# Second Nature AI Reviews **Vendor:** Second Nature **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) **Average Rating:** 4.6/5.0 **Total Reviews:** 306 ## About Second Nature AI Second Nature is a cutting-edge AI role play training solution designed to enhance onboarding, development, and coaching for teams at scale. This innovative platform allows users to create realistic role play training simulations, enabling teams to practice various conversations with human-like AI avatars. By fostering a practice-based learning environment, Second Nature helps employees build confidence, refine their skills, and ultimately drive better results in their roles. Targeted primarily at organizations looking to streamline their training processes, Second Nature is particularly beneficial for companies that prioritize employee development and effective onboarding. The platform caters to a wide range of industries, making it suitable for sales teams, customer service representatives, and any personnel that require strong communication skills. With its ability to simulate real-world scenarios, Second Nature provides a unique opportunity for teams to engage in hands-on practice that traditional training methods often lack. One of the standout features of Second Nature is its ease of use. Users can create role play simulations in just minutes by typing a few prompts or uploading existing training materials. This flexibility allows organizations to quickly adapt their training programs to meet evolving needs. Additionally, Second Nature seamlessly integrates with various Learning Management Systems (LMS) via SCORM or LTI, including popular platforms like Workday, Adobe Learning Manager, and Cornerstone. This ensures that companies can incorporate Second Nature into their existing training frameworks without disruption. The platform's analytics capabilities further enhance its value proposition. Second Nature provides comprehensive insights into employee performance, usage details, and session overviews, allowing organizations to identify what is working well and where improvements can be made. By leveraging these analytics, companies can make informed decisions about their training strategies, ultimately leading to improved proficiency and reduced onboarding time by up to 30%. Powered by generative AI and machine learning, Second Nature delivers immersive role-play simulations that engage users in natural-language conversations. The AI-driven personas are designed to ask questions, pose objections, and adjust their tone, creating a dynamic learning experience. After each session, the AI evaluates participants on knowledge accuracy, conversational style, and essential soft skills such as clarity and confidence. This rigorous assessment ensures that employees are not only learning but are also prepared to apply their skills effectively in real-world situations. With its proven performance, Second Nature has become a trusted solution for leading companies like Adobe, Oracle, and T-Mobile, solidifying its position as a leader in AI role play training. ## Second Nature AI Pros & Cons **What users like:** - Users rave about the **sales improvement** facilitated by Second Nature AI, enhancing pitches and driving productivity. (48 reviews) - Users appreciate the **ease of use** of Second Nature AI, making it simple for anyone to get started. (37 reviews) - Users value the **AI integration** of Second Nature AI, enhancing sales training effectiveness and user engagement significantly. (27 reviews) - Users appreciate the **robust coaching features** of Second Nature AI, enhancing their sales training and overall effectiveness. (26 reviews) - Users appreciate the **effective employee development** provided by Second Nature AI, enhancing training and performance of sales teams. (24 reviews) - Performance Improvement (20 reviews) - Course Creation (16 reviews) - Interactive Dynamics (15 reviews) - Customer Support (14 reviews) - Intuitive (11 reviews) **What users dislike:** - Users find the **learning curve challenging** , especially for beginners unfamiliar with Second Nature AI, requiring extra time to master. (6 reviews) - Users find the **time-consuming learning** process of Second Nature AI challenging, especially for beginners unfamiliar with the application. (5 reviews) - Users express frustration over **AI inaccuracy** , noting it often misunderstands queries and provides unrelated responses. (3 reviews) - Users report **inaccurate information** , experiencing frustration due to the AI's inconsistent understanding of their input. (3 reviews) - Users suggest that **language issues** hinder accessibility and the overall experience of Second Nature AI. (3 reviews) - Users find a **lack of interactivity** in Second Nature AI, wishing for a more personalized and human-like experience. (2 reviews) - Missing Features (2 reviews) - Difficult Setup (1 reviews) - Inadequate Branding (1 reviews) - Integration Issues (1 reviews) ## Second Nature AI Reviews ### 1. Genuinely helps new reps ramp faster if you deploy it right **Rating:** 4.5/5.0 stars **Reviewed by:** Angela B. | Member, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Second Nature AI?** Genuinely helps move the needle on new AE ramp time, provided you intend to invest in the content and deploy where it makes sense **What do you dislike about Second Nature AI?