable Conversation Insights That Keep Teams Aligned.](https://www.g2.com/survey_responses/gong-review-12837945)"** **Rating:** 5.0/5.0 stars *— Connor H.* [Read full review](https://www.g2.com/survey_responses/gong-review-12837945) --- **"[Brilliant AI, Extremely Intuitive Platform](https://www.g2.com/survey_responses/gong-review-12892641)"** **Rating:** 5.0/5.0 stars *— Lilian S.* [Read full review](https://www.g2.com/survey_responses/gong-review-12892641) --- #### What Are G2 Users Discussing About Gong? - [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) - 2 comments - [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) - [What is Gong used for?](https://www.g2.com/discussions/what-is-gong-used-for) - [Is Gong a public?](https://www.g2.com/discussions/is-gong-a-public) - 1 comment - [How Much Does Gong IO cost?](https://www.g2.com/discussions/how-much-does-gong-io-cost) - 1 comment ### 2. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management **Average Rating:** 4.4/5.0 **Total Reviews:** 24,650 **How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)?** - **Ease of Use:** 8.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.8/10 (Category avg: 8.8/10) - **Leaderboard:** 8.6/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.5/10 (Category avg: 8.5/10) **Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Mid-Market, 34% Enterprise #### What Are Agentforce Sales (formerly Salesforce Sales Cloud)'s Pros and Cons? **Pros:** - Features (3167 reviews) - Ease of Use (2065 reviews) - Lead Management (2051 reviews) - Salesforce Integration (1615 reviews) - Efficiency (1214 reviews) **Cons:** - Limitations (1412 reviews) - Limited Features (1126 reviews) - Learning Curve (1092 reviews) - Not Intuitive (791 reviews) - Steep Learning Curve (717 reviews) ### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **feature-rich capabilities** of Agentforce Sales, facilitating seamless customer interactions and efficient workflows. - Users value the **ease of use** of Agentforce Sales, enabling seamless access to customer data and improved productivity. - Users value the **effective lead management** in Agentforce Sales, enhancing customer interactions and team collaboration. - Users highlight the **seamless Salesforce integration** that enhances productivity by providing vital information in one place. - Users value the **efficiency** of Agentforce Sales, seamlessly connecting sales performance tracking for enhanced productivity. **Cons:** - Users find the **setup complexity** and limitations on customization challenging, particularly for smaller teams with simpler needs. - Users find the **limited features** of Agentforce Sales requires time and expertise to set up effectively. - Users find the **learning curve steep** with complex setups and insufficient guidance on utilizing Sales Cloud effectively. - Users find Salesforce Sales Cloud to be **not intuitive** , leading to challenges in navigation and management for new users. - Users note a **steep learning curve** for configuration, making initial setup and building agents more difficult. #### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)? **"[Make Sales Management Simple and Efficient](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13046068)"** **Rating:** 4.5/5.0 stars *— DEVIL u.* [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13046068) --- **"[Powerful, Customizable Sales Platform—But Needs Onboarding to Tame Complexity](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12936463)"** **Rating:** 4.0/5.0 stars *— Samiksha R.* [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12936463) --- #### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)? - [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments - [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments - [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments - [What makes high velocity sales more powerful than ever?](https://www.g2.com/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment - [How do I enable Inbox in Salesforce?](https://www.g2.com/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments ### 3. [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace so plays fire automatically, moments aren't missed, and reps always know what to do next. Designed for RevOps and marketing teams, GTM Studio eliminates tool sprawl by connecting CRM, marketing, sales, and third-party data into a single live canvas - giving every team a complete, AI-ready view of their market. At the core of GTM Studio is built-in waterfall enrichment that automatically fills in missing contact and account data across 25+ vendors, so the data powering every play is always complete and actionable. AI-powered insights surface buying signals in real time, helping teams respond to in-market buyers in under five minutes - before competitors have even pulled a list. Every insight is grounded in your ICP, so GTM decisions are faster, sharper, and more informed. GTM Studio is built for speed to execution. A library of pre-built plays - including inbound acceleration, champion tracking, and competitive displacement - can be launched in a single click, with no tickets, no engineering support, and no waiting. Custom plays can be designed, tested, and scaled without code or developer involvement, compressing what used to take weeks into minutes. Specialized AI agents handle enrichment, scoring, routing, and message creation automatically, so teams stay focused on results rather than operations. GTM Studio integrates with the tools revenue teams already rely on - Salesforce, HubSpot, Salesloft, Gong, Slack, and 50+ more - ensuring signals flow freely across the stack and execution happens without friction. Built-in analytics measure what's working in real time, while automated workflows and alerts keep teams responsive to every change in GTM data. The result is a GTM motion that runs on its own - where top-performing teams launch more than 50 plays per quarter, expansion campaigns that once took three weeks go live in 30 minutes, and every seller always knows exactly where to focus next. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,395 **How Do G2 Users Rate GTM Studio - Powered by ZoomInfo?** - **Ease of Use:** 8.8/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.7/10 (Category avg: 8.8/10) - **Leaderboard:** 8.4/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.4/10 (Category avg: 8.5/10) **Who Is the Company Behind GTM Studio - Powered by ZoomInfo?** - **Seller:** [ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) - **Company Website:** https://www.zoominfo.com/ - **Year Founded:** 2000 - **HQ Location:** Vancouver, WA - **Twitter:** @ZoomInfo (23,515 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zoominfo/ (4,221 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 63% Mid-Market, 24% Enterprise #### What Are GTM Studio - Powered by ZoomInfo's Pros and Cons? **Pros:** - Features (27 reviews) - Lead Generation (26 reviews) - Ease of Use (25 reviews) - Data Accuracy (20 reviews) - Data Quality (19 reviews) **Cons:** - Expensive (16 reviews) - Data Inaccuracy (13 reviews) - Cost (11 reviews) - Learning Curve (10 reviews) - Complexity (9 reviews) ### What Do G2 Reviewers Say About GTM Studio - Powered by ZoomInfo? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **reliable B2B contact data** and effective filtering options that enhance targeted prospecting and campaign efficiency. - Users value the **accuracy of data and intent signals** , enhancing effective targeting and demand generation campaigns. - Users find the **ease of use** of GTM Studio beneficial for lead enrichment and effective segmentation. - Users appreciate the **reliable and accurate B2B contact data** from GTM Studio, enhancing targeted prospecting and campaign efficiency. - Users value the **high-quality B2B contact data** in GTM Studio, enhancing targeted outreach and campaign efficiency. **Cons:** - Users find the **pricing too high** for smaller teams, making it less accessible for those on a budget. - Users experience **data inaccuracy** , with outdated information and missing data for niche roles hindering effectiveness. - Users find the **pricing to be high** , making it less accessible for smaller teams with limited budgets. - Users find the **learning curve steep** initially due to the platform’s complexity and extensive features. - Users often find the **platform complex** , requiring training and internal processes to navigate effectively. #### What Are Recent G2 Reviews of GTM Studio - Powered by ZoomInfo? **"[Amazing Platform That Helps Marketers Bridge the Gap with your Audience](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370) --- **"[Account Exectuive](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756)"** **Rating:** 5.0/5.0 stars *— Alex P.* [Read full review](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756) --- #### What Are G2 Users Discussing About GTM Studio - Powered by ZoomInfo? - [What impact has Chorus by ZoomInfo had on the enhancement of sales conversations and customer insights?](https://www.g2.com/discussions/what-impact-has-chorus-by-zoominfo-had-on-the-enhancement-of-sales-conversations-and-customer-insights) - [What is Chorus.ai used for?](https://www.g2.com/discussions/what-is-chorus-ai-used-for) - [What is ZoomInfo MarketingOS used for?](https://www.g2.com/discussions/what-is-zoominfo-marketingos-used-for) - [What are ZoomInfo scoops?](https://www.g2.com/discussions/what-are-zoominfo-scoops) - [What information does ZoomInfo provide?](https://www.g2.com/discussions/what-information-does-zoominfo-provide) ### 4. [Substrata](https://www.g2.com/products/substrata-substrata/reviews) Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,093 **How Do G2 Users Rate Substrata?** - **Ease of Use:** 9.8/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.8/10 (Category avg: 8.8/10) - **Leaderboard:** 9.7/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Substrata?** - **Seller:** [Substrata](https://www.g2.com/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) - **Company Website:** https://www.substrata.me/ - **Year Founded:** 2020 - **HQ Location:** Tel Aviv, Israel - **Twitter:** @SubstrataHQ (517 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/substrata-company/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Sales Development Representative, Project Manager - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 46% Small-Business, 41% Mid-Market #### What Are Substrata's Pros and Cons? **Pros:** - Accuracy (535 reviews) - Helpful (441 reviews) - Conversation Analysis (390 reviews) - Insights (336 reviews) - Time-saving (277 reviews) **Cons:** - Learning Curve (307 reviews) - Limited Customization (147 reviews) - Complexity (118 reviews) - Time-Consuming (102 reviews) - Dashboard Issues (99 reviews) ### What Do G2 Reviewers Say About Substrata? *AI-generated summary from verified user reviews* **Pros:** - Users value Substrata's **accuracy** in communication, enhancing clarity and relevancy for stakeholders and entrepreneurs alike. - Users highlight Substrata's **effective project organization** and streamlined procurement features that enhance communication and decision-making. - Users value Substrata for its **clarity and strategic insight** in improving communication with entrepreneurs and stakeholders. - Users value Substrata for its **precise client engagement tracking** and effective communication enhancement tools, boosting message impact. - Users find that Substrata's features significantly **save time** , enhancing their efficiency in managing sales processes. **Cons:** - Users find the **steep learning curve** of Substrata challenging, requiring time to effectively utilize the platform. - Users express a desire for increased **customization options** in Substrata to better suit diverse user needs and roles. - Users find the **initial setup and interface overwhelming** , which complicates the analysis and learning experience. - Users find that the **time-consuming setup and analysis** can hinder quick access to essential insights. - Users find the **dashboard overwhelming** initially, requiring time and effort to learn and customize effectively. #### What Are Recent G2 Reviews of Substrata? **"[Real Insights for Real Global Sales Challenges](https://www.g2.com/survey_responses/substrata-review-12617983)"** **Rating:** 4.5/5.0 stars *— Blake M.* [Read full review](https://www.g2.com/survey_responses/substrata-review-12617983) --- **"[Intuitive Content Library with Effortless Drag-and-Drop Organization](https://www.g2.com/survey_responses/substrata-review-12619141)"** **Rating:** 4.5/5.0 stars *— Melissa L.* [Read full review](https://www.g2.com/survey_responses/substrata-review-12619141) --- ### 5. [Mindtickle](https://www.g2.com/products/mindtickle/reviews) Mindtickle is the market-leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. With awards and accolades from the Stevie Awards, AI Breakthrough Awards, Forrester Wave, and more. Mindtickle is celebrated for both innovation and world-class customer support. Mindtickle is also recognized across: - Sales Enablement Software - AI Sales Role Play Software - Sales Coaching Software - Sales Performance Management Software - Conversation Intelligence Software - Digital Sales Rooms Software Unlike other vendors, Mindtickle delivers a single, integrated platform to grow revenue and retain customers by improving sales and support performance. With Mindtickle, you can: - Improve rep skills and performance with personalized training and AI-powered role-plays - Improve deal outcomes with tailored buying experiences - Level up frontline managers with data-driven coaching - Drive strategic change management with bite-sized learning, reinforcement, and actionable insights - Simplify revenue tech stacks with a single platform for seller performance For more information, visit www.mindtickle.com **Average Rating:** 4.7/5.0 **Total Reviews:** 2,216 **How Do G2 Users Rate Mindtickle?** - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.5/10 (Category avg: 8.8/10) - **Leaderboard:** 9.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Mindtickle?