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Best Benefits Administration Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Benefits administration software helps organizations plan and administer employee benefits packages and ensure compliance with government regulations. These systems manage employee benefits, such as insurance plans and stock options, and facilitate open enrollment periods through an administrative dashboard.

Organizations also use these tools to view and adjust employee benefits packages. Benefits administration tools frequently offer employee portals and self-service options to enable employees to view, manage, and update personal information and documents.

These systems are most commonly used by HR departments, enabling HR managers to administer benefits packages and encourage healthy usage among employees. Additionally, with benefits administration software, organizations can identify the benefits that provide the most value to employees and reduce overall costs. They also help companies remain compliant with federal and local regulations, including the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPAA).

Benefits administration software can be implemented as a standalone solution or part of an integrated HR management suite. Many benefits administration software providers also function as business process as a service (BPaaS) providers by providing benefits administration and payroll services.

Certain business administration products may overlap with those found in the employee perks software category. However, those products focus on managing benefits outside a standard employee benefits package. Solutions in this category are segmented by a Best of Breed filter to differentiate between products whose core offering is benefits administration and those that do not primarily focus on benefits administration but meet the requirements.

To qualify for inclusion in the Benefits Administration category, a product must:

Provide a centralized administrator dashboard to visualize benefits data
Facilitate access to marketplaces of benefits vendors, such as insurance carriers
Offer a benefits portal through which employers and employees can access benefits plans, update information, and enroll in benefits during and outside of the annual open enrollment period
Enable administrators to create total compensation statements to share with relevant stakeholders
Help HR managers check and report on employee and organizational compliance with government regulations through built-in compliance checking and reporting features
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Best Benefits Administration Software At A Glance

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Easiest to Use:
Top Trending:
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Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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176 Listings in Benefits Administration Available
(7,545)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Benefits Administration software
View top Consulting Services for Gusto
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Accounting
    Market Segment
    • 73% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gusto is a payroll processing and direct deposit payment platform that also handles core HR tasks, tax compliance, and offers features like automated tax filing, self-service onboarding, and project-based tracking.
    • Reviewers like Gusto's user-friendly interface, flexibility, and the ability to handle multiple job roles and pay rates, with many appreciating the time-saving features, the clean dashboard, and the quick and efficient onboarding process.
    • Users reported issues with Gusto's pricing structure, the need to log in each time after signing out, difficulties with setting up dental benefits, lack of an auto-flag feature for excessive hours, and occasional glitches with customer service chat.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gusto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,567
    Simple
    1,817
    Easy Setup
    1,809
    User Interface
    1,684
    Payroll Ease
    1,674
    Cons
    Missing Features
    425
    Login Issues
    326
    Poor Customer Support
    318
    Limited Customization
    288
    Time Tracking
    232
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gusto features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.9
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gusto
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GustoHQ
    20,615 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,248 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Accounting
Market Segment
  • 73% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gusto is a payroll processing and direct deposit payment platform that also handles core HR tasks, tax compliance, and offers features like automated tax filing, self-service onboarding, and project-based tracking.
  • Reviewers like Gusto's user-friendly interface, flexibility, and the ability to handle multiple job roles and pay rates, with many appreciating the time-saving features, the clean dashboard, and the quick and efficient onboarding process.
  • Users reported issues with Gusto's pricing structure, the need to log in each time after signing out, difficulties with setting up dental benefits, lack of an auto-flag feature for excessive hours, and occasional glitches with customer service chat.
Gusto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,567
Simple
1,817
Easy Setup
1,809
User Interface
1,684
Payroll Ease
1,674
Cons
Missing Features
425
Login Issues
326
Poor Customer Support
318
Limited Customization
288
Time Tracking
232
Gusto features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.9
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Gusto
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GustoHQ
20,615 Twitter followers
LinkedIn® Page
www.linkedin.com
4,248 employees on LinkedIn®
(9,234)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Benefits Administration software
View top Consulting Services for Rippling
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is a comprehensive HR and payroll platform that consolidates various employee management tasks into one user-friendly interface.
    • Users frequently mention the ease of use, intuitive interface, and the convenience of having all HR-related tasks in one place as major benefits of using Rippling.
    • Users mentioned some issues with the platform, such as occasional glitches, difficulties in finding specific features, and the platform's US-centric focus which may not cater to international users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7,535
    Intuitive
    5,724
    Simple
    4,824
    User Interface
    4,291
    Easy Access
    4,138
    Cons
    Missing Features
    1,437
    Not User-Friendly
    967
    Learning Curve
    931
    Limited Features
    909
    Navigation Difficulty
    881
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.4
    Enrollment Planning
    Average: 8.5
    9.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    11,671 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,473 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is a comprehensive HR and payroll platform that consolidates various employee management tasks into one user-friendly interface.
  • Users frequently mention the ease of use, intuitive interface, and the convenience of having all HR-related tasks in one place as major benefits of using Rippling.
  • Users mentioned some issues with the platform, such as occasional glitches, difficulties in finding specific features, and the platform's US-centric focus which may not cater to international users.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7,535
Intuitive
5,724
Simple
4,824
User Interface
4,291
Easy Access
4,138
Cons
Missing Features
1,437
Not User-Friendly
967
Learning Curve
931
Limited Features
909
Navigation Difficulty
881
Rippling features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.4
Enrollment Planning
Average: 8.5
9.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
11,671 Twitter followers
LinkedIn® Page
www.linkedin.com
6,473 employees on LinkedIn®