** 1. Scoring can sometimes feel inconsistent (same rep, same scenario but diff grades) 2. Limited tolerance for offscripted stuff (we go by the challenger style and we rewards reps for going off piste, it's more personal and real) 3. Persona library is too thin for our industries (AEC, manufacturing, M&E) None of these are dealbreakers, but it's worth knowing before you scope the rollout. **What problems is Second Nature AI solving and how is that benefiting you?** Ramping new reps typically leans on shadowing + peer roleplay which tends to be quite inconsistent and draining for the senior guys (AEs). Second Nature is helpful - it gives our new guys a safe place to practice discovery / objection handling, etc., without risking making all these mistakes on real prospects. So the new reps show up sharper. Also the MEDDPICC sticks a little better this way. ### 2. Flexible and interactive, great for role-play for agents with various customer types. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 22, 2026 **What do you like best about Second Nature AI?** What stands out right away is how realistic the simulations feel. The AI personas respond dynamically, which makes practicing things like discovery calls, cold outreach, and objection handling surprisingly engaging. It’s a big step up from static scripts or traditional role-play since you can practice anytime and get immediate feedback on your performance. Another strong point is customization. You can upload your own materials—like sales decks or call recordings—and build tailored scenarios. That makes it actually useful for real-world prep instead of generic practice. The instant scoring and feedback on things like tone, clarity, and confidence also help you identify specific areas to improve. **What do you dislike about Second Nature AI?** The conversations can still feel a bit structured, and if you’re experienced, you might notice patterns or ways to “game” the system rather than truly improve. Some users also mention that while it’s great for practicing frameworks and messaging, it doesn’t fully replace the nuance of real human interaction. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature is a powerful training tool, especially for onboarding or sharpening specific skills. It’s best used as a supplement to real conversations rather than a complete replacement—but if you use it consistently, it can definitely help build confidence and reduce ramp-up time. ### 3. Easy Content Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Crimson D. **Reviewed Date:** April 21, 2026 **What do you like best about Second Nature AI?** What I like best about Second Nature AI is how seamlessly it complements the content I develop in Articulate Rise. The platform is intuitive and easy to navigate, which makes the creation process efficient and straightforward. I especially appreciate how simple it is to build and customize personas, allowing me to create realistic, targeted practice scenarios. Importing scripts is also quick and hassle-free, which helps streamline my workflow and reduces development time. Overall, it’s a highly user-friendly tool that enhances the effectiveness of my training content. **What do you dislike about Second Nature AI?** What I like least about Second Nature AI is that the available persona options can feel somewhat limited. While the existing personas are effective, having a broader range of customizable or pre-built personas would provide more flexibility and allow for even more tailored, diverse training scenarios. Expanding this area would further enhance the platform’s ability to meet a wider variety of learning needs **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI helps solve the challenge of providing agents with consistent, one-on-one practice opportunities to refine their skills. It allows them to engage in realistic role-play scenarios independently, giving them the space to practice their process, build confidence, and improve performance without always requiring a live facilitator. This makes training more scalable while still maintaining a personalized, hands-on learning experience. ### 4. Excellent system with very user friendly build and simulation user process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** April 21, 2026 **What do you like best about Second Nature AI?** The intuitive sim building experience. You are able to customize the build, provide feedback during the process and craft a unique user experience every time. One of my favorite new features is the ability to add documents and reference files for the AI to use which allows a more personalized experience. **What do you dislike about Second Nature AI?** Only thing I would change is to have the system keep a memory of previous builds that could be referenced to teach it how we customize features, eliminating the need to recreate from scratch each time. **What problems is Second Nature AI solving and how is that benefiting you?** Practice in a controlled safe environment. Users can practice call flow, objection handling and any other consumer challenging situation to ensure accurate completion and scoring with personalized feedback on each session. ### 5. Second Nature has been extremely helpful and innovative when working with us. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** April 21, 2026 **What do you like best about Second Nature AI?** I love how the AI helps me as a builder create the SIMs for our agents. **What do you dislike about Second Nature AI?** Nothing I have seen yet. The team at Second Nature is always helping us. **What problems is Second Nature AI solving and how is that benefiting you?