Products

The omni-channel Help & Interaction Center is the comprehensive and central hub for all support needs.

Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI. Voca Conversational Interaction Center from AudioCodes is a certified Microsoft Teams contact center built in Azure, giving your contact center the same 99.999% uptime and reliability as Microsoft Teams.

Microsoft Dynamics 365 Marketing is a comprehensive marketing automation solution designed to help businesses orchestrate personalized, multi-channel campaigns and enhance customer engagement. By integrating seamlessly with other Microsoft products, it enables organizations to unify their marketing efforts, gain valuable insights, and drive meaningful interactions with their audience. Key Features and Functionality: - Personalized Customer Journeys: Design and automate tailored customer experi

CedCommerce Jet-Magento Integration extension interacts with Jet Marketplace to integrate the synchronized product listing between Magento and Jet.com retailers. After extension installation, merchant can create Jet Categories & their dependent attributes on magento store.

Extensiv Integration Manager automatically loads Merchant orders into any system. Extensiv Integration Manager is integrated with most popular e-commerce shopping carts and online marketplaces. Extensiv Integration Manager automatically sends tracking info back to your cart and syncs inventory.

Milvus TI is a comprehensive omnichannel platform designed to streamline customer service and IT management. It integrates various communication channels, including WhatsApp, Telegram, and website chat, into a single interface, enabling efficient and organized customer interactions. The platform offers features such as intelligent ticket management, remote access, vulnerability management, and machine monitoring, catering to diverse business needs. With Milvus TI, companies can automate processe

Vocera Platform delivers communications complete with information about the patient event, healthcare environment, and care team and allows you to gain dynamic situational awareness and the insight you need to inform clinical decisions in real time, inside or outside the hospital, on your device of choice.

Replicon Time is a leading cloud-based project time tracking platform that helps mid-market and enterprise organizations manage time, projects, and workforce operations with accuracy and confidence. Built on the Replicon Time Intelligence™ Platform, it provides a single source of truth for all time data — connecting project delivery, billing, payroll, labor compliance, and workforce productivity across global teams. Key Features & Benefits * AI-powered Time Tracking: Accurately cap

Navattic empowers prospects to get hands-on with your product earlier in the buying journey through no-code interactive product demo software. Join the hundreds of GTM teams using Navattic to: - Embed clickable product tours on their website - Share interactive demos as follow-up sales assets - Send prospects product demos as a part of email campaigns, ads, or blog posts

X Pro, formerly known as TweetDeck, is a proprietary social media dashboard application designed for managing multiple X (formerly Twitter) accounts. Initially launched in 2008 as an independent app, it was acquired by Twitter Inc. in 2011 and integrated into the platform's interface. As of August 2023, X Pro has become a subscriber-only feature, accessible exclusively to users with a Premium subscription. Key Features and Functionality: - Multi-Account Management: Allows users to oversee and

Perplexity is an AI-powered search engine designed to transform how users discover and interact with information. By processing user queries through advanced language models, it delivers concise, conversational answers backed by verifiable sources. Each response includes citations and links to original content, enabling users to verify information and delve deeper into topics. This approach streamlines the search experience, moving beyond traditional search engines that present numerous links fo

IBM watsonx Orchestrate is an AI-powered platform designed to help businesses build, deploy, and manage AI assistants and agents that automate workflows and processes using generative AI. By seamlessly integrating with existing business systems and connecting to various AI models and automation tools, watsonx Orchestrate enables collaboration between AI assistants and agents within a unified experience. This leads to reduced manual work, faster decision-making, and enhanced operational efficienc

Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaboration space with purpose-built templates, enterprise-grade security, and industry-leading methodologies for the customer-obsessed. GTM teams can come together on an infinite canvas that is flexible and v

macOS Sierra, version 10.12, is the thirteenth major release of Apple's desktop operating system for Macintosh computers. Released on September 20, 2016, it introduced several significant features aimed at enhancing user experience and system functionality. Key Features and Functionality: - Siri Integration: Siri, Apple's intelligent assistant, was introduced to the Mac, enabling users to perform tasks such as sending messages, searching for files, and adjusting system settings through voice c

Is a production app and API protection blocking attacks and reducing false positives, that helps developer and security teams prioritize vulnerability backlogs

The new wave of speech, language and multimodal interface solution now available for the Genesys platform is here through Interactions Curo™ Speech, an innovative Automatic Speech Recognition (ASR) and Text to Speech (TTS) application designed to streamline the customer experience, delivering a highly accurate, conversational experience for customer care applications.

EKT Interactive Oil and Gas Training provides components with structured methodology to help you manage targeted content, instructional design, and more.

InEvent is an end-to-end integrated platform for management, communication and interaction at events.

Build interactive, embeddable product demos and tours in minutes. Popular use cases include: - Showcasing value up-front: embed an interactive product demo on landing pages or feature blogs to let users self-educate without signup or paywall; - Simplifying support & training: empower users to "learn by doing" in support docs and knowledge bases; - Driving pre and post-sales: qualify prospects and recap meetings with sharable interactive feature recaps;

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social mess