The EdgeTier platform is a complete customer conversation analytics platform that helps brands dramatically improve their customer experience through the insights hidden within their support and survey messages. It's hard to manage high-volume, fast-paced, multi-lingual customer conversations in B2C environments. There is relentless pressure to meet service level agreements, continually improve customer satisfaction, and report insights back to the business. Operations managers and customer expe
Orvera AI is an enterprise ready conversational AI platform built for voice automation and high-volume customer communication workflows. Built on 18+ years of contact center experience, Orvera AI helps organizations automate structured inbound and outbound interactions with AI voice agents that resolve around 80% of calls end to end. The platform is designed for fast rollout, with new use cases launched in as little as 48 hours, and integrates across existing CRMs, dialers, and workflow systems.
GetAccept is an all-in-one solution for e-signature, contract management, proposal creation, sales collateral management, document tracking and prospecting. Used by sales, HR, customer success and development teams; personal video messaging, live chat and analytics are popular features.
Borderless AI is a global payroll solution that leverages the power of generative AI to automate and speed up the process of onboarding, managing, and paying international team members.
Simplify your complex, content-driven business needs with one comprehensive low-code digital transformation platform. A unified, cloud-based low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a robust integration ecosystem
A content management system that takes the pain out of managing your website so you can get back to focusing on the experience that you’re providing your customers. Easily create and manage website pages personalized for different visitors — and optimized for devices and conversions — all on one powerful, easy-to-use CRM platform.
Summize is a Contract Lifecycle Management (CLM) solution that is designed to unite legal teams and business stakeholders so everyone can work better with contracts. It makes digital contracting processes simpler and smarter, from contract requests to the repository. The Summize user experience uniquely begins directly within Salesforce, Jira, Teams and Slack for greater user adoption, faster contract cycles, measurable efficiencies and mitigated risk.
signNow is an award-winning e-signature solution used by millions of people to sign, send and manage documents on any device. E-Signature users rate signNow ahead of competitors in key categories like Setup, Maintenance, Support, Ease of Business and Signature Process. signNow's industry-leading mobile capabilities have made it the #1 e-signature app in the Apple App Store. And Enterprise users rated signNow the #1 Enterprise software with an average satisfaction score of 9.56 out of 10.
SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of th
IRIS Clarity is a voice isolation desktop app that uses patented AI software to remove distracting background noises from your online meetings, contact centre calls, and other audio communications in real time and for all participants. The AI has been trained on thousands of hours of audio, meaning it will remove all the standard noises that interrupt your calls (e.g. coughing, traffic, washing machines, loud colleagues, and keyboard tapping) as well as more unusual noises you may encounter.
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily.
Deepija Telecom Pvt. Ltd offers diverse range of customer engagement software for everyone under the trademark name ConVox. ConVox Call Center Solution is a prominent product offering from Deepija Telecom. With 17+ years of Industry presence and over 15000+ happy customers, ConVox CCS has helped businesses grow right from it’s inception and continuing. ConVox CCS has a plethora of features for every scenario of contact centre such as superior outbound dialers, ACD and IVRS, Telecom interfacing w
NGNCloudComm was first launch in 1995. True omnichannel with AI, voice, SMS text, email, chat, video and social media engagement. Full Inbound, full outbound (predictive dialing, preview dialing…), IVR, and much more. Build powerful IVRs with simple drag and drop interfaces with intelligent scripting and business rules. Reports, Voice Recognition, Compliancy, Agent Performance, Recordings... Deployment options include Public Cloud (Azure/Google/AWS/Etc.), On-Premise or Hybrid models without