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Second Nature AI Reviews & Product Details

Second Nature is the best performing AI Role Play training solution for onboarding, development, and coaching your teams at scale. Create realistic role play training simulation and let your teams practice any conversation with human like AI Avatars. Provide a practice-based learning environment for your teams to build confidence, sharpen skills, and drive results. Key Benefits of Second Nature: * Reduce onboarding time by up to 30% and improve proficiency attainment with practice-based learning * Easily create role play simulations in minutes by typing a few prompts and/or uploading training materials. * Integrate with any LMS via SCORM or LTI, including Workday, Adobe Learning Manager, Cornerstone, and more. * Built to scale with flexible pricing * Provides comprehensive analytics on employee performance, usage details, session overview, and more to uncover what’s working and what’s not. How it works: Second Nature uses generative AI and machine learning to power immersive role-play simulations for workplace training. AI-driven personas engage in natural-language conversations using dialogue models (like GPT) to ask questions, pose objections, change “mood” etc. After each session, the AI evaluates knowledge accuracy, conversational style, and soft skills like clarity and confidence. It employs language models like GPT hosted on Microsoft Azure for contextually relevant dialogue while maintaining strict ethical safeguards, content filters, and compliance with security best practices. Proof of performance: * Reduction in ramp up time by more than 30% and 7x time spent role-playing during onboarding * Ranked #1 AI Role Play Training solution on G2, with the highest number of reviews. * Trusted by world’s leading companies like Adobe, Oracle, SAP, T-Mobile, and more.

Product Website

Seller

Second Nature

Discussions

Second Nature AI Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Portuguese, Spanish, Swahili, Turkish, Chinese (Simplified)

Overview by

mali cd

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Second Nature AI Integrations

(11)

Verified by Second Nature AI

Second Nature AI Media

Second Nature AI Demo - Train your teams with AI Role Play Training

Create realistic role play training simulation and let your teams practice any conversation with an AI avatar.

Second Nature AI Demo - Generate Role Play scenarios in minutes

Type a few prompts, upload any training materials, and the AI will build a dynamic role play scenario that mimics a real-world situation.

Second Nature AI Demo - Easily build AI Role Play trainings with your company knowledge

Add training materials (PPT, Videos, Recordings) for AI to easily create role plays based on the referenced sources.

Second Nature AI Demo - Practice your conversation skills with AI Avatars

Have teams practice their communication skills with AI avatars acting as your target persona in a variety of ways, from static headshot avatars to realistic movement, expression, and voice.

Second Nature AI Demo - Role Play different scenarios

Create role play simulations that mimic one-to-one conversations, multiple stakeholders in a room, or even text-based chat role plays.

Second Nature AI Demo - Get instant breakdown of your communication skills from AI

Our AI instantly evaluates employee performance after sessions and provides personalized, data-backed feedback and guidance on how to improve.

Jeff Cummings, Director Sales Development at United Rentals, shares how they use Second Nature not just to train sales reps—but to empower managers.

Dan Hersh, Founder and President of Engaged Prospect, shares how Second Nature helped his small team ramp faster—despite complex messaging, multiple use cases, and limited coaching bandwidth.

Discover how Oracle NetSuite used AI role-plays to scale, increase productivity, and drive measurable results.

Official Downloads

(1)

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Second Nature AI News

AI-aggregated articles based on product relevance

FoodBev Media

2nd Nature launches AI platform to enhance upcycling of food processing byproducts

By Siân Yates | Jul 15

Positive Sentiment

G2 reviews are authentic and verified.

Here's how.

Clark Joseph D.

Process Executive

Enterprise (> 1000 emp.)

7/18/2025

"The simulation is very good. It's like a live interaction with an actual person."

5/5

What do you like best about Second Nature AI?

The conversation is very seem less and conversational. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I can't really say anything wrong because it really feels real Review collected by and hosted on G2.com.

Paul F.

Sr. Benefit Consultant II

Insurance

Enterprise (> 1000 emp.)

10/8/2024

"AI is a poor substitute for Humans"

0.5/5

What do you like best about Second Nature AI?

That it is NOT being used on a large scale. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I am a human. I need connection. Talking to a robot is not going to put me in an emotional state that is reducing or lowering anxiety. It is going to make it worse for people. I hope this trend goes away. Review collected by and hosted on G2.com.

amee W.

Senior Benefits Consultant 1

Small-Business (50 or fewer emp.)

7/12/2024

"Second Nature is informative and effective"

5/5

What do you like best about Second Nature AI?

I appreciated to be able to practice with an AI as much as I needed to. It helped me make sense of the scripts. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I would have liked to have had a similation to better prepare me to answer the telephones. five9 has been a challenge to learn to navigate and get on the correct place with Broker Office. I would have liked to be able to make my mistakes on an AI. Review collected by and hosted on G2.com.

Mark D.

Senior Consultant 1

Enterprise (> 1000 emp.)

7/11/2024

"Excellent tool for training but it needs to give out more 100 scores."

5/5

What do you like best about Second Nature AI?

The training and simulation with calls is great. I like the way it interacts with you. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

Too tough on the scores and the pace of the call. Also, sometimes Bernie starts talking to me like the AI is the agent instead. Review collected by and hosted on G2.com.

Juan O.

Small-Business (50 or fewer emp.)

5/10/2024

"Its a web app that provides you with the best AI tools for learning and teaching."

5/5

What do you like best about Second Nature AI?

I have used it myself and I love it, I like that its very fast response and smart. So you you can give it instructions and it will follow them without hesitation. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

Nothing that I dislike, the app seems to have a very good program behind. There are things that it can improve, but always there is things to improve. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/11/2024

"Realistic Practice Simulations"

5/5

What do you like best about Second Nature AI?

I thought the simulations were realistic and let you practice in an effective way. The responses were customized to whatever I said. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I'd like to see more simulation options available to choose from. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/20/2024

"Easy to work with, great practice!"

5/5

What do you like best about Second Nature AI?

My favortie thing about Seconf Nature AI is the feedback it gives. It is very detailed and even gives examples on how to improve a section. I love that it tracks your filler words and talking paces. It is overall a great tool for practice. It is very easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I do not know if I can say anything negative, it has been very helpful so far. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

1/25/2024

"Impactful"

4.5/5

What do you like best about Second Nature AI?

The most helpful thing about AI is practicing a meaningful conversation and making sure all important aspects are talked about. The upside of using AI is that it is in the privacy of your own space. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

The least helpful thing about AI is that it changes its perspective of the conversation even though it has the same structure and content. The downside of using AI is that it is frustrating when you present the content the same way, and it judges you differently. Review collected by and hosted on G2.com.

Response from Shachar Keidar of Second Nature AI

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Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product.

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

7/24/2024

"1st Impression"

4.5/5

What do you like best about Second Nature AI?

First impression... this simulation is very helpful. The AI customer gave real world emotions and reactions. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I haven't seen anything yet that is not useful. I will keep you posted. Review collected by and hosted on G2.com.