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(1,116)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Benefits Administration software
View top Consulting Services for Justworks
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

    Users
    • Operations Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Justworks is an HR platform that provides services such as payroll, benefits, onboarding, and compliance.
    • Users like the simplicity and intuitiveness of the platform, the seamless integration with existing systems, and the quick response from customer support.
    • Reviewers experienced issues with limited report functions, difficulties in retrieving historical employee documents, and complexities in the system to cover all market needs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Justworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    387
    Customer Support
    284
    Helpful
    275
    Intuitive
    186
    User Interface
    186
    Cons
    Missing Features
    77
    Poor Customer Support
    65
    Limited Features
    53
    Limited Customization
    41
    Poor Support Services
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Justworks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    9.0
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Justworks
    Company Website
    Year Founded
    2012
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    1,446 employees on LinkedIn®
    Ownership
    NASDAQ: JW
Product Description
How are these determined?Information
This description is provided by the seller.

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

Users
  • Operations Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Justworks is an HR platform that provides services such as payroll, benefits, onboarding, and compliance.
  • Users like the simplicity and intuitiveness of the platform, the seamless integration with existing systems, and the quick response from customer support.
  • Reviewers experienced issues with limited report functions, difficulties in retrieving historical employee documents, and complexities in the system to cover all market needs.
Justworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
387
Customer Support
284
Helpful
275
Intuitive
186
User Interface
186
Cons
Missing Features
77
Poor Customer Support
65
Limited Features
53
Limited Customization
41
Poor Support Services
41
Justworks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
9.0
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,446 employees on LinkedIn®
Ownership
NASDAQ: JW
(3,875)4.2 out of 5
Optimized for quick response
View top Consulting Services for ADP Workforce Now
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a comprehensive HR platform that combines payroll, time-tracking, benefits, and analytics into a single system.
    • Users like the platform's ease of use, robust reporting capabilities, and the convenience of having all HR-related data in one place, with many appreciating the system's seamless integration with other software solutions and the efficiency it brings to payroll administration.
    • Users mentioned issues with the user interface, reporting limitations, occasional system glitches, and challenges with customer support, with some finding the initial setup and data migration process difficult and others expressing a need for more customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    277
    Helpful
    178
    Features
    144
    Customer Support
    143
    Payroll Management
    135
    Cons
    Poor Customer Support
    116
    Missing Features
    81
    Not User-Friendly
    80
    Poor Support Services
    64
    Limited Customization
    63
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,739 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a comprehensive HR platform that combines payroll, time-tracking, benefits, and analytics into a single system.
  • Users like the platform's ease of use, robust reporting capabilities, and the convenience of having all HR-related data in one place, with many appreciating the system's seamless integration with other software solutions and the efficiency it brings to payroll administration.
  • Users mentioned issues with the user interface, reporting limitations, occasional system glitches, and challenges with customer support, with some finding the initial setup and data migration process difficult and others expressing a need for more customization options.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
277
Helpful
178
Features
144
Customer Support
143
Payroll Management
135
Cons
Poor Customer Support
116
Missing Features
81
Not User-Friendly
80
Poor Support Services
64
Limited Customization
63
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,739 Twitter followers
LinkedIn® Page
www.linkedin.com
87,551 employees on LinkedIn®
(5,021)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Benefits Administration software
View top Consulting Services for Paylocity
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll,

