Product Avatar Image

Spiky.ai

Show rating breakdown
117 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2020
Profile Filters

All Products & Services

Product Avatar Image
Spiky

117 reviews

Spiky aims to improve the sales pipeline and overall performance by utilizing analytics and insights for online sales videos to help sales/revenue teams optimize their performance and close deals. We provide automated summarization, data-driven recommendations, trends, behavior analysis, monitoring, reporting, and AI-assisted transcription of online sales videos.

Product Avatar Image
Spiky

0 reviews

Spiky is an AI-powered conversation intelligence platform designed to enhance the performance of revenue teams by providing real-time analysis, personalized coaching, and automation during sales and customer interactions. By analyzing meetings such as sales calls, onboarding sessions, and coaching discussions, Spiky delivers actionable insights that improve communication, track action items, and drive revenue growth. The platform integrates seamlessly with existing tools like CRM systems and communication platforms, enabling teams to focus on strategic priorities and replicate top-performing behaviors across the organization. Key Features and Functionality: - Real-Time Coaching: Provides live, AI-driven guidance during meetings to help teams stay focused, handle objections, and deliver more effective pitches. - Transcription and Summarization: Generates accurate transcriptions and concise summaries of meetings, capturing key details and action items for efficient follow-up. - Automated Feedback and Coaching: Delivers personalized, context-aware feedback post-meeting, highlighting strengths and areas for improvement to enhance communication skills. - CRM Integration: Seamlessly syncs meeting data with CRM platforms, automating data entry and ensuring up-to-date records. - Action Items and Follow-Ups: Automatically generates action items and follow-up tasks, streamlining workflows and ensuring accountability. Primary Value and Solutions Provided: Spiky addresses the challenges revenue teams face in maintaining effective communication, consistent performance, and efficient workflows. By offering real-time coaching and actionable insights, it empowers sales and customer success teams to enhance their interactions, leading to improved customer relationships and increased revenue. The platform's automation capabilities reduce manual tasks, allowing teams to focus on strategic initiatives. Additionally, Spiky's integration with existing tools ensures a cohesive workflow, enabling organizations to scale successful behaviors and drive consistent success across the board.

Profile Name

Star Rating

113
4
0
0
0

Spiky.ai Reviews

Review Filters
Profile Name
Star Rating
113
4
0
0
0
Theodor W.
TW
Theodor W.
MSc Student in Signal Processing & Image Analysis
05/12/2026
Validated Reviewer
Review source: In-app

amazing

analytics, transcript, using it as an AI native layer.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
05/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

A Game-Changer for Customer Success: Nothing falls through the cracks anymore

I'm a Customer Success Manager, and my days are basically back-to-back calls. Spiky is what keeps me from dropping the ball. What I love most: action items are automatically sorted by owner, so I instantly see what's mine versus what I'm waiting on. The transcripts and snippet-sharing feature is genuinely awesome - perfect for looping in teammates with the exact context, no rewatching required. And being able to ask Spiky questions about past meetings has bailed me out more times than I can count when I need to remember a specific detail. The newest addition, the Spiky agent, has been a game-changer for follow-up emails. It writes them in my voice, the way I'd actually write them, which saves me a ton of time at the end of the day. If you're in CS or any customer-facing role, give Spiky a try. It's one of those tools you didn't know you needed until you have it.
Rüveyda M.
RM
Rüveyda M.
03/11/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use, Smooth Integrations, and Reliable Support

It’s really easy to use and getting started was quite straightforward. The integration with our existing tools worked smoothly and the platform offers a good number of useful features. We also had a positive experience with customer support whenever we needed help. Since we started using it, it’s become something we rely on quite frequently.

About

Contact

HQ Location:
Buffalo, New York

Social

@spikyAI

What is Spiky.ai?

Use the power of AI to gain insights, identify areas of improvement, and determine the path to success for your sales meetings.

Details

Year Founded
2020