Rent Manager Reviews & Product Details

Rent Manager Overview

What is Rent Manager?

Rent Manager is powerful property management software that combines all the features you need to run your business into one integrated solution. Exceptionally customizable and ideal for properties of every size, Rent Manager is your key to an effective and efficient business. Any Portfolio, Any Size, One Software—Rent Manager.

Rent Manager Details
Languages Supported
English
Product Description

Rent Manager is a powerful property management and accounting tool.


Seller Details
Seller
London Computer Systems (LCS)
Company Website
Year Founded
1987
HQ Location
Cincinnati, OH
Twitter
@RentManager
1,278 Twitter followers
LinkedIn® Page
www.linkedin.com
332 employees on LinkedIn®
Show More

Rent Manager Screenshots

Rent Manager Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 52 Rent Manager reviews
Popular Mentions
Showing 52 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have Rent Manager?
Write a Review
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I really like the text feature - communication with tenants, owners, and vendors is paramount to streamlining the work. As I learn more about it, it truly is an amazing tool. Review collected by and hosted on G2.com.

What do you dislike?

It is a bit clunky and crashes and I would like to be able to copy and paste text/phone numbers from the texting feature. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I definitely think Rent Manager is a vast program with a lot of functions I've yet to learn about. The more you learn and use it the better it becomes in helping streamline the work. The call-in help line is fantastic and has helped me figure out many different user errors. The functionality and the support are definitely reasons to consider this program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Learning how to set up project manager is great - with several properties due for inspections and license renewals, project manager has really helped group all those properties together for easier 'at a glance' updates. Really like the template manager as well - Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you for your review! If you run into a lag or crash issue in the future, please reach out to our support team at 800-669-0871 option 4 so we can look into this as soon as possible.

UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like the ability to create your own processes and adapt Rent Manager to your scale of operations. Additionally, the integrations such as RMvoip, texting, RM app, has really added a whole new element to how we operate.. Review collected by and hosted on G2.com.

What do you dislike?

Rent Manager is a truly robust platform and it is daunting task to get past the initial learning curve, however, once you put in the initial time it becomes second nature. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest things that I've started to tackle with Rent Manger are: Tracking Tenant Payments, Tenant Communication, Accounting, and Maintenance. 1. At this moment we have 100% accountability of our tenant payments and in 2021 we'll be able to start strictly enforcing late fees. 2. 95% of all of tenant communication is now captured in Rent Manger through either texts, emails, voice mails, call recordings. This has allowed us to keep the facts straight and assisted greatly in following up with tenants. 3. Since rent payments are tracked already in Rent Manager I have started to use it maintain my books within the accounting software of Rent Manager. This has greatly assisted in general tracking of expenses but also for Annual Bank requirements where a balance sheet or profit and loss statement is required. 4. I'm just transitioning to the maintenance portion of Rent Manager but hope to start tracking all maintenance requests and using it assist us in developing our maintenance crew's weekly priorities. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review!

AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Rent Manager's overall system setup makes it easy to use - with search function tools to help when implementing new features or applications. Additionally, the support the service team provides is top notch - we receive reliable support from their customer service team and our dedicated Account/Support Manager. One of the biggest benefits to using Rent Manager is the ability to customize the applications to suit how we manage our day-to-day business. Review collected by and hosted on G2.com.

What do you dislike?

We have had some sporadic down time issues related to server activity on the back-end of the application - but those times have been very minimal and we find the support team extremely responsive when there is an issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take advantage of all of the online training resources that are available via Rent Manager University and establish a good working relationship with your Account Manager - as they will be a valuable resource to you as you roll out new applications or integrations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Rent Manager to support the life cycle management of our prospective and current tenants (lease application, screening, inspections, maintenance/service management, and billing). Additionally, we utilize the A/R and A/P functions. Rent Manager has helped us to fully integrate our tenant screening, collections and Tenant Insurance management processes - our integrations with some of their 3rd party partners has been very successful. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you for your review!

Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Rent Manager is the perfect solution for property management companies; it combines all aspects of our business from property manager tasks to accounting and management. Customer service is top notch, available to answer any and all questions in an easily understandable manner while remaining friendly and patient. Adding new features is a breeze as well thanks to their knowledgeable staff. Review collected by and hosted on G2.com.

What do you dislike?

Cannot think of much we don't like about Rent Manager. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We recently added VOIP Phone integration with our Rent Manager software. The integration has greatly increased our staff's ability to assist our tenants, though we went through a few hiccups in initially getting the system started. Rent Manager's team was there to guide us through and over these bumps; a task that would have lost countless staff hours if left to us to try and work out (not to mention the stress they saved us from). Rent Manager's team of problem solvers are worth their weight in gold. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review Mandy! Our customer support team really appreciates the shout out as well. We hope you enjoy rmVoIP and if you have any questions regarding the new system, don't hesitate to give us a call.

VP of Technology
Commercial Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Rent Manager is incredibly flexible, while also being very user friendly.

The capabilities of the system are unmatched, and they are still very actively developing the software and adding new features. Review collected by and hosted on G2.com.

What do you dislike?

The system relies on Remote Desktop, which occasionally can cause problems (mostly lag). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

After an exhaustive search in which we vetted Yardi, MRI, and several others, Rent Manager came out on top for features, price, and support. We are very happy with our decision. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have replaced Quickbooks and Excel and are saving a massive amount of time on day-to-day operations. We are able to quickly see who is expiring, and can simply email renewals to tenants. Rent Manager is an incredible time saver. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review Chris! We're glad to hear Rent Manager has been able to help your team save precious time with your day-to-day operations. If you ever need anything, give us a call at any time.

UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

You can easily run the finances and business management of 30+ properties, but still have enough detail to send individual emails to a specific resident while using the software. Review collected by and hosted on G2.com.

What do you dislike?

There isn't much of a training program, just webinars and the now inaccessible Knowledge Base. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Property management can be cumbersome if the management system sucks. This one is one of the better ones. Review collected by and hosted on G2.com.

Show More
Show Less
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The customer services is superb and extremely easy to navigate the software. Review collected by and hosted on G2.com.

What do you dislike?

There is no option to batch enter transactions. (ie deposits, credit card charges) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

all of our payables and receivables are in one program Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review! We would like to help look into batch transactions and helping this process run more smoothly. Please reach out to us at salesinfo@rentmanager.com so we can go over your current process and discuss a few different options we have in the system that could help.

General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I have worked in the manufactured housing industry, using Rent Manager, for more than 15 years. In that time frame, I have watched London Computer Systems continually expand and develop this software to suit the needs of not just our industry but also those in apartment, single family, sheds, storage, and parking rentals--just to name a few. The ability to customize the software to meet our individual needs is a huge asset . Review collected by and hosted on G2.com.

What do you dislike?

While the concept of the Phone Broadcast feature is great, the actual use of it is less than stellar. We have received calls from residents complaining that there is no recording or the recording kicks in halfway through the call. In addition, there is no report for Phone Broadcasts that shows which property used the feature and give totals for those sent versus those answered. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Rent Manager is a very comprehensive software that will help you monitor your finances, schedule necessary maintenance, document interactions, accept payments online, and give you increased collection ability using letter templates, phone broadcasts, Tenant Web Access, and 2-way texting. It is a very user friendly software that is simple to learn and LCS has even gone so far as to create Rent Manager University to help you learn all that the program has to offer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Summary Rent Roll, Budget Comparison, Aged Receivables, Move-In/Move-Out, General Ledger and other reports are invaluable tools our Property Managers use when performing their end of the month closeout. Documentation of prospect, resident and vendor interactions is efficiently accomplished through History/Notes tab. The Project Manager module helps keep staff organized and ensures follow-through on the move-in and move-out process as well as the construction management aspect of setting new units. The Chart of Accounts is a helpful search engine that aids staff in accurately coding invoices and receipts. Review collected by and hosted on G2.com.