** They are helping us start to create training simulations that will help us when we are short handed. It's like having a whole back up team for training. ### 6. Intuitive Platform Driving Real Performance Gains **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** April 21, 2026 **What do you like best about Second Nature AI?** I’ve found Second Nature to be an intuitive, simulation-based platform that delivers realistic practice and actionable feedback, driving quick improvements in confidence and performance. **What do you dislike about Second Nature AI?** Need more persona choices for variety in training and practice attempts. **What problems is Second Nature AI solving and how is that benefiting you?** Allows for more roleplay practice in a safe environment for our students, driving up confidence and improvement in performance. ### 7. Second Nature has been game changing for us **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** April 22, 2026 **What do you like best about Second Nature AI?** the ability to have on demand role plays for our agents **What do you dislike about Second Nature AI?** sometimes we have to be overly prescriptive with the coachings we build **What problems is Second Nature AI solving and how is that benefiting you?** has allowed us to scale our business without needing to scale the L&D department ### 8. Great Tool to practice over and over again **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** April 29, 2026 **What do you like best about Second Nature AI?** You can take the courses multiple times to practice what’s needed. **What do you dislike about Second Nature AI?** Sometimes I feel like the AI is not realistic to what a consumer may say. **What problems is Second Nature AI solving and how is that benefiting you?** Access to quick real time feedback ### 9. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 22, 2026 ### 10. The simulation is very good. It's like a live interaction with an actual person. **Rating:** 5.0/5.0 stars **Reviewed by:** Clark Joseph D. | Process Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Second Nature AI?** The conversation is very seem less and conversational. **What do you dislike about Second Nature AI?** I can't really say anything wrong because it really feels real **What problems is Second Nature AI solving and how is that benefiting you?** It enables real life interaction. It gives pointers and training for an actual interaction ### 11. Second Nature is informative and effective **Rating:** 5.0/5.0 stars **Reviewed by:** amee W. | Senior Benefits Consultant 1, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Second Nature AI?** I appreciated to be able to practice with an AI as much as I needed to. It helped me make sense of the scripts. **What do you dislike about Second Nature AI?** I would have liked to have had a similation to better prepare me to answer the telephones. five9 has been a challenge to learn to navigate and get on the correct place with Broker Office. I would have liked to be able to make my mistakes on an AI. **What problems is Second Nature AI solving and how is that benefiting you?** It it beneficial so that I can learn and practice with an AI. I liked the feedback after the simulation is ended. ### 12. Excellent tool for training but it needs to give out more 100 scores. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Senior Consultant 1, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Second Nature AI?** The training and simulation with calls is great. I like the way it interacts with you. **What do you dislike about Second Nature AI?** Too tough on the scores and the pace of the call. Also, sometimes Bernie starts talking to me like the AI is the agent instead. **What problems is Second Nature AI solving and how is that benefiting you?** call flow and pace of the call. ### 13. Its a web app that provides you with the best AI tools for learning and teaching. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Second Nature AI?** I have used it myself and I love it, I like that its very fast response and smart. So you you can give it instructions and it will follow them without hesitation. **What do you dislike about Second Nature AI?** Nothing that I dislike, the app seems to have a very good program behind. There are things that it can improve, but always there is things to improve. **What problems is Second Nature AI solving and how is that benefiting you?** The brain muscle training is one of the best things this AI has. ### 14. Realistic Practice Simulations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Second Nature AI?** I thought the simulations were realistic and let you practice in an effective way. The responses were customized to whatever I said. **What do you dislike about Second Nature AI?** I'd like to see more simulation options available to choose from. **What problems is Second Nature AI solving and how is that benefiting you?** How to practice what I'm being taught in my marketing class. ### 15. Easy to work with, great practice! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Second Nature AI?** My favortie thing about Seconf Nature AI is the feedback it gives. It is very detailed and even gives examples on how to improve a section. I love that it tracks your filler words and talking paces. It is overall a great tool for practice. It is very easy to use and navigate. **What do you dislike about Second Nature AI?** I do not know if I can say anything negative, it has been very helpful so far. **What problems is Second Nature AI solving and how is that benefiting you?