Interactions
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The new wave of speech, language and multimodal interface solution now available for the Genesys platform is here through Interactions Curo™ Speech, an innovative Automatic Speech Recognition (ASR) and Text to Speech (TTS) application designed to streamline the customer experience, delivering a highly accurate, conversational experience for customer care applications.
With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform
With Interactions Intelligent Virtual Assistant, it's easier than ever for you and your customers to interact and get things done.
Interactions Reviews
Paul K.
A Fresh Take on Engagement with interactions Digital Roots
Pawan U.
Marketing Professional with 11 years of domain expertiseSeamless experience for Curo Speech
Suyash J.
Member of Technical Staff @ Oracle | Ex-Dev Analyst @ Accenture | Ex- SD @ AMDOCS | Java Developer | Certified AWS Developer & Oracle Cloud | Spring Boot | Microservices, Docker & K8sCuro Speech "A Remarkable Presentation Experience"
About
What is Interactions?
Interactions provides advanced customer care solutions through an integrated artificial intelligence (AI) platform that helps businesses deliver effective and efficient customer service. The platform is designed to streamline customer interactions across multiple channels including voice, text, social media, and web. Interactions combines human understanding with machine learning and data analytics to enhance customer support experiences, enable easier transactions, and improve overall customer satisfaction. This seamless integration allows companies to handle increasing volumes of customer inquiries without compromising quality, delivering a more human-like, personalized customer service experience.