    Users
    • HR Manager
    • Controller
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paylocity is a platform that offers various modules for HR and payroll tasks, including onboarding, performance management, and benefits management.
    • Users like Paylocity's user-friendly interface, its ability to streamline processes such as onboarding and payroll, and its comprehensive features that integrate seamlessly.
    • Users experienced issues with Paylocity's customer service, reporting functionality, and the frequent turnover of dedicated account managers, as well as difficulties with the platform's flexibility and intuitiveness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paylocity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    769
    Helpful
    367
    Customer Support
    358
    Intuitive
    337
    Simple
    296
    Cons
    Poor Customer Support
    233
    Missing Features
    188
    Learning Curve
    167
    Limited Features
    128
    Not Intuitive
    125
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paylocity features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    7.9
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paylocity
    Company Website
    Year Founded
    1997
    HQ Location
    Schaumburg, IL
    Twitter
    @Paylocity
    4,584 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,744 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll,

Users
  • HR Manager
  • Controller
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paylocity is a platform that offers various modules for HR and payroll tasks, including onboarding, performance management, and benefits management.
  • Users like Paylocity's user-friendly interface, its ability to streamline processes such as onboarding and payroll, and its comprehensive features that integrate seamlessly.
  • Users experienced issues with Paylocity's customer service, reporting functionality, and the frequent turnover of dedicated account managers, as well as difficulties with the platform's flexibility and intuitiveness.
Paylocity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
769
Helpful
367
Customer Support
358
Intuitive
337
Simple
296
Cons
Poor Customer Support
233
Missing Features
188
Learning Curve
167
Limited Features
128
Not Intuitive
125
Paylocity features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
7.9
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paylocity
Company Website
Year Founded
1997
HQ Location
Schaumburg, IL
Twitter
@Paylocity
4,584 Twitter followers
LinkedIn® Page
www.linkedin.com
6,744 employees on LinkedIn®
(3,283)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Benefits Administration software
Save to My Lists
20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Remote is a platform that assists with payroll, taxes, and HR tasks, enabling companies to employ people globally and individuals to work for companies based overseas.
    • Reviewers like the user-friendly interface, the ease of document submission and tracking, the consolidation of financial information in one place, and the prompt customer support.
    • Reviewers noted issues with delayed payslips, lack of certain employee data points in the app, difficulties with onboarding insurance, and a desire for more direct contact options for support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Remote Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,956
    Helpful
    1,357
    Customer Support
    1,338
    User Interface
    926
    Intuitive
    893
    Cons
    Poor Customer Support
    401
    Delays
    347
    Missing Features
    211
    Slow Response
    209
    Payment Issues
    183
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Remote features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.7
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Remote
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @remote
    34,575 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,090 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Remote is a platform that assists with payroll, taxes, and HR tasks, enabling companies to employ people globally and individuals to work for companies based overseas.
  • Reviewers like the user-friendly interface, the ease of document submission and tracking, the consolidation of financial information in one place, and the prompt customer support.
  • Reviewers noted issues with delayed payslips, lack of certain employee data points in the app, difficulties with onboarding insurance, and a desire for more direct contact options for support.
Remote Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,956
Helpful
1,357
Customer Support
1,338
User Interface
926
Intuitive
893
Cons
Poor Customer Support
401
Delays
347
Missing Features
211
Slow Response
209
Payment Issues
183
Remote features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.7
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Remote
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@remote
34,575 Twitter followers
LinkedIn® Page
www.linkedin.com
11,090 employees on LinkedIn®
(1,523)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Benefits Administration software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 74% Mid-Market
    • 16% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a human resources management system that consolidates various HR functions such as payroll, benefits, time tracking, and performance management in one platform.
    • Users frequently mention the user-friendliness of the platform, the efficiency it brings to HR and payroll processes, and the responsive and knowledgeable customer support.
    • Reviewers experienced challenges with the complexity of the interface, difficulties in navigating certain features, and issues with the implementation phase.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    350
    Helpful
    257
    Customer Support
    254
    Payroll Management
    226
    Simple
    164
    Cons
    Learning Curve
    108
    Poor Customer Support
    108
    Payroll Issues
    88
    Missing Features
    85
    Limited Features
    84
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paycom features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    8.7
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,708 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 74% Mid-Market
  • 16% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a human resources management system that consolidates various HR functions such as payroll, benefits, time tracking, and performance management in one platform.
  • Users frequently mention the user-friendliness of the platform, the efficiency it brings to HR and payroll processes, and the responsive and knowledgeable customer support.
  • Reviewers experienced challenges with the complexity of the interface, difficulties in navigating certain features, and issues with the implementation phase.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
350
Helpful
257
Customer Support
254
Payroll Management
226
Simple
164
Cons
Learning Curve
108
Poor Customer Support
108
Payroll Issues
88
Missing Features
85
Limited Features
84
Paycom features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
8.7
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,612 Twitter followers
LinkedIn® Page
www.linkedin.com
6,708 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