** It is solving my need for pracicing sales calls in every stage of the sales cycle. ### 16. Impactful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Second Nature AI?** The most helpful thing about AI is practicing a meaningful conversation and making sure all important aspects are talked about. The upside of using AI is that it is in the privacy of your own space. **What do you dislike about Second Nature AI?** The least helpful thing about AI is that it changes its perspective of the conversation even though it has the same structure and content. The downside of using AI is that it is frustrating when you present the content the same way, and it judges you differently. **What problems is Second Nature AI solving and how is that benefiting you?** AI is helping me better my conversations with healthcare providers. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. ### 17. 1st Impression **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Second Nature AI?** First impression... this simulation is very helpful. The AI customer gave real world emotions and reactions. **What do you dislike about Second Nature AI?** I haven't seen anything yet that is not useful. I will keep you posted. **What problems is Second Nature AI solving and how is that benefiting you?** How to handle rejections. How to stay engaged with the prospective customers. ### 18. Amazing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Second Nature AI?** It's cool to use and easy to make edits. **What do you dislike about Second Nature AI?** It's a working process to have it more natural conversation with AI and Agent during simulation **What problems is Second Nature AI solving and how is that benefiting you?** Enhance agents confidence. Help skilled agents in providing appropriate rebuttals. Strengthens agent communication skills. Makes agents more prepared to address / overcome customer's objections ### 19. SECOND NATURE.... THE BEST OF ALL TIMES TRAINING PLATFORM. **Rating:** 5.0/5.0 stars **Reviewed by:** Paige S. | Director of Sales, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2023 **What do you like best about Second Nature AI?** What i like best about Second Nature is how it helps us to equip our sales team with incredible sales skills which gives them the confidence to engage with clients. We use Second Nature in all our organizations to coach and train our sales representatives and it has really proven to be the best of all times. Secondly,, it is very easy, fast and simple to deploy Second Nature and start using it. I like its artificial intelligence nature which is fantastic and exceptional. **What do you dislike about Second Nature AI?** Second Nature makes training and coaching sales representatives easy and simple. It has no limitations so nothing to dislike about it. **What problems is Second Nature AI solving and how is that benefiting you?** The best sales coaching/training and onboarding platform in the industry today is Second Nature. It helps companies to equip their sales representatives with outstanding sales skills which help them to engage with clients. I like how it seamlessly integrates with Tovuti LMS which makes it super easy to create sales training programs. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 20. Second Nature AI Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Second Nature AI?** Second Nature AI represents a groundbreaking approach to training, leveraging the capabilities of AI for immersive simulation exercises. This tool has significantly enhanced our team's preparedness for customer conversations, particularly in the realm of sales. **What do you dislike about Second Nature AI?** My only concern is that sometimes ir doesn't understand what I'm saying and may start talking about something unrelated. The answers sometimes do not always fit the questions, but I think it'll get better as it learns more over time. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI has been greatly beneficial in enhancing our customer conversations and sales pitches. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 21. Great but repetitive **Rating:** 5.0/5.0 stars **Reviewed by:** arturo q. | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Second Nature AI?** My experience is as an experienced agent. I like the training it provides newer agents, but at some points, it does feel... a little repetitive, if there was a way to increase the difficulty or let the AI be more spontaneous, it would be an excellent tool for sharpening our verbal skills. **What do you dislike about Second Nature AI?** Just the repetitive nature of it. I enjoyed it, but I need to spice things up so it feels more like a real call. Giving the platform a way to disconnect from the call half way through training would be more fun and life-like. **What problems is Second Nature AI solving and how is that benefiting you?** It's a little bit boring at the beginning, gives her a little more freedom to express herself more, and I believe it will improve people's skills fast. Either way, a great tool to have. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 22. Speaking with Jenny **Rating:** 3.5/5.0 stars **Reviewed by:** Madelyn L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Second Nature AI?** It's excellent practice if you don't like role-playing with other people. Great for people that have to read scripts word for word. She does make me laugh sometimes with the things she says. **What do you dislike about Second Nature AI?