Best Diagramming Software

How Many Diagramming Software Products Does G2 Track?

Total Products under this Category: 163

Category Stats (Sep 2026)

  • Average Rating: 4.41/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Kumu (+12.5%) - Among all products in this category, Kumu recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Diagramming Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 34,300+ Authentic Reviews
  • 163+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Diagramming Software

G2 Grid® for Diagramming Software plotting products by satisfaction and market presence

Highlighted products: Miro, Lucid Visual Collaboration Suite, Visio, FigJam, Cvent Event Marketing & Management, Mural, Wondershare EdrawMax, and SmartDraw.

Underlying data: [Grid® JSON](https://www.g2.com/categories/diagramming/grids.json?focus%5B%5D=miro&focus%5B%5D=lucid-software-inc-lucid-visual-collaboration-suite&focus%5B%5D=visio&focus%5B%5D=fig-jam&focus%5B%5D=cvent-event-marketing-management&focus%5B%5D=mural&focus%5B%5D=wondershare-edrawmax&focus%5B%5D=smartdraw)

Miro

Miro is the collaborative workspace where agents and teams converge to think, decide, and build together. As AI accelerates work, the challenge for organizations isn't doing more; it's turning individual output into scaled impact. Serving more than 100 million users across 250,000 customers, Miro’s shared, secure canvas surfaces the context that empowers teams to solve harder problems, make better decisions, and move work forward faster. Founded in 2011, Miro currently employs 1,600 people in 13 hubs around the world. To learn more, visit miro.com Key AI capabilities include Flows, which are visual AI workflows that automate multi-step processes while empowering teams with full visibility and control at every step; Sidekicks, which are conversational AI co-creators with expertise on specific tasks, jobs, or processes that move work forward; and Your AI and Knowledge, a collaborative integration layer that connects and enhances existing enterprise AI capabilities without leaving the platform. The Model Context Protocol (MCP) extends the ecosystem by accelerating agentic code, leveraging context from Miro to generate code in agents powered by Miro’s own MCP server. Miro for Product Acceleration is a comprehensive solution of integrated AI-first products designed to help product teams make smarter decisions about what to build and move faster. All of these capabilities are built on one platform with a shared data model, advanced security and compliance controls, and responsible AI certification at the forefront. By embedding AI where teamwork happens, Miro keeps teams in the flow of work, accelerates processes, and ultimately transforms organizations.

Average Rating: 4.6/5.0

Total Reviews: 13,432

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How Do G2 Users Rate Miro?

  • Quality of Support: 8.7/10 (Category avg: 8.7/10)
  • Ease of Use: 9.0/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)

Who Is the Company Behind Miro?

  • Seller: Miro
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, California
  • Twitter: @MiroHQ
    38,406 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,883 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Project Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 39% Small, 29% Medium

What Do G2 Reviewers Say About Miro?

AI-generated summary from verified user reviews

Pros
  • Users praise Miro for its ease of use, making collaboration and idea sharing straightforward and efficient.
  • Users value the effortless collaboration Miro offers, facilitating seamless teamwork and idea management in one visual space.
  • Users value Miro's intuitive features and flexibility, enhancing productivity and creativity with seamless visualizations.
  • Users love the real-time collaboration feature of Miro, enabling effortless teamwork and idea sharing in a visual space.
  • Users love the real-time collaboration in Miro, enhancing teamwork and idea sharing seamlessly across projects.
Cons
  • Users express a need for missing features, particularly for a unified overview and better control on boards.
  • Users find that Miro's embedding in Confluence pages appears cluttered, detracting from the overall presentation quality.
  • Users find Miro's limited features restrictive, especially on the free plan and for larger teams, increasing costs significantly.
  • Users face a steep learning curve with Miro, making initial usage challenging despite its powerful functionality.
  • Users report slow loading times and inefficiencies when navigating large boards and documents in Miro.

What Are Recent G2 Reviews of Miro?

What Are G2 Users Discussing About Miro?

Lucid Visual Collaboration Suite

Lucid is a Work Acceleration Platform powered by visual collaboration that helps teams see and build the future. Serving more than 100 million users and 99% of the Fortune 500, its enterprise offering is the Lucid Visual Collaboration Suite, which combines Lucidchart for intelligent diagramming and Lucidspark for virtual whiteboarding. With an infinite, universal canvas, cross-functional teams can switch seamlessly between purpose-built toolsets to visualize complex systems, ideate, plan, and build better ideas faster. Key enterprise capabilities include powerful optional accelerators that specialize the platform for specific initiatives. The Agility Accelerator surfaces insights on team health and enables data-backed capacity planning; the Cloud Accelerator automatically generates up-to-date, customizable cloud infrastructure documentation; and the Process Accelerator delivers increased governance and standardization for maintaining organizational processes. Additionally, both core applications feature built-in AI capabilities and extensive integrations with industry leaders like Atlassian, Google, Microsoft, and Slack. The Lucid Suite facilitates seamless remote and hybrid collaboration across the entire enterprise—from IT and engineering to marketing and operations. Organizations use team hubs as a virtual home base for creating and sharing documentation, keeping work visible to the right people. Backed by enhanced enterprise security and premium support options, the Lucid Suite accelerates strategic initiatives such as technology innovation, faster decision-making, and operational excellence, ultimately driving large-scale organizational change.