Show More
Show Less
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It's easy to use and navigate if you understand the system and how the system works. Also, customer service is fast and efficient. Whenever there's a problem with the system, the technician was able to resolve it all the time. Review collected by and hosted on G2.com.

What do you dislike?

For some reason, one day the system works perfectly and one day the system is down for a while. The team does random updates or system check in the middle of the day when the system should be running in order to run the business. Also, the uploads are very slow and you need to be patient. Wish they could update the speed when uploading files. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Uploading speed and easy navigation. Instead of doing two or three steps to finish the task, just simply doing one step to complete the account set up would be much easier. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your feedback! Our customer support team appreciates the shout out as well. When you are able or the next time you run into a speed issue, please give our support team a call and we would be happy to run diagnostics to see where the issue is occurring.

Broker/ Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It is a very robust software that replaced Quickbooks and other systems I was using entirely. So now everything is in one place. Review collected by and hosted on G2.com.

What do you dislike?

it does have a steep learning curve, but that comes with any feature rich software. Some of the add on services are more expensive than current or alternative solutions with out having enough benefit to outway the cost Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accounting is awesome better that Quickbooks Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review! We're happy to hear you have been able to move everything over to Rent Manager and run your business out of one software. We'd love to hear more about which features may not make the cut just yet and how we can improve upon them. Please leave any notes you have for us here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/

System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Rent Manager is easy for our users in the field to learn and navigate but still powerful enough to handle 35,000+ units. The program is easily and vastly customizable. Review collected by and hosted on G2.com.

What do you dislike?

The program would be better in a browser rather than Remote Desktop. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

After reviewing other systems, leaving Rent Manager xi and converting to Yardi Voyager and then back to Rent Manager 12, I firmly believe Rent Manager is the best system for our industry. It incorporates both operations and accounting functions and is customizable to exactly meet our needs. Support is always stellar. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking all tenants and units for 175+ properties and 22,000+ units. Everyone from the corporate office to the field can easily use the program. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your feedback Cassie! We're glad to have you back in the Rent Manager family and it was great seeing so many of you at conference this past October. We love working with your team and our Customer Support team says thanks for the shout out!

V.P Finance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

RM is very user friendly. I love you you can customize. User defined fields are the best for tracking information. Review collected by and hosted on G2.com.

What do you dislike?

We use Xi and the font is really small. There is NO WAY to adjust it. Our entire staff complains. We have staff state they now have to wear glasses because of the font. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The accounting side of RM is top notch. Does everything we need it to do. The owner and tenant web portal have truly been time saving. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your feedback Jennifer! We are happy to hear you and your team are loving Rent Manager. I would definitely recommend checking out Rent Manager 12 for it's modern look plus a ton of new features. I will also pass along your recommendation regarding the font size.

UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

They have friendly customer support! That’s available most of the time. Always helpful. Review collected by and hosted on G2.com.

What do you dislike?

I wish you could view email attachments with tenants. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

NA Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cons: can’t see email attachments

Benefits: it’s easy to create reports Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review! We would like to hear more about any email enhancement ideas you have, including attachment viewing. Please submit your ideas here and we will look into it as soon as possible: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/

UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Basic property management tasks are easy to perform. Review collected by and hosted on G2.com.

What do you dislike?

More complicated tasks are difficult, for example, owner statements would be much easier if you could click on the line item in the report and be able to see which tenant, property, etc. were associated with the line item. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The reports are detailed and can be customized. They can solve many problems in property management. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your feedback! We would love any additional feedback you could give us on your experience with our owner statements so we can continue to improve Rent Manager. Please submit any feature ideas here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/ and our Business Analyst team will review your feedback for future software releases.

