--- title: Visitt Reviews meta_title: 'Visitt Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Visitt works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 7 scale: '5' date_modified: '2026-09-22' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Visitt Reviews **Vendor:** Visitt **Category:** [ Property Access Management Software](https://www.g2.com/categories/property-access-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 7 ## About Visitt Visitt is an AI-native building operations and commercial property management platform for commercial real estate (CRE) owners, operators, and facility teams managing complex, multi-property portfolios. As next-generation PropTech and AI, Visitt unifies Work Order Management, Preventive Maintenance, Predictive Maintenance, Inspections, Visitor Management, Vendor Management, Tenant Experience, and Asset Management into one connected system that standardizes processes and elevates service quality across every building. More than a traditional CMMS (Computerized Maintenance Management System), Visitt delivers Work Order Intelligence that learns from every service call, inspection result, technician note, and tenant request. The platform automatically classifies issues, forecasts maintenance needs, and recommends optimal resource assignment—reducing downtime, overtime, and truck rolls while strengthening portfolio-level Risk Management and equipment lifecycle tracking. Visitt’s AI engine streamlines repetitive workflows, including certificate of insurance (COI) tracking, inspection scheduling, contract and document management, and maintenance planning. With AI Insights and intelligent recommendations, managers gain real-time visibility into SLA performance, asset health, and compliance exceptions—turning raw activity into action. Teams move faster, document more accurately, and close loops without manual triage. Built for scalability, Visitt connects seamlessly through open APIs and integrations with property management software, building systems, visitor access systems, and resource management software, creating a single, trusted source of operational, financial, and workforce data. Field teams, vendors, and occupants stay aligned through an intuitive tenant app and built-in tenant communications tools that boost transparency, satisfaction, and adoption. From Class A office towers, industrial and logistics facilities, mixed-use and retail developments, to multifamily and student housing portfolios, Visitt powers AI in Building Systems, AI in Office Maintenance, and Intelligent Buildings. It supports broader Facility Management, Contract Management Software, and Industrial Property Management use cases, delivering unified visibility across service operations and asset performance. With portfolio-wide analytics and automated lifecycle tracking, Visitt enables owners and operators to maximize uptime, extend equipment life, and drive continuous improvement through data-driven decisions. Visitt: The AI-native backbone for connected building operations, asset management, and commercial property management. ## Visitt Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users enjoy the **ease of use** of Visitt, finding it simple to track requests and keep tenants informed. (2 reviews) - Users love the **easy communication** features of Visitt, allowing seamless interaction with both team and tenants. (2 reviews) - Users find the **easy setup** of Visitt beneficial, enhancing property management and tenant communication effortlessly. (1 reviews) - Users appreciate the **efficient tenant request management** in Visitt, enhancing property oversight and communication. (1 reviews) **What users dislike:** - Users struggle with **learning difficulty** , often forgetting how to add a new space to the site. (1 reviews) ## Visitt Reviews ### 1. Streamline and Submit Requests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2026 **What do you like best about Visitt?** It is very easy to navigate and very easy to submit requests. **What do you dislike about Visitt?** I wish there were more options then the ones given for various times. **What problems is Visitt solving and how is that benefiting you?** It streamlines the process of asking for help or booking an amenity without sending back and forth emails. ### 2. Effortless Customer Communication with Smart Auto Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Vice President, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 21, 2025 **What do you like best about Visitt?** Simple to use and incorporates auto responses making it easy to keep our customers informed throughout the entire customer request process. **What do you dislike about Visitt?** I cannot think of anything that I dislike however I am not a frontend user. As such, I suspect you should enlist feedback from those frontend users. **What problems is Visitt solving and how is that benefiting you?** maintenance and service request logging and tracking ### 3. Effortless Property Management with Visitt **Rating:** 5.0/5.0 stars **Reviewed by:** crystal l. **Validated Reviewer:** Validated through a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 07, 2026 **What do you like best about Visitt?** I like that Visitt helps us keep track of what's going on at the property and makes it easier for tenants to send requests for issues that need to be fixed. The setup was pretty easy as my manager took care of getting it all set up. **What do you dislike about Visitt?** Sometimes I forget how to add a new space to the site. **What problems is Visitt solving and how is that benefiting you?