I like that AudioCodes Meeting Insights automatically adds itself to every meeting I have with a customer. The automatic recording of meetings and storing the information in text format, along with video and audio, is very useful. I appreciate the detailed summaries, which help me create an overall meeting summary when necessary. This tool allows me to focus on the call and the customer, rather than worrying about note-taking during the meeting, making it easier, especially when meetings occur weekly, bi-weekly, or monthly. I also love that there's no need for setup as it joins calls and records automatically.

I use AudioCodes Meeting Insights for recording meetings and taking notes. It helped me solve the action items and summary of the calls. What I like most about it is the call summaries. It makes it easier to keep track of everything and not miss important action items, giving me bullet points of action items that need to be done. I also found the initial setup to be very easy.

I would say the fact that we now have the mobile app, but this would prob take away form the other value we get from using her, Yes we class MIA as a Her! The team was a bit conscious at 1st with MIA being on our calls but now they greet her as they do the rest of the Team talk to her, by asking her to take notes, create bookmarks in different parts of the meeting and ask her to set an action for someone to be assigned items. As a Team we find MIA invaluable. She saves time on trying read notes we scribble down as she allows us to search for certain topic areas covered or even the speaker if we need to do. Her translation is pretty accurate the majority of the time which is great as it means we don't need to spend loads of time making adjustments. Not only this but sometimes my meetings are doubled up so i cant join both at the same time. Having MIA on the call allows me to get an overview of the meeting and i can quickly see any action points i need to address and can see an overview of the meeting without spending an hour in an extra meeting. From an external standpoint - MIA is great. I don't have to remember to her invite her as she automatically joins the meeting automatically (providing i have sent the invite) and does her job as the meeting Assistant. Customers find it very useful being able to get a breakdown of the notes of the meeting so they can look back at what was agreed, next steps, action points they need to address or even things that we have agreed as a supplier / partner. Seriously what's not to love!