# Edenred Pay Reviews
**Vendor:** Edenred Pay  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 9
## About Edenred Pay
Edenred Pay is a global leader in invoice-to-pay automation -- from invoice receipt through payment reconciliation. Our integrated platform connects buyers with suppliers, ERPs, banks, Fintechs, and payment rails to optimize vendor enablement, invoice processing and supplier payments and create a frictionless process for B2B payments. Edenred Pay&#39;s flexible technology, open architecture, advanced automation, and integrations empower optimization of invoice-to-pay and order-to-cash processes. The result is an innovative approach to invoice-to-pay automation that delivers value and provides a better experience for all parties across the B2B ecosystem.



## Edenred Pay Pros & Cons
**What users like:**

- Users value the **ease of use** of Edenred Pay, appreciating the quick registration and convenient additional services. (1 reviews)
- Users commend the **easy setup** of Edenred Pay, finding registration quick and straightforward for all employees. (1 reviews)
- Users appreciate the **speedy registration process** of Edenred Pay, making onboarding effortless and efficient. (1 reviews)

**What users dislike:**

- Users often face **security concerns** regarding credit card information transmission with Edenred Pay, impacting their confidence in the service. (1 reviews)
- Users find the **lack of guidance** challenging, making it hard to navigate features and utilize offers effectively. (1 reviews)
- Users find the **learning curve challenging** , requiring time to understand features and utilize promotions effectively. (1 reviews)
- Login Issues (1 reviews)
- Payment Issues (1 reviews)
- Poor Notifications (1 reviews)
- Reimbursement Issues (1 reviews)

## Edenred Pay Reviews
  ### 1. Overall not user friendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Edenred Pay?**

When everything is uploaded correctly, it seems to work seamlessly.

**What do you dislike about Edenred Pay?**

The search function is not intuitive or keyword based as it suggests. The best way I can find invoices is to look at all invoices inputted and scroll through them, which is very time consuming.

When there is an issue with an invoice that is blocking it from processing, I do not receive an alert or any indication that there is an issue. I have to go and look myself, and this typically happens way too late in the process, delaying invoice payments.

There isn't a way to view only the invoices one user has uploaded for a company account. I have to look at all of them for the whole company and regardless of who uploaded the invoice. This creates confusion where other users think invoices are for them to review and approve, when it isn't.

**What problems is Edenred Pay solving and how is that benefiting you?**

It actually created more steps for my role in the accounting process than what I previously had before Edenred Pay was implemented. So it does not benefit me at all.

  ### 2. Edenred goes an extra mile

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about Edenred Pay?**

I use to have a card on my previous job, it was a food vouchers and every payday they were on time and had additional services that offer monthly deposits, but always something acheiveavble.
Some features are that they provide additional services, promos and discounts, for stores like walmart, pharmacies and can also be used for your personal fun like in apps (spotify, xbox, tickermaster, etc.)

Register and assigning to employees was a very fast and easy process, took around 10-15 minutes.

**What do you dislike about Edenred Pay?**

The app like most can be a little difficult to use at first, you ust have to take your time to see all the features it has, and learn how to use it for the promos and discounts they offer.

Sometimes using the payroll advance feature is a little struggling.

**What problems is Edenred Pay solving and how is that benefiting you?**

Providing extra benefits to employees, easy to use and benefiting me as well as I am part of the users. It also allows us to manage the companys finances effectivaly and organized.
Between other competitors Edenred does stand out.

  ### 3. Thoroughly Satisfied

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devon Y. | Food and Bev Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Edenred Pay?**

As an accountant for a private yacht club, I am thoroughly impressed with Eden Red's payment system. Its seamless integration and user-friendly interface have significantly streamlined our financial processes, allowing for effortless management of transactions and member accounts. The real-time tracking and detailed reporting features provide invaluable insights, making reconciliation a breeze. Eden Red's exceptional customer support has been a standout, addressing any queries swiftly and efficiently. Overall, this payment system has not only enhanced our operational efficiency but also elevated the overall experience for both our staff and members, making it an indispensable tool for our club.

**What do you dislike about Edenred Pay?**

Nothing of note! Aside from the very rare system maintenance -which is short and sporatic.

**What problems is Edenred Pay solving and how is that benefiting you?**

Its seamless integration and user-friendly interface have significantly streamlined our financial processes, allowing for effortless management of transactions and member accounts.

  ### 4. Great, but now changed.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sus D. | Director of Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Edenred Pay?**

Easy to use and fast. Payments are usually done very quickly

**What do you dislike about Edenred Pay?**

Over the last year or so, it seems they are not training they way they used to.

**What problems is Edenred Pay solving and how is that benefiting you?**

Check Fraud is on the rise.  This helps with that tremendously

  ### 5. Refund

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary Jo A. | Accounts Payable, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Edenred Pay?**

The communication turn around time is very quick to help resolve my issue.

**What do you dislike about Edenred Pay?**

I haven't found a dislike yet with the company.

**What problems is Edenred Pay solving and how is that benefiting you?**

A vendor didn't accept our payment so I put a request for a refund.

  ### 6. Edenred review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Edenred Pay?**

Edenred is very simple to use and reliable.

**What do you dislike about Edenred Pay?**

I have had issues installing the check export software on several laptops.  It does not run on Windows 11 and the support team was not able to help me right away.  I had to have our IT Team look into the problem.

**What problems is Edenred Pay solving and how is that benefiting you?**

The Edenred Pay software automates the accounts payable process and that frees up time

  ### 7. very easy to use system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Edenred Pay?**

System is very easy to use and access. Customer support  is very friendly , helpful and responds  quickly.

**What do you dislike about Edenred Pay?**

security system when sending credit card info over the net.

**What problems is Edenred Pay solving and how is that benefiting you?**

ease of paying vendors all at once.

  ### 8. Fantastic Service and Huge Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Edenred Pay?**

They make it so easy to get our vendors paid in a timely manner!

**What do you dislike about Edenred Pay?**

There really isn't anything I dislike about Edenred Pay.

**What problems is Edenred Pay solving and how is that benefiting you?**

Fast turn around of getting vendors paid.

  ### 9. Easy to use more secure than mailing checks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Edenred Pay?**

Secure easy way to make vendor payments.

**What do you dislike about Edenred Pay?**

Many merchants wish to charge a fee to accept virtural cards

**What problems is Edenred Pay solving and how is that benefiting you?**

Secure payments



- [View Edenred Pay pricing details and edition comparison](https://www.g2.com/products/edenred-pay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A55%3A41+-0500&secure%5Bsession_id%5D=b1df2aad-85f4-48a6-80fb-41ebb86aa8c7&secure%5Btoken%5D=60f9fd0d093652ad247cf7ffcf1deda3a7f4311c49a8b818400d162173b96464&format=llm_user)

## Edenred Pay Features
**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Integration**
- Accounting
- Payment Integration
- ERP

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

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