** I use Visitt to manage tenant requests, helping track what needs fixing. It keeps me informed about property issues and activities. ### 4. All-in-One Communication Platform That Keeps Teams Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 10, 2025 **What do you like best about Visitt?** The best thing I like is being able to communicate with my team as well as the tenant all in one place. **What do you dislike about Visitt?** I don't not like anything. My biggest struggle is getting my engineers to use all the bells and whistles of Visitt. **What problems is Visitt solving and how is that benefiting you?** Visitt is solving communication breakdowns by having the updates and conversation area. ### 5. Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Stas B. | Regional Operations Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 02, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Visitt?** Visitt has good chat tools for communicating directly with tenants and internally. They're connected with the work orders so it saves us a lot of time and misunderstandings we used to have in the past since everything is documented in one place. Our tenants have been really pleased with the changes also **What do you dislike about Visitt?** Nothing. I don’t need another tool and I like that there’s a mobile app as well so I use it when I do my daily rounds. We were getting lost between emails, phone calls and our accounting system. **Recommendations to others considering Visitt:** We were skeptical about introducing yet another solution, but we were pleasantly surprised at how easy it was to get started and figure everything out. The dashboards help me prioritize and zoom in on what needs to be done first **What problems is Visitt solving and how is that benefiting you?** Their delivery features have been a life saver for our package room team. They scan the bar codes and the tenants get automatically notified by SMS or email, and I finally have visibility on to how smoothly things are going. The tenants love the Visitt+ app, they use it to open work orders and chat with our front desk teams ### 6. Great App - very recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Niv B. | Co Founder and Operation Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 08, 2021 **What do you like best about Visitt?** The service is great. They have a very quick response time. The app is very easy to use both for us and for our tents. They keep on adding new developments and upgrading the app. **What do you dislike about Visitt?** The app is very good, but we would love it if we had the option to send monthly reports to the landlords automatically. **Recommendations to others considering Visitt:** This service will make your life so much easier and stress free **What problems is Visitt solving and how is that benefiting you?** The app helps us manage all communications with the tents through app. I can view many properties at once with their dashboards to spot urgent issues or red flags. We can keep to our maintenance schedules, and teams know what they are doing and when. ### 7. Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Nati Amada . | סמנכ"ל שירות ותפעול, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 01, 2021 **What do you like best about Visitt?** Visitt is very user-friendly, so all maintenance workers, managers, electricians, and general workers use it. The amount of data and determination with which they are collected dramatically helps in making managerial decisions to streamline work and business. **What do you dislike about Visitt?** None! The support and assistance in any request or problem or malfunction are very professional and courteous. The ear listening to the customer's needs is excellent! Visitt is highly recommended as a leading software in the field of operations management and asset maintenance. **What problems is Visitt solving and how is that benefiting you?** Visitt maintenance software is excellent software. The software enables efficient, continuous, and orderly work. ## Visitt Discussions - [What is Visitt used for?](https://www.g2.com/discussions/what-is-visitt-used-for) - [View Visitt pricing details and edition comparison](https://www.g2.com/products/visitt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+01%3A35%3A53+-0500&secure%5Bsession_id%5D=ecbf33df-9d4b-4594-9cda-5568d1078eff&secure%5Btoken%5D=efde174d2f379354fd6f917275bbc605b7825c2c0be4e69034d5327217c477fb&format=llm_user) ## Visitt Features **Guest Access & Authentication - Property Access Management ** - Mobile Keys - Contactless Registration - QR Code Entry - Guest Verification - Cryptographic Keys - Physical Keys **Lock & Key Management - Property Access Management ** - Key Locker - Smart Lock Integration - Audit Logs - Third-Party Integrations **Operations & Staff Workflow - Property Access Management ** - Maintenance & Work Orders - Guest Messaging - Incident Reporting **Additional Functionality** - Keyrings - AI Copilot - Multi-Factor Authentication - Facility Management - Audit Trail - Configuration Management - Master Key Management - Core Pinning - Digital Signature - API - Asset Lifecycle Management - Lock Management - Key Management - Key Holder Management - Data Import/Export - Encryption - Barcoding/RFID - Floor Plans & Maps - Backup and Recovery - Rekeying - Overdue Tracking - Alerts/Notifications - Access Controls/Permissions - Compliance Management - Generative AI - Check-in/Check-out ## Top Visitt Alternatives - [Keycafe](https://www.g2.com/products/keycafe/reviews) - 4.9/5.0 (165 reviews) - [Swiftlane](https://www.g2.com/products/swiftlane/reviews) - 4.4/5.0 (49 reviews) - [ButterflyMX](https://www.g2.com/products/butterflymx/reviews) - 4.3/5.0 (21 reviews)