Average Rating: 4.5/5.0

Total Reviews: 8,765

How Do G2 Users Rate Lucid Visual Collaboration Suite?

  • Quality of Support: 8.9/10 (Category avg: 8.7/10)
  • Ease of Use: 8.9/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)

Who Is the Company Behind Lucid Visual Collaboration Suite?

  • Seller: Lucid Software Inc.
  • Company Website:
  • Year Founded: 2010
  • HQ Location: South Jordan, UT
  • Twitter: @LucidSoftware
    14,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,380 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Student
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Small, 35% Medium

What Do G2 Reviewers Say About Lucid Visual Collaboration Suite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Lucid Visual Collaboration Suite, finding it intuitive and simple for diagramming tasks.
  • Users value the intelligent diagramming capabilities of Lucid Visual Collaboration Suite, enhancing creativity and collaboration effortlessly.
  • Users find the ease of creation in Lucid Visual Collaboration Suite essential for efficient teamwork and project planning.
  • Users appreciate the user-friendly interface and extensive features of Lucid Visual Collaboration Suite for efficient diagram design.
  • Users appreciate the effective team collaboration features of Lucid Visual Collaboration Suite, enhancing productivity and seamless communication.
Cons
  • Users find a steep learning curve in mastering Lucid Visual Collaboration Suite, requiring time to fully utilize its features.
  • Users find the limited features for free accounts restrict their ability to fully explore the suite's potential.
  • Users face diagramming issues, including limited shapes and performance lags, hindering smooth collaboration and presentations.
  • Users often find the limited features in the basic plan restrictive, hindering their overall collaboration experience.
  • Users find Lucid's interface to be not intuitive, especially when transitioning from other collaboration tools like Figjam.

What Are Recent G2 Reviews of Lucid Visual Collaboration Suite?

What Are G2 Users Discussing About Lucid Visual Collaboration Suite?

Visio

Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhere, at any time. Microsoft Visio helps professionals create detailed flowcharts, organizational charts, and network diagrams. With an intuitive interface and extensive templates, it simplifies visual data representation. Integrated with Microsoft 365, Visio supports real-time collaboration, making it ideal for business process modeling and IT infrastructure mapping.

Average Rating: 4.2/5.0

Total Reviews: 677

How Do G2 Users Rate Visio?

  • Quality of Support: 8.1/10 (Category avg: 8.7/10)
  • Ease of Use: 8.2/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)

Who Is the Company Behind Visio?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Consultant, Graduate Engineering Trainee
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 42% Large, 33% Medium

What Do G2 Reviewers Say About Visio?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Visio, benefiting from its user-friendly interface and seamless Microsoft integration.
  • Users love the variety of shapes in Visio, making it easy to create diverse diagrams and charts effectively.
  • Users find Visio's easy creation of diagrams efficient, thanks to its user-friendly interface and rich templates.
  • Users appreciate the seamless integration of Visio with Microsoft products, enhancing their workflow and collaboration effectively.
  • Users appreciate the intuitive design of Visio, making it easy and fast to create visuals and diagrams.
Cons
  • Users find the high cost of Visio to be a significant concern, impacting their overall satisfaction.
  • Users find the learning curve steep for beginners, impacting their initial experience with Visio.
  • Users find the limited templates in Visio restrictive, hindering their ability to create varied diagrams effectively.
  • Users experience slow performance when working with large diagrams, particularly when using Visio via the browser.
  • Users experience compatibility issues with Microsoft Visio, complicating sharing and access for non-Visio users.

What Are Recent G2 Reviews of Visio?

What Are G2 Users Discussing About Visio?

FigJam

FigJam is the space where teams turn possibilities into real plans. Use FigJam’s flexible, open canvas to shape stronger solutions to tough problems, get stakeholders on the same page, and keep sprints moving forward. FigJam lives side by side with Figma, so work and ideas can flow from one tool to the next. Get started with templates featuring everything from workshops and diagramming to mind-mapping and planning—try FigJam for free today and discover a better way of visually collaborating with your team.

Average Rating: 4.6/5.0

Total Reviews: 458

How Do G2 Users Rate FigJam?

  • Quality of Support: 8.7/10 (Category avg: 8.7/10)
  • Ease of Use: 9.0/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)

Who Is the Company Behind FigJam?

