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Console.com

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20 reviews
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Average star rating
4.9
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Console.com Reviews

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Verified User in Computer Software
UC
Verified User in Computer Software
07/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Generational AI Automation Playbooks for IT and Seamless Integrations

Console’s AI automation playbooks are my favorite part of the product. They handle action-based requests end-to-end, and we can build them in natural language using an AI chatbot that guides us through the process. With just a click, we describe what we want the playbook to do, and it’s done. Console securely connects to our different platforms and executes changes accurately and reliably. The Console team is just as impressive as the product. They’re always available and willing to help. We have weekly meetings where they address any questions or issues we run into, which is rare. We also have both a dedicated sales contact and an engineer supporting us. Console was easy to implement and integrates seamlessly with our other platforms. We use Console almost every day, and it has helped our team become significantly more efficient. Overall, the Console product and team are EPIC. They’ve been incredibly helpful in our day-to-day work and a huge asset to our team.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
07/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Console’s AI Assistant Made CrowdStrike Deployment Easy

I love consoles ai assistant we were able to use it to deploy crowdstrike
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
07/28/2026
Validated Reviewer
Review source: Organic

AI-Native ITSM That Streamlines Our Workflow

I love the product and our FDE. I especially like their AI Native ITSM—it’s helped us identify gaps we can automate and improve our overall workflow.

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HQ Location:
San Francisco, US

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What is Console.com?

Console is an AI-Native ITSM, built to help teams automate support and shift from doing the work to managing the system that does the work for them. From password resets to access requests, Console handles 60–80% of support requests directly in Slack or Teams before they ever reach a human.

Details

Website
www.console.com