** - **Seller:** [MindTickle](https://www.g2.com/sellers/mindtickle) - **Company Website:** https://www.mindtickle.com - **Year Founded:** 2012 - **HQ Location:** San Francisco, California - **Twitter:** @mindtickle (5,772 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2337411/ (679 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Therapy Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Enterprise, 29% Mid-Market #### What Are Mindtickle's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Intuitive (14 reviews) - Engagement (13 reviews) - Course Creation (11 reviews) - Knowledge Improvement (11 reviews) **Cons:** - Limited Features (13 reviews) - Integration Issues (8 reviews) - Learning Curve (6 reviews) - Slow Loading (5 reviews) - Admin Issues (4 reviews) ### What Do G2 Reviewers Say About Mindtickle? *AI-generated summary from verified user reviews* **Pros:** - Users find Mindtickle **simple and easy to use** , facilitating smooth navigation and effective real-time learning. - Users love the **intuitive design** of Mindtickle, making navigation and real-time learning seamless and effective. - Users appreciate the **easy engagement** with Mindtickle, benefiting from its user-friendly setup and valuable insights. - Users value the **comprehensive approach to course creation** in Mindtickle, enhancing skills and driving sales excellence. - Users find Mindtickle to be a **wonderful platform for knowledge improvement** , enhancing leadership skills and team mentoring. **Cons:** - Users note the **limited features** of Mindtickle, particularly struggling with integrations and lacking essential tools. - Users find **integration issues** with Mindtickle challenging, especially with CRM and LMS compatibility during onboarding. - Users note a **steep learning curve** with Mindtickle, due to its extensive features and complex interface. - Users experience **slow loading times** with Mindtickle, especially with heavy content, affecting their overall productivity. - Users find **admin issues** in Mindtickle challenging, citing difficulties with user management and complex feature setups. #### What Are Recent G2 Reviews of Mindtickle? **"[Smooth, Easy-to-Manage Sales Training with Mindtickle](https://www.g2.com/survey_responses/mindtickle-review-12908229)"** **Rating:** 5.0/5.0 stars *— Ravindran G.* [Read full review](https://www.g2.com/survey_responses/mindtickle-review-12908229) --- **"[Mindtickle enhances sales performance through ongoing learning opportunities](https://www.g2.com/survey_responses/mindtickle-review-12946564)"** **Rating:** 5.0/5.0 stars *— Wolf S.* [Read full review](https://www.g2.com/survey_responses/mindtickle-review-12946564) --- #### What Are G2 Users Discussing About Mindtickle? - [What innovative techniques are corporate trainers employing with Mindtickle for effective sales enablement?](https://www.g2.com/discussions/what-innovative-techniques-are-corporate-trainers-employing-with-mindtickle-for-effective-sales-enablement) - 1 comment - [What is Mindtickle used for?](https://www.g2.com/discussions/what-is-mindtickle-used-for) - [What is Enable.us used for?](https://www.g2.com/discussions/what-is-enable-us-used-for) ### 6. [Jiminny](https://www.g2.com/products/jiminny/reviews) Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization. **Average Rating:** 4.6/5.0 **Total Reviews:** 927 **How Do G2 Users Rate Jiminny?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.5/10 (Category avg: 8.8/10) - **Leaderboard:** 8.2/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.1/10 (Category avg: 8.5/10) **Who Is the Company Behind Jiminny?** - **Seller:** [Jiminny](https://www.g2.com/sellers/jiminny) - **Company Website:** https://www.jiminny.com - **Year Founded:** 2016 - **HQ Location:** London, England - **Twitter:** @JiminnyInc (384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10815921/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 63% Mid-Market, 31% Small-Business #### What Are Jiminny's Pros and Cons? **Pros:** - Helpful (168 reviews) - Ease of Use (146 reviews) - Call Recording (134 reviews) - AI Summary (106 reviews) - Recording (94 reviews) **Cons:** - Call Issues (71 reviews) - AI Inaccuracy (58 reviews) - Accuracy Issues (57 reviews) - AI Limitations (25 reviews) - Poor Transcription (25 reviews) ### What Do G2 Reviewers Say About Jiminny? *AI-generated summary from verified user reviews* **Pros:** - Users find Jiminny's **helpful customer support** impressive, resolving issues quickly and enhancing their overall experience. - Users find Jiminny's **ease of use** exceptional, facilitating seamless integration and effortless access to recorded content. - Users appreciate the **call recording feature** of Jiminny for its ability to provide valuable insights and clarity. - Users appreciate the **effective AI summaries** of calls, enhancing their ability to review key topics and follow-ups. - Users love the **clear recordings and transcripts** , enhancing learning and making access to previous calls effortless. **Cons:** - Users experience **call issues** with Jiminny, facing delays and difficulty in tagging and locating specific calls. - Users experience **AI inaccuracy** issues, requiring specificity for results and facing challenges with detail recognition. - Users report **accuracy issues** with Jiminny, particularly with accents, background noise, and incorrect detail recognition. - Users find the **AI limitations** of Jiminny affect customization and nuanced conversations, requiring specificity for better results. - Users experience **poor transcription accuracy** with Jiminny, leading to confusion and misinterpretation of discussions. #### What Are Recent G2 Reviews of Jiminny? **"[Jiminny’s Excellent Recording and AI Chat Make Coaching a Breeze](https://www.g2.com/survey_responses/jiminny-review-12694816)"** **Rating:** 4.5/5.0 stars *— Mathilde L.* [Read full review](https://www.g2.com/survey_responses/jiminny-review-12694816) --- **"[AI-Powered Call Insights with Accurate Highlights, Summaries, and CRM Integration](https://www.g2.com/survey_responses/jiminny-review-12917847)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/jiminny-review-12917847) --- #### What Are G2 Users Discussing About Jiminny? - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment ### 7. [Nooks](https://www.g2.com/products/nooks/reviews) Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline. Nooks brings signals, account history, and next-best actions into one multi-channel system for AI sequencing so outbound stays relevant as you scale. Over 100 teams have switched from legacy sequencing tools to Nooks, more than doubling email-sourced pipeline, cutting research time by 90%, and consolidating multiple vendors into one platform. Over 1200 customers, including sophisticated sales orgs at HubSpot, Deel, ZoomInfo, and Rippling use Nooks to generate more pipeline with less context switching. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,569 **How Do G2 Users Rate Nooks?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.7/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.4/10 (Category avg: 8.5/10) **Who Is the Company Behind Nooks?** - **Seller:** [Nooks](https://www.g2.com/sellers/nooks) - **Company Website:** https://www.nooks.ai/ - **HQ Location:** San Francisco, California - **Twitter:** @JoinNooks (390 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/nooksapp (390 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** SDR, Business Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Mid-Market, 25% Small-Business #### What Are Nooks's Pros and Cons? **Pros:** - Time-saving (373 reviews) - Ease of Use (356 reviews) - Efficiency (328 reviews) - Features (235 reviews) - Lead Generation (207 reviews) **Cons:** - Call Issues (200 reviews) - Dialer Issues (103 reviews) - Missing Features (74 reviews) - Dialer Limitations (60 reviews) - Connection Issues (54 reviews) ### What Do G2 Reviewers Say About Nooks? *AI-generated summary from verified user reviews* **Pros:** - Users value the **time-saving features** of Nooks, significantly enhancing their efficiency and workflow management. - Users find Nooks **easy to use** , with a beginner-friendly interface and intuitive features that simplify tasks. - Users find Nooks' **efficiency** impressive, notably saving time with its intuitive features and streamlined workflow. - Users praise the **efficient parallel dialing** feature of Nooks, enhancing call volume and boosting meaningful conversations. - Users value the **efficient lead generation** capabilities of Nooks, streamlining calling processes and enhancing productivity. **Cons:** - Users experience **call issues** with Nooks, including slow connections and frustrating glitches affecting communication effectiveness. - Users experience **dialer issues** with Nooks, including unflagged wrong numbers and problems with call handling. - Users find **missing features** in Nooks, such as limited sorting options and a lack of multi-tab operation. - Users face **dialer limitations** with Nooks, including integration issues and difficulties in customizing their dialing experience. - Users often face **connection issues** with Nooks, leading to delays and dropped calls during important communications. #### What Are Recent G2 Reviews of Nooks? **"[Nooks Supercharged Our Call Volume and Conversations](https://www.g2.com/survey_responses/nooks-review-13036332)"** **Rating:** 5.0/5.0 stars *— Jawad R.* [Read full review](https://www.g2.com/survey_responses/nooks-review-13036332) --- **"[Nooks’ AI Assistant and Unified Workspace Transformed Our Prospecting Speed](https://www.g2.com/survey_responses/nooks-review-12899606)"** **Rating:** 5.0/5.0 stars *— William S.* [Read full review](https://www.g2.com/survey_responses/nooks-review-12899606) --- ### 8. [Fathom](https://www.g2.com/products/fathom-video/reviews) Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. **Average Rating:** 5.0/5.0 **Total Reviews:** 6,885 **How Do G2 Users Rate Fathom?** - **Ease of Use:** 9.7/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.5/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.1/10 (Category avg: 8.5/10) **Who Is the Company Behind Fathom?** - **Seller:** [Fathom](https://www.g2.com/sellers/fathom) - **Company Website:** https://www.fathom.ai/ - **Year Founded:** 2020 - **HQ Location:** San Francisco, CA - **Twitter:** @fathomdotai (2,469 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fathom-video (184 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 78% Small-Business, 20% Mid-Market #### What Are Fathom's Pros and Cons? **Pros:** - Accuracy (1124 reviews) - AI Summary (1119 reviews) - Helpful (995 reviews) - Ease of Use (954 reviews) - Note-taking (862 reviews) **Cons:** - Meeting Management (329 reviews) - Recording Issues (258 reviews) - Call Issues (171 reviews) - Recording Limitations (164 reviews) - Joining Issues (161 reviews) ### What Do G2 Reviewers Say About Fathom? *AI-generated summary from verified user reviews* **Pros:** - Users rave about Fathom's **incredible accuracy** in note-taking, enhancing meeting engagement and efficiency. - Users love the **seamless integration and ease of use** of Fathom for managing meetings across platforms. - Users find Fathom's **helpfulness** invaluable for enhancing focus and productivity during meetings with automated note-taking. - Users praise Fathom for its **ease of use** , enabling efficient navigation and enhancing team productivity effortlessly. - Users value the **accuracy and efficiency** of Fathom's note-taking, significantly enhancing meeting productivity and follow-up. **Cons:** - Users must navigate **manual checks for report accuracy** and limited functionalities unless they purchase a subscription. - Users experience **recording issues** with Fathom, including inaccurate transcripts and unnecessary constant recording. - Users face **call attribution issues** during ad hoc meetings, complicating reporting and access to essential call details. - Users are frustrated with the **constant recording limitations** of Fathom, making it difficult to manage meetings effectively. - Users experience **joining issues** with Fathom, requiring manual addition and participant notifications for meetings. #### What Are Recent G2 Reviews of Fathom? **"[Excellent Free Plan, Solid Support, and a robust MCP](https://www.g2.com/survey_responses/fathom-review-13001468)"** **Rating:** 4.5/5.0 stars *— Robert M.* [Read full review](https://www.g2.com/survey_responses/fathom-review-13001468) --- **"[Takes the pressure off taking notes while actively listening.](https://www.g2.com/survey_responses/fathom-review-9810690)"** **Rating:** 5.0/5.0 stars *— Cassie C.* [Read full review](https://www.g2.com/survey_responses/fathom-review-9810690) --- ### 9. [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,362 **How Do G2 Users Rate RingEX?** - **Ease of Use:** 8.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind RingEX?** - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** https://www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral (61,963 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/60868/ (6,726 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small-Business, 34% Mid-Market #### What Are RingEX's Pros and Cons? **Pros:** - Ease of Use (195 reviews) - Customer Support (124 reviews) - Helpful (108 reviews) - Reliability (96 reviews) - Phone Calls (93 reviews) **Cons:** - Poor Customer Support (55 reviews) - Customer Service (49 reviews) - Call Issues (47 reviews) - Complex Processes (44 reviews) - Missing Features (37 reviews) ### What Do G2 Reviewers Say About RingEX? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** with RingEX enhances administration and device switching capabilities efficiently. - Users commend the **helpful customer support** of RingEX, making the setup process smoother and more manageable. - Users value the **reliable connection and helpful support** provided by RingEX, enhancing their communication experience. - Users praise the **reliable connection** of RingEX, highlighting its excellent voice quality and user-friendly design. - Users love the **high-quality phone calls** of RingEX, appreciating its ease of use and helpful features. **Cons:** - Users find the **customer support challenging** to interact with, often requiring excessive steps for known issues. - Users find the **customer service challenging** , often facing unnecessary complications in resolving known issues. - Users face persistent **call issues** with RingEX, including inadequate logs, confusing setup, and frustrating customer support experiences. - Users find the **onboarding and setup processes complicated** , leading to confusion over extensions and features. - Users face **missing features** like fax visibility issues and customer service difficulties impacting overall usability. #### What Are Recent G2 Reviews of RingEX? **"[Seamless Communication, Unifies Our Workflow](https://www.g2.com/survey_responses/ringex-review-12983792)"** **Rating:** 5.0/5.0 stars *— Suhasu U.* [Read full review](https://www.g2.com/survey_responses/ringex-review-12983792) --- **"[RingEx is easy to setup. I've setup 25 contact center very easily using IVR editor and duplications](https://www.g2.com/survey_responses/ringex-review-11729131)"** **Rating:** 5.0/5.0 stars *— Raffy B.* [Read full review](https://www.g2.com/survey_responses/ringex-review-11729131) --- #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 1 comment - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### 10. [Balto](https://www.g2.com/products/balto/reviews) Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Insights in one cohesive platform. The result is value at every level of the organization: agents perform better, QA teams eliminate manual reviews, supervisors can coach at scale, and executive leaders gain clear visibility into conversation-driven business trends. Top-performing contact centers rely on Balto to protect revenue, reduce compliance risk, and improve customer experiences. To date, Balto has guided 500M+ conversations, supports 300+ customers, and leads our G2 category with 500+ five-star reviews. Products Include: - Real-Time Guidance (Agent Assist): Balto automatically provides agents with resources in real-time. - Quality Assurance: Balto automatically scores interactions. - Compliance: Balto automatically flags compliance issues. - Coaching: Balto automatically surfaces and delivers coaching recommendations. - Notes: Balto automatically summarizes conversations. - Insights: Balto automatically extracts insights from conversation data. **Average Rating:** 4.8/5.0 **Total Reviews:** 577 **How Do G2 Users Rate Balto?