  • Seller: Figma
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • Twitter: @figma
    560,699 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,110 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Designer, Product Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 35% Medium

What Do G2 Reviewers Say About FigJam?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use in FigJam, making collaboration and brainstorming intuitive and efficient.
  • Users love the intuitive collaboration features of FigJam, making it easy for teams to brainstorm and ideate together.
  • Users value the ease of use in FigJam, making it accessible for non-designers and enhancing collaboration.
  • Users enjoy the seamless team collaboration in FigJam, enhancing brainstorming and UX research activities effectively.
  • Users love the fast and intuitive experience of FigJam, enhancing team brainstorming and collaboration seamlessly.
Cons
  • Users find FigJam has limited features for complex diagrams, resulting in messy workflows and performance issues on large boards.
  • Users highlight the lack of diverse and polished templates in FigJam compared to competitors like Miro.
  • Users experience performance issues on large boards, with lag and sluggishness affecting collaboration and workflow.
  • Users experience slow performance on large boards, causing lag and complicating work with many collaborators and assets.
  • Users experience lagging performance on large boards, which hampers their ability to work effectively during collaboration.

What Are Recent G2 Reviews of FigJam?

Cvent Event Marketing & Management

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data. As a global leader in event marketing and management technology, Cvent is uniquely positioned to support your events of all types, sizes, and complexities.

Average Rating: 4.3/5.0

Total Reviews: 2,331

How Do G2 Users Rate Cvent Event Marketing & Management?

  • Quality of Support: 8.7/10 (Category avg: 8.7/10)
  • Ease of Use: 7.9/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)

Who Is the Company Behind Cvent Event Marketing & Management?

  • Seller: Cvent
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Tysons Corner, VA
  • Twitter: @cvent
    42,011 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,821 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Event Coordinator, Event Manager
  • Top Industries: Non-Profit Organization Management, Events Services
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Cvent Event Marketing & Management?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Cvent, praising its intuitive navigation and efficient tools for event management.
  • Users value the innovative features of Cvent, which streamline event planning and enhance attendee management for large conferences.
  • Users value the efficient attendee management of Cvent, ensuring seamless planning and execution for large events.
  • Users appreciate the excellent customer support of Cvent, finding it reliable and always ready to assist.
  • Users value the easy setup of Cvent, finding it simple to customize and manage large events efficiently.
Cons
  • Users find Cvent Event Marketing & Management expensive, making it less accessible for smaller organizations.
  • Users find Cvent Event Marketing & Management not intuitive, facing challenges due to its complex user interface and steep learning curve.
  • Users find registration issues frustrating, including challenges with login, invoicing, and platform integration.
  • Users express frustration with limited customization options, which hinder their ability to tailor the platform to their needs.
  • Users note the limited features of Cvent, particularly regarding integration and mobile accessibility for event management.

What Are Recent G2 Reviews of Cvent Event Marketing & Management?

What Are G2 Users Discussing About Cvent Event Marketing & Management?

Wondershare EdrawMax

Wondershare EdrawMax is an all-in-one diagramming tool that can serve all of your purposes. It is available for Windows, macOS, Linux and Online using. Whether you need to draw flowcharts, mind maps, org charts, gantt charts, floor plans, and ER diagrams, you can find what you want in EdrawMax. EdrawMax provide solutions for more than 210 types of diagrams.

Average Rating: 4.5/5.0

Total Reviews: 140

How Do G2 Users Rate Wondershare EdrawMax?

  • Quality of Support: 8.4/10 (Category avg: 8.7/10)
  • Ease of Use: 9.2/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)

Who Is the Company Behind Wondershare EdrawMax?

  • Seller: Wondershare
  • Year Founded: 2003
  • HQ Location: Shenzen, CN
  • Twitter: @Wondershare
    14,154 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    639 employees on LinkedIn®
  • Ownership: SHE: 300624

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 18% Medium

What Do G2 Reviewers Say About Wondershare EdrawMax?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of EdrawMax, finding it intuitive and simple to navigate without a learning curve.
  • Users appreciate the abundant templates in EdrawMax, which significantly streamline project creation and enhance efficiency.
  • Users love the intuitive design of EdrawMax, making diagram creation simple and efficient compared to other tools.
  • Users value the customizability of Wondershare EdrawMax, enabling diverse designs for various professional needs.
  • Users love the ease of learning with EdrawMax, finding it intuitive and straightforward to use.
Cons
  • Users find the limited templates to be rigid and insufficient, wishing for more variety and engineering symbols.
  • Users find movement difficult, especially regarding symbol maneuverability and managing complex diagrams effectively.
  • Users find the lack of templates in EdrawMax limits their design options and workflow efficiency.
  • Users face frequent connection issues, as offline access is problematic and requires constant re-login to use the software.
  • Users find the feature complexity of EdrawMax challenging, requiring guidance to effectively utilize all available tools.

