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ROBIN Conversation Console Reviews & Product Details

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Pricing

Pricing provided by ROBIN eCommerce Customer Service.

The Program

Monthly or annual billing
Incl. 3 full-time + 6 collaboration users
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ROBIN Conversation Console Media

ROBIN Conversation Console Demo - The ROBIN Conversation Console
All questions, from all channels, in one easy-to-use console. No tickets. No queues. No drama. Advanced routing of questions to the right rep, all customer data displayed alongside. Features include dynamic webform and Live chat, customer co-browsing, automated win messages and much more. ...
ROBIN Conversation Console Demo - The ROBIN KPI Framework
Data-driven coaching Once a month, your coach will help you review performance and offer actionable advice to improve results. Data is drawn from your own data warehouse, structured by web-store, channel, rep and more. The ROBIN KPI Framework Shopper and operational KPI dashboards, including...
ROBIN Conversation Console Demo - Darkmode
Darkmode is available via various Chrome darkmode extensions.
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ROBIN Conversation Console Reviews (1)

Reviews

ROBIN Conversation Console Reviews (1)

4.0
1 reviews
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Kevyn G.
KG
Cyber Security Engineer
Small-Business (50 or fewer emp.)
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"How to provide the best customer service"
What do you like best about ROBIN Conversation Console?

The tool has many customer support options. It is supported on multiple platforms and has an added value that responses can be automated based on user messages. Review collected by and hosted on G2.com.

What do you dislike about ROBIN Conversation Console?

It really has very positive aspects, making it hard to find something negative in the application. It turns out to be very useful; perhaps the most difficult part is creating the flows for the responses, but that is due to the nature of the service. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by ROBIN eCommerce Customer Service.

The Program

Monthly or annual billing
Incl. 3 full-time + 6 collaboration users
View More Pricing Information
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Customer Communications Management
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