** - **Ease of Use:** 9.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.4/10 (Category avg: 8.8/10) - **Leaderboard:** 9.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Balto?** - **Seller:** [Balto](https://www.g2.com/sellers/balto) - **Company Website:** https://www.balto.ai/ - **Year Founded:** 2017 - **HQ Location:** St Louis, US - **Twitter:** @balto_ai (243 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16265721/ (162 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Medicare Sales Representative, MSR - **Top Industries:** Insurance, Consumer Services - **Company Size:** 48% Mid-Market, 24% Enterprise #### What Are Balto's Pros and Cons? **Pros:** - Ease of Use (49 reviews) - Helpful (48 reviews) - Accuracy (22 reviews) - Call Recording (16 reviews) - Customer Support (16 reviews) **Cons:** - Call Issues (20 reviews) - Accuracy Issues (12 reviews) - AI Inaccuracy (11 reviews) - Missing Features (9 reviews) - Pop-up Issues (7 reviews) ### What Do G2 Reviewers Say About Balto? *AI-generated summary from verified user reviews* **Pros:** - Users find Balto to be **user-friendly** , enhancing their performance with easy access to notes and call corrections. - Users find Balto's **time-saving capabilities** invaluable, enhancing customer interactions and streamlining call documentation effortlessly. - Users praise Balto for its **high accuracy** in prompts, enhancing the quality of their calls significantly. - Users love the **accurate call summaries** provided by Balto, enhancing their call experience with detailed insights. - Users appreciate Balto's **immediate support and guidance** , enhancing efficiency and compliance in client communications. **Cons:** - Users face **call issues** with Balto, including bugs, timing out, and difficulty retrieving previous notes, affecting workflow. - Users report **accuracy issues** with Balto, as it can be vague and struggles to pick up voice clearly. - Users find that Balto's **AI inaccuracy** can lead to vague responses and irrelevant conversation parts, affecting effectiveness. - Users find it frustrating that Balto has **missing features** like dynamic prompts disappearing and no scrolling options. - Users often face **pop-up issues** in Balto, which disrupt workflow and can overwhelm during fast-paced conversations. #### What Are Recent G2 Reviews of Balto? **"[Balto Keeps Calls Confident, Compliant, and Natural with Real-Time Coaching](https://www.g2.com/survey_responses/balto-review-12794530)"** **Rating:** 5.0/5.0 stars *— Schantera M.* [Read full review](https://www.g2.com/survey_responses/balto-review-12794530) --- **"[The Pros and Cons of using Balto.](https://www.g2.com/survey_responses/balto-review-9832751)"** **Rating:** 4.0/5.0 stars *— Eric M.* [Read full review](https://www.g2.com/survey_responses/balto-review-9832751) --- #### What Are G2 Users Discussing About Balto? - [What is Balto used for?](https://www.g2.com/discussions/what-is-balto-used-for) ### 11. [Hyperbound](https://www.g2.com/products/hyperbound/reviews) Hyperbound is a simulated AI sales roleplay platform that turns ICP descriptions into interactive AI buyers in less than 2 minutes. It helps your sales team onboard 50% faster and boosts your team's conversions on cold, warm, & discovery calls. Every sales team wants to do more roleplays, but it's often unscalable and biased. Instead of having your sellers practice on real prospects and burn leads in the process, Hyperbound allows your reps to get realistic at-bats with an AI buyer. Sellers can finally gain call confidence and mastery in a simulated environment that doesn't put your pipeline at risk and gives time back to your managers. **Average Rating:** 4.9/5.0 **Total Reviews:** 40 **How Do G2 Users Rate Hyperbound?** - **Ease of Use:** 9.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.5/10 (Category avg: 8.8/10) - **Leaderboard:** 9.2/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Hyperbound?** - **Seller:** [Hyperbound](https://www.g2.com/sellers/hyperbound) - **Company Website:** https://hyperbound.ai - **Year Founded:** 2023 - **HQ Location:** San Francisco, CA - **Twitter:** @HyperboundAI (296 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hyperbound-ai/ (55 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 68% Mid-Market, 30% Small-Business #### What Are Hyperbound's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Sales Improvement (7 reviews) - Helpful (5 reviews) - Exercises (4 reviews) - Knowledge (3 reviews) **Cons:** - Session Issues (2 reviews) - Call Issues (1 reviews) - Inaccuracy (1 reviews) - Lack of Communication (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Hyperbound? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy-to-use interface** of Hyperbound, enabling seamless access for both admins and users. - Users commend Hyperbound for its **effective sales improvement** through realistic bot training and detailed analytics. - Users value the **ease of use** in Hyperbound, enhancing pitch practice and preparation for interviews significantly. - Users find Hyperbound's **exercise options beneficial** for practicing techniques, enhancing skills like cold calling effectively. - Users value the **natural conversation quality** of Hyperbound, enhancing preparation and confidence in real-life interactions. **Cons:** - Users report experiencing **session issues** like call lag and delayed AI responses, impacting overall performance. - Users note that **call issues** affect the realism of bot interactions on Hyperbound, impacting the overall experience. - Users feel the **realism of bot calls** in Hyperbound could be improved for a better experience. - Users experience a **lack of communication** with Hyperbound due to delayed responses from bots, impacting their workflow. - Users find the **steep learning curve** of Hyperbound can be overwhelming and challenging for newcomers to navigate. #### What Are Recent G2 Reviews of Hyperbound? **"[The Unfair Advantage Every Sales Org Needs](https://www.g2.com/survey_responses/hyperbound-review-12821712)"** **Rating:** 5.0/5.0 stars *— Josh S.* [Read full review](https://www.g2.com/survey_responses/hyperbound-review-12821712) --- **"[Transformative Call Coaching with Hyperbound](https://www.g2.com/survey_responses/hyperbound-review-12353461)"** **Rating:** 4.0/5.0 stars *— Erica B.* [Read full review](https://www.g2.com/survey_responses/hyperbound-review-12353461) --- ### 12. [Salesken](https://www.g2.com/products/salesken/reviews) Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage more effectively with customers. Salesken also provides leaders and reps with full visibility into every call through advanced Call Analytics, capturing emotions, objections, intent, and more. Salesken delivers tailored solutions for both Sales Leaders and Reps, driving revenue success through: - Pipeline Management: Accurate forecasts based on deep conversation insights. - Deal Tracking: Instant summaries, identification of BANT gaps, and clear next steps. - Team Coaching: Personalized coaching for each rep and every deal, on demand. - Marketing Insights: Actionable insights extracted from sales conversations. - Quality Assurance: Evaluate 100% of sales calls with AI-driven QA, offering personalized coaching and reducing manual efforts while improving overall sales quality and consistency For Sales Reps, Salesken offers: - Real-Time Cueing: Provides live cues and battle cards to help reps perfect their pitches. - CRM Enrichment: Automates CRM data entry and updates. - Custom Outreach: Simplifies and automates outreach, saving time and increasing efficiency. Salesken is the go to AI for the whole sales team. Book a demo and learn about more features and capabilities. **Average Rating:** 4.9/5.0 **Total Reviews:** 386 **How Do G2 Users Rate Salesken?** - **Ease of Use:** 9.9/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.8/10 (Category avg: 8.8/10) - **Leaderboard:** 9.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.8/10 (Category avg: 8.5/10) **Who Is the Company Behind Salesken?** - **Seller:** [Salesken](https://www.g2.com/sellers/salesken) - **Year Founded:** 2018 - **HQ Location:** New York, New York - **Twitter:** @SaleskenAi (117 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salesken/about (84 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Sales, Sales Executive - **Top Industries:** Education Management, E-Learning - **Company Size:** 57% Mid-Market, 37% Enterprise #### What Are Salesken's Pros and Cons? **Pros:** - Helpful (11 reviews) - Feedback Management (7 reviews) - AI Summary (6 reviews) - Automation (6 reviews) - Efficiency (6 reviews) **Cons:** - Call Issues (2 reviews) - Call Limitations (2 reviews) - Poor Transcription (2 reviews) - Recording Issues (2 reviews) - Accuracy Issues (1 reviews) ### What Do G2 Reviewers Say About Salesken? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **performance boost** Salesken provides, enhancing sales team productivity and efficiency with real-time insights. - Users value the **real-time feedback management** of Salesken, enhancing productivity and optimizing sales team performance. - Users value the **AI-driven insights** of Salesken, enhancing productivity and improving call effectiveness in sales teams. - Users value the **automation features** of Salesken, enhancing productivity through real-time feedback and actionable insights. - Users praise the **efficiency** of Salesken, highlighting its ability to boost team performance with actionable, real-time insights. **Cons:** - Users seek improved **call connectivity issues** with Salesken, as disconnections disrupt their experience significantly. - Users desire more **customization options for calls** , citing issues with connections affecting their experience. - Users express frustration over **poor transcription** , detracting from their overall experience with Salesken. - Users are frustrated with **recording issues** , particularly problems with transcripts and occasional call connection failures. - Users experience **accuracy issues** with transcripts, leading to frustration and dissatisfaction with Salesken's overall performance. #### What Are Recent G2 Reviews of Salesken? **"[Turn Your Sales Reps Into Rock Stars.](https://www.g2.com/survey_responses/salesken-review-10386293)"** **Rating:** 5.0/5.0 stars *— Madhan k.* [Read full review](https://www.g2.com/survey_responses/salesken-review-10386293) --- **"[Real-Time Call Insights and AI Coaching That Boost Sales Performance](https://www.g2.com/survey_responses/salesken-review-12599904)"** **Rating:** 5.0/5.0 stars *— Anup K.* [Read full review](https://www.g2.com/survey_responses/salesken-review-12599904) --- #### What Are G2 Users Discussing About Salesken? - [What is Salesken used for?](https://www.g2.com/discussions/what-is-salesken-used-for) ### 13. [Attention](https://www.g2.com/products/attention/reviews) Attention is an AI-native revenue orchestration platform designed to transform sales conversations into actions that drive deal closures — in real time, across your entire sales org. The platform integrates seamlessly with Zoom, Google Meet, and Microsoft Teams, as well as your CRM and email providers, to automatically capture every call and point of context so that no insight is ever lost. By transforming verbal interactions into structured, actionable data, Attention empowers sales teams to make smarter decisions and move faster at every stage of the revenue cycle. The platform serves sales representatives, team leaders, and revenue organizations looking to eliminate manual work, improve performance, and forecast with confidence. Its feature set spans call recording, CRM management, pipeline intelligence, coaching, and forecasting — covering the full revenue workflow in a single platform. Key features and capabilities include: CRM Autopopulation — Uses custom prompts to extract structured findings from every conversation and fill any CRM field the moment a call ends, maintaining a living, present-value record that updates continuously as new context emerges. Every field change is fully auditable, with a complete history of which conversations drove each update. Super Agent — Allows users to query a specific deal, account, or their entire recorded sales history in plain language and receive a structured, evidence-backed answer in seconds, without manually searching recordings or relying on incomplete notes. Scoring & Scorecards — Fully flexible scorecards built on custom prompts, with AI that automatically applies the right scorecard to the right call based on methodology and playbooks — making it straightforward to evaluate new initiatives and track rep development over time. Coaching — Surfaces where each rep excels and where they need development, with evidence drawn directly from call transcripts rather than manager observation alone. Forecasting — Grounds pipeline projections in what is actually being said in the field, with AI assigning forecast categories according to defined playbooks rather than relying on rep self-reporting. Attention also includes follow-up automation through a library of Revenue Agents, allowing teams to select pre-built automations or create custom ones using natural language. Generalized Insights synthesizes patterns across hundreds of conversations to surface organizational intelligence on demand. Together, these capabilities give revenue teams a more accurate, complete view of their pipeline and a systematic way to improve performance at every level of the organization. **Average Rating:** 4.6/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Attention?** - **Ease of Use:** 8.8/10 (Category avg: 9.2/10) **Who Is the Company Behind Attention?** - **Seller:** [Attention](https://www.g2.com/sellers/attention) - **Company Website:** https://www.attention.com - **Year Founded:** 2021 - **HQ Location:** New York - **Twitter:** @tryattention (237 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/attentiontech (91 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 58% Mid-Market, 37% Small-Business #### What Are Attention's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Automation (15 reviews) - Helpful (15 reviews) - Customer Support (14 reviews) - Time-saving (13 reviews) **Cons:** - Missing Features (4 reviews) - Learning Curve (2 reviews) - Limited Features (2 reviews) - Linking Issues (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Attention? