Best Managed Workplace Services (MWS) Software

How Many Managed Workplace Services (MWS) Software Products Does G2 Track?

Total Products under this Category: 64

Category Stats (Sep 2026)

  • Average Rating: 4.34/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings

Last updated: September 04, 2026

How Does G2 Rank Managed Workplace Services (MWS) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 300+ Authentic Reviews
  • 64+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Managed Workplace Services (MWS) Software

G2 Grid® for Managed Workplace Services (MWS) Software plotting products by satisfaction and market presence

Highlighted products: ASTER, Genpact Advisory Services, NTT Data Desktop Engineering Services, and TCS Business Operations Technology Solution.

Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-workplace-services-mws/grids.json?focus%5B%5D=ibiksoft-aster&focus%5B%5D=genpact-advisory-services&focus%5B%5D=ntt-data-desktop-engineering-services&focus%5B%5D=tcs-business-operations-technology-solution)

ASTER

ASTER is a multiseat software for Windows 7/8/10/11, Windows Server 2016/2019/2022 and Linux. ASTER allows several users to work simultaneously on the same PC, thus significantly reducing hardware and power costs. ASTER is a zero-client software - it creates virtual desktop clients without thin client hardware. To create multiple workplaces - simply connect multiple monitors, keyboards and mice to one computer. ASTER is ideal solution for cost-effective computerization in homes, schools, companies, factories, and government organizations - more than 100,000 customers in 140 countries can attest to this.

Average Rating: 4.8/5.0

Total Reviews: 13

Who Is the Company Behind ASTER?

Who Uses This Product?

  • Company Size: 77% Small

What Are Recent G2 Reviews of ASTER?

Genpact Advisory Services

Engage relentlessly with you to accelerate process automation, reinvent business models, and disrupt your industry.

Average Rating: 4.1/5.0

Total Reviews: 13

Who Is the Company Behind Genpact Advisory Services?

  • Seller: Genpact
  • Year Founded: 1997
  • HQ Location: New York, NY
  • Twitter: @Genpact
    23,941 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    154,961 employees on LinkedIn®
  • Ownership: NYSE:G

Who Uses This Product?

  • Company Size: 57% Large, 21% Medium

What Are Recent G2 Reviews of Genpact Advisory Services?

NTT Data Desktop Engineering Services

Designed to enhance the end-user experience and to maintain high availability and performance while optimizing end-user device lifecycle management costs.

Average Rating: 4.3/5.0

Total Reviews: 10

Who Is the Company Behind NTT Data Desktop Engineering Services?

  • Seller: NTT DATA
  • Year Founded: 1967
  • HQ Location: Tokyo
  • Twitter: @NTTDATA_PR
    12,399 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    49,078 employees on LinkedIn®
  • Ownership: TYO:9613

Who Uses This Product?

  • Company Size: 50% Large, 30% Medium

What Are Recent G2 Reviews of NTT Data Desktop Engineering Services?

TCS Business Operations Technology Solution

TCS Business Operations Technology Solutions, an integral part of our ValueBPS approach, accelerate an enterprises ability to exceed business objectives by re-imagining operations, and help achieve sustained and profitable growth.

Average Rating: 4.5/5.0

Total Reviews: 10

Who Is the Company Behind TCS Business Operations Technology Solution?

Who Uses This Product?

  • Company Size: 50% Large, 30% Medium

What Are Recent G2 Reviews of TCS Business Operations Technology Solution?

Symmetrix

Symmetrix provides complete Office 365, business computer and networking support.

Average Rating: 4.6/5.0

Total Reviews: 6

Who Is the Company Behind Symmetrix?

  • Seller: Symmetrix
  • Year Founded: 2003
  • HQ Location: Coppell, US
  • Twitter: @symmetrixtech
    183 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Large, 14% Medium

What Are Recent G2 Reviews of Symmetrix?

What Are G2 Users Discussing About Symmetrix?

Genpact Customer Experience

Accelerate digital transformation through a customer-centric lens

Average Rating: 3.9/5.0

Total Reviews: 4

Who Is the Company Behind Genpact Customer Experience?

  • Seller: Genpact
  • Year Founded: 1997
  • HQ Location: New York, NY
  • Twitter: @Genpact
    23,941 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    154,961 employees on LinkedIn®
  • Ownership: NYSE:G

Who Uses This Product?

  • Company Size: 75% Large, 25% Medium

What Are Recent G2 Reviews of Genpact Customer Experience?

LiVE Workspace

LiVE Workspace to unbox an intelligent, future-ready workplace where apps and data can be accessed from anywhere, anytime and on any device.

Average Rating: 4.4/5.0

Total Reviews: 4

Who Is the Company Behind LiVE Workspace?

  • Seller: Wipro
  • Year Founded: 1945
  • HQ Location: Bangalore
  • Twitter: @Wipro
    513,142 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    275,739 employees on LinkedIn®
  • Ownership: WIT

Who Uses This Product?

  • Company Size: 50% Small, 25% Medium

What Are Recent G2 Reviews of LiVE Workspace?