What Are Recent G2 Reviews of Wondershare EdrawMax?

What Are G2 Users Discussing About Wondershare EdrawMax?

Mural

Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it's building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management & engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural's AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth.

Average Rating: 4.6/5.0

Total Reviews: 1,414

How Do G2 Users Rate Mural?

  • Quality of Support: 9.0/10 (Category avg: 8.7/10)
  • Ease of Use: 8.8/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)

Who Is the Company Behind Mural?

  • Seller: Mural
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, California
  • Twitter: @MURAL
    13,596 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    561 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Designer, Product Manager
  • Top Industries: Information Technology and Services, Management Consulting
  • Company Size: 44% Large, 35% Small

What Do G2 Reviewers Say About Mural?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless team collaboration in Mural, enhancing routine meetings and brainstorming experiences effortlessly.
  • Users appreciate the ease of use of Mural, enhancing collaboration and making onboarding quick and intuitive.
  • Users find Mural's time-saving templates invaluable for enhancing collaboration and streamlining their workflow effectively.
  • Users value the ease of collaboration with Mural, enhancing team meetings and brainstorming sessions effectively.
Cons
  • Users find the learning curve steep with Mural, making it challenging to adapt to new features and tools.
  • Users experience slow performance with Mural, especially when processing large files and during collaborative sessions.
  • Users find difficult navigation in Mural, especially for newcomers and when managing infinite canvases and collaborative edits.
  • Users experience slow loading times, especially with larger files, impacting the overall performance during collaboration.

What Are Recent G2 Reviews of Mural?

What Are G2 Users Discussing About Mural?

SmartDraw

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. 1. Easy to Get Expert Results SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. 2. Start with Existing Imagery While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. 3. Industry Standard Content Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. 4. Create Custom Symbol Libraries You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. 5. Data-Enabled Shapes and Drawings With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. 6. A Solution for All Your Diagramming Needs Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. 7. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. 8. Enterprise Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities, police departments, fire departments and government agencies to over 85% of the Fortune 500.

Average Rating: 4.5/5.0

Total Reviews: 388

How Do G2 Users Rate SmartDraw?

  • Quality of Support: 9.1/10 (Category avg: 8.7/10)
  • Ease of Use: 8.7/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)

Who Is the Company Behind SmartDraw?

  • Seller: SmartDraw
  • Company Website:
  • Year Founded: 1994
  • HQ Location: The Woodlands, Texas
  • Twitter: @SmartDraw
    3,069 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Project Manager
  • Top Industries: Construction, Information Technology and Services
  • Company Size: 44% Small, 36% Medium

What Do G2 Reviewers Say About SmartDraw?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in SmartDraw, enabling efficient design and quick project initiation with templates.
  • Users highly value the ease of use of SmartDraw, enabling quick and professional diagram creation effortlessly.
  • Users greatly value the templates, enabling quick design creation and enhancing overall productivity with ease.
  • Users commend SmartDraw for its ease of use, making diagram creation quick and efficient for teams.
  • Users love the easy creation of diagrams with SmartDraw, benefiting from quick setup and extensive template options.
Cons
  • Users find the learning curve for advanced features steep, particularly for automation tools and complex functionalities.
  • Users find the limited shape options frustrating, wishing for more updates and 3D capabilities for better design flexibility.
  • Users feel the limited features of SmartDraw restrict their creativity and overall project capabilities, especially on mobile.
  • Users note a lack of essential features, like improved templates and mobile access, which affects functionality.
  • Users experience significant slow loading issues, especially on mobile, affecting accessibility and project management.

What Are Recent G2 Reviews of SmartDraw?

What Are G2 Users Discussing About SmartDraw?

Creately

Creately is an AI-powered diagramming and visual collaboration platform used by teams and professionals worldwide. From genograms and flowcharts to org charts, UML, and network diagrams, Creately makes complex visuals simple with its intuitive editor. It is also the first tool to introduce template-based AI diagram generation for advanced diagram types, saving hours of manual work. With real-time collaboration, smart templates, and integrations, Creately helps teams turn ideas into clear, actionable plans.

Average Rating: 4.4/5.0

Total Reviews: 1,381

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How Do G2 Users Rate Creately?

  • Quality of Support: 8.5/10 (Category avg: 8.7/10)
  • Ease of Use: 8.5/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)

Who Is the Company Behind Creately?

  • Seller: Creately
  • Year Founded: 2008
  • HQ Location: Melbourne, Australia
  • Twitter: @creately
    5,018 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Student, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 77% Small, 14% Medium

What Do G2 Reviewers Say About Creately?