** You have to say your scripting word for word or else she will get confused, and it ends up getting confusing and frustrating. For me, the variety of things she can say should be increased because our clients aren't talking like robots and saying the same thing repeatedly. **What problems is Second Nature AI solving and how is that benefiting you?** This is helping us with our call flow. This is also helping us with our rebuttals we call them ATR's. Second nature is helpful because we can work on it in training as well as on our own. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 23. Second Nature AI's conversational AI helps sales reps improve their pitch and close more deals. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Second Nature AI?** Second Nature AI's conversational AI is highly realistic and engaging. It can mimic the natural conversation patterns of a real customer, which allows sales reps to practice their skills in a realistic environment. Second Nature AI's feedback is immediate and actionable. Sales reps can receive feedback on their performance after each interaction, which helps them to identify and correct their weaknesses. Second Nature AI's analytics dashboard provides valuable insights into sales performance. Sales leaders can use this data to track the progress of their sales team and identify areas where they need to improve. **What do you dislike about Second Nature AI?** The least helpful aspect of Second Nature AI is the lack of customization options for the role-playing scenarios. The scenarios are pre-defined and cannot be modified, which can be limiting for experienced users who are looking for a more tailored learning experience. Downsides Lack of customization options for role-playing scenarios Can be expensive for small businesses Not as user-friendly as some other sales training software How could this be better? Second Nature AI could improve by offering more customization options for the role-playing scenarios. This would allow experienced users to create more realistic and challenging scenarios that better reflect their specific sales goals. Where would I like to see improvements? I would like to see Second Nature AI improve its user interface and make it more user-friendly. The current interface can be a bit clunky and difficult to navigate, especially for new users. **What problems is Second Nature AI solving and how is that benefiting you?** I have found Second Nature AI to be a valuable tool for solving a variety of business problems. The AI-powered role-playing simulations allow me to practice my sales conversations in a safe space and receive immediate feedback, which has helped me to improve my pitch and close more deals. I am also able to use Second Nature AI to train my team members on new products and messaging, which has helped to increase our sales productivity and performance. Specifically, Second Nature AI has helped me to solve the following problems: Lack of sales training: Second Nature AI provides me with a realistic and immersive sales simulation that allows me to practice my conversations in a safe space and receive immediate feedback. This has helped me to improve my sales skills and close more deals. Difficulties onboarding new sales team members: Second Nature AI makes it easy to train new sales team members on new products and messaging. This has helped us to onboard new employees more quickly and efficiently. Inconsistency in sales performance: Second Nature AI provides me with data and insights that I can use to identify and address areas where my team members need improvement. This has helped us to improve our sales productivity and performance. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. ### 24. Feels like practicing more with a human with less judgment **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Medicare sales rep, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Second Nature AI?** I like that it is more like talking to someone else but you don't constantly feel like they are judging you. I love that I can more or less talk normally and it feels like a normal conversation. **What do you dislike about Second Nature AI?** The only issue I have right now is sometimes she doesn't understand what was said and can go off on a tangent. Sometimes the answers don't match up to the question asked but I think that will come with learning and time **What problems is Second Nature AI solving and how is that benefiting you?** Sometime when doing roleplays with real people you feel judged and that isn't the case with this. You can more or less just be yourself like you would on a normal call. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 25. Second Nature AI - Great tool for improving your sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Abin G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Second Nature AI?** The company I work for mostly gets clients through referrals and word of mouth, and most of my colleagues as technologists or designers have little sales skills. We had trouble hiring good sales leaders, who fit into our ideologies. We were doing research on how can we improve our team, and we found Second Nature AI while researching that. This product provides an AI-driven platform, to improve the pitches, and make it better. We had flows and gaps in our sales pitches, this tool helped us to improve the process. **What do you dislike about Second Nature AI?** It still feels like talking to AI, maybe it will get better as technology evolves. But I like the idea of AI-driven training. **What problems is Second Nature AI solving and how is that benefiting you?