    Users
    • Director of Human Resources
    • HR Specialist
    Industries
    • Non-Profit Organization Management
    • Manufacturing
    Market Segment
    • 62% Mid-Market
    • 16% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Comprehensive Services is a platform used for managing payroll, HR, and 401(k) retirement plans.
    • Reviewers appreciate the platform's ease of use, the range of services it offers, its user-friendly interface, and the excellent customer support provided by the ADP team.
    • Reviewers noted some difficulties in locating specific information, occasional glitches, and a need for improvement in the search function and the talent management module.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Comprehensive Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    29
    Ease of Use
    24
    Customer Support
    23
    Payroll Management
    19
    Comprehensive Features
    17
    Cons
    Missing Features
    10
    Poor Customer Support
    9
    Limited Features
    8
    Technical Issues
    8
    Steep Learning Curve
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Comprehensive Services features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,739 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

Users
  • Director of Human Resources
  • HR Specialist
Industries
  • Non-Profit Organization Management
  • Manufacturing
Market Segment
  • 62% Mid-Market
  • 16% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Comprehensive Services is a platform used for managing payroll, HR, and 401(k) retirement plans.
  • Reviewers appreciate the platform's ease of use, the range of services it offers, its user-friendly interface, and the excellent customer support provided by the ADP team.
  • Reviewers noted some difficulties in locating specific information, occasional glitches, and a need for improvement in the search function and the talent management module.
ADP Comprehensive Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
29
Ease of Use
24
Customer Support
23
Payroll Management
19
Comprehensive Features
17
Cons
Missing Features
10
Poor Customer Support
9
Limited Features
8
Technical Issues
8
Steep Learning Curve
7
ADP Comprehensive Services features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,739 Twitter followers
LinkedIn® Page
www.linkedin.com
87,551 employees on LinkedIn®
(315)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Benefits Administration software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

    Users
    • President
    • Controller
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 71% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP TotalSource is a platform designed to simplify HR, payroll, and compliance tasks, offering features such as employee onboarding, benefits management, time tracking, and performance management.
    • Users frequently mention the intuitive and user-friendly interface, the detailed and customizable reporting capabilities, and the ease of payroll and time and attendance management as standout features of ADP TotalSource.
    • Users reported issues with the response time from representatives, difficulties in navigating certain aspects of the platform, and challenges with customer support, including receiving false information and lack of resolution for issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP TotalSource Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    67
    Ease of Use
    61
    HR Management
    54
    Payroll Management
    51
    Helpful
    49
    Cons
    Poor Customer Support
    34
    Expensive
    26
    Payroll Issues
    22
    Navigation Difficulty
    21
    High Fees
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP TotalSource features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,739 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

Users
  • President
  • Controller
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 71% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP TotalSource is a platform designed to simplify HR, payroll, and compliance tasks, offering features such as employee onboarding, benefits management, time tracking, and performance management.
  • Users frequently mention the intuitive and user-friendly interface, the detailed and customizable reporting capabilities, and the ease of payroll and time and attendance management as standout features of ADP TotalSource.
  • Users reported issues with the response time from representatives, difficulties in navigating certain aspects of the platform, and challenges with customer support, including receiving false information and lack of resolution for issues.
ADP TotalSource Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
67
Ease of Use
61
HR Management
54
Payroll Management
51
Helpful
49
Cons
Poor Customer Support
34
Expensive
26
Payroll Issues
22
Navigation Difficulty
21
High Fees
18
ADP TotalSource features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.4
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,739 Twitter followers
LinkedIn® Page
www.linkedin.com
87,551 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEX Benefits delivers simplified, worry-free administration and optimal ROI from their benefits investment so that employers can focus on their core competencies. WEX benefit administration solutions

