Newgen
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Simplify your complex, content-driven business needs with one comprehensive low-code digital transformation platform. A unified, cloud-based low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a robust integration ecosystem
Automate simple to complex, repeatable business processes by integrating your human and robotic activities. Reduce the burden of mundane tasks on knowledge workers, while simultaneously optimizing overall business performance. Leverage machine learning (ML) and artificial intelligence (AI) to deliver intelligent responses to your customers while retaining a human connection.
Online account opening software to help accelerate customer acquisition, optimize costs, reduce abandonment rates, and deliver a superior customer experience. Helps to guide customers through the process with a portal-based solution, built on a low code digital automation platform. Customers can initiate, pause, and complete their application across any mix of channels without losing their data. Additionally, enables employees to upsell and cross-sell products based on customers’ dynamic needs.
Navigate new care delivery models, complex regulations, and narrow provider networks by automating your provider contract lifecycle. Adhere to compliance requirements and eliminate the risk of financial penalties. Create and manage value-based contracts with providers, enabling them to deliver transparent and uninterrupted care to members. Fast-track your overall contracting process, from initiation, negotiation, execution, archival, amendments, to renewals.
A tool to help standardize and automate the contract lifecycle—from initiation, creation, negotiation, and execution, to expiration. Enables users with end-to-end visibility of contracts across the organization for improved compliance, lower risks, and higher employee productivity. Can be leveraged by automation tools to enable smarter contract authoring and contract information tracking.
A solution to automate the claims journey, from omnichannel intimation of the first notice of loss to fraud detection and claims adjudication, and finally claims settlement. Aims to increase process efficiency and standardization by empowering users to perform manual tasks digitally and reduce human intervention. Offers flexibility of addressing various claim types, like death and maturity claims, differently, and aims to improve regulatory compliance and eliminate non-compliant penalties.
Automate and centralize standard trade finance processes, including export and import-related documentation, negotiation, quotation, and remittances. Ensure adherence to SLAs and regulatory requirements by implementing checklists, efficient tracking of credit documents, and internal controls. Furthermore, increase the scale of operations by extending trade finance services to even low-volume branches.
Resolve members’ appeals and grievances while complying with regulatory guidelines and adhering to state-level and CMS (Centre for Medicare and Medicaid Services) guidelines. Optimize resources and reduce turnaround times by leveraging our rule-driven engine to prioritize and route all service requests. Capture all decisions, notes, and exceptions within the system for future reference and audits. Automate your service requests processes to future-proof your organization, stay on top of regulations, and guarantee member satisfaction.
Track processes, relevant artefacts, and deliverables in real-time. Design reports, define KPIs and set alerts to proactively gauge process-related challenges or opportunities, with personalized process activity dashboards.
Newgen Reviews
Manu G.
Powerful Low-Code BPM Platform with Seamless Automation
Akshay G.
Student at KIET Group of Institutionssoftware developer
jay m.
Data Scientist at InfosysCustomer Journey
About
What is Newgen?
Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