AI-generated summary from verified user reviews

Pros
  • Users find Creately to be intuitive and user-friendly, enabling easy collaboration and diagram creation without prior experience.
  • Users appreciate the versatile diagramming options of Creately, enhancing brainstorming and collaboration effectively across teams.
  • Users appreciate the real-time collaboration in Creately, enabling seamless editing and commenting in shared diagrams.
  • Users value the real-time collaboration in Creately, enhancing teamwork and productivity during brainstorming and diagramming tasks.
  • Users love the user-friendly templates in Creately, making it easy to create professional diagrams effortlessly.
Cons
  • Users experience performance lags and inefficiencies with complex diagrams, impacting usability and offline functionality.
  • Users experience slow loading with Creately, especially involving large diagrams, impacting collaboration and workflow efficiency.
  • Users find the limited features of Creately restrictive, hindering their ability to effectively manage complex diagrams.
  • Users report performance issues with Creately, particularly with large diagrams causing slow loading and inefficiencies.
  • Users experience lagging performance with Creately, especially with large diagrams and during collaborative sessions, hindering efficiency.

What Are Recent G2 Reviews of Creately?

What Are G2 Users Discussing About Creately?

Draw.io

draw.io is the industry standard technology for diagramming software, as well as online and desktop diagramming software for end users.

Average Rating: 4.4/5.0

Total Reviews: 442

How Do G2 Users Rate Draw.io?

  • Quality of Support: 8.1/10 (Category avg: 8.7/10)
  • Ease of Use: 8.8/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)

Who Is the Company Behind Draw.io?

  • Seller: draw.io
  • Year Founded: 2000
  • HQ Location: Wiesbaden, DE
  • Twitter: @drawio
    12,055 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Software Developer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Small, 29% Medium

What Do G2 Reviewers Say About Draw.io?

AI-generated summary from verified user reviews

Pros
  • Users find Draw.io extremely easy to use, enjoying its intuitive interface for creating and sharing diagrams quickly.
  • Users love the easy creation capability of Draw.io, allowing quick diagram and flowchart design directly in the browser.
  • Users love the easy drag and drop feature of Draw.io, making diagram creation quick and accessible from anywhere.
  • Users appreciate the simplicity of Draw.io, allowing for quick and easy diagram creation without overwhelming complexity.
  • Users value the clarity in visualization offered by Draw.io, enhancing research communication and presentations effectively.
Cons
  • Users report diagram issues with limited symbols and a challenging UI/UX for complex diagrams in Draw.io.
  • Users find the feature complexity of Draw.io overwhelming, particularly when creating large or structured diagrams.
  • Users note the limited features of Draw.io, making it challenging to create detailed and creative diagrams.
  • Users experience performance issues with lag when creating large diagrams, impacting their workflow in Draw.io.
  • Users find the steep learning curve of Draw.io challenging, especially with complex diagrams and menu navigation.

What Are Recent G2 Reviews of Draw.io?

What Are G2 Users Discussing About Draw.io?

Gliffy

Gliffy's diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you're using Gliffy in Confluence and Jira or jumping into our standalone diagramming tool, Gliffy Online, you'll find an intuitive way to draw diagrams. Drag and drop your way to professional-looking flowcharts, UML diagrams, entity-relationship diagrams, and more in just a few clicks. Plus, you can now build your diagrams using code with Mermaid js. Use a template to make a mind map or concept map while brainstorming. Embed an easy-to-update org chart in the tools your team already uses. Visualize your cloud architecture or IT networks and add them to your team's documentation and use Gliffy's data linking feature to add real life data directly into your diagrams. Whatever you're planning, project managing, or dreaming up, Gliffy can help you bring it to life. Diagram with your team in real time directly in Confluence Cloud for easier, more efficient working sessions. Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 18 million users diagramming in Confluence alone. Gliffy is trusted by teams of all sizes — making it a leading enterprise diagramming solution. You can see if Gliffy is the right fit for your team by starting a trial via the Atlassian Marketplace or signing up for a two-week free trial of Gliffy Online on gliffy.com.

Average Rating: 4.4/5.0

Total Reviews: 221

How Do G2 Users Rate Gliffy?

  • Quality of Support: 8.8/10 (Category avg: 8.7/10)
  • Ease of Use: 8.9/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)

Who Is the Company Behind Gliffy?

  • Seller: Perforce
  • Year Founded: 1995
  • HQ Location: Minneapolis, MN
  • Twitter: @perforce
    5,090 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,009 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Analyst, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 44% Small, 36% Medium

What Do G2 Reviewers Say About Gliffy?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation features of Gliffy, making diagram creation effortless and efficient without clutter.
  • Users find Gliffy intuitive for creating diagrams, appreciating its smart guides and automatic MermaidCode conversion.
  • Users find Gliffy super intuitive, making it easy to create diagrams efficiently and with minimal effort.
  • Users love the easy creation of diagrams in Gliffy, benefiting from intuitive tools and automatic features.
  • Users find Gliffy to be super intuitive for creating diagrams, with easy features that enhance usability and maintain clarity.
Cons
  • Users often face line issues when importing, causing shifts in thickness, labels, and fonts that require additional adjustments.
  • Users experience missing features when importing from other tools, leading to frustrating tweaks needed for adjustments.
  • Users experience quality issues when importing from less-standardized tools, requiring extra tweaks for line thickness and fonts.