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Attention, streamlining workflows and enhancing productivity seamlessly for sales professionals. - Users value the **automation capabilities** of Attention, significantly enhancing productivity and streamlining workflows across the sales team. - Users find Attention **incredibly helpful** , appreciating its quick support and actionable insights for driving sales success. - Users praise the **super fast customer support** of Attention, noting their responsiveness and willingness to implement feedback. - Users love how Attention.tech provides **time-saving automation** by seamlessly tracking conversations and updating CRM, streamlining processes. **Cons:** - Users express frustration over the **missing features** in Attention, particularly the lack of a native Hubspot app and mobile support. - Users face a challenging **learning curve** initially, requiring significant setup to teach the AI tool effectively. - Users note the **limited features** of Attention, missing essential tools available in larger providers' mobile apps. - Users report **linking issues** with HubSpot deals during onboarding, though support quickly resolves these problems. - Users report **poor customer support** , highlighting issues like overcharging and unresolved call recording problems. #### What Are Recent G2 Reviews of Attention? **"[Genuinely saves the team hours every week](https://www.g2.com/survey_responses/attention-review-12724016)"** **Rating:** 4.0/5.0 stars *— Joaquin R.* [Read full review](https://www.g2.com/survey_responses/attention-review-12724016) --- **"[Instant, Insightful Call Summaries That Capture Strengths, Weaknesses, and Key Meeting Highlights](https://www.g2.com/survey_responses/attention-review-12475752)"** **Rating:** 4.0/5.0 stars *— Elad F.* [Read full review](https://www.g2.com/survey_responses/attention-review-12475752) --- ### 14. [Proshort](https://www.g2.com/products/proshort/reviews) Proshort (https://proshort.ai/) is a contextual rep empowerment platform designed to supercoach your sales team using the behaviors of your best performers. Instead of relying on generic training or static playbooks, Proshort uses AI to analyze your sales calls, emails, CRM notes, and workflows to identify what’s actually working in your organization. It then delivers these winning behaviors directly to reps through personalized views, short video learning, and AI-driven playbooks. This means reps don’t just learn more they learn what works for your buyers, your product, and your sales motion. For managers, Proshort brings clarity to what drives performance. It highlights how top reps operate, what’s really happening inside deals, and where targeted coaching can have the biggest impact. Proshort isn’t another LMS or call recorder. It’s a supercoach that helps you scale the impact of your best reps and systematically raise the bar for everyone else. **Average Rating:** 4.6/5.0 **Total Reviews:** 62 **How Do G2 Users Rate Proshort?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Proshort?** - **Seller:** [Proshort](https://www.g2.com/sellers/proshort) - **Company Website:** https://proshort.ai/ - **Year Founded:** 2022 - **HQ Location:** Cupertino, US - **LinkedIn® Page:** https://www.linkedin.com/company/proshort/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 77% Mid-Market, 19% Small-Business #### What Are Proshort's Pros and Cons? **Pros:** - AI Summary (22 reviews) - Ease of Use (22 reviews) - Helpful (21 reviews) - Accuracy (18 reviews) - Call Recording (12 reviews) **Cons:** - Limited Customization (7 reviews) - Call Issues (6 reviews) - Missing Features (6 reviews) - Summary Quality (6 reviews) - Accuracy Issues (5 reviews) ### What Do G2 Reviewers Say About Proshort? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automated meeting summaries** from Proshort, which streamline preparation and follow-up effectively. - Users find Proshort to be **incredibly easy to use** , enhancing productivity with its intuitive interface and helpful features. - Users find the **automated meeting summaries** of Proshort incredibly helpful for staying organized and accountable. - Users value the **accurate recording and note-taking** of Proshort, greatly enhancing their meeting insights and sales performance. - Users appreciate the **efficient call recording** of Proshort, enhancing clarity and providing valuable coaching insights for improved performance. **Cons:** - Users feel that the **customization options are limited** , making it less adaptable for diverse roles and needs. - Users report **call issues** like incorrect company info and inconsistent invite processes impacting their overall experience. - Users note the **missing features** in Proshort, particularly around CRM dependency and skill rating support. - Users experience **summary quality issues** , noting missed context and occasional inaccuracies in participant details. - Users report **accuracy issues** with Proshort, noting it sometimes misses context and provides incorrect information. #### What Are Recent G2 Reviews of Proshort? **"[My PA for Pre-Meeting and Post-Meeting Summaries](https://www.g2.com/survey_responses/proshort-review-12273417)"** **Rating:** 5.0/5.0 stars *— Joy B.* [Read full review](https://www.g2.com/survey_responses/proshort-review-12273417) --- **"[Turns Every Pre-Sales Conversation into Usable Intelligence](https://www.g2.com/survey_responses/proshort-review-12300342)"** **Rating:** 5.0/5.0 stars *— Akanksha A.* [Read full review](https://www.g2.com/survey_responses/proshort-review-12300342) --- ### 15. [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, alignment, and scale. Purpose-built for modern revenue teams, CaptivateIQ bridges the gap between incentive compensation management and sales planning, so strategy, execution, and measurement operate in perfect harmony. Legacy SPM solutions and spreadsheets weren’t designed for dynamic go-to-market organizations. CaptivateIQ replaces slow, error-prone, siloed processes with a unified platform that seamlessly connects your sales planning, incentive management, and performance tracking. Revenue leaders benefit from one shared source of truth from capacity planning to payout, aligning incentives with strategic goals to drive behaviors that move the business forward. Your plans, your way: plan for anything, pivot anytime. With SmartGrid™—our proprietary, no-code modeling engine—teams build, test, and iterate their go-to-market strategies at the speed of business. Model even the most complex plans with logic-based workflows, evaluate what-if scenarios in real time, and make adjustments as needs change. Admins and analysts gain full ownership with a familiar, spreadsheet-like interface that reduces errors and rework, backed by SmartGrid™ for robust data integration—without technical bottlenecks or external consultants Full ownership, no limits. End-to-end collaboration is at your fingertips with built-in approvals, commentary, and workflows, streamlining the hand-off from plan design through execution and measurement. Sales teams enjoy instant, accurate visibility into their earnings, on-demand statements, and an interactive commission estimator, empowering them to focus on high-value activities and adapt with confidence. CaptivateIQ empowers every function—RevOps, Finance, Sales, and more—to adjust plans, incentivize performance, and deliver on revenue growth targets, all within a flexible environment that adapts as quickly as business does. From enterprise-grade controls to in-depth reporting and dashboards, revenue teams monitor, measure, and optimize at every step to maximize success. Trusted by over 800 leading companies—including Boston Scientific, Datadog, and 6sense—CaptivateIQ sets a new standard for sales performance management. We are proud to be a category leader on G2, backed by thousands of enthusiastic customer reviews. When change is the only constant, CaptivateIQ gives revenue teams agility, clarity, and control—ensuring your planning and incentives finally work together, so you can grow stronger no matter what comes next. **Average Rating:** 4.7/5.0 **Total Reviews:** 3,410 **How Do G2 Users Rate CaptivateIQ?** - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 8.0/10 (Category avg: 8.7/10) - **Playbook Creation:** 7.4/10 (Category avg: 8.5/10) **Who Is the Company Behind CaptivateIQ?** - **Seller:** [CaptivateIQ](https://www.g2.com/sellers/captivateiq) - **Company Website:** https://www.captivateiq.com/ - **Year Founded:** 2017 - **HQ Location:** San Francisco, California - **Twitter:** @CaptivateIq (606 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18516995/ (271 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Mid-Market, 26% Enterprise #### What Are CaptivateIQ's Pros and Cons? **Pros:** - Ease of Use (507 reviews) - Simple (230 reviews) - Helpful (211 reviews) - Accuracy (186 reviews) - Intuitive (182 reviews) **Cons:** - Learning Curve (77 reviews) - Missing Features (52 reviews) - Reporting Issues (43 reviews) - Difficult Learning (42 reviews) - Slow Loading (41 reviews) ### What Do G2 Reviewers Say About CaptivateIQ? *AI-generated summary from verified user reviews* **Pros:** - Users find CaptivateIQ's **ease of use** valuable for tracking commissions and accessing needed information effortlessly. - Users find CaptivateIQ to be **super easy to use and set up** , simplifying commission management for everyone. - Users find CaptivateIQ to be **user-friendly** , simplifying commission tracking and ensuring accurate payouts effortlessly. - Users appreciate the **accuracy** of CaptivateIQ, finding it easy and fast to track commissions and payouts. - Users value the **intuitive interface** of CaptivateIQ, making incentive compensation management simple and efficient. **Cons:** - Users find the **learning curve steep** , requiring extensive support to navigate the complex reporting and customization features. - Users find the **missing features** of CaptivateIQ, like an app and tax calculator, limiting and confusing. - Users find **reporting issues** with CaptivateIQ, describing it as cumbersome, time-consuming, and confusing overall. - Users experience a **difficult learning** curve with CaptivateIQ, particularly in configuring dashboards and understanding pricing. - Users experience **slow loading times** for data refreshes and payout reviews, impacting their overall productivity. #### What Are Recent G2 Reviews of CaptivateIQ? **"[Easy to navigate for Sellers and eliminate time usage.](https://www.g2.com/survey_responses/captivateiq-review-11398999)"** **Rating:** 4.5/5.0 stars *— Kauvshika P.* [Read full review](https://www.g2.com/survey_responses/captivateiq-review-11398999) --- **"[Easy, Flexible Dashboarding with Powerful What-If Modeling](https://www.g2.com/survey_responses/captivateiq-review-12708840)"** **Rating:** 4.5/5.0 stars *— Sridhar P.* [Read full review](https://www.g2.com/survey_responses/captivateiq-review-12708840) --- #### What Are G2 Users Discussing About CaptivateIQ? - [How is CaptivateIQ changing the way companies manage and optimize their commission plans?](https://www.g2.com/discussions/how-is-captivateiq-changing-the-way-companies-manage-and-optimize-their-commission-plans) - 1 comment - [What is CaptivateIQ used for?](https://www.g2.com/discussions/what-is-captivateiq-used-for) ### 16. [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Seismic's Content solutions help revenue teams find, personalize, and deliver high-impact, compliant assets that accelerate buyer engagement and drive outcomes at scale. Trusted by approximately 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. To learn more, visit Seismic.com and follow us on LinkedIn, Twitter and Instagram. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,752 **How Do G2 Users Rate Seismic Enablement Cloud?** - **Ease of Use:** 8.9/10 (Category avg: 9.2/10) **Who Is the Company Behind Seismic Enablement Cloud?** - **Seller:** [Seismic](https://www.g2.com/sellers/seismic) - **Year Founded:** 2010 - **HQ Location:** San Diego, CA - **Twitter:** @SeismicSoftware (3,806 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2746866/ (1,307 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Enterprise, 30% Mid-Market #### What Are Seismic Enablement Cloud's Pros and Cons? **Pros:** - Document Management (66 reviews) - Ease of Use (65 reviews) - Helpful (52 reviews) - Data Centralization (42 reviews) - Navigation Ease (41 reviews) **Cons:** - Confusion (20 reviews) - Learning Curve (19 reviews) - Poor Search Functionality (18 reviews) - Layout Issues (16 reviews) - Missing Features (16 reviews) ### What Do G2 Reviewers Say About Seismic Enablement Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient document management** in Seismic, making asset sharing and tracking seamless and effective. - Users find Seismic Enablement Cloud's **ease of use** exceptional, leading to full adoption and powerful content management. - Users find Seismic Enablement Cloud to be **incredibly helpful** , streamlining content sharing and enhancing team efficiency. - Users value the **data centralization** of Seismic Enablement Cloud, streamlining access to essential resources for efficiency. - Users value the **navigation ease** of Seismic Enablement Cloud, allowing quick access to organized content and seamless sharing. **Cons:** - Users experience **confusion** finding documents in Seismic due to information overload and complicated login processes. - Users find the **learning curve steep** , making it challenging to navigate and utilize the platform effectively. - Users experience **poor search functionality** , finding it difficult to locate specific information efficiently within Seismic Enablement Cloud. - Users struggle with **layout issues** that hinder navigation and limit customization, affecting their overall experience. - Users experience **missing features** and challenges with integration, particularly for those using Google platforms. #### What Are Recent G2 Reviews of Seismic Enablement Cloud? **"[Seismic Makes Sales Content Easy, Professional, and Field-Ready](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639441)"** **Rating:** 5.0/5.0 stars *— Rachel C.* [Read full review](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639441) --- **"[Intelligent Automation That Streamlines Workflow and Collaboration](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639344)"** **Rating:** 5.0/5.0 stars *— Diksha S.* [Read full review](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639344) --- #### What Are G2 Users Discussing About Seismic Enablement Cloud? - [How do I utilize Seismic’s content personalization features effectively for sales enablement?](https://www.g2.com/discussions/how-do-i-utilize-seismic-s-content-personalization-features-effectively-for-sales-enablement) - [What is Seismic used for?](https://www.g2.com/discussions/what-is-seismic-used-for) - [Who owns seismic software?](https://www.g2.com/discussions/who-owns-seismic-software) - [What is seismic sales enablement?](https://www.g2.com/discussions/what-is-seismic-sales-enablement) - [How much does seismic cost?](https://www.g2.com/discussions/how-much-does-seismic-cost) - 3 comments ### 17. [Clari](https://www.g2.com/products/clari/reviews) Clari+Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari+Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,501 **How Do G2 Users Rate Clari?