Rent Manager Reviews & Product Details

I like that Rent Manager centralizes property management, accounting, and reporting in one system. It handles rent rolls, chargebacks, work orders, and financial reporting effectively, which reduces the need for multiple platforms. The reporting flexibility and GL integration are especially helpful for tracking property-level performance and maintaining clean financial records. Review collected by and hosted on G2.com.

The interface can feel outdated and not very intuitive for new users. Certain workflows require multiple steps, and reporting customization can be time-consuming. Additionally, system performance can sometimes lag when working with large datasets or running detailed reports. Review collected by and hosted on G2.com.

Fantastic customer service, easy to go back to make corrections to past JEs, bank recs and invoices (if you have the profile to do so). On RM 12, the app, I constantly have multiple tabs open to toggle back and forth when working. In many respects, this is an easy to use software. Review collected by and hosted on G2.com.

I have two issues with RM as I am coming from a very strong Yardi background. I find the CSV upload templates from Yardi more complete, easy to use, able to combine multiple uploads of one or more types in one upload along with subtotals that will not import.

My other Grrrrr moment with RM is the invoice/payables side. In Yardi when you enter an invoice, once paid that invoice reflects the payment. In RM you enter invoices as Bills and they have their own line under transactions. Once paid, another line pops up for the check. While you "can" filter out any checks or bills from running a history report, this will also filter out any direct invoices entered as a Write Check (a great feature BTW) or any still open invoices. It sometimes creates clutter and confusion on the items entered as Bills. Review collected by and hosted on G2.com.

We have worked with several rental software companies, but Rent Manager stands out as the most user-friendly option we've encountered. With RM, we are able to accomplish everything we need, and if a particular feature isn't available, their team is willing to explore whether it can be implemented. Customer support is always helpful and very patient with those of us that aren't technologically savvy. Review collected by and hosted on G2.com.

There aren’t many aspects I dislike, but I do feel that there are too many options, which can be overwhelming at times. Review collected by and hosted on G2.com.

Customer support is readily available to assist in anyway. They have developed features I could only imagine. Review collected by and hosted on G2.com.

Takes some time to learn all the features rent manager has to offer, but once learned it makes property management easy. Great for daily use on property. Review collected by and hosted on G2.com.

The thoroughness of the product is amazing. After 3 years of use we are still discovering new features. Statements use to take us most of a day to prepare. Now it takes minutes. And the virtual mailing operation saves more hours while costing about the same as doing it in house.

The software has been surprisingly easy to use, especially for something as feature rich as this is. Sometimes we get into something new or complex and we need help. RM Support is by far the best I have ever seen. The assistance is fast, friendly and thorough.

In 3 years of daily use the system has never crashed. That's unbelievable stability for something so complex. Review collected by and hosted on G2.com.

Dislike? What is there to dislike? So you have to refresh the deposit after posting. Seems that should be unnecessary. But as a former software executive I understand the need the need for milestones if you want to preserve the ability to unwind a transaction. Not a big deal. Review collected by and hosted on G2.com.

I really like Rent Manager's customization and easy integration; It can be tailored to only show you your most important tools while hiding the unnecessary stuff. This makes managing our properties daily so much easier, as we have a setup implemented specifically for our needs. Customer support is super helpful, and we reach out to them frequently with questions. Review collected by and hosted on G2.com.

The UI is a little confusing to navigate at times. Instead of hiding things in pop-up buttons, I'd like things to be labeled on a sidebar. Review collected by and hosted on G2.com.

I like how Rent Manager Xpress makes everything streamlined, efficient, and organized for managing our mobile home park. It's really easy to pull out each tenant's information since their information is stored conveniently. I love the online payment feature as it integrates with Zico, eliminating the need to go to the bank frequently. Additionally, even though the initial setup wasn't easy, the great customer service really helped make the process better. Review collected by and hosted on G2.com.

I wish Rent Manager could offer some very fundamental crash courses for beginners. It's not that easy to input tenant information, generate a rent statement, and do the basic stuff. The initial setup is not that easy, but customer service is great. Review collected by and hosted on G2.com.

Rent Manage Online is straightforward to use and offers a comprehensive set of features. It gives me all the information I need to keep track of tenants, manage repairs, and set budgets efficiently. The integrations are especially helpful. With Zego handling payments, I can trust that everything is properly recorded without extra effort on my part. I also appreciate the webinars—they feel like having a personal instructor available whenever I need guidance. Rent Manager comes equipped with a wide range of tools that make managing my properties much easier. I never have to second-guess myself when monitoring profit and loss, delinquent tenants, lease expirations, or other daily operational details. When the owner calls with questions, I’m able to provide accurate and confident answers every time. Review collected by and hosted on G2.com.

I can't think of any downsides to Rent Manager and that's the honest truth. Review collected by and hosted on G2.com.

I had a great experience with Rent Manager. The customer service, especially Ms. Brooke, was extremely helpful, respectful, knowledgeable, and efficient in answering my questions about 100 Copy B and e-filing. I highly recommend both the software and the support team. I appreciate being able to print 1099 directly from the system, which is very cost-efficient compared to buying blank forms. I find Rent Manager very user-friendly. It's easy to understand, and even on my first day at work, I was able to navigate the system. Review collected by and hosted on G2.com.

It has its own limitation depending on the type of role, and I want the payroll link to Rent Manager, as I'm using ADP. Review collected by and hosted on G2.com.

I like Rent Manager because it's efficient in solving problems and helps create files to keep track of residents in a commercial rental business. I also value the use of scan tool the most. This tool helps with deposits for me in the office. I don't have to go to a bank for this process. The initial setup was quite easy, and then I generally just log in and go from there. Rent Manager has been a good learning tool over the years. Review collected by and hosted on G2.com.

Rent Manager seems to work well for me, but sometimes there are issues in RM Then I will need to call RM tech support to get the problem solved. Review collected by and hosted on G2.com.