What Are Recent G2 Reviews of Gliffy?

What Are G2 Users Discussing About Gliffy?

Whimsical

Whimsical is the whiteboard for thinking and planning. It’s built for teams to move from chaos to clarity and turn ideas into action. Start from scratch or describe what you need and let AI build it. From sticky notes, sketches, and mind maps to process diagrams, flowcharts, wireframes, and presentations, Whimsical makes it seamless to create stunning visuals without the friction. It’s faster than heavy design tools built for high-fidelity prototyping and simpler than complex diagramming software tailored for formal documentation, so you go from 0 to 1 in record time. Whether you’re collaborating with your team, external stakeholders or clients, Whimsical lets you communicate high-level ideas without worrying about the pixels. Turn abstract concepts and messy thoughts into “aha moments” of shared understanding, and keep everybody aligned and moving in the same direction.

Average Rating: 4.6/5.0

Total Reviews: 183

How Do G2 Users Rate Whimsical?

  • Quality of Support: 8.7/10 (Category avg: 8.7/10)
  • Ease of Use: 9.3/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)

Who Is the Company Behind Whimsical?

  • Seller: Whimsical
  • Year Founded: 2017
  • HQ Location: Denver, Colorado
  • Twitter: @whimsical
    14,428 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Small, 31% Medium

What Do G2 Reviewers Say About Whimsical?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use in Whimsical, enabling quick mock-ups and effective team collaboration.
  • Users love the unique and versatile features of Whimsical, enhancing brainstorming and visual collaboration effortlessly.
  • Users find easy creation of flow charts and wireframes in Whimsical a significant advantage for project management.
  • Users love the user-friendly interface of Whimsical, facilitating collaborative and versatile visual project management.
  • Users appreciate the diverse range of visual collaboration tools and user-friendly interface of Whimsical for various projects.
Cons
  • Users find the limited customization options in Whimsical hinder their ability to effectively present their work.
  • Users find the limited free plan insufficient for their needs, impacting their experience with Whimsical.
  • Users desire more color customization options in Whimsical, hindering theme creation and company branding alignment.
  • Users find Whimsical expensive, especially for teams needing multiple licenses, which can be a barrier for some.
  • Users find insufficient learning resources hinder effective onboarding, making it challenging for newcomers to utilize Whimsical fully.

What Are Recent G2 Reviews of Whimsical?

What Are G2 Users Discussing About Whimsical?

Sketch

Sketch puts the focus back on you and your work. We’re not a do-everything product. We’re a toolkit for design, prototyping, and collaboration — made by designers, for designers. Create, prototype, collaborate and turn your ideas into incredible products with the definitive platform for digital design. Over one million designers — from freelancers, to some of the largest companies in the world — use Sketch to transform their ideas into incredible products, every day. With a powerful vector editor, built-in prototyping and more, Sketch makes it easier than ever to take your designs from ideation through to realization. And, with Workspaces you can take collaboration to the next level. Share designs and prototypes, provide feedback and collaborate with your whole team in a single space.

Average Rating: 4.5/5.0

Total Reviews: 1,209

How Do G2 Users Rate Sketch?

  • Quality of Support: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 8.9/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)

Who Is the Company Behind Sketch?

  • Seller: Sketch B.V.
  • Year Founded: 2008
  • HQ Location: Eindhoven, Netherlands
  • Twitter: @sketch
    161,170 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    253 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Designer, Graphic Designer
  • Top Industries: Design, Computer Software
  • Company Size: 54% Small, 29% Medium

What Do G2 Reviewers Say About Sketch?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly design of Sketch, as it offers a seamless and enjoyable workflow for creativity.
  • Users love the fast, lightweight performance of Sketch, enjoying a seamless and enjoyable design experience.
  • Users love the clean, distraction-free interface of Sketch, enabling a seamless and enjoyable design experience.
  • Users appreciate the ease of organizing components in Sketch, enhancing their overall design workflow effortlessly.
  • Users value the easy creation process in Sketch, enabling quick and professional UI design without unnecessary complexity.
Cons
  • Users find the macOS exclusivity of Sketch limits collaboration and accessibility for cross-platform teammates.
  • Users find poor collaboration with Sketch due to macOS exclusivity and challenges in working with non-users.
  • Users report significant compatibility issues with Sketch, particularly due to its macOS exclusivity limiting collaborative efforts with Windows users.
  • Users struggle with sharing issues due to Sketch's macOS exclusivity, hindering collaboration with cross-platform teams.
  • Users experience incompatibility issues with Sketch due to its macOS exclusivity, hindering cross-platform collaboration.

