--- title: Vocera Platform Reviews meta_title: 'Vocera Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Vocera Platform works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 14 scale: '5' date_modified: '2026-05-05' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Vocera Platform Reviews **Vendor:** Vocera Communications **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About Vocera Platform The Vocera Platform provides an infrastructure that connects all the people and information needed to deliver patient care. The platform enables agile communications between staff, systems and data when and how they’re needed. And it brings together voice communication, secure messaging, and alarm notifications in a flexible and dynamic way. ## Vocera Platform Reviews ### 1. Great culture and good tech stack **Rating:** 5.0/5.0 stars **Reviewed by:** Vidyasagar P. | Software Developer In Test, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Vocera Platform?** Their flexible timings in work are excellent as we have to complete the assigned task irrespective of the hours we worked; their transparent work culture and openness make us feel secure and confident. **What do you dislike about Vocera Platform?** There is less pay scale than in other product-based companies, and the benefits are also not so great compared to others. The leave policy is also not so great. **What problems is Vocera Platform solving and how is that benefiting you?** They provide excellent and real-time communication between doctors and caretakers. Their system is integrated with hospital monitors, which helps caretakers and doctors respond immediately if there is any issue. ### 2. Vocera is a powerful tool for communication across your organization. **Rating:** 4.0/5.0 stars **Reviewed by:** Naresh K. | Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2020 **What do you like best about Vocera Platform?** The ability to reach people on the go is probably the most important aspect of this tool - particularly because it doesn't require revealing personal numbers or having to keep too many people in a contact list. Push to talk with advanced voice recognition saves time and the effort of having to track down who's assigned where. Another good feature is the ability to use external numbers to connect to users in the platform. If I don't have a Vocera device on me, I can still contact users in the system using a phone number, which adds added flexibility and features to the platform. **What do you dislike about Vocera Platform?** The devices are not cheap and require various means of attaching to the body or else they are slippery and can fall out of a pocket, etc. easily. Voice recognition has limitations - sometimes it will not understand what I am trying to say - but this has improved greatly over the last several years. Would be better if the mic could be switched on or off and the assistant works only when the mic is on, but is always listening when the mic is on. **Recommendations to others considering Vocera Platform:** If you're looking for a hands-free communication platform and you have a decent budget for devices, check out Vocera. It is a valuable business solution that can yield more benefit than the initial cost over the long run. With multiple configurations, Vocera can likely offer a solution that works for the size and budget of any company with a need for its application. **What problems is Vocera Platform solving and how is that benefiting you?** Connecting multiple teams across an organization is easier with Vocera, particularly for personnel who are not stationed or are consistently moving. This saves time and ensures that we do the necessary communication with individuals before proceeding with tasks that may need their acknowledgement or input. ### 3. Wonderful representatives to work with, great tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2019 **What do you like best about Vocera Platform?** Epic feeds straight to make individual patients rounds easy, ability to make your own. **What do you dislike about Vocera Platform?** Nothing, would highly recommend. Great tool with great support. **Recommendations to others considering Vocera Platform:** It is a great tool to use to engage both staff and patients or customers. It is easy to use and tracks real-time data. **What problems is Vocera Platform solving and how is that benefiting you?** No problems. ### 4. My Vocera **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about Vocera Platform?** Direct communication with the right person **What do you dislike about Vocera Platform?** I dislike the moment the system doesn't recognize the command and it repeats itself constantly. **Recommendations to others considering Vocera Platform:** N/A **What problems is Vocera Platform solving and how is that benefiting you?** Nothing, the only benefit is that I can talk directly to the person I need to talk. ### 5. Vocera a great communications product **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2020 **What do you like best about Vocera Platform?** I love the Vocera mobile badges as they are a great communications tool that is used on a healthcare campus. It allows you to interact and reach out to individuals and/or groups fir action or assistance. It's a great product. **What do you dislike about Vocera Platform?** There is really nothing to dislike about the product **What problems is Vocera Platform solving and how is that benefiting you?** One of the benefits of the Vocera platform is that mobile pages can be used as GPS locators to locate employee's as well as locate missing badges. ### 6. Useful system, not just a badge **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2020 **What do you like best about Vocera Platform?** I loved that it was always with me. I could quickly reach co workers, in their offices, lab, etc. Even if they were doing something, it was easy for them to answer hands free and multitask. **What do you dislike about Vocera Platform?** At the time I used it, noisy environments were a challenge. I believe this has been improved. **Recommendations to others considering Vocera Platform:** Don’t just use it like a phone. Integrate it into your work flows so that you get the full benefits. **What problems is Vocera Platform solving and how is that benefiting you?** Instant communications, distinguishing “outside” calls from inside the company. Quick, urgent communication and messaging. The benefits were faster decision making and communications as well as process automation. ### 7. Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2019 **What do you like best about Vocera Platform?** Vocera is a phone that allows me to have instantaneous and secure contact with coworkers about patients and their needs. **What do you dislike about Vocera Platform?** The platform on the Vocera phone can be slow at times and I tend to lose network (wi-fi or network) signal in certain parts of the hospital. I hope the updates and renovations being made in the hospital will help keep a continuous connection to the network so I can have continuous connection with co-workers. **What problems is Vocera Platform solving and how is that benefiting you?** Communication is key in my line of work. Vocera helps me stay connected to co-workers in real time. The messaging system allows me to see when I received the message and allow me to keep threads so I can look back at previous conversations. I can also change the ringtones and notification tones so I can differentiate my work phone from my co-worker's work phones. ### 8. Great product needs some tuning . **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Vocera Platform?** Is can be used by everyone who can speak clearly. **What do you dislike about Vocera Platform?** Mostly lost, due to voice recognition and accents of the users. It can use good filtering. The phone is really heavy, like a brick. As a clinician, this cannot be the only item we carry in our pockets. We do carry a personal phone and pager and notebook etc. This is not helpful at all. Change the brick . **What problems is Vocera Platform solving and how is that benefiting you?** Phone calls, scheduling access , patient info, etc . ### 9. Selling to The Savoy **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew W. | Study Program Leader in Hospitality Studies for Hospitality, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Vocera Platform?** A different perspective as I was involved as a partner selling Vocera to the Savoy hotel. As an experienced hospitality professional I could see the benefits of this communication system in creating a fluid and discrete customer service tool. **What do you dislike about Vocera Platform?** Patchy network and infrastructure needs to be robust **Recommendations to others considering Vocera Platform:** Speak to people who use it. Open your eyes to its capabilities **What problems is Vocera Platform solving and how is that benefiting you?** Customer service. Discreet communication, Health & Safety ### 10. Effectively Communicate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Military | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Vocera Platform?** Vocera made communication easy while I was deployed to a large hospital. **What do you dislike about Vocera Platform?** There was not an aspect that we did not like. **Recommendations to others considering Vocera Platform:** Learn all of its capabilities and it will prove to be a great tool. **What problems is Vocera Platform solving and how is that benefiting you?** We had to ensure our WiFi network was in great working order before deployment. We learned to train more. ### 11. Vocera for nurses in the hospital setting **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about Vocera Platform?** Hands free call technology that makes it easy to call other personnel while multi tasking **What do you dislike about Vocera Platform?** Often vocera does not recognize names and requests accurately resulting in multiple attempts to reach the desired person **What problems is Vocera Platform solving and how is that benefiting you?** More quickly able to contact needed personnel while with patients when unable to stop to pick up a phone. Prevents delaying phone calls because can at any moment voice prompt a phone call ### 12. Very useful, next generation type technology! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2019 **What do you like best about Vocera Platform?** Immediate and direct communication to other necessary staff. Easy to use, great technology. **What do you dislike about Vocera Platform?** Still have bugs to work out. Have not found any other dislikes. **Recommendations to others considering Vocera Platform:** Use it! It's just like a 'Star Trek' comm badge! **What problems is Vocera Platform solving and how is that benefiting you?** Quick access to other staff members. Able to receive alerts and messages quickly. ### 13. Great for a busy hospital environment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2019 **What do you like best about Vocera Platform?** It is a great communication device, especially in a busy hospital environment. **What do you dislike about Vocera Platform?** The voice control feature is inconsistent and could be improved. **Recommendations to others considering Vocera Platform:** Great product for implementation in healthcare! **What problems is Vocera Platform solving and how is that benefiting you?** It has made it easier to communicate with other hospital employees. ### 14. Efficient messaging app **Rating:** 2.5/5.0 stars **Reviewed by:** Spenser H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2018 **What do you like best about Vocera Platform?** Ability to communicate securely with colleagues **What do you dislike about Vocera Platform?** Frequently logs me out of the app even when in personal device **What problems is Vocera Platform solving and how is that benefiting you?** Efficient communication - [View Vocera Platform pricing details and edition comparison](https://www.g2.com/products/vocera-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+02%3A06%3A06+-0500&secure%5Bsession_id%5D=e087101a-c818-465a-8818-502ff332ce68&secure%5Btoken%5D=53de8e58ad595108d0a136243cf5168208efac2d8d260e2da8248c439d7c3daf&format=llm_user) ## Vocera Platform Features **Collaboration** - Modules - Scheduling - Reporting **Interoperability** - Device Interfacing - Care Communication - EHR Integration **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Patient Management** - Patient Portal - Assessment - Telehealth - Educational Content **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Vocera Platform Alternatives - [Voalte Messenger](https://www.g2.com/products/voalte-messenger/reviews) - 4.3/5.0 (10 reviews) - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) - 4.5/5.0 (195 reviews) - [Spok](https://www.g2.com/products/spok/reviews) - 3.8/5.0 (12 reviews)