Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order. With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels.
The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.
Omniconvert is the straightforward AI / AB testing tool.
Fireflies generates automated meeting notes from phone conversations.
Console helps IT teams get to Inbox Zero. Auto-resolve over 50% of your support requests directly in Slack and Teams, using AI Agents that understand how your company does work.
Substrata is a real-time, socially-aware AI sales coaching platform for Professional Dealmakers. It is trained to understand the 'social dance' between sellers and buyers, helping you navigate the intricate maze of office politics, hierarchies, perceptions, emotions, biases, attitudes, sentiments, power dynamics, and more.
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-co
Textedly is an SMS marketing communications channel that allows you to advertise, promote, announce, and engage with your audience through text messaging directly to cell phones. Textedly makes communicating with your contacts easy and efficient through their SMS and MMS Mass Texting Messaging service.
TunesKit DRM Media Converter is a professional iTunes video DRM removal tool for both Windows and Mac users. It can remove DRM protection from iTunes purchased and rental movies and TV shows.
OutlookWare OST to PST converter software to export Offline OST files data to Outlook importable PST format with entire data items.
AnyMP4 MTS Converter owns powerful encoder and decoder technology to convert MTS, TS, M2TS, and popular video/audio files to any video(AMV, ASF, AVI, DivX, Flash H264, H.264 AVI, FLV, SWF, H.264/MPEG-4 AVC, M4V MPEG-4, MKV, MOV, etc.) and audio(AAC, AC3, AIFF, AMR, AU, M4A, MKA, FLAC, MP2, MP3, OGG, WAV, WMA) format. Moreover, it supports iPhone 11 Pro Max/11 Pro/11, iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, iPad mini 4, and Samsung S10 and so on. Key Features: 1. Convert MTS to o
AnyMP4 DVD Converter is the professional DVD/video conversion software which gives users the best solution to convert DVDs and videos.
Zylvie is a high-converting cart software for creators, coaches, influencers, and marketers to sell their digital products and subscriptions. We offer powerful AOV optimization features, like strategic upsells, bump offers, flash sales, embeds, etc., to increase revenue and conversions.
Lumin automatically works with Gmail and Google Drive, allowing you to view your files or email attachments without downloading them.
HelloConvo is a full service social media influencer agency and influencer marketing platform. We create custom influencer campains with high quality UGC creative for e-commerce companies investing in long-term growth. In working with clients across categories—from wellness to men's apparel—we have helped brands tap into their core audiences and build strong, ongoing influencer partnerships. Our clients have included Vita Coco, Mack Weldon, and Browns Shoes. We collaborate with you
SmartConvo is a secure, AI-driven platform that transforms your enterprise data and knowledge base into accurate, instant answers. By training AI on your private, proprietary data, SmartConvo delivers real-time insights tailored to your specific business needs. Perfect for teams across customer support, sales, and HR, SmartConvo boosts efficiency and decision-making by providing accurate, context-aware information when you need it most. Whether automating workflows, improving response times, or
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.