--- title: Rent Manager Reviews meta\_title: 'Rent Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 278 reviews by the users' company size, role or industry to find out how Rent Manager works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 278 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Rent Manager Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **exceptional customer support** of Rent Manager, appreciating their responsiveness and guidance throughout the experience. [(39 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1264904&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Rent Manager, simplifying management tasks and enhancing organization. [(34 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1267247&qs=pros-and-cons#reviews) Users value the **centralized management capabilities** of Rent Manager, streamlining property, accounting, and reporting tasks efficiently. [(16 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1264060&qs=pros-and-cons#reviews) Users find the **easy setup** of Rent Manager enhances organization and streamlines management processes effectively. [(13 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1265887&qs=pros-and-cons#reviews) Users admire the **efficiency** of Rent Manager, significantly reducing time spent on tasks like preparing statements and managing finances. [(12 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1267225&qs=pros-and-cons#reviews) Users find the **complexity** of Rent Manager overwhelming, struggling to navigate numerous features and face occasional timeouts. [(13 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266638&qs=pros-and-cons#reviews) Users experience a **steep learning curve** with Rent Manager, often facing lag and inadequate customer support. [(11 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266709&qs=pros-and-cons#reviews) Users note the **missing features** in Rent Manager, impacting usability and accessibility for optimal performance. [(9 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266513&qs=pros-and-cons#reviews) Users often face **poor usability** issues with Rent Manager, citing an outdated interface and steep learning curve. [(9 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266695&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , noting slow responses to feature requests and limited initial training. [(8 mentions)](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1264357&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rent Manager ##### 1. Customer Support Users praise the **exceptional customer support** of Rent Manager, appreciating their responsiveness and guidance throughout the experience. [ See 39 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1264904&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Solid Support and Reporting, Needs UI Improvements" What do you like about Rent Manager? I really like Rent Manager's customization and easy integration; It can be tailored to only show you your most important tools while hiding the unnece ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fantastic Customer Service and an Easy-to-Use Accounting Workflow" What do you like about Rent Manager? Fantastic customer service, easy to go back to make corrections to past JEs, bank recs and invoices (if you have the profile to do so). On RM 12, the ##### 2. Ease of Use Users appreciate the **ease of use** of Rent Manager, simplifying management tasks and enhancing organization. [ See 34 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1267247&qs=pros-and-cons#reviews) See Related User Reviews ![Fred N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred N.") FN Fred N. Small-Business (50 or fewer emp.) 5.0/5 "Rent Manager Online-Comprehensive and Feature Packed Property Management Software" What do you like about Rent Manager? Rent Manage Online is straightforward to use and offers a comprehensive set of features. It gives me all the information I need to keep track of tenan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Solid Support and Reporting, Needs UI Improvements" What do you like about Rent Manager? I really like Rent Manager's customization and easy integration; It can be tailored to only show you your most important tools while hiding the unnece ##### 3. Property Management Users value the **centralized management capabilities** of Rent Manager, streamlining property, accounting, and reporting tasks efficiently. [ See 16 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1264060&qs=pros-and-cons#reviews) See Related User Reviews ![Ngadhnjim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ngadhnjim M.") NM Ngadhnjim M. Small-Business (50 or fewer emp.) 5.0/5 "Rent Manager: All-in-One Property Management with Powerful Reporting and GL Integration" What do you like about Rent Manager? I like that Rent Manager centralizes property management, accounting, and reporting in one system. It handles rent rolls, chargebacks, work orders, an ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "All-in-One Solution That Keeps Everything Organized" What do you like about Rent Manager? I really appreciate how everything is centralized in one place, from managing tenants to Web Access, and from screening to handling accounting. ##### 4. Easy Setup Users find the **easy setup** of Rent Manager enhances organization and streamlines management processes effectively. [ See 13 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1265887&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Solid Support and Reporting, Needs UI Improvements" What do you like about Rent Manager? I really like Rent Manager's customization and easy integration; It can be tailored to only show you your most important tools while hiding the unnece LL Lays L. 5.0/5 "User-Friendly & Efficient with Outstanding Support" What do you like about Rent Manager? I had a great experience with Rent Manager. The customer service, especially Ms. Brooke, was extremely helpful, respectful, knowledgeable, and efficie ##### 5. Efficiency Users admire the **efficiency** of Rent Manager, significantly reducing time spent on tasks like preparing statements and managing finances. [ See 12 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1267225&qs=pros-and-cons#reviews) See Related User Reviews ![Fred N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred N.") FN Fred N. Small-Business (50 or fewer emp.) 5.0/5 "Rent Manager Online-Comprehensive and Feature Packed Property Management Software" What do you like about Rent Manager? Rent Manage Online is straightforward to use and offers a comprehensive set of features. It gives me all the information I need to keep track of tenan LL Lays L. 5.0/5 "User-Friendly & Efficient with Outstanding Support" What do you like about Rent Manager? I had a great experience with Rent Manager. The customer service, especially Ms. Brooke, was extremely helpful, respectful, knowledgeable, and efficie ### 5 Cons or Disadvantages of Rent Manager ##### 1. Complexity Users find the **complexity** of Rent Manager overwhelming, struggling to navigate numerous features and face occasional timeouts. [ See 13 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266638&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Solid Support and Reporting, Needs UI Improvements" What do you dislike about Rent Manager? The UI is a little confusing to navigate at times. Instead of hiding things in pop-up buttons, I'd like things to be labeled on a sidebar. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fantastic Customer Service and an Easy-to-Use Accounting Workflow" What do you dislike about Rent Manager? I have two issues with RM as I am coming from a very strong Yardi background. I find the CSV upload templates from Yardi more complete, easy to use, a ##### 2. Learning Difficulty Users experience a **steep learning curve** with Rent Manager, often facing lag and inadequate customer support. [ See 11 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266709&qs=pros-and-cons#reviews) See Related User Reviews ![Mia .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mia .") M Mia . 4.0/5 "Streamlined Property Management with Rent Manager" What do you dislike about Rent Manager? I wish Rent Manager could offer some very fundamental crash courses for beginners. It's not that easy to input tenant information, generate a rent sta ![Tyler B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler B.") TB Tyler B. 5.0/5 "The Brain of Our Property Management Operations" What do you dislike about Rent Manager? I find the RMVoIP system challenging and feel there could be more help available on learning how to use it. ##### 3. Missing Features Users note the **missing features** in Rent Manager, impacting usability and accessibility for optimal performance. [ See 9 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266513&qs=pros-and-cons#reviews) See Related User Reviews LL Lays L. 5.0/5 "User-Friendly & Efficient with Outstanding Support" What do you dislike about Rent Manager? It has its own limitation depending on the type of role, and I want the payroll link to Rent Manager, as I'm using ADP. ![Saeesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saeesh K.") SK Saeesh K. Small-Business (50 or fewer emp.) 5.0/5 "Comprehensive ERP for Property & Accounting Needs" What do you dislike about Rent Manager? The interface can feel outdated and takes some time to get used to. Report customization isn’t always intuitive, and new users may find the learning c ##### 4. Poor Usability Users often face **poor usability** issues with Rent Manager, citing an outdated interface and steep learning curve. [ See 9 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1266695&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Solid Support and Reporting, Needs UI Improvements" What do you dislike about Rent Manager? The UI is a little confusing to navigate at times. Instead of hiding things in pop-up buttons, I'd like things to be labeled on a sidebar. ![Ngadhnjim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ngadhnjim M.") NM Ngadhnjim M. Small-Business (50 or fewer emp.) 5.0/5 "Rent Manager: All-in-One Property Management with Powerful Reporting and GL Integration" What do you dislike about Rent Manager? The interface can feel outdated and not very intuitive for new users. Certain workflows require multiple steps, and reporting customization can be tim ##### 5. Poor Customer Support Users express frustration with **poor customer support** , noting slow responses to feature requests and limited initial training. [ See 8 mentions ](https://www.g2.com/products/rent-manager/reviews?filters%5Bsentiment_snippet%5D=1264357&qs=pros-and-cons#reviews) See Related User Reviews KR Kim R. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Solution for Business Operations" What do you dislike about Rent Manager? Rent Manager seems to work well for me, but sometimes there are issues in RM Then I will need to call RM tech support to get the problem solved. ![Tyler B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler B.") TB Tyler B. 5.0/5 "The Brain of Our Property Management Operations" What do you dislike about Rent Manager? I find the RMVoIP system challenging and feel there could be more help available on learning how to use it. ![Fred N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred N.") FN Fred N. Property Manager Small-Business (50 or fewer emp.) 10/19/2025 "Rent Manager Online-Comprehensive and Feature Packed Property Management Software" 5/5 What do you like best about Rent Manager? Rent Manage Online is straightforward to use and offers a comprehensive set of features. It gives me all the information I need to keep track of tenants, manage repairs, and set budgets efficiently. The integrations are especially helpful. With Zego handling payments, I can trust that everything is properly recorded without extra effort on my part. I also appreciate the webinars—they feel like having a personal instructor available whenever I need guidance. Rent Manager comes equipped with a wide range of tools that make managing my properties much easier. I never have to second-guess myself when monitoring profit and loss, delinquent tenants, lease expirations, or other daily operational details. When the owner calls with questions, I’m able to provide accurate and confident answers every time. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? I can't think of any downsides to Rent Manager and that's the honest truth. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Rent Manager assists me in monitoring profit and loss, tracking delinquencies, managing bill payments, and preparing comprehensive end-of-year reports for my accountant. I am also able to keep track of tenant and vendor conversations and issues, should I have the need to refer back to an issue. Review collected by and hosted on G2.com. Show More Response from Tyler Murrin of Rent Manager [Editedit](https://www.g2.com/survey_responses/rent-manager-review-11834771/official_response/edit) Thank you for your review! 8/6/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cue Fountain A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cue Fountain A.") CA Cue Fountain A. Property Manager Small-Business (50 or fewer emp.) 3/23/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Seamless Management with Essential Communications" 4.5/5 What do you like best about Rent Manager? I really find texting to be huge, as it allows for seamless and fast communication with all of our tenants in the building, as well as other properties. Rent Manager provides clear oversight to those in management about what's going on with tenants and prospects, which means anyone can pick up where someone left off with full clarity. The ability to integrate with our leasing software is essential. The UI and graphical aspect of Rent Manager is easier to grasp and more straightforward than Yardi. The initial setup was also very easy. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? The inability to filter for some basic things is definitely a disadvantage; there are a million search parameters however, some basic ones are left missing. When dealing with 1000+ prospects and bulk data. Things like, the ability to filter out by who has paid the application fees, would be one of the few off the top of my head. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? I use Rent Manager for accounting, prospect tracking, billing, rent management, and tenant relations. It helps solve late payments, missed communications, tenant accounts, and overall building management issues. Texting for fast communication and integration with leasing software are big benefits. Review collected by and hosted on G2.com. Show More Response from Tyler Murrin of Rent Manager [Editedit](https://www.g2.com/survey_responses/rent-manager-review-12524682/official_response/edit) Thank you for your review! 5/8/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mehdi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehdi M.") MM Mehdi M. Broker Small-Business (50 or fewer emp.) 5/29/2026 "Outstanding Rent Manager Implementation Support from Elena" 4.5/5 What do you like best about Rent Manager? had the pleasure of working with Elena as my Implementation Consultant during our Rent Manager setup, and she was outstanding throughout the entire process. Her knowledge of the platform, attention to detail, and willingness to help made the implementation smooth and successful. Elena was always responsive, patient, and proactive in finding solutions to our questions and challenges. She took the time to ensure we understood the system and helped customize it to fit our business needs. Her professionalism and dedication to customer success exceeded my expectations. I highly recommend Elena to anyone working with Rent Manager. She is a true asset to the company, and I greatly appreciate all of her support. — Mehdi, Skyline CPM Review collected by and hosted on G2.com. What do you dislike about Rent Manager? More commercial content would be very helpful. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Accounting and communication with tenants and vendors. Review collected by and hosted on G2.com. Show More Response from Tyler Murrin of Rent Manager [Editedit](https://www.g2.com/survey_responses/rent-manager-review-12892618/official_response/edit) Thank you for your review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kiyana D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiyana D.") KD Kiyana D. Property and Asset Manager Small-Business (50 or fewer emp.) 8/6/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Easy to Use, Clear Tenant Profiles—A Solid Upgrade" 5/5 What do you like best about Rent Manager? I like how easy it is to use, and how everything is accessible and clearly visible within the tenant profile. It feels like a solid upgrade from the last system. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? Our company is a bit complex. We’re a nonprofit organization, and all of our finances are kept together. It would really help to have a comprehensive accounting system that can keep everything organized and on track. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Accessibility, tenant usage, and access have all improved. It has streamlined a lot of our work and made it easier for us to reach our tenants. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ngadhnjim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ngadhnjim M.") NM Ngadhnjim M. AP Specialist Small-Business (50 or fewer emp.) 2/24/2026 "Rent Manager: All-in-One Property Management with Powerful Reporting and GL Integration" 5/5 What do you like best about Rent Manager? I like that Rent Manager centralizes property management, accounting, and reporting in one system. It handles rent rolls, chargebacks, work orders, and financial reporting effectively, which reduces the need for multiple platforms. The reporting flexibility and GL integration are especially helpful for tracking property-level performance and maintaining clean financial records. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? The interface can feel outdated and not very intuitive for new users. Certain workflows require multiple steps, and reporting customization can be time-consuming. Additionally, system performance can sometimes lag when working with large datasets or running detailed reports. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Rent Manager solves the challenge of managing property operations and accounting within one integrated system. It centralizes rent collection, chargebacks, vendor payments, work orders, and financial reporting, eliminating the need for disconnected tools or spreadsheets. This benefits us by improving financial accuracy, ensuring proper GL allocations, increasing visibility into property-level performance, and streamlining day-to-day operational workflows. Review collected by and hosted on G2.com. Show More Response from Heather Denney of Rent Manager [Editedit](https://www.g2.com/survey_responses/rent-manager-review-12400221/official_response/edit) Thank you for your review! Current UserValidated ReviewerSource: Organic ![Bre L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bre L.") BL Bre L. Mid-Market (51-1000 emp.) 5/4/2026 "Highly Customizable and Smooth Integration" 5/5 What do you like best about Rent Manager? I really like how customizable each layer of Rent Manager is. Our boutique furnished apartment complex, which targets professionals with unique needs, benefits from its ability to make managing tenants and those needs much easier. The implementation and tailored team calls were amazing and made the initial setup very smooth. The option for one-on-one team calls was excellent and contributed to the ease. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? I think RMU should be available the entire time, and I think there should be a chat or electronic help desk. I wish we could have utilized implementation and tailored team calls past implementation, like getting a monthly meeting so we can gather up any additional projects or unique items we want to work on. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Rent Manager organizes payments, units, and tenants, and improves our reporting. It helps manage the unique needs of our boutique furnished apartments, making tenant management much easier. Review collected by and hosted on G2.com. Show More Response from Tyler Murrin of Rent Manager [Editedit](https://www.g2.com/survey_responses/rent-manager-review-12749281/official_response/edit) Thank you for your review! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/10/2026 "Rent Manager: A One-Stop Property Management System That Saves Time and Money" 4.5/5 What do you like best about Rent Manager? I appreciate how it is a one-stop-shop, bundling many of the key functions of property management into one system. I am ecstatic to be able to cancel my QuickBooks subscription! Rent Manager is both a time and money saver. The browser and app access via anywhere is convenient. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? The support phone line often has long wait times, and the email support takes several days to receive a response. The interface isn't as customizable as I would like, and certain UI customizations that seem basic to me aren't available. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Bundling capabilities into a one-stop shop streamlines processes and saves me valuable time and money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brittany H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany H.") BH Brittany H. Property Manager + Mid-Market (51-1000 emp.) 5/21/2026 "Super Fast Service with Friendly, Immediate Support" 5/5 What do you like best about Rent Manager? Service is super fast, and issues are usually resolved right away! Everyone is super friendly Review collected by and hosted on G2.com. What do you dislike about Rent Manager? Number to call for help any time you have an issue or just need help. There are also all kinda of training videos to help teach new staff rent manager. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Sometimes when you call in for help, the wait time is longer than others. But for the most part, it's pretty fast. There've only been a couple of times I've been on hold for about 45 minutes plus to speak to someone. Review collected by and hosted on G2.com. Show More Response from Tyler Murrin of Rent Manager [Editedit](https://www.g2.com/survey_responses/rent-manager-review-12854901/official_response/edit) Thank you for your review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nussy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nussy F.") NF Nussy F. CEO Small-Business (50 or fewer emp.) 7/30/2026 "Comprehensive Portfolio Platform with Fast, Knowledgeable Support" 5/5 What do you like best about Rent Manager? Comprehensive platform that handles your entire portfolio. But the real win is Jennifer's support they're attentive, knowledgeable, and you get answers fast. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? There's a bit of a ramp-up when you first start regarding understanding the process, but Jennifer's onboarding makes it painless. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? Accurate accounting and reporting along with system efficiencies and integrations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 2/6/2026 "Fantastic Customer Service and an Easy-to-Use Accounting Workflow" 4/5 What do you like best about Rent Manager? Fantastic customer service, easy to go back to make corrections to past JEs, bank recs and invoices (if you have the profile to do so). On RM 12, the app, I constantly have multiple tabs open to toggle back and forth when working. In many respects, this is an easy to use software. Review collected by and hosted on G2.com. What do you dislike about Rent Manager? I have two issues with RM as I am coming from a very strong Yardi background. I find the CSV upload templates from Yardi more complete, easy to use, able to combine multiple uploads of one or more types in one upload along with subtotals that will not import. My other Grrrrr moment with RM is the invoice/payables side. In Yardi when you enter an invoice, once paid that invoice reflects the payment. In RM you enter invoices as Bills and they have their own line under transactions. Once paid, another line pops up for the check. While you "can" filter out any checks or bills from running a history report, this will also filter out any direct invoices entered as a Write Check (a great feature BTW) or any still open invoices. It sometimes creates clutter and confusion on the items entered as Bills. Review collected by and hosted on G2.com. What problems is Rent Manager solving and how is that benefiting you? I have been using it just for 3 months after using Yardi for 30 years. Like all softwares in Property Management, this one has some amazing and easy features that I love with some exceptions. It is easy to research and correct errors more so in RM and that helps us keep moving along. Review collected by and hosted on G2.com. Show More Response from Heather Denney of Rent Manager [Editedit](https://www.g2.com/survey_responses/rent-manager-review-12323660/official_response/edit) Thank you for your review! 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