    Users
    No information available
    Industries
    • Computer Software
    • Hospital & Health Care
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WEX Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    7
    Intuitive
    7
    Simple
    6
    User Interface
    6
    Cons
    Claim Issues
    7
    Insufficient Information
    6
    Poor Customer Support
    6
    Poor Support Services
    5
    Login Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WEX Benefits features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.1
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WEX
    Company Website
    Year Founded
    1983
    HQ Location
    Portland, Maine
    Twitter
    @WEXIncNews
    1,898 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEX Benefits delivers simplified, worry-free administration and optimal ROI from their benefits investment so that employers can focus on their core competencies. WEX benefit administration solutions

Users
No information available
Industries
  • Computer Software
  • Hospital & Health Care
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
WEX Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
7
Intuitive
7
Simple
6
User Interface
6
Cons
Claim Issues
7
Insufficient Information
6
Poor Customer Support
6
Poor Support Services
5
Login Issues
4
WEX Benefits features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.1
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.5
Seller Details
Seller
WEX
Company Website
Year Founded
1983
HQ Location
Portland, Maine
Twitter
@WEXIncNews
1,898 Twitter followers
LinkedIn® Page
www.linkedin.com
5,142 employees on LinkedIn®
(698)4.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Submission Ease
    32
    Simple
    30
    Intuitive
    22
    User Interface
    21
    Cons
    Claim Issues
    11
    Reimbursement Issues
    7
    Limited Benefits
    5
    Claim Denial
    4
    Poor Support Services
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forma features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forma
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    216 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Enterprise
  • 21% Mid-Market
Forma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Submission Ease
32
Simple
30
Intuitive
22
User Interface
21
Cons
Claim Issues
11
Reimbursement Issues
7
Limited Benefits
5
Claim Denial
4
Poor Support Services
4
Forma features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.5
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®
(1,437)4.1 out of 5
Optimized for quick response
View top Consulting Services for Workday HCM
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform

    Users
    • Recruiter
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workday HCM is a platform that integrates HR, payroll, benefits, talent management, workforce planning, and analytics into a single cloud-based system, aiming to manage employees and their data.
    • Reviewers appreciate Workday HCM's centralized data, real-time reporting, scalability, and its ability to move HR teams from transactional work to data-driven strategic decision-making.
    • Reviewers mentioned that many routine tasks within Workday HCM require multiple steps and advanced contribution or reporting needs, making it time-consuming and often requiring specialized training or external support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday HCM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Helpful
    33
    User Interface
    31
    HR Management
    30
    Integrations
    30
    Cons
    Not User-Friendly
    29
    Poor Interface Design
    29
    Learning Curve
    26
    Limited Customization
    25
    Complexity Issues
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday HCM features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    8.5
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Company Website
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,836 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform

Users
  • Recruiter
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 73% Enterprise
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workday HCM is a platform that integrates HR, payroll, benefits, talent management, workforce planning, and analytics into a single cloud-based system, aiming to manage employees and their data.
  • Reviewers appreciate Workday HCM's centralized data, real-time reporting, scalability, and its ability to move HR teams from transactional work to data-driven strategic decision-making.
  • Reviewers mentioned that many routine tasks within Workday HCM require multiple steps and advanced contribution or reporting needs, making it time-consuming and often requiring specialized training or external support.
Workday HCM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Helpful
33
User Interface
31
HR Management
30
Integrations
30
Cons
Not User-Friendly
29
Poor Interface Design
29
Learning Curve
26
Limited Customization
25
Complexity Issues
23
Workday HCM features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
8.5
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Company Website
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,218 Twitter followers
LinkedIn® Page
www.linkedin.com
26,836 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday Benefits provides administrators with unparalleled flexibility and control, to easily design and update global benefits plans with effective-date changes. It acts as a single source for all da

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Access
    2
    Organization
    2
    Simple
    2
    Comprehensive Features
    1
    Cons
    Difficulty
    2
    Design Issues
    1
    Not Intuitive
    1
    Not User-Friendly
    1
    Poor Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday Benefits features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.9
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,222 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,836 employees on LinkedIn®
    Ownership
    NYSE:WDAY
Product Description
How are these determined?Information
This description is provided by the seller.