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.1/10 (Category avg: 8.5/10) **Who Is the Company Behind Clari?** - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Company Website:** https://salesloft.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft (18,437 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2296178/ (1,101 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Mid-Market, 41% Enterprise #### What Are Clari's Pros and Cons? **Pros:** - Ease of Use (241 reviews) - Integrations (184 reviews) - Features (180 reviews) - Helpful (171 reviews) - SFDC Integration (141 reviews) **Cons:** - Salesforce Integration (131 reviews) - Not Intuitive (102 reviews) - Integration Issues (97 reviews) - Slow Loading (91 reviews) - Complexity (85 reviews) ### What Do G2 Reviewers Say About Clari? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Clari, allowing quick dashboard creation and simplified forecasting management. - Users value the **seamless integration with Salesforce** , enhancing workflow efficiency and simplifying access to sales opportunities. - Users value Clari's **advanced forecasting and analysis features** that enhance financial management and decision-making. - Users find Clari to be extremely **helpful for sales forecasting** , providing quick insights and simplifying reporting processes. - Users appreciate the **seamless SFDC integration** of Clari, simplifying deal updates and enhancing overall usability. **Cons:** - Users experience **inconsistent Salesforce data reflection** , leading to confusion and reliance on possibly delayed information. - Users find the **navigation unintuitive** , creating a steep learning curve and confusion for new users. - Users face **integration issues** with Clari, wishing for more control and efficiency without relying solely on Salesforce. - Users experience **slow loading** times, particularly when pulling updates from SFDC, impacting overall performance. - Users find **Clari's complexity** a challenge, particularly with its initial configuration and navigation difficulty. #### What Are Recent G2 Reviews of Clari? **"[Clari has met and exceed our expectations for our GTM Oganization](https://www.g2.com/survey_responses/clari-review-10775002)"** **Rating:** 4.0/5.0 stars *— Eric M.* [Read full review](https://www.g2.com/survey_responses/clari-review-10775002) --- **"[Clari Platform Review from a RevOps Perspective](https://www.g2.com/survey_responses/clari-review-12400239)"** **Rating:** 5.0/5.0 stars *— Matt D.* [Read full review](https://www.g2.com/survey_responses/clari-review-12400239) --- #### What Are G2 Users Discussing About Clari? - [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) - 1 comment - [How is Groove, a Clari Company being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-groove-a-clari-company-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - [How do I add groove to Gmail?](https://www.g2.com/discussions/how-do-i-add-groove-to-gmail) - 1 comment - [How much does groove cost?](https://www.g2.com/discussions/how-much-does-groove-cost) - 1 comment, 1 upvote - [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) - 7 comments ### 18. [SalesHood](https://www.g2.com/products/saleshood/reviews) SalesHood’s AI-driven enablement platform is the proven way to achieve repeatable revenue. SalesHood is an Agentic AI Sales Enablement Platform Leader, on a mission to empower sales teams to sell smarter and faster. Easy to use, fast to deploy, and consistently rated best-in-class for results and usability, SalesHood helps high-growth companies accelerate onboarding, improve rep performance, and drive in-quarter revenue growth. SalesHood customers report win rate improvements of 50–200%, reduced coaching time for managers, and more selling time for sales teams. Purpose-built for sales enablement, SalesHood activates content with AI to accelerate readiness, personalize selling, and measure impact. With a unified experience across training & onboarding, content management, buyer engagement, and just-in-time coaching, SalesHood empowers go-to-market teams to succeed throughout the customer journey. SalesHood is intuitive, easy to use, and fast to deploy delivering in-quarter sales productivity gains. Designed by sales, for sales, SalesHood is a natively built platform that seamlessly connects readiness to revenue. SalesHood’s Four Core Applications: Content Management: Centralize, organize, and deliver sales content efficiently, ensuring reps have instant access to the most relevant materials. Learning Management: AI-powered, personalized learning experiences accelerate ramp time and continuously up-skill sales teams. Sales Playbooks: Create and curate just-in-time sales playbooks guiding on what to say, what to do and what share. Digital Sales Rooms: Create immersive digital sales rooms, deliver AI-personalized content, and collaborate with buyers to accelerate deal cycles. Our advanced Digital Sales Rooms with collaborative Mutual Action Plans redefine the buyer-seller experience. AI Coaching Agents – Deliver real-time coaching and AI-driven insights to enhance sales conversations and improve success rates. SalesHood is purpose-built AI designed for top sales efficiency use cases. Unlike generic AI solutions, our platform seamlessly integrates real-time coaching, intelligent search, and predictive insights ensuring sales teams get the right information at the right time without added complexity. With SalesHood, companies measure and optimize sales effectiveness using AI-driven insights, including performance leaderboards, content effectiveness tracking, and pipeline & revenue reporting. Gain real-time visibility into pipeline health, deal velocity, and revenue trends to drive strategic decision-making. Our customer success and product teams bring deep sales enablement expertise, ensuring SalesHood continuously delivers value to revenue teams. **Average Rating:** 4.6/5.0 **Total Reviews:** 804 **How Do G2 Users Rate SalesHood?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.1/10 (Category avg: 8.8/10) - **Leaderboard:** 9.0/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.9/10 (Category avg: 8.5/10) **Who Is the Company Behind SalesHood?** - **Seller:** [SalesHood](https://www.g2.com/sellers/saleshood) - **Company Website:** https://www.saleshood.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @SalesHood (2,449 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3127449/ (51 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Mid-Market, 43% Enterprise #### What Are SalesHood's Pros and Cons? **Pros:** - Ease of Use (121 reviews) - Training (73 reviews) - Helpful (72 reviews) - Learning Experience (48 reviews) - Sales Improvement (47 reviews) **Cons:** - Missing Features (34 reviews) - Difficult Navigation (24 reviews) - Limited Features (22 reviews) - Learning Curve (20 reviews) - Navigation Difficulty (19 reviews) ### What Do G2 Reviewers Say About SalesHood? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SalesHood, enjoying a clean UI and effective support during onboarding. - Users love the **clean UI and engaging training** in SalesHood, making learning enjoyable and accessible for all. - Users appreciate the **intuitive design** of SalesHood, making onboarding and training smooth and efficient for all. - Users value the **interactive and relevant training modules** of SalesHood that enhance team learning and engagement. - Users value the **efficient sales training** provided by SalesHood, enhancing onboarding and ongoing development for teams. **Cons:** - Users find **missing features** in SalesHood, particularly with search inefficiency and limited collaboration options. - Users find **difficult navigation** a challenge, with a busy homepage and a steep learning curve for newcomers. - Users find the **limited features** on mobile restrict flexibility and access to essential tools in the field. - Users find the **learning curve steep** , requiring time to effectively structure and navigate course paths on SalesHood. - Users find **navigation difficult** , particularly on mobile, with a steep learning curve and distractions present throughout the platform. #### What Are Recent G2 Reviews of SalesHood? **"[Highly Convenient for Creating Easily Accessible Sales Content Library and Skill-Building Courses](https://www.g2.com/survey_responses/saleshood-review-12931911)"** **Rating:** 5.0/5.0 stars *— Shirley K.* [Read full review](https://www.g2.com/survey_responses/saleshood-review-12931911) --- **"[Engaging, Insightful Training—Would Love Even More Content](https://www.g2.com/survey_responses/saleshood-review-11900691)"** **Rating:** 5.0/5.0 stars *— John F.* [Read full review](https://www.g2.com/survey_responses/saleshood-review-11900691) --- #### What Are G2 Users Discussing About SalesHood? - [What is SalesHood used for?](https://www.g2.com/discussions/saleshood-what-is-saleshood-used-for) - 1 comment - [What is SalesHood used for?](https://www.g2.com/discussions/what-is-saleshood-used-for) ### 19. [Allego](https://www.g2.com/products/allego/reviews) Allego is the market-leading revenue enablement platform teams trust and love. Across the customer lifecycle, Allego helps revenue teams close deals, hit their number, and stay aligned through change by making the next best action clear. Learning, content, coaching, digital selling, and secure, practical AI come together in one natively built platform. Guidance appears directly in everyday workflows so reps know what to say, share, and do when it matters most. Organizations that switch to Allego reduce complexity and lower total software costs by consolidating multiple point solutions into one unified system. Allego Learning: Allego embeds learning into the flow of work so skills show up in real opportunities. AI-powered role play, video practice, and automated coaching help reps build confidence through realistic scenarios with instant feedback. Built-in Conversation Intelligence captures buyer interactions, surfaces risks and opportunities, and connects coaching directly to deal performance. Allego Modern Content: Allego makes content easy to manage, personalize, and activate in selling moments. Centrally governed assets are surfaced through AI-powered search and CRM context so reps can quickly find and share what works. Deep analytics tie engagement to pipeline and revenue outcomes, giving marketing and enablement leaders clear proof of impact. Allego Digital Rooms: Allego Digital Rooms create secure, personalized buyer spaces that streamline engagement across the selling process. Reps and buyers collaborate in branded environments that centralize content, communication, and next steps. AI highlights engagement signals and recommends follow-up actions so opportunities maintain momentum and close faster. Allego takes a human-first approach to AI. Secure, practical AI is embedded across workflows to surface next best actions, highlight deal risks, reinforce messaging, and accelerate follow-up. All AI capabilities are grounded in approved content and governed with enterprise controls. Organizations using Allego report measurable impact, including up to 50% shorter sales cycles, 45% higher win rates, and significant reductions in enablement software spend. Allego is recognized as a Leader in the Gartner Magic Quadrant for Revenue Enablement Platforms and ranked #1 on G2 for Ease of Use and Customer Satisfaction. Learn more at www.allego.com **Average Rating:** 4.6/5.0 **Total Reviews:** 689 **How Do G2 Users Rate Allego?** - **Ease of Use:** 8.9/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.9/10 (Category avg: 8.8/10) - **Leaderboard:** 8.4/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.4/10 (Category avg: 8.5/10) **Who Is the Company Behind Allego?** - **Seller:** [Allego](https://www.g2.com/sellers/allego) - **Company Website:** https://www.allego.com - **Year Founded:** 2013 - **HQ Location:** Waltham, Massachusetts - **Twitter:** @allegosoftware (1,043 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4994402 (213 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Sales Enablement Manager - **Top Industries:** Financial Services, Computer Software - **Company Size:** 44% Mid-Market, 39% Enterprise #### What Are Allego's Pros and Cons? **Pros:** - Ease of Use (106 reviews) - Helpful (61 reviews) - Customer Support (58 reviews) - Intuitive (55 reviews) - Time-saving (41 reviews) **Cons:** - Learning Curve (27 reviews) - Missing Features (21 reviews) - Not Intuitive (15 reviews) - Poor Organization (15 reviews) - Not User-Friendly (12 reviews) ### What Do G2 Reviewers Say About Allego? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Allego, facilitating smooth transitions and effective content creation and curation. - Users value Allego's **engaging interactive courses** and exceptional customer service, enhancing both learning and sales effectiveness. - Users praise the **excellent customer support** from Allego, appreciating their solutions-oriented approach and responsiveness. - Users appreciate Allego's **intuitive design** , making training smooth and ensuring team alignment on tasks and goals. - Users value the **time-saving features** of Allego, enhancing efficiency in deal management and training for teams. **Cons:** - Users find the **learning curve challenging** , especially with a cluttered interface and unclear scorecard documentation. - Users note the need for improved **editing features** , as well as better links and enhanced analytics functionality. - Users find the **user interface cluttered and unintuitive** , making it challenging for new users to navigate the software. - Users find the **poor organization** of Allego's interface daunting, leading to confusion and overwhelm, especially for newcomers. - Users find Allego's interface **not user-friendly** , often feeling cluttered and challenging for newcomers to navigate. #### What Are Recent G2 Reviews of Allego? **"[Easy to Use with Stellar Support and AI-Driven Features](https://www.g2.com/survey_responses/allego-review-12798968)"** **Rating:** 4.5/5.0 stars *— Jeniffer G.* [Read full review](https://www.g2.com/survey_responses/allego-review-12798968) --- **"[Allego Boosts Sales Execution with Training, Coaching, and Peer Learning](https://www.g2.com/survey_responses/allego-review-13032529)"** **Rating:** 4.5/5.0 stars *— Giovane P.* [Read full review](https://www.g2.com/survey_responses/allego-review-13032529) --- #### What Are G2 Users Discussing About Allego? - [What is Allego used for?](https://www.g2.com/discussions/what-is-allego-used-for) ### 20. [Salesloft](https://www.g2.com/products/salesloft/reviews) Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,152 **How Do G2 Users Rate Salesloft?** - **Ease of Use:** 8.8/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 8.7/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Salesloft?** - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Company Website:** https://salesloft.