What I like best about this platform is the combination of strong functionality and exceptional support. The system is powerful, reliable, and truly cutting edge, with new capabilities and improvements being rolled out regularly. This steady pace of innovation makes it easy for us to stay ahead of our event needs. On top of that, the customer service is outstanding—our project manager and the support team are consistently responsive, knowledgeable, and proactive. They also provide support across multiple time zones and regions, along with 24/7 chat support, which has been incredibly helpful when we’re working on tight timelines or after‑hours needs. Altogether, it makes the entire experience smooth and dependable.

Structured Onboarding: InEvent offers a well-organized onboarding plan with training sessions covering various platform features. Comprehensive Resources: The platform includes an extensive self-serve knowledge base, which will be valuable for future troubleshooting and learning. Integrated Platform: A key reason for selecting InEvent was its native, unified feature set - built as one cohesive product rather than a patchwork of acquired software.

InEvent is a very complex and robust product, which is a good thing, but it does make it difficult to jump right in and understand all of the features and how to use them. Fortunately, InEvent has layered support that's easy to access and they are extremely accommodating helping users find their way around and figure things out. Beyond that, they're always looking for ways to help me improve my processes and events and often they find little issues that I wasn't even aware of.