TCS Communication Business Operations

TCS Communication Business Operations, led by our ValueBPS approach, span the value chain of communication service providers, consumers, and enterprises based on managed services and outcome-based operating and commercial models.

Average Rating: 4.4/5.0

Total Reviews: 4

Who Is the Company Behind TCS Communication Business Operations?

Who Uses This Product?

  • Company Size: 50% Medium, 25% Large

What Are Recent G2 Reviews of TCS Communication Business Operations?

Freespace

Freespace, a UK owned and registered company, has been at the forefront of workplace design and technology solutions since 2015. We pride ourselves on being the only integrated workplace operating system provider capable of delivering solutions through in-house developments. Our proprietary hardware IP, in-house designed sensors, and internally developed software solutions, including an employee app and an analytics portal, set us apart from the competition. We cater to over 40 global clients, managing upwards of 185,000 workspaces. Key Benefits: • Right Size, Right Design: Reduce real estate expenses and optimize space configuration. • Smart Building Automations: Lower carbon emissions and cut operational costs. • Exceptional Employee Experiences: Enhance employee collaboration, productivity, and wellbeing. Our Integrated Workplace Operating System (IWOS) is a fully owned and self-contained Freespace solution, operating within an ISO 27001 compliant ecosystem. It is a modular system, allowing us to either deliver full intelligent building solutions or introduce individual elements like occupancy sensors to provide insights into space usage. Features:- • Real-time Workplace Analytics & Insights • Sensors Monitoring Occupancy, People Count, and Air Quality • Employee App for Space Reservation and Colleague Connection • Interactive Digital Signage • Dynamic Space Management Tools and Integrations • Energy and Risk Management Solutions

Average Rating: 3.7/5.0

Total Reviews: 3

Who Is the Company Behind Freespace?

  • Seller: Freespace
  • Year Founded: 2015
  • HQ Location: Greater London, GB
  • Twitter: @Freespace_Live
    19 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    182 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of Freespace?

HCL IT Enablement & Service Desk

HCL has a robust partner ecosystem, spread over the world and providing multi-lingual support. This allows us to leverage global sourcing to provide remote and onsite support along with improving the ratio of remote vs. onsite through consistent high-touch services. Enterprises will, therefore, enjoy end-to-end Desktop Network Life Cycle Management services, enjoy 65% of the desktop support remotely, and drive down desk-side visits by 20-30%. We also believe that desktop operating systems, desktop applications, desktop security, and deployment will be key focus areas in the near future. Thus, we have set up Desktop Management Factories for desktop-centric services.

Average Rating: 4.2/5.0

Total Reviews: 3

Who Is the Company Behind HCL IT Enablement & Service Desk?

  • Seller: HCL Technologies
  • Year Founded: 1999
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @hcltech
    425,043 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    258,955 employees on LinkedIn®
  • Ownership: NSE - National Stock Exchange of India

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Do G2 Reviewers Say About HCL IT Enablement & Service Desk?

AI-generated summary from verified user reviews

Pros
  • Users value the smooth onboarding and support maintenance provided by HCL IT Enablement & Service Desk for their projects.
  • Users appreciate the smoother onboarding process of HCL IT Enablement & Service Desk, making transitions seamless and efficient.
  • Users value the effective resource management provided by HCL IT Enablement & Service Desk in outsourcing solutions.
Cons
  • Users note that insufficient training for team members can hinder the effectiveness of HCL IT Enablement & Service Desk services.

What Are Recent G2 Reviews of HCL IT Enablement & Service Desk?

NTT Data Service Desk

NTT DATA Services uses and enables next-generation capabilities, such as multichannel, social media and persona-based support, that are supported by automated self-service and self-heal technologies.

Average Rating: 4.5/5.0

Total Reviews: 3

Who Is the Company Behind NTT Data Service Desk?

  • Seller: NTT DATA
  • Year Founded: 1967
  • HQ Location: Tokyo
  • Twitter: @NTTDATA_PR
    12,399 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    49,078 employees on LinkedIn®
  • Ownership: TYO:9613

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of NTT Data Service Desk?

DRYiCE OptiBot

OptiBot consists of five modules - Healing, Knowledge, Reset, App, and Live. It is also bundled with a Behavior Change Management program designed and developed for millennials to improve their efficiency, adoption rate and overall workplace satisfaction.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind DRYiCE OptiBot?

  • Seller: HCL Technologies
  • Year Founded: 1999
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @hcltech
    425,043 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    258,955 employees on LinkedIn®
  • Ownership: NSE - National Stock Exchange of India

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Do G2 Reviewers Say About DRYiCE OptiBot?

AI-generated summary from verified user reviews

Pros
  • Users find DRYiCE OptiBot's ease of use enhances their experience by reducing complexity in LLM interactions.
  • Users find the enhanced user experience of DRYiCE OptiBot reduces complexity significantly when using input LLM models.

What Are Recent G2 Reviews of DRYiCE OptiBot?