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft (18,437 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2296178/ (1,101 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Mid-Market, 23% Small-Business #### What Are Salesloft's Pros and Cons? **Pros:** - Ease of Use (569 reviews) - Features (342 reviews) - Helpful (338 reviews) - Automation (303 reviews) - Time-saving (267 reviews) **Cons:** - Missing Features (239 reviews) - Call Issues (164 reviews) - Integration Issues (134 reviews) - Limitations (123 reviews) - Learning Curve (116 reviews) ### What Do G2 Reviewers Say About Salesloft? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Salesloft, finding setup and daily activities efficient and user-friendly. - Users love the **automation and integration features** of Salesloft, boosting productivity and enhancing sales engagement. - Users value the **helpful call tracking and cadence creation** features, enhancing their productivity and organization in outreach efforts. - Users value the **automation capabilities** of Salesloft, making call tracking and creating cadences effortless and efficient. - Users love the **time-saving features** of Salesloft, streamlining outreach and making prospecting more efficient. **Cons:** - Users find **missing features** like domain rotation and video integration limiting Salesloft's potential for email outreach. - Users experience **call issues** with Salesloft, including misalignment between app and website, complicating workflows significantly. - Users frequently experience **integration issues** with Salesloft, leading to frustration and inefficiencies in their sales processes. - Users find that Salesloft has **fewer features** than competitors, creating challenges in functionality and organization. - Users experience a **steep learning curve** with Salesloft, making it challenging to master its robust features. #### What Are Recent G2 Reviews of Salesloft? **"[Easy-to-Use Cadences and Automation That Boost SDR Efficiency](https://www.g2.com/survey_responses/salesloft-review-12625459)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/salesloft-review-12625459) --- **"[Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights](https://www.g2.com/survey_responses/salesloft-review-12628860)"** **Rating:** 4.0/5.0 stars *— Harrison P.* [Read full review](https://www.g2.com/survey_responses/salesloft-review-12628860) --- #### What Are G2 Users Discussing About Salesloft? - [What innovative strategies are sales teams adopting with Salesloft to enhance customer engagement and sales effectiveness?](https://www.g2.com/discussions/what-innovative-strategies-are-sales-teams-adopting-with-salesloft-to-enhance-customer-engagement-and-sales-effectiveness) - [How is Salesloft being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesloft-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is Salesloft used for?](https://www.g2.com/discussions/salesloft-what-is-salesloft-used-for) - 1 comment - [How much does SalesLoft cost?](https://www.g2.com/discussions/how-much-does-salesloft-cost) - [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote ### 21. [Siro](https://www.g2.com/products/siro/reviews) The AI Engine Behind High-Performing Field Teams – actionable insights from in-person sales conversations drive better decisions, targeted sales coaching, and higher revenue growth. Siro records, transcribes, and analyzes in-person sales conversations to create actionable insights—boosting revenue, enabling coaching, and detecting opportunities proactively—all while automating hours of rep admin per week. With Siro, teams replace guesswork with data and win more contracts. On average, Siro customers see: 20% revenue growth 9% higher close rates 8% larger ticket sizes Siro puts tens of millions of conversations to work — for everyone generating revenue on the frontlines of your business. The patterns that separate winners from losers? We found them. Now Siro pushes that institutional knowledge to every person, automatically, for every conversation. Before they walk in, Siro has already briefed them. By the time they're done, Siro's written the follow-up and updated the CRM. And that night, Siro runs the roleplay that makes them better tomorrow. Built for teams who sell face to face, over the phone, and everywhere a real conversation closes a deal. Your competitors' teams learn one conversation at a time. Yours learn from millions. For decades, in-person sales has been a black box. Without visibility into customer conversations, sales leaders have relied on gut instinct, occasional ride-alongs, and second-hand summaries to gauge performance. Recording technology creates full transparency into these interactions—revealing a gap between perception and reality in professionalism, team performance, and revenue capture. AI-driven analysis now closes this gap faster by turning conversation insights into revenue-generating actions. Performance and coaching - Real-time coaching: Practice objection handling and pitch delivery on the way to appointments, with AI coaching that helps reps arrive confident and prepared for the specific customer scenario - Prioritized coaching: Siro analyzes conversation patterns across your entire organization to surface the highest-impact coaching moments—guiding managers to focus on the skills and behaviors that move the revenue needle, not just volume metrics - Be in eight places at once: Sales leaders can now coach effectively across geographies and territories without constant travel, because Siro makes remote coaching as effective as in-person ridealongs - Standards-driven accountability: Transform subjective performance reviews into objective skill assessments by measuring process adherence, objection handling, and value articulation across every conversation—creating consistent expectations regardless of location or tenure - Institutional knowledge transfer: Siro captures and codifies what makes top performers successful, then makes those techniques discoverable and repeatable—turning in-group knowledge into scalable best practices that accelerate ramp time and reduce performance variance - Real-time performance visibility: Replace monthly ridealongs and delayed feedback loops with continuous insight into team execution—so leaders can intervene early and reinforce winning behaviors before it’s too late - Learn from the best: Create a library of real conversation snippets for onboarding and training - Establish a culture of continuous improvement: Give reps “game film” for self-coaching, benchmarks to create learning feedback loops, and the tools to identify winning behaviors at scale - Retain talent: Siro helps leaders lower attrition by helping reps ramp quickly with real examples from top performers Customer Intelligence - Real-time organizational awareness: Siro continuously analyzes every field conversation to give leaders a live pulse on customer sentiment, competitive pressure, and rep performance - Proactive threat & opportunity detection: Siro identifies emerging risks, objection spikes, competitor trends, and stalled-deal patterns — with recommended actions for each business unit - Distills thousands of conversations into executive insights on what’s driving wins/losses, what top reps do differently, and which levers will move revenue - Quantified intelligence for decision-making: Siro sizes the magnitude of issues (e.g., product gaps, messaging failures, new objections) so leaders know what’s urgent, what’s noise, and where to invest - Enterprise-grade Voice of Customer: Siro creates a unified, structured dataset of customer needs, pain points, objections, and competitive mentions that Marketing, Product, Sales, and Ops can all act on - Brand representation monitoring: Siro reveals the gap between how leadership intends the brand to be positioned and how it’s actually presented in the field - Cross-sell, upsell & reactivation insights: Siro surfaces and ranks high-probability revenue opportunities across teams, complete with key conversation moments and recommended follow-ups - Integrations that enhance your entire stack: Siro feeds structured insights into CRM, BI tools, and data warehouses to enrich forecasting, attribution, segmentation, and reporting - Brand Marketing Attribution: double down on Marketing programs that work by having a unified record of how customers heard about you Rep workflow efficiency - Intelligent appointment preparation: Siro briefs reps on customer history, previous interactions, and relevant context before they walk in the door—replacing scattered research with comprehensive pre-appointment intelligence - Automate quotes and admin: Siro handles the post-appointment administrative burden—generating accurate quotes, completing required documentation, and ensuring compliance without manual data entry - Stay on top of it: Siro consolidates scattered follow-up tasks, CRM updates, and next steps into a single, prioritized workflow that keeps reps focused on high-value activities instead of administrative overhead - Seamless CRM integration: Field data flows automatically into your existing systems with proper formatting and categorization—creating a reliable record of customer interactions without rep intervention - 5+ hours back per week: By eliminating note taking, CRM data entry, follow-up email drafting, and documentation tasks, Siro returns substantial selling time to every rep—time that directly converts to additional appointments and revenue - Personalize customer communications: Data recorded and extracted using Siro powers more customized and effective follow-up emails and texts with prospects. **Average Rating:** 5.0/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Siro?** - **Ease of Use:** 9.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.5/10 (Category avg: 8.8/10) - **Leaderboard:** 9.4/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Siro?** - **Seller:** [Siro](https://www.g2.com/sellers/siro) - **Year Founded:** 2020 - **HQ Location:** New York, NY - **LinkedIn® Page:** http://www.linkedin.com/company/67121671 (112 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Renewables & Environment - **Company Size:** 54% Small-Business, 42% Mid-Market #### What Are Siro's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Daily Use (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) **Cons:** - Integration Issues (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Siro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **excellent customer support** from Siro, making onboarding and training smooth and efficient. - Users appreciate the **excellent organization** of recordings, enhancing collaboration and efficiency for daily team use. - Users find Siro's **ease of use** exceptional, especially appreciating its organization and training support for teams. - Users praise the **easy setup** of Siro, appreciating the helpful support and training provided for teams. **Cons:** - Users express the need for improved **integration capabilities** with Enzy and better battery efficiency in Siro. - Users desire **improved battery efficiency** and additional direct integrations with Enzy for a better experience. #### What Are Recent G2 Reviews of Siro? **"[Game film for the game room!](https://www.g2.com/survey_responses/siro-review-9701456)"** **Rating:** 5.0/5.0 stars *— Brian S.* [Read full review](https://www.g2.com/survey_responses/siro-review-9701456) --- **"[This does as advertised and their staff goes above and beyond to get the best results for their us!](https://www.g2.com/survey_responses/siro-review-11488798)"** **Rating:** 5.0/5.0 stars *— Russell S.* [Read full review](https://www.g2.com/survey_responses/siro-review-11488798) --- ### 22. [Spiky](https://www.g2.com/products/spiky/reviews) Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This innovative solution focuses on optimizing every sales conversation, integrating seamlessly with popular tools to automate workflows and improve deal outcomes, ultimately driving revenue growth. Targeting sales professionals and teams, Spiky is particularly valuable for organizations that prioritize data-driven decision-making and seek to leverage technology to refine their communication strategies. The platform is well-suited for various use cases, including training new sales representatives, enhancing the performance of existing team members, and ensuring adherence to established sales methodologies. By providing insights that inform and guide sales tactics, Spiky helps teams become more effective during customer interactions. A key feature of Spiky is its real-time feedback mechanism, which delivers instant insights during meetings. Sales representatives benefit from immediate evaluations on critical aspects such as speaking pace, tone, talk-to-listen ratio, and overall engagement levels. This capability allows users to adapt their approach on the fly, maximizing the effectiveness of each call. Additionally, Spiky generates AI-driven summaries that capture essential discussion points and action items, significantly reducing the time spent on note-taking and facilitating quicker follow-ups. Spiky's seamless integration with popular Customer Relationship Management (CRM) systems, including Salesforce, HubSpot, and Zoho, ensures that customer data remains current and accurate. This connectivity minimizes the need for manual data entry, allowing sales teams to concentrate on building relationships rather than administrative tasks. Moreover, the platform supports adherence to established sales methodologies like MEDDPICC, analyzing conversations to identify any missing elements such as budget discussions, decision-makers, and next steps, thereby enhancing the overall sales process. To further support sales effectiveness, Spiky offers personalized AI coaching tailored to individual performance metrics. This feature empowers team members to improve their soft skills, objection handling, and overall sales techniques, fostering a culture of continuous improvement within the organization. By leveraging Spiky's comprehensive suite of tools, sales teams can enhance their performance and drive sustainable revenue growth, making it a valuable asset in today’s competitive sales landscape. **Average Rating:** 4.9/5.0 **Total Reviews:** 118 **How Do G2 Users Rate Spiky?** - **Ease of Use:** 9.7/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.6/10 (Category avg: 8.8/10) - **Leaderboard:** 9.6/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Spiky?