Spiky Reviews & Product Details

The quality of the summary and detailed notes, and the actions decided during the meeting linked to participants or subjects are clearly prepared.

Integration with Zoho CRM is very good, it's possible to create notes within Zoho CRM.

Ability to specify a sales methodology and then to analyse deals based on that methodology. Tool is able to analyse the overall status of the deal based on multiple calls and also able to sync the methodology results to CRM

Ability to use iPhone and iPad app to listen to field sales calls Review collected by and hosted on G2.com.

No android app to listen to field sales calls

Haven't got the ability to listen to phone calls Review collected by and hosted on G2.com.

We'd been using a dialer and conversation intelligence tool for over a year, but honestly, we were just collecting data without actually doing anything with it. Maybe 2-3% of our calls ever got reviewed because who has time to listen to hundreds of recordings?

Spiky changed that completely. Instead of telling us what happened on calls (we already knew that), it tells us WHY deals are moving forward or stalling. The MEDDICC methodology tracking alone has been a game-changer - we can see exactly where each rep is strong or weak without managers having to manually review every call. Review collected by and hosted on G2.com.

My biggest frustration is that I want MORE data. We piloted with about 20 calls, but I'd love to see this across 400+ calls to get even better patterns. Also wish we could filter by deal stages. Review collected by and hosted on G2.com.

I’ve been consistently impressed by how Spiky AI transforms lengthy meetings into clear, concise recaps in record time - on average reducing our note‑taking effort by over 60%. The unified search across video calls, chat threads, and attached documents means I can instantly locate a key decision or data point without hopping between platforms. I also value its automatic action‑item extraction, which feeds directly into our task board and has driven a 25% improvement in on‑time deliverables. Finally, the seamless integrations with Zapier, Microsoft Teams, Google Meets, and variety of CRMs keep everything in context and accessible exactly where and when I need it. Review collected by and hosted on G2.com.

While Spiky AI handles most conversations with remarkable accuracy, it occasionally misinterprets highlighted points. This was due to speaking informally in a non-English language in the meeting. Review collected by and hosted on G2.com.

I've found Spiky to be an incredible productivity booster, especially for a secretary like me. It's made a huge difference in my daily work at the municipality. The notes are incredibly precise, and it's amazing how it can instantly pull out an action list for each person, so no one misses a thing. The summary it generates for each meeting is perfect, giving a quick, comprehensive overview that saves me so much time.

But what really sets it apart for us is its incredible support for the Turkish language. In a sea of AI tools that are mostly built for English speakers, Spiky's ability to handle our language so perfectly is a huge advantage. It's not just a small feature; it's a fundamental part of what makes it so useful and efficient for our local needs. We've seen firsthand how this tool makes our work 10 times easier. Review collected by and hosted on G2.com.

We've found a limitation with Spiky when we have in-person meetings where multiple people speak into a single microphone. The tool can not distinguish who is speaking at any given moment, which means the notes get mixed up and the action items aren't always assigned to the right person. It would be amazing if the AI could learn to recognize different voices even when they're all coming through the same mic, so we can use it for all our meetings, not just the online ones. Review collected by and hosted on G2.com.

As a nonprofit, every conversation we have with donors, volunteers, and communities matters. Spiky.ai helps us capture the full value of those calls. Its AI pinpoints key moments, summarizes discussions, and flags action items so our small team can stay aligned and focused. We’re no longer losing important insights in long call recordings. Review collected by and hosted on G2.com.

I do not have any dislikes about Spiky so far. Even though we had some product specific questions at first, their support team was extremely helpful. Review collected by and hosted on G2.com.

Meeting analysis and topic by topic seperation with transcription, very meaningful summary generation. Talking with agent about meeting Review collected by and hosted on G2.com.

User Interface can be more developed in website. Mobile application support is very important especially sharing the document and analysis. There should be more fancy customizable interface for sharing. Review collected by and hosted on G2.com.

Spiky’s live feedback has been a game changer for us. My reps see objections pop up in real time and immediately know which play to run without having a manager listening to the calls and coaching. Because the guidance is baked into the call, playbook adoption has shot through the roof, and I can coach off hard data instead of gut feel. Since rolling it out, I’ve watched win rate, booking rate, and deal qualification rate all move up and to the right. Review collected by and hosted on G2.com.

6 months in and nothing yet... I'm really enjoying the tool and the team. Review collected by and hosted on G2.com.

I love using it for my meetings. I don't have to miss any info. Insights like my talk-to-listen ratio and my follow-up rate helping my communication skills a lot. It feels like I have a personal assistant with me on every call. Review collected by and hosted on G2.com.

The platform has too many features.Which is generally not a bad thing but some information could be hidden, for example, post meeting metrics summaries could be customizable. Review collected by and hosted on G2.com.

I love the detailed results I get for minimal behaviour change. Massive results for essentially no difference in behavior is incredible. Goes far beyond normal note takers. Review collected by and hosted on G2.com.

The UI could use some polish to make it more user-friendly. Not saying it's un-friendly, but the technology is more impressive than the design. Review collected by and hosted on G2.com.

It captures the key points, identifies action items, and helps me quickly revisit important moments across calls, chats, and shared documents — all in one place. The engagement breakdowns and emotional tone analysis add a layer of intelligence that’s hard to get elsewhere.

Whether I’m leading a strategy call or joining as a listener, I know Spiky has my back. It keeps things organized, insightful, and fast — saving time and boosting how we work as a team. Review collected by and hosted on G2.com.

The experience has been smooth and the platform delivers real value. Of course, there’s always room for small enhancements as the product evolves, but overall, Spiky has been a strong addition to our workflow. Review collected by and hosted on G2.com.