What Are Recent G2 Reviews of Sketch?

What Are G2 Users Discussing About Sketch?

SketchWow

SketchWow provides (non creative types) a fun way to quickly condense and communicate your ideas, concepts and stories (in a simple and casual way) using a fresh & engaging, hand drawn look. No dull diagrams here. Choose from hundreds of shapes and icons and dozens of beautiful templates. Or use AI to do the heavy lifting for you. Add animation, present your ideas, export to a variety of file formats. Next time you want to explain anything visually, brainstorm or map out your thoughts, make it memorable... give SketchWow a try. SketchWow is loved by Small Business, Enterprise, I/T, Educators, Marketers, Designers, Creators, Agencies, Coaches/Consultants from across the world.

Average Rating: 4.8/5.0

Total Reviews: 354

How Do G2 Users Rate SketchWow?

  • Quality of Support: 9.6/10 (Category avg: 8.7/10)
  • Ease of Use: 9.2/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)

Who Is the Company Behind SketchWow?

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Consulting, Marketing and Advertising
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About SketchWow?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of SketchWow, finding it simple to create engaging presentations quickly.
  • Users love the variety of templates in SketchWow, allowing for quick, creative, and professional results effortlessly.
  • Users love the easy creation process in SketchWow, making design accessible for everyone, regardless of skill level.
  • Users love the engaging presentation style of SketchWow, finding it simple and fun to create visuals effortlessly.
  • Users value the powerful templates and tools of SketchWow, enabling even non-creatives to design stunning graphics easily.
Cons
  • Users note a steep learning curve with SketchWow, making initial use challenging but ultimately rewarding.
  • Users face a steep learning curve initially with SketchWow, making creative use challenging until familiarized.
  • Users are frustrated by the missing features, including unreliable GIF outputs and challenges in presentation mode.
  • Users express concern over limited templates, seeking more variety and customization options for enhanced creativity.
  • Users face a lack of templates, requiring repetitive setup of brand elements with each design, limiting efficiency.

What Are Recent G2 Reviews of SketchWow?

ChartDB

ChartDB is a powerful schema visualization and collaboration tool that instantly generates ER diagrams from a single SQL query or live database connection-whether cloud-hosted or self-hosted. Ideal for developers, data engineers, and small teams, ChartDB provides real-time multi-user editing with color-coded tables, AI-powered layout and relationship detection, a DBML editor with autocomplete, version history, and easy export of diagrams and DDL. With transparent pricing starting from a free individual plan to Pro ($19/user/month) and Team ($59 for five users/month) tiers, it offers scalable flexibility and strong support to streamline database design, documentation, and productivity.

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate ChartDB?

  • Quality of Support: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 9.5/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)

Who Is the Company Behind ChartDB?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 86% Small, 14% Medium

What Do G2 Reviewers Say About ChartDB?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in ChartDB, enjoying intuitive design and quick visualizations for database management.
  • Users value the real-time collaboration features of ChartDB, enhancing teamwork and simplifying database design discussions.
  • Users love the easy sharing feature of ChartDB, facilitating seamless collaboration and alignment across teams.
  • Users appreciate how ChartDB provides effortless visualizations of database schemas, enhancing understanding and collaboration.
  • Users value the seamless team collaboration in ChartDB, enhancing alignment and efficiency without needing database access.
Cons
  • Users acknowledge some limitations with schema support in ChartDB, but appreciate the quick improvements made by the team.
  • Users are frustrated by data loss as change history lacks side-by-side version comparison and misses Jira integration.
  • Users find the API pricing unclear at times, expressing a desire for more clarity in this area.
  • Users find the integration difficulty with ChartDB problematic due to the lack of native Jira support and version comparison.
  • Users find the AI migration effective but desire more customization options for handling complex scenarios.

What Are Recent G2 Reviews of ChartDB?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024

Diagramming Topics

Expand/Collapse

Learn More About Diagramming Software

What is Diagramming Software?

Diagramming software, also known as flowchart software, provides users with a variety of tools to create organized and comprehensible flowcharts. These tools include shapes and arrows, varying colors, themes, fonts, and tools that help users arrange steps in a logical manner. Users can connect shapes and utilize drag and drop features to create an intuitive workflow. For users looking for less customizability, there are also a wide variety of premade templates users can choose from.

Key Benefits of Diagramming Software

  • Create a repository of flowcharts that communicate best processes across the company
  • Provide clarity to complex processes that are better explained with visual aids
  • Identify roadblocks within certain processes
  • Provide a reference point for new hires on how to identify best practices

Why Use Diagramming Software?

Diagramming software helps make complex concepts more comprehensible for teams. Whether it’s a workflow that requires countless steps, or an IT network infrastructure, diagramming software can make these concepts more digestible for users. Not only do flowcharts make processes more efficient for those that view them, it can also be a tool used by teams to solve their own challenges. When users find it difficult to solve a particular issue they can use diagramming software to break down the problem using visual components and mind maps—greatly enhancing team efficiency.

