Products

Cisco Finesse is a next-generation agent and supervisor desktop solution designed to enhance the customer service experience by providing a collaborative and user-centric interface. This browser-based platform integrates traditional contact center functions into a thin-client desktop, eliminating the need for client-side installations and reducing total cost of ownership. Finesse offers seamless integration with the Cisco Collaboration portfolio and supports open web 2.0 APIs, allowing for low-c

BusinessOnBot's WhatsApp API is a comprehensive solution designed to help Direct-to-Consumer (D2C) brands effectively acquire and engage new users through WhatsApp. By leveraging this platform, businesses can connect with customers on a channel they frequently use, enhancing user engagement and driving sales. Key Features and Functionality: - User Acquisition: Facilitates the acquisition of new users at a reduced cost, with some brands achieving a cost per lead as low as ₹25. - Seamless Integ

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily.

Altify helps sales teams maximize productivity and performance with AI-enhanced solutions, natively in Salesforce. Altify simplifies account planning and deal management, so sellers can focus on what matters most – winning more business and growing revenue.

PROLIFIQ CRUSH is a native Salesforce account planning tool that crushes the competition. As part of PROLIFIQ’s sales enablement suite, CRUSH enhances accountability and visibility into plan progress, ensuring teams are on track and achieving their goals. Be the trusted customer advisor with valuable account intelligence.

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

Awario is a smart way to monitor, engage, and impact the Web for businesses and individuals alike. Take a moment to set up an alert with AWAR.IO by simply entering your keywords, and never miss an important conversation again.

Retention Sciences data-driven platform predicts customer behavior to deliver targeted communications.

Tour de Force provides CRM, SFA, and BI software solutions that integrate with Outlook and your ERP system.

Redmine is a, open-source project management and issue-tracking web application developed using the Ruby on Rails framework. It supports multiple projects and subprojects, offering a comprehensive suite of tools to facilitate efficient project planning, tracking, and collaboration. Redmine's cross-platform and cross-database compatibility ensures seamless integration into diverse IT environments. Key Features and Functionality: - Multiple Project Support: Manage numerous projects and subprojec

Zeotap CDP brings together and transforms siloed customer data that sits across an organisation into unified customer profiles. This creates actionable audience segments that automate and improve the personalisation of marketing, sales and customer care campaigns to drive an average of 15-35% higher efficiency.

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business nee

Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration platform put on top of your Contact Center that transforms customer accuracy, speed of resolution, magnify support capabilities, inject Generative AI control, and save costs. Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems

No-nonsense customer management, scheduling and invoicing software for field services.

Azure Portal is a unified web-based interface that enables users to build, manage, and monitor all Azure services in a single, customizable dashboard. It provides a consistent and intuitive experience for managing cloud resources, facilitating efficient deployment and operation of applications. Key Features and Functionality: - Unified Management Interface: Access and manage all Azure services through a centralized, web-based portal. - Customizable Dashboards: Tailor dashboards to display cri

Titan is the first professional email suite that helps you build deeper, more meaningful relationships with your customers.

Equip is built for recruiters to conduct pre-hiring assessments. Our assessments test multiple skills at different competencies. Using our vast Question Libraries, or creating Custom Tests enables teams to hire developers, designers, sales representatives and more! We ensure that you spend the least time interviewing only the top prospects. We have conducted over 12 million proctored tests across the world.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualization and more.

Everything you need to run your loyalty program