Principal
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Their customer support is better than we have experienced with any other software product. There is always a live person who almost always can fix an issue or show me what I'm doing wrong right on the phone. Review collected by and hosted on G2.com.

What do you dislike?

No real complaints. They seem to roll out updates regularly for any issues that are encountered. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Amazing flexibility to manage commercial real estate leases, which come in myriad configurations and require very adaptable accounting. Rent Manager has it. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you for your feedback Andy! Our Customer Support team really appreciates the shout out as well.

AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Tech Support and integrations from other software to Rent Manager. Review collected by and hosted on G2.com.

What do you dislike?

Really I am not sure I dislike anything. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The software is a great product! Tech support is are trained and extremely helpful! The software has custom letters, reports and templates for our specific needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Rent Manager integrations with a lot of other software's. The efficiency Rent Manager and the integrations create for our company is great. If Rent Manager does not integrate with a software, they are always open to discussions about integrations. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

What I like best about Rent Manager 12 is that it is easy to use. Navigation is simple and the Command Launch search feature makes locating anything quick and painless. Plus, everything is integrated - from customer management, to accounting, to service orders, etc. So, the need for multiple software programs is minimized. Review collected by and hosted on G2.com.

What do you dislike?

I wish the Help Viewer was more in depth.. Although there is a lot of content, with more being added on a regular basis, the content is very introductory and not as in depth as I would like. There are so many features to RM12 that we are not using simply because we are either not aware of them, or aren't sure how to implement them. Also, the scripting could be better explained, perhaps more examples being provided, as it is very complicated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you have a reliable internet with sufficient speed since this software is internet based. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The integration of service orders into the software makes managing service issues much easier. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Hi Nicole,

Thank you so much for your review! I will pass along your message to our training team. They are constantly adding articles to our Help File and we would love to learn more about the information you are trying to research. Please submit any specific requests here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/

AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

We love how User friendly Rent manager is. The support staff is so supportive and helpful. Review collected by and hosted on G2.com.

What do you dislike?

They are growing more popular. Wait times are becoming unbearable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our entire business is possible because of Rent Manager Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review! We're glad to hear Rent Manager is helping your business. If you ever need to reach support, please call 800-669-0871 and select option 4, or you can also email support@rentmanager.com to reach a support representative.

UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

User friendly; simple to learn; great for the type of business we run Review collected by and hosted on G2.com.

What do you dislike?

Integration with other property management softwares Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Efficiency Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you for your feedback! We would love to learn more on how to continue to improve our integrations with others. If possible, please let us know here: https://www.rentmanager.com/featurerequest/ and we will gladly look into this for future releases.

Principal
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I appreciate that it's all inclusive, meaning it can accommodate commercial and residential management in stride- with things like CAM reconciliation being automated. I also like that rent manager is constantly updating and that it allows us to create custom reports and dashboards. Review collected by and hosted on G2.com.

What do you dislike?

Because it's so comprehensive, on occasion a report omits or adds data that messes up the report results. Not very frequent, but it's obnoxious when it does. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just go with the online version, eliminating server maintenance. It's all inclusive unlike Yardi, which requires you to add modules. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can provide the back end accounting for a variety of business types with rent manager. It doesn't have good mapping software for customers to integrate into some service industries, defeating it's purpose as a customer database for such, but as an accounting software it works great. We use it for several businesses. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Hi Mark,

Thank you so much for you review! We're glad to hear you have been able to automate your business with Rent Manager. With the data inconsistencies on reports, the next time it happens, I would highly recommend giving our support team a call (https://www.rentmanager.com/customer-resources/customer-support/). They can gladly help look through these reports and find any possible errors.

As for the service industries, definitely let us know which integrations you are looking to use with Rent Manager here: https://www.rentmanager.com/integrations/. We are constantly growing our integrations and we would love to hear about the software you use everyday.

AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It’s very easy to use and user friendly. A lot of great information in front of you at all times Review collected by and hosted on G2.com.

What do you dislike?

Needs to be a bit more modernized. Sometimes you have to click many different locations to find information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are many other there, and it’s hard to choose one. But so far rent manager is doing good for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Works orders/issues, Delinquencies, move ins/move outs Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your review! To help with clicks, I highly recommend checking out Command Launch in the top right of the program. This will take you directly to any prospect, tenant, report, even search history/notes information to assist you with finding what you are looking for.

We're also open to any suggestions you might have for the program. Feel free to submit any feature requests you have here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/

Broker
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I researched several companies and found Rent Manager to be the BEST complete solution to Property Management. It handles every aspect of my business - accounting, advertising, leases, work orders - you name it! They are my one-stop efficient and affordable solution! And, to top it all off - they have the best customer support you will find in the industry. Review collected by and hosted on G2.com.

What do you dislike?

Nothing! They are amazing! I spent over two years comparing software companies and found Rent Manager to be the best overall solution. There is not an aspect I dislike - and if there is, I can express it to them and they listen and implement changes based on need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't waste your time looking at other vendors. If you want the most cost effective all-in-one efficient property management software solution that will continue to grow with changes in technology and give you superior customer service - you need look no further. Call Rent Manager today and sign up! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits are endless. Checklists became automated, paper eliminated with electronic signing, posting rents streamlined with efficient scanner, trips to bank eliminated, no need for an accountant - reconciling simplified, save on trips to the post office, pay owners with a click of a button, process work orders quickly, inspections take less time - but are more detailed and itemized. I could go on and on. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much Susan for your review! We're so glad to hear you are enjoying Rent Manager and how much it has been helping your business. It has been a pleasure working with you these past few years and we hope to continue to bring you great service in the future.

Office Admin at NOBLE REAL ESTATE SERVICES
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We love Rent Manager software because it’s very user-friendly! If for any reason we get stuck on anything we just call the service line and get help, someone will hold our hand and walk us through the whole problem that maybe seem like a mountain to me and it’s just a little mole hill! We also love that the software is very customizable, we are big on company branding, with Rent Manager our logo is on Every form that leaves our office. Review collected by and hosted on G2.com.

What do you dislike?

There’s really very little or nothing that I dislike. Maybe, that I can’t link RM to Constant Contact.

One thing I’d like is for the Credit card fee be a little more automated than it is now. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Rent Manager gives you all the equipment, to run a successful and very profitable business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Rent collection is now a breeze for us, with CashPay and Tenant Web Access portal, it’s like Night and day!.

Communicating with owners, we’re in the process of completely going green with our owners, everything will be online on our website! Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you for your review Olimpia! We're so glad you have been enjoying Rent Manager and it's great to hear your company will be able to go paperless! I'm going to send your note regarding Constant Contact to our Integrations Team and see what we can do here as well.

President
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that we can come up with changes to the system and they actually happen. It is fun to see your ideas become reality. Review collected by and hosted on G2.com.

What do you dislike?

I just wish some features were already present but they are working on it. I wish there were better workflows ready to go when you get the generic package. This is where the industry is going. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Automation, API integration, ease of use Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We believe that Rent Manager is very malleable and we use it for a lot more than just property management. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Thank you so much for your feedback Gwenn! We love working with your team and thank you for all of the product feedback. Come them coming!

Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It is a fairly easy program to use that offers many customized features for the property Review collected by and hosted on G2.com.

What do you dislike?

Layout of program needs to be improved so its more accessible from the dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Better than the other programs out there Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reports to statistical data on occupancy Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kari Miller of Rent Manager

Hi Sandy,

Thank you for your review! We would love to learn more about what could improve our user interface and what could assist you while using the program. If you have any specific requests for Rent Manager, feel free to submit them here: https://www.rentmanager.com/featurerequest and we will gladly take them into consideration.

Do you work for Rent Manager?