Improve processes — Perhaps the most valuable use case for diagramming software is to better communicate processes between teams, project managers, and stakeholders. Providing a visual aid for workflows and processes allows teams to catch inefficiencies and identify blockers to particular tasks.

Simplify organizational structure — Organizations can greatly enhance the efficiency of their employees by placing them in positions where their talents are best utilized. Creating organizational charts that highlight team structures as well as job descriptions of each employee on that team is one of the easiest ways to do this.

Who Uses Diagramming Software?

Diagramming software is a dynamic tool that can be applied across almost any department within a company. In general, diagramming software is used to document and analyze processes, standardize a process for efficiency, communicate processes for training, and identify bottlenecks and redundancies. As a result, it can be applied across a wide array of fields.

Aside from general purpose diagramming software, there are also use cases for specific fields. For example, sales and marketing teams may use diagramming software to plot out the flow of a survey, chart a sales process, plan research strategies, or show registration flows. Manufacturing teams may diagram the physical makeup of a product and illustrate the manufacturing process from start to finish. Below are some teams that use diagramming software for specific use cases.

HR teams — Creating a diagram is one of the best ways to keep track of organizational hierarchies. As teams scale and grow, HR teams must be able to make sense of organizational structure and hierarchical relationships to understand who reports to who. Diagramming software can provide a central location to organize employees by department, scrum team, job role, salaries, and other related fields.

IT teams — IT teams can use diagramming software to help them design and optimize network diagrams.This allows IT teams to display which networks connect where, which ultimately enhances the accuracy and visibility for the team.

Project managers — Project managers use diagramming software to accurately keep track of tasks, projects and ultimately create a more comprehensive view of a team’s workflow. This aids employees by simplifying their workflow management and aids project managers by simplifying workflow planning and scoping.

Operations teams— Similar to project managers communicating task workflows, it’s equally as important for operations teams to visually outline the workflows for processes. This creates a central repository for an operations team to reference, while enabling new hires to get up to speed.

Kinds of Diagramming Software

Most diagramming software provides a variety of templates that users can tailor to fit most use cases. However some software offers templates that fit the use case for a particular business function. Some diagramming software allows users to create a diagram for networks, while others are more geared towards creating a diagram for project management. Ultimately it’s up to the user to decide from the countless uses cases for flowcharts and diagrams and apply it to the business processes they desire.

As mentioned previously, the use cases for this software are endless, however some of the most common diagrams created are website wireframes, sequence diagrams, mind maps, organization charts, network structures, and venn diagrams. Additionally there is a distinct difference between on-premise and open source diagramming software.

Open source — Open source diagramming software allows users to deploy their diagramming solution online. This provides users with accessibility from any computer, and often runs on a recurring subscription model. So although users pay a monthly or yearly fee, they would get benefits such as mobile accessibility, improved collaboration, and access to more updates.

On-premise — On-premise diagramming software requires users to install the software onto a desktop. On-premise solutions generally require users to pay a one time fee in which they then retain the total cost of ownership of the software. Some benefits include total ownership and not relying on internet connectivity.

Diagramming Software Features

Drag and drop — One of the main functions of diagramming software is the drag and drop feature. This allows users to simply edit the organizational chart by dragging boxes to the correct position on the diagram.

Templates — Users can create new diagrams more efficiently when they’re using pre existing templates. Most Diagramming software provides users with a variety of flow chart templates that they can quickly pull to start creating their own diagrams.

Collaboration — Most diagramming software provides users with the ability to make comments and edits to diagrams in the process of being created. Some products even allow multiple users to edit the diagram together in real time, which is very useful for teams that have remote components.

Dashboard — Another key feature within diagramming software is the central dashboard that manages all documentation in one single place. This allows users to keep team assets organized with shared folders, and presents all diagrams in one easy to view location.

Integrations — Diagramming software provides users with a variety of integrations that can streamline the creation of most diagrams. For example, if a user wants to create an organizational diagram that displays employee hierarchy, they can integrate the diagramming software with HR systems to extract all employee names. Similarly, users can integrate the diagramming software with IT systems to create a more accurate network infrastructure.

Themes and styles — Diagramming software allows users to choose a variety of shapes, colors, and fonts to create a diagram that fits their desired vision. Whether it’s comprehensibility, or branding, users can truly customize the diagram to whatever they see fit.

Import files — Most diagramming software allows users to import files from other diagramming software vendors. So even if another user is working with a different software, they can still import diagrams. Additionally, most diagramming software allows users to export PDF files, image files, or SVG vectors.

Track changes — The track changes features allow users to access previous versions in revision history. This way, the software saves various iterations in case a previous workflow worked better than a current one.