Workday Benefits provides administrators with unparalleled flexibility and control, to easily design and update global benefits plans with effective-date changes. It acts as a single source for all da

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 31% Mid-Market
Workday Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Access
2
Organization
2
Simple
2
Comprehensive Features
1
Cons
Difficulty
2
Design Issues
1
Not Intuitive
1
Not User-Friendly
1
Poor Search Functionality
1
Workday Benefits features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.9
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,222 Twitter followers
LinkedIn® Page
www.linkedin.com
26,836 employees on LinkedIn®
Ownership
NYSE:WDAY
(819)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Benefits Administration software
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Entry Level Price:Starting at $6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

    Users
    • Controller
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 53% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • APS is a comprehensive platform for key HR tasks and processes, including payroll services, time logging, and benefit enrolment and tracking.
    • Users like the platform's user-friendly interface, quick response from the help desk, smooth integration with other software, and the extensive support provided by the company during setup and implementation.
    • Reviewers mentioned that the platform did not meet the requirements for long term, successful adoption in the EMEA region, lacked customization options, and had limited reporting functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • APS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    54
    Helpful
    50
    Ease of Use
    43
    Payroll
    32
    Payroll Management
    32
    Cons
    Limited Features
    21
    Limited Customization
    20
    Missing Features
    18
    System Limitations
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • APS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.1
    Enrollment Planning
    Average: 8.5
    8.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    APS
    Company Website
    Year Founded
    1996
    HQ Location
    Shreveport, LA
    Twitter
    @APSPayroll
    1,103 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

Users
  • Controller
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 53% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • APS is a comprehensive platform for key HR tasks and processes, including payroll services, time logging, and benefit enrolment and tracking.
  • Users like the platform's user-friendly interface, quick response from the help desk, smooth integration with other software, and the extensive support provided by the company during setup and implementation.
  • Reviewers mentioned that the platform did not meet the requirements for long term, successful adoption in the EMEA region, lacked customization options, and had limited reporting functionality.
APS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
54
Helpful
50
Ease of Use
43
Payroll
32
Payroll Management
32
Cons
Limited Features
21
Limited Customization
20
Missing Features
18
System Limitations
13
Learning Curve
12
APS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.1
Enrollment Planning
Average: 8.5
8.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
APS
Company Website
Year Founded
1996
HQ Location
Shreveport, LA
Twitter
@APSPayroll
1,103 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
(1,250)4.3 out of 5
Optimized for quick response
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Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolv

    Users
    • HR Manager
    • Office Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 54% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSolved is a comprehensive HR platform that integrates various functions such as timekeeping, payroll, benefit enrollment, administration, and onboarding into a single system.
    • Reviewers like the wide range of features, the platform's reliability, the ability to customize to fit specific needs, and the exceptional customer support that resolves issues promptly.
    • Reviewers noted challenges with the platform's complexity due to numerous features, issues with client management, difficulties in generating specific reports, and problems with navigating the system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • isolved Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    163
    Customer Support
    147
    Ease of Use
    137
    Comprehensive Features
    67
    Response Time
    67
    Cons
    Poor Customer Support
    71
    Not User-Friendly
    63
    Not Intuitive
    59
    Limited Features
    50
    Missing Features
    45
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • isolved features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Benefits Record Management
    Average: 8.6
    8.3
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1986
    HQ Location
    Charlotte, NC
    Twitter
    @iSolvedHCM
    2,248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,734 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolv

Users
  • HR Manager
  • Office Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 54% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSolved is a comprehensive HR platform that integrates various functions such as timekeeping, payroll, benefit enrollment, administration, and onboarding into a single system.
  • Reviewers like the wide range of features, the platform's reliability, the ability to customize to fit specific needs, and the exceptional customer support that resolves issues promptly.
  • Reviewers noted challenges with the platform's complexity due to numerous features, issues with client management, difficulties in generating specific reports, and problems with navigating the system.
isolved Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
163
Customer Support
147
Ease of Use
137
Comprehensive Features
67
Response Time
67
Cons
Poor Customer Support
71
Not User-Friendly
63
Not Intuitive
59
Limited Features
50
Missing Features
45
isolved features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.4
Benefits Record Management
Average: 8.6
8.3
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
1986
HQ Location
Charlotte, NC
Twitter
@iSolvedHCM
2,248 Twitter followers
LinkedIn® Page
www.linkedin.com
1,734 employees on LinkedIn®