** - **Seller:** [Spiky.ai](https://www.g2.com/sellers/spiky-ai) - **Company Website:** https://www.spiky.ai - **Year Founded:** 2020 - **HQ Location:** Buffalo, New York - **Twitter:** @spikyAI (238 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/spiky-ai/ (45 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, Project Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 64% Small-Business, 30% Mid-Market #### What Are Spiky's Pros and Cons? **Pros:** - Accuracy (12 reviews) - AI Summary (7 reviews) - Automation (7 reviews) - Time-saving (7 reviews) - Action Items (6 reviews) **Cons:** - Missing Features (2 reviews) - Sharing Issues (2 reviews) - Accuracy Issues (1 reviews) - AI Inaccuracy (1 reviews) - AI Limitations (1 reviews) ### What Do G2 Reviewers Say About Spiky? *AI-generated summary from verified user reviews* **Pros:** - Users praise Spiky for its **exceptional accuracy** , delivering detailed results with minimal needed behavior change in meetings. - Users value the **real-time coaching** from Spiky AI, enhancing sales processes and improving team performance significantly. - Users benefit greatly from the **automation features** of Spiky, streamlining note-taking and enhancing productivity during meetings. - Users appreciate the **time-saving automation** of Spiky, allowing effortless note-taking and improved productivity in sales. - Users value the **effortless generation of notes and action items** by Spiky, simplifying meeting follow-ups and insights. **Cons:** - Users report **missing features** such as sync limitations and inconsistent AI summaries, though improvements are anticipated. - Users encounter **sharing issues** with Spiky, particularly during meetings where multiple voices clash and notes become inaccurate. - Users experience **accuracy issues** with transcripts, though they find it manageable for international communication. - Users report **AI inaccuracy** in distinguishing voices during in-person meetings, leading to mixed-up notes and action items. - Users face a significant **limitation with voice recognition** in Spiky during in-person meetings, impacting note-taking accuracy. #### What Are Recent G2 Reviews of Spiky? **"[Spiky Transforms Our Meetings and Sales Management](https://www.g2.com/survey_responses/spiky-review-12818732)"** **Rating:** 5.0/5.0 stars *— Mehtap S.* [Read full review](https://www.g2.com/survey_responses/spiky-review-12818732) --- **"[A Game-Changer for Customer Success: Nothing falls through the cracks anymore](https://www.g2.com/survey_responses/spiky-review-12767089)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/spiky-review-12767089) --- ### 23. [Paperflite](https://www.g2.com/products/paperflite/reviews) Paperflite is an end-to-end content management and sales enablement software that allows sales and marketing teams to store, organize, distribute and track their content while also giving you the ability to create and deliver stunning content experiences (custom microsites, landing pages, resources hubs, interactive experiences). Paperflite's Seek: Reinventing how revenue teams find information to sell without spending hours searching for answers. Like an all-knowing librarian for your content repositories showing you exactly what you want to see. Paperflite's heysales- Sales coaching. Disrupted. With heysales you can -build your buyer personas -create challenging scenarios -bring-in an AI expert to handle difficult questions -craft adaptive coaching Learn more at heysales.ai **Average Rating:** 4.7/5.0 **Total Reviews:** 333 **How Do G2 Users Rate Paperflite?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind Paperflite?** - **Seller:** [Paperflite](https://www.g2.com/sellers/paperflite) - **Year Founded:** 2016 - **HQ Location:** Wyoming, Delaware - **Twitter:** @paperflite (495 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13177578/ (149 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Manager, Digital Marketing Executive - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Mid-Market, 29% Small-Business #### What Are Paperflite's Pros and Cons? **Pros:** - Ease of Use (32 reviews) - Customer Support (18 reviews) - Intuitive (16 reviews) - Sharing (16 reviews) - Easy Sharing (15 reviews) **Cons:** - Limitations (6 reviews) - Email Issues (5 reviews) - Inadequate Tracking (5 reviews) - Slow Loading (5 reviews) - Difficult Navigation (4 reviews) ### What Do G2 Reviewers Say About Paperflite? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Paperflite, enabling even non-tech-savvy team members to create stunning content. - Users praise the **incredible customer support** from Paperflite, noting quick responses and friendly assistance from the team. - Users find Paperflite's interface to be **highly intuitive** , making it easy for any team member to use effectively. - Users love the **easy sharing capabilities** of Paperflite, facilitating seamless collaboration and customer engagement across organizations. - Users highlight the **easy sharing** capabilities of Paperflite, enhancing collaboration within the organization and with customers. **Cons:** - Users face **performance issues and slow content uploads** , which can disrupt their overall workflow with Paperflite. - Users express the need for improved **email interface adaptability** , affecting usability and file display options. - Users find **inadequate tracking** in Paperflite hinders insights on user interactions, complicating data analysis. - Users experience **slow loading** times for content uploads, making the process tedious and less efficient. - Users find the **difficult navigation** of Paperflite frustrating, experiencing issues in creating materials and accessing results. #### What Are Recent G2 Reviews of Paperflite? **"[Great content management tool](https://www.g2.com/survey_responses/paperflite-review-8674946)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/paperflite-review-8674946) --- **"[Great Tool for Organizing and Sharing Sales & Marketing Content](https://www.g2.com/survey_responses/paperflite-review-12977921)"** **Rating:** 4.5/5.0 stars *— Verified User in Mechanical or Industrial Engineering* [Read full review](https://www.g2.com/survey_responses/paperflite-review-12977921) --- #### What Are G2 Users Discussing About Paperflite? - [What is Paperflite used for?](https://www.g2.com/discussions/what-is-paperflite-used-for) ### 24. [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) SmartWinnr is an AI-driven sales enablement platform built to help large enterprises train and certify customer-facing teams at scale. The platform combines AI-powered roleplays, personalized learning, and gamified coaching to improve product fluency, objection handling, and compliance alignment. Sales teams practice in simulated real-world scenarios, receive real-time feedback, and stay sharp through continuous reinforcement. SmartWinnr helps organizations accelerate readiness, drive consistency in field messaging, and improve performance across dispersed teams. **Average Rating:** 4.9/5.0 **Total Reviews:** 243 **How Do G2 Users Rate SmartWinnr?** - **Ease of Use:** 9.9/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.9/10 (Category avg: 8.8/10) - **Leaderboard:** 9.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.7/10 (Category avg: 8.5/10) **Who Is the Company Behind SmartWinnr?** - **Seller:** [SmartWinnr, Inc.](https://www.g2.com/sellers/smartwinnr-inc) - **Company Website:** https://smartwinnr.com/ - **Year Founded:** 2014 - **HQ Location:** Walnut, California - **Twitter:** @smartwinnr (1,045 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10193761/ (94 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Pharmaceuticals, Insurance - **Company Size:** 68% Enterprise, 26% Mid-Market #### What Are SmartWinnr's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Helpful (33 reviews) - Time-saving (27 reviews) - Training (27 reviews) - Reporting (26 reviews) **Cons:** - Automation Issues (1 reviews) - Data Management Issues (1 reviews) - Data Transfer Issues (1 reviews) - Difficult Reporting (1 reviews) - Filtering Issues (1 reviews) ### What Do G2 Reviewers Say About SmartWinnr? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in SmartWinnr, enabling efficient training and communication across teams effortlessly. - Users appreciate the **helpfulness** of SmartWinnr's LMS for effective training and communication across teams. - Users praise SmartWinnr for its **time-saving training** features, making learning efficient and easily manageable within busy schedules. - Users value the **efficient training format** of SmartWinnr, enabling quick, role-specific learning and easy performance tracking. - Users find the **reporting tools** of SmartWinnr to be clean and efficient, enhancing training and compliance visibility. **Cons:** - Users desire improved **automation in report generation** instead of relying on manual processes, enhancing overall efficiency. - Users experience **data management issues** due to a lack of tracking and integration options in SmartWinnr. - Users face **data transfer issues** due to the lack of integration options and transparency in customer support tracking. - Users wish for **difficult reporting** processes to be simplified with automated customized reports tailored to their needs. - Users find the **filtering issues** in SmartWinnr limit transparency and hinder effective data integration. #### What Are Recent G2 Reviews of SmartWinnr? **"[Realistic AI Roleplays That Make Pharma Sales Training Effortless and Consistent](https://www.g2.com/survey_responses/smartwinnr-review-12574640)"** **Rating:** 5.0/5.0 stars *— Shyam S.* [Read full review](https://www.g2.com/survey_responses/smartwinnr-review-12574640) --- **"[SmartWinnr Makes Sales Training Real with Natural Roleplays and Actionable Reports](https://www.g2.com/survey_responses/smartwinnr-review-12485064)"** **Rating:** 5.0/5.0 stars *— Jayant A.* [Read full review](https://www.g2.com/survey_responses/smartwinnr-review-12485064) --- #### What Are G2 Users Discussing About SmartWinnr? - [What is SmartWinnr used for?](https://www.g2.com/discussions/what-is-smartwinnr-used-for) - 1 upvote ### 25. [Showpad](https://www.g2.com/products/showpad/reviews) Showpad is a comprehensive revenue enablement platform designed to enhance the effectiveness of field selling teams. By integrating advanced AI capabilities with robust tools for content management, sales readiness, customer engagement, and actionable intelligence, Showpad provides a unified solution that empowers sales professionals to optimize their performance and drive revenue growth. Targeted at organizations across various industries, including manufacturing, healthcare, consumer packaged goods (CPG), and enterprise technology, Showpad caters to the needs of sales teams looking to streamline their processes and improve their engagement with customers. The platform is particularly beneficial for companies that require a centralized system to manage sales content, track customer interactions, and analyze performance metrics, enabling them to make data-driven decisions that enhance their sales strategies. Key features of Showpad include an intuitive content management system that allows users to easily access and share relevant materials with prospects, ensuring that sales representatives are always equipped with the right information. The platform also offers tools for training and onboarding, helping teams to quickly ramp up new hires and maintain high levels of sales readiness. Additionally, Showpad’s analytics capabilities provide insights into customer engagement and content effectiveness, allowing organizations to refine their approaches and maximize their impact. The unique combination of Showpad and Bigtincan has created a powerful platform that stands out in the revenue enablement category. By leveraging AI technology, Showpad not only enhances the efficiency of sales processes but also fosters a more personalized customer experience. This holistic approach ensures that sales teams can adapt to the evolving needs of their clients, ultimately leading to improved customer satisfaction and loyalty. With a proven track record of success, as evidenced by recognition from industry analysts and positive feedback from users, Showpad is committed to driving the next generation of field selling success. By providing a comprehensive suite of tools and resources, the platform enables organizations to achieve their revenue goals and create lasting value for their customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,836 **How Do G2 Users Rate Showpad?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 7.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Showpad?** - **Seller:** [Showpad](https://www.g2.com/sellers/showpad) - **Year Founded:** 2011 - **HQ Location:** Waltham, MA - **Twitter:** @showpad (4,249 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2446860/ (452 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 44% Mid-Market, 40% Enterprise #### What Are Showpad's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Easy Sharing (14 reviews) - Content Quality (12 reviews) - Content Management (11 reviews) - Sales Efficiency (11 reviews) **Cons:** - Limitations (8 reviews) - Admin Issues (6 reviews) - Layout Issues (6 reviews) - Missing Features (6 reviews) - Content Management (5 reviews) ### What Do G2 Reviewers Say About Showpad? *AI-generated summary from verified user reviews* **Pros:** - Users find **Showpad's ease of use** exceptional, allowing quick access to organized content and effective client engagement tracking. - Users value the **easy sharing** capabilities of Showpad, enhancing client engagement and tracking interactions seamlessly. - Users value the **high-quality content capabilities** of Showpad, enabling easy access, organization, and engagement tracking. - Users appreciate the **centralized content access** of Showpad, making it easy to find and track relevant materials. - Users appreciate the **sales efficiency** of Showpad, finding it easier to manage and update content seamlessly. **Cons:** - Users find **limited design possibilities** on Showpad, along with challenges in navigating extensive options and reports. - Users find **admin issues** challenging, citing difficulties with back-end management and limited feature access. - Users find **layout issues** in Showpad, with unclear organization and a lack of direct shortcuts affecting navigation. - Users find **missing features** in Showpad, limiting capability for customer education and customization, affecting overall satisfaction. - Users find the **content management experience lacking** , highlighting difficulties with onboarding and organizing user access effectively. #### What Are Recent G2 Reviews of Showpad? **"[Simple to Use and Highly Effective for Sales Enablement](https://www.g2.com/survey_responses/showpad-review-12883498)"** **Rating:** 5.0/5.0 stars *— Adityapratap Singh G.* [Read full review](https://www.g2.com/survey_responses/showpad-review-12883498) --- **"[Showpad Streamlines Sales Content and Boosts Seller Productivity](https://www.g2.com/survey_responses/showpad-review-12966854)"** **Rating:** 5.0/5.0 stars *— Crystal L.