DXC Virtual Desktop and Applications Services

DXC VDA Services provide virtualized Windows / Linux applications and desktops from the security of a data center or from the cloud. Virtualized applications and desktops are accessible from a company's secure network or from the public internet, allowing users flexible and secure work location and device options, including the ability to bring your own device (BYOD).

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind DXC Virtual Desktop and Applications Services?

  • Seller: DXC Technology Company
  • Year Founded: 2017
  • HQ Location: Ashburn, Virginia
  • Twitter: @DXCTechnology
    39,002 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    90,657 employees on LinkedIn®
  • Ownership: NYSE: DXC

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of DXC Virtual Desktop and Applications Services?

Fujitsu Technical Support Services

It uses analytics to predict potential problems and through automation resolves them before they become issues, ensuring your business always remains up and running.

Average Rating: 3.3/5.0

Total Reviews: 2

Who Is the Company Behind Fujitsu Technical Support Services?

  • Seller: Fujitsu
  • Year Founded: 2007
  • HQ Location: Paris, France
  • Twitter: @Fujitsu_Global
    65,269 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    59,522 employees on LinkedIn®
  • Ownership: TYO:6702

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Fujitsu Technical Support Services?

Joan

Joan is an all-inclusive workplace platform that helps businesses streamline meeting room booking, desk reservations, visitor management, workplace digital signage, and asset management with intuitive software and energy-efficient e-paper displays. Designed for modern hybrid work environments, Joan eliminates scheduling conflicts, improves space utilization, and enhances workplace efficiency with powerful analytics and seamless integrations. One of Joan’s standout features is its energy-efficient e-paper displays, which provide real-time updates on room availability without the need for excessive power consumption. Unlike traditional room booking systems that rely on outdated screens or manual scheduling, Joan’s sleek, battery-powered displays offer a modern, sustainable, and cost-effective alternative. Beyond hardware, Joan’s cloud-based software seamlessly integrates with popular workplace tools like Microsoft Outlook, Google Workspace, and Slack. This allows teams to reserve meeting rooms, desks, or other resources with just a few clicks—no more confusion, wasted time, or interruptions. Additionally, Joan’s visitor management system enhances office security and compliance by digitizing the check-in process, ensuring a smooth and professional experience for guests. Joan is built for businesses of all sizes, from small startups to global enterprises. Its scalable platform helps companies optimize office space, reduce administrative burdens, and improve collaboration in a world where flexibility is key. Whether you're managing a hybrid workforce, reducing no-show meetings, or implementing a seamless desk booking system, Joan provides the complete set of tools to create a more efficient and connected workplace. With an intuitive interface, industry-leading energy efficiency, and seamless integrations, Joan is the ultimate solution for companies looking to future-proof their office operations. Why Choose Joan? • All-Inclusive Platform: Everything your workplace needs including room, desk and asset booking, visitor management, signage and analytics in one connected solution. • Energy Efficiency: Joan’s e-paper displays use ultra-low power, making them one of the most energy-efficient workplace solutions on the market. • Seamless Integrations: Connect Joan with Microsoft 365, Google Workspace, Slack, and other tools for a frictionless scheduling experience. • User-Friendly Interface: Both the software and hardware are designed for ease of use, requiring minimal setup and maintenance. • Scalability: Whether you have a small office or a large corporate campus, Joan adapts to your needs with customizable solutions. • Sustainability: Reduce paper waste and energy consumption while streamlining office operations.

Average Rating: 4.5/5.0

Total Reviews: 268

G2 Deal: 59% discount on your first year with Joan

Master the dynamics of a hybrid workplace! Streamline meeting room bookings with our innovative E-paper devices, effortlessly manage desk and parking reservations through our user-friendly mobile/desktop app, and boost security and visitor satisfaction with a contactless visitor check-in system.

View this exclusive G2 deal

Who Is the Company Behind Joan?

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 76% Medium, 20% Small

What Do G2 Reviewers Say About Joan?

AI-generated summary from verified user reviews

Pros
  • Users find Joan's user-friendly interface incredibly easy to navigate, simplifying desk and meeting room bookings.
  • Users praise the simple to use interface of Joan, facilitating easy desk bookings and quick deployment.
  • Users value the easy booking feature of Joan, making desk reservations quick and hassle-free for everyone.
  • Users praise the helpful customer support of Joan, making implementation and usage seamless for everyone.
  • Users find Joan very easy to set up, enhancing their scheduling experience and overall coordination in the office.
Cons
  • Users face booking issues with Joan, struggling to modify reservations and lacking confirmation emails for better tracking.
  • Users find Joan to be expensive, expressing a desire for more affordable pricing to enhance value.
  • Users find Poor Usability in Joan, with challenges in navigation and limited functionality affecting overall experience.
  • Users express frustration with the slow internet connectivity that disrupts their experience and requires frequent restarts.
  • Users report slow loading times and frustrating lag on the touch screen, affecting overall usability and experience.

What Are Recent G2 Reviews of Joan?

What Are G2 Users Discussing About Joan?

Tian Lin
TL
Researched and written by Tian Lin
Updated June 16, 2025