Rent Manager Reviews & Product Details

Very easy to use. If you are familiar with almost any accounting software you will quickly learn it. They have a fabulous support team and website, answers are easy to get. The program is very seldom down for maintenance, if ever. I've been using it for years and don't remember it ever being down. It has great integration. For example, if you're reconciling an account and a check was entered with the wrong amount, you only need to double click and it takes you right to that check entry so you can fix it. As soon as you hit save, the reconciliation page updates and you're good to go. Review collected by and hosted on G2.com.

Usually when I'm frustrated it's because I don't have permission to do something. That's easily fixed by contacting my supervisor to receive additional permission access. Review collected by and hosted on G2.com.

Rent Manage Online is straightforward to use and offers a comprehensive set of features. It gives me all the information I need to keep track of tenants, manage repairs, and set budgets efficiently. The integrations are especially helpful. With Zego handling payments, I can trust that everything is properly recorded without extra effort on my part. I also appreciate the webinars—they feel like having a personal instructor available whenever I need guidance. Rent Manager comes equipped with a wide range of tools that make managing my properties much easier. I never have to second-guess myself when monitoring profit and loss, delinquent tenants, lease expirations, or other daily operational details. When the owner calls with questions, I’m able to provide accurate and confident answers every time. Review collected by and hosted on G2.com.

I can't think of any downsides to Rent Manager and that's the honest truth. Review collected by and hosted on G2.com.

I love how helpful, patient, and kind the Rent Manager technicians are. They always thoroughly walk me through the process to resolve all matters. I love everything about Rent Manager. I find the search bar and upload manager to be valuable features. The initial setup was easy; I just had to learn the system like any job. Review collected by and hosted on G2.com.

I've been having an issue with a service ticket not being able to send back to me at random, and no one has been able to resolve that issue for me. It only happens when I'm doing a prospect approval request, and when I flip it to someone and they flip it back, it won't let me flip it back to them. I've had a turbo meet twice and no one was able to figure it out. Review collected by and hosted on G2.com.

I love how every property is under one roof to make journal entries and entering items as quick as possible. Review collected by and hosted on G2.com.

The biggest thing for me is not having an option to copy an already existing journal entry or invoice. You add that and most of my headaches go away. Review collected by and hosted on G2.com.

I mainly use Rent Manager to keep track of our properties, tenants, maintenance requests, and day-to-day property management tasks. It helps us keep everything organized and in one place, especially with managing tenants, properties, maintenance, and day-to-day communication. It saves us a lot of time compared to managing everything separately. What I like most about Rent Manager is their support team. Anytime I reach out to them for a question, issue, or complaint they are always quick to respond, extremely helpful, and patient. I've had countless issues resolved with their help. Rent Manager has been the perfect software solution for us so far. The Rent Manager Express version looks much more modern. Review collected by and hosted on G2.com.

It can take some time to get used to Rent Manager, especially during the learning and introduction period, which can be a bit difficult at first. But I feel like that's the case with a majority of software in this field. Also, the interface looks very old, but that is sort of being resolved by the Rent Manager Express version, which looks much more modern. Review collected by and hosted on G2.com.

I really find texting to be huge, as it allows for seamless and fast communication with all of our tenants in the building, as well as other properties. Rent Manager provides clear oversight to those in management about what's going on with tenants and prospects, which means anyone can pick up where someone left off with full clarity. The ability to integrate with our leasing software is essential. The UI and graphical aspect of Rent Manager is easier to grasp and more straightforward than Yardi. The initial setup was also very easy. Review collected by and hosted on G2.com.

The inability to filter for some basic things is definitely a disadvantage; there are a million search parameters however, some basic ones are left missing. When dealing with 1000+ prospects and bulk data. Things like, the ability to filter out by who has paid the application fees, would be one of the few off the top of my head. Review collected by and hosted on G2.com.

had the pleasure of working with Elena as my Implementation Consultant during our Rent Manager setup, and she was outstanding throughout the entire process. Her knowledge of the platform, attention to detail, and willingness to help made the implementation smooth and successful.

Elena was always responsive, patient, and proactive in finding solutions to our questions and challenges. She took the time to ensure we understood the system and helped customize it to fit our business needs.

Her professionalism and dedication to customer success exceeded my expectations. I highly recommend Elena to anyone working with Rent Manager. She is a true asset to the company, and I greatly appreciate all of her support.

— Mehdi, Skyline CPM Review collected by and hosted on G2.com.

More commercial content would be very helpful. Review collected by and hosted on G2.com.

I appreciate Rent Manager because it's a bookkeeper's friend, giving easy access to every bit of data needed, with a handy taskbar search that quickly finds the required details. The report generator and maintenance work order maker are super useful, offering the flexibility to generate a wide range of reports and ease of use for maintenance needs. It's great how it provides options to output reports in PDF or Excel formats. I also value the customer support, which helped us smoothly integrate AI into our processes, and the help center is a good resource for resolving future queries. Despite the UI being a bit outdated, its simplicity works well for me. Review collected by and hosted on G2.com.

The UI for Rent Manager feels a bit outdated, reminiscent of designs from 2010. Though it still works overall due to its simplicity, it doesn't feel modern. Plus, the texting feature is limited because it requires phone numbers to be registered in the contacts to send messages. If you want to text someone not in your contacts, you have to manually enter their number and it won't be saved in your message history unless they're added to the contacts list. Review collected by and hosted on G2.com.

I like how easy it is to use, and how everything is accessible and clearly visible within the tenant profile. It feels like a solid upgrade from the last system. Review collected by and hosted on G2.com.

Our company is a bit complex. We’re a nonprofit organization, and all of our finances are kept together. It would really help to have a comprehensive accounting system that can keep everything organized and on track. Review collected by and hosted on G2.com.

The software is easy to install, and easy to use. Very knowledgeable support team will help you with about any situation you come across with their software. Review collected by and hosted on G2.com.

I have found nothing to dislike about it. Review collected by and hosted on G2.com.