* [Read full review](https://www.g2.com/survey_responses/showpad-review-12966854) --- #### What Are G2 Users Discussing About Showpad? - [As a new sales rep, how can I best utilize Showpad Content to enhance my sales presentations and track engagement?](https://www.g2.com/discussions/as-a-new-sales-rep-how-can-i-best-utilize-showpad-content-to-enhance-my-sales-presentations-and-track-engagement) - [What is Showpad Content used for?](https://www.g2.com/discussions/what-is-showpad-content-used-for) - [What is Showpad Coach used for?](https://www.g2.com/discussions/what-is-showpad-coach-used-for) - [What is content enablement?](https://www.g2.com/discussions/what-is-content-enablement) - 1 comment - [Who owns Showpad?](https://www.g2.com/discussions/who-owns-showpad) - 1 comment ## What Is Sales Coaching Software? [Sales Acceleration Software](https://www.g2.com/categories/sales-acceleration) ## What Software Categories Are Similar to Sales Coaching Software? - [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- ## How Do You Choose the Right Sales Coaching Software? ### What You Should Know About Sales Coaching Software ### What is Sales Coaching Software? A sales coaching software allows executive sales teams to analyze sales calls and identify proactive ways to improve both general sales tactics and the overall relationship with a particular client. This software allows users to improve their technique with two main features: call audio recordings and call video recordings.  Call audio recordings generally come with call transcriptions that allow users to identify critical talking points they brought up during a call or points they missed. This allows sales representatives to identify what talking points were effective. Video recordings can be equally effective as it can allow sales representatives to analyze their body language or general cadence as they pitch to potential clients. Used together, both video recordings and audio recordings allow sales representatives to consistently refine their technique and see success through more effective sales pitches. #### What Types of Sales Coaching Software Exist? **Standalone sales coaching software** Standalone sales coaching software is often a point solution that is intended specifically for the use case of sales coaching. These solutions often come with video coaching, audio recording, and call transcription features but not much else. **All-encompassing sales solutions** Some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These all-encompassing solutions generally have features for sales enablement, sales engagement, sales training and onboarding, email tracking, and any additional features that can accelerate sales. ### What are the Common Features of Sales Coaching Software? The following are some core features within sales coaching software: **Sales pipeline:** A core feature of most sales coaching software is sales pipeline features. Sales pipeline features allow users to see all sales deals that are currently in the pipeline. If a sales representative sees a deal in the pipeline they may go back to past conversations with that customer or prospect and identify what matters the most to the customer as well as the most obvious pain points. This makes conversations much more effective with customers. **Video coaching:** Video coaching features allow users to coach sales representatives by assigning them video assessments. Video assessments prompt sales representatives to record themselves on video while they perform a mock pitch. After recording themselves, sales representatives send the video over to their managers to be assessed. Video coaching features provide managers with an easy way to score the sales representative’s pitch and provide feedback. **Machine scoring:** Machine scoring is an artificial intelligence (AI) embedded feature that automatically scores the overall performance of a sales call or video coaching assessment. Machine scoring features automatically transcribe a sales call and identify if key topics were covered, or if the speaking rate was good, and that all emotions exhibited were positive throughout a call. **Sales call library:** Sales coaching solutions generally provide a library or repository of past recorded sales calls. By having access to a wide range of past sales calls, new sales representatives easily access calls that were successful and use them to improve their overall sales pitches. **Conversation intelligence (CI):** CI features are almost always found in a sales coaching solution. CI records, transcribes, and analyzes sales calls. By analyzing sales calls, it identifies keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further derive valuable insights. Other Features of Sales Coaching Software: [Coaching Card Capabilities](https://www.g2.com/categories/sales-coaching/f/coaching-card), [Competition Capabilities](https://www.g2.com/categories/sales-coaching/f/competition), [Playbook Creation Capabilities](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Benefits of Sales Coaching Software? **Increase sales revenue:** One of the main goals of deploying sales coaching software is to increase overall sales revenue. By analyzing past calls and identifying what worked and what didn’t, sales representatives can refine their sales tactics and strategies. This improves the overall success of future sales calls and potentially increases overall sales revenue. **Onboarding:** Sales coaching software makes onboarding more efficient for new sales representatives. Sales coaching software provides a repository of recorded sales calls that new sales representatives can take a look at during their onboarding process. By looking through these recorded sales calls, new sales representatives see how seasoned sales representatives at a company pitch the product and, which tactics were the most effective. This reduces onboarding time for new sales representatives and increases the chances of their first few calls being more successful. **Consistent messaging:** Sales coaching software helps to establish consistent messaging across all sales calls. One of the key ways to improve sales strategies is to establish a common message across all sales calls. This common message allows all sales representatives to pitch the product they are selling with consistent brand messaging that has been proven to be successful in the past. Having a consistent message also allows sales representatives to come prepared for every sales pitch without having to change up messaging every single time. ### Who Uses Sales Coaching Software? Sales coaching software helps unify sales managers or top sellers with the sales representatives who are still perfecting their craft: **Sales managers:** For managers or team leads, sales coaching software offers timely insights and metrics to shape feedback for specific employees and the team as a whole. With instructor-led training, managers provide the necessary feedback to strengthen team performance and see improved customer satisfaction and revenue growth. **Sales representatives:** For the general sales team, ongoing sales training is the ideal way to improve confidence and technique en route to hitting sales goals and collecting higher commissions. With features such as voice transcription and recorded sales calls, sales representatives can review their sales pitches and continuously improve their sales techniques. #### Software Related to Sales Coaching Software A well-oiled sales floor often involves several solutions built around sales training, performance measurement, and timely assistance. This is in addition to basics like CRM software. Below are some examples of software that supplement sales coaching software at one or more points in the journey: [Sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) **:** Sales training and onboarding software is designed for the education and ramping of new hires. These involve components, such as product or brand messaging, sales call scripts, and virtual role playing, that help sales representatives get comfortable selling a particular offering. Though there will inevitably be pain points and opportunities for coaching, these learning applications can get new hires up to speed and prepared to hit the floor running. [Sales analytics software](https://www.g2.com/categories/sales-analytics) **:** Sales analytics software provides an up-to-date perspective on sales goals, general efficiency, and other aspects of the business process. The dashboards that are assembled in these programs are valuable for managers to gauge the health of the operation and adjust the strategy or staffing as necessary. Dashboards are also displayed on sales floors to give the entire team an updated view of their critical numbers so they know where they stand, when or where to improve, and when to celebrate. [Sales enablement software](https://www.g2.com/categories/sales-enablement) **:** Marketing collateral is an important tool for any salesperson. Sales enablement software gives salespeople easy access to playbooks, product descriptions, and scripts so they can study and practice their sales techniques around this company knowledge. These tools are also useful during sales meetings or pitches with customers to help present the most valuable information and bolster product knowledge during critical moments. ### Challenges with Sales Coaching Software **Time spent on building playbooks:** One of the major features that get included with most sales coaching software is the ability to create sales playbooks. This allows users to create a step-by-step process for pitching to a client. A potential pitfall is creating too many playbooks which makes it very easy to become disorganized and buried under overdue tasks and activities. Every pitch does not need a fully fleshed-out playbook which may take up a lot of a sales representatives’ time. **Protecting buyer privacy:** A lot of sales coaching solutions offer video recording, which allows users to record every sales call with a potential buyer. This may feel invasive to the client, especially if they don’t know they’re being recorded. The wise thing to do is choose a solution that allows users to clearly state that the buyer is being recorded so they are aware of the situation and can opt out of the call.  ### Which Companies Should Buy Sales Coaching Software? **Companies that have enterprise sales teams:** The most common use case for sales coaching software is for companies that have enterprise sales teams. Enterprise sales teams generally sell over video calls or audio conference calls, as a part of a long sales cycle. This sales cycle can take anywhere from one month to a whole year. Sales coaching software can help these teams constantly refine their sales technique as they analyze their cadence over sales calls. ### How to Buy Sales Coaching Software #### Requirements Gathering (RFI/RFP) for Sales Coaching Software While there aren’t necessarily stark differences between any two sales coaching software, some offerings do provide more or less functionality, and some software are geared towards certain industries. Buyers can narrow down their choices to choose the software that best suits their needs.  #### Compare Sales Coaching Software Products **Create a long list** Long lists are created by eliminating software options that do not provide critical functionality. To make a long list for a sales coaching software, a buyer should look at the following functionalities and deem which products provide the necessary functionality: - Video recordings - Audio recordings - Machine scoring - Sales pipeline tracking - Call transcriptions - Sales onboarding and training - Sales playbook creation - Manager review scorecards - Sales rep gamification and leaderboards - Sales coaching knowledgebase **Create a short list** Once a buyer has narrowed down their list from the following functionality above, it’s then important to get even more specific requirements. For example, some sales coaching software are intended for financial or high tech sales, while others are for insurance sales, travel sales, etc. If the company is in a very specific vertical, the buyer must look for a solution that caters to their specific needs.  **Conduct demos** Demos are one of the most important stages in the buying journey. This allows a buyer to sit through an actual product demo and see if the product matches all of the requirements. To make sure the demo runs smoothly, buyers must ensure that the vendor has all of their requirements beforehand so they can showcase their features properly. Some of the critical features that should be showcased in a product demo include video recording, call transcriptions, and audio recording, as these are the cornerstones of any sales coaching software #### Selection of Sales Coaching Software **Choose a selection team** It’s essential to have input from the end users of the software before making any purchasing decisions. Businesses must create a small selection team for sales coaching software. It’s important to get input from sales managers as team leads understand what’s critical for the training of the sales representatives they manage. It’s also important for a few sales representatives to demo some potential products and get their input on what features they like or what they need to improve their selling skills. This will allow a conversation where people can voice their concerns and conclude on the software that best fits the team’s needs. **Negotiation** When it comes down to the negotiation stage it’s important to consider implementation and training costs. Once a buyer ensures that all other requirements are met, the last stage is ensuring that workers are properly trained on the new software. This should be included in the price of the software, especially if it’s a recurring revenue cost.  **Final decision** After the negotiation stage is conducted, the final decision requires buy-in from everyone on the selection team. It’s important to get everyone on the same page to ensure that all requirements are met and the final decision is supported by everyone involved. ### What Does Sales Coaching Software Cost? There are a few factors to note when it comes to the cost of sales coaching software. The pricing of sales coaching software is generally run on a software as a service (SaaS) model. This means that the software is a subscription, and businesses must pay a monthly fee to use it. Pricing also depends on the number of seats being purchased. This is generally dictated by the number of sales representatives that have their login and account on the software. The more seats purchased, the higher the price will be every month. The price of a sales coaching software varies heavily depending on if it is a standalone product that focuses only on sales coaching versus a product that offers sales coaching features as a part of a larger sales enablement solution.  **Standalone sales coaching solution pricing:** Since these are point solutions they are often cheaper than all-encompassing sales solutions. Generally, the price of a standalone solution is anywhere from $300-$2,000 a month depending on the number of seats purchased. **All-in-one sales coaching solution pricing:** As stated previously, some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These solutions can cost anywhere from $800-$5,000 a month depending on the number of seats needed.  #### Return on Investment (ROI) Businesses that implement sales coaching software generally see a return on their investment within a year. After a year. Below is the breakdown of the estimated time to ROI according to our review data on G2 as of December 4, 2020: - 41% of buyers see an ROI in 6 months or less - 31% of buyers see an ROI in 7-12 months - 17% of buyers see an ROI in 13-24 months - 11% of all other buyers see an ROI from 24 months onwards