** Preparing sales pitches, Improving them and training the sales team can be difficult, we are using this tool and evaluating the progress. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide the detailed feedback. We value the feedback you provided and the team will take it into account with future planning and changes to the product. ### 26. You learn to speak Jenny's language **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Second Nature AI?** I like the fact that it gives your that feedback breakdown. You get to listen to the areas that Jenny has found to identify the opportunity for improvement. This is the first time I have used a system that as AI as this. This is a great tool and I already understand my roll better because of it. I can practice as many times as I need to and not have to worry about if my partner is tired of doing it with me. **What do you dislike about Second Nature AI?** Sometimes the AI doesn't have the proper reponse. For example, it will say that my husband passed a few years ago. Then when I ask if they are looking for healthcare for themself or someone else it would say "its for me and my husband" **What problems is Second Nature AI solving and how is that benefiting you?** It solves the "Am I saying this right, Am I talking to fast" problem. You can hear what the appropriate pace is and it helps keep track of where you should be on that call. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 27. CATAPULTING SALES REPRESENTATIVES TO HIGHER HEIGHTS ON SALES SKILLS WITH SECOND NATURE AI!!. **Rating:** 5.0/5.0 stars **Reviewed by:** Davis E. | Financial Officer, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** Second Nature AI helps sales reps to gain new techniques which help them approach sales processes with a lot of confidence. It has helped them to maximize their performance and since the first day we started using it, we have experienced a huge impact. Second Nature AI helps us to track and monitor progress of sales representatives performance and identify their strengths or weaknesses. With it, it is very easy to sales representatives interaction with customers. It integrates well with third-party applications such as Talent LMS which makes it super easy to launch sales training programs. **What do you dislike about Second Nature AI?** Second Nature AI makes sales training processes to be more efficient and effective. My experience with it has always been fantastic and i lack completely nothing to dislike. **What problems is Second Nature AI solving and how is that benefiting you?** If you are looking for a very nice, effective and efficient application for sales team training and coaching then i recommend Second Nature AI. It's a brilliant and incredible platform that helps sales representatives to gain confidence when attending customers. It's easy, simple and fast to deploy Second Nature AI and get running. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 28. My Experience With Second Nature AI... Sales Reps Training Pro. **Rating:** 5.0/5.0 stars **Reviewed by:** Robin J. | Tour/Travel Consultant, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** Second Nature AI is the most helpful and reliable sales reps training pro. It has helped us to equip our sales team with amazing sales skills and knowledge thus helping them to deal with customers. Second Nature is simple, easy and fast to deploy and get started with. Also, i love how it allows people to learn on their own, any time and from anywhere without much use of internet and no limit of people to be trained. We use Second Nature AI in all our sales departments and it has brought a huge impact. **What do you dislike about Second Nature AI?** Second Nature AI is the leading and most reliable and helpful sales training program. It has nothing to dislike so far. **What problems is Second Nature AI solving and how is that benefiting you?** I like their customer support team, very responsive, always available, friendly and supportive. They offer tremendous help and support in handling any issue that may arise. Second Nature has so far proved to be a cutting edge for sales training in our organization. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 29. SECOND NATURE AI..... THE SALES TEAM TRAINING GURU!!!. **Rating:** 5.0/5.0 stars **Reviewed by:** Herbert K. | Director Of Sales, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** The best application for sales team training i have ever encountered is none other than Second Nature AI. I love how it is very easy and simple to use conversation AI capability to coach sales representatives through actual discussions since it's easy and possible to hold voice discussions. Also, Second Nature AI enhance immersive sales simulation process. I like how it is simple and easy to record calls with Second Nature AI for future reference. Last but not least, Second Nature offers high quality customer support services. THANK YOU SECOND NATURE AI!!. **What do you dislike about Second Nature AI?** Not yet identified any drawbacks. Second Nature AI has always been friendly and helpful to us and i recommend it to all sizes of companies out there. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is not only the best platform for sales training and coaching but also it helps us increase our sales. It provides great information which helps our sales team to improve their sales skills and knowledge. Additionally, Second Nature AI is not expensive compared to other alternatives, it is cost friendly and this makes it affordable to all sizes of companies. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 30. Sales Representatives Training And Coaching Platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Marian T. | Assistant Sales Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** In all our branches, we use Second Nature AI to coach and train our sales team to empower them with sales skills and knowledge in order to be able to handle customers. It is very easy and simple to deploy and get running. I like how intuitive and friendly it is so one does not require more training to use it. Since we started using this great application, we have witnessed a tremendous increase in our sales department. Second Nature AI is highly customizable to fit our needs. It's artificial intelligence nature is amazing and brilliant. **What do you dislike about Second Nature AI?** To increase your sales, you must have Second Nature AI to train and coach your sales representatives to be able to engage and interact with customers. Nothing negative about it. **What problems is Second Nature AI solving and how is that benefiting you?** I like how Second Nature AI integrates well with other available applications such as Tovuti LMS and Zoom thus making it more effective and efficient. Great evaluation of questions, incredible user interface and instant feedback. Ability to track pace of discussion and perfect voice recognition. Availability of customer support team, very helpful and supportive. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 31. When It Comes To Sales Training , Ask For Second Nature. **Rating:** 4.5/5.0 stars **Reviewed by:** Joe K. | Chief Financial Officer, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** Second Nature provides our sales representatives a very nice way to practice sales skills without having to redo training. Perfect voice recognition and tracking the pace of discussion. Has a very simplified interface with in-built templates and learning management systems such as Tovuti LMS making it easy to get started with creating training materials like tasks, videos and many other to help improve sales representatives skills. Second Nature is so interactive, friendly and informative. Excellent user interface, instant feedback and great evaluation of questions. **What do you dislike about Second Nature AI?** For new beginners, it can be a bit challenging to get started with Second Nature AI. It requires some time to learn and understand. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is the best, the real deal sales coaching/training and onboarding platform. I like how it provides AI-driven platform to improve the pitches and make it better. I like how their customer support team responds fast when you contact them and their services are exceptionally good. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 32. ASK EARNEST JAMES MORE ABOUT SECOND NATURE!!. **Rating:** 5.0/5.0 stars **Reviewed by:** Earnest J. | Sales Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** Second Nature AI is a very effective SaaS application that we must use each and every day. We use it in all our branches to train and coach our sales representatives and it has brought a huge impact on our sale department. To be sincere, Second Nature AI is the most helpful training application every company should implement. It has enabled us to equip our sales team with incredible sales skills and they can face customers with confidence. It is very easy and fast to deploy Second Nature and get running. It is highly customizable to suit your needs. **What do you dislike about Second Nature AI?** Second Nature AI is a game changer, very effective, robust and very friendly. Their customer support team is always standby to take charge of any challenge that may arise. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature is the leading and a modern sales training platform. I like the amazing and fantastic features on the dashboard which integrates very well with other tools. Additionally, it got the ability to coach many people at the same time thus saving much time and resources. It has been of great help to our as it allows us to offer sales training to our sales representatives throughout our branches. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your pitch! ### 33. Second Nature Al,The Sales Training Master **Rating:** 5.0/5.0 stars **Reviewed by:** Vivienne W. | Supervisor , Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** Second Nature Al is the application trending in the modern technology nowadays. It's very easy to interact and provides directions on how to improve sales and identity weaknesses and gaps that our sales representatives lack to understand. Since we invested in this technology, the team representing us out there are very much in love with the product. It has helped them to have new skills on how to increase their sales and same time how to deal with clients. The application has got the ability to deliver scores and performance information to everyone. With the combination of trainings, couching and analytics, sales team have really added a huge sales nowadays. The database supporting team are so friendly, ready to handle issues and challenges arising when using this application. This platform also integrates very well with 3rd parties applications. **What do you dislike about Second Nature AI?** I'm pleased and really appreciate this product for what it has done to us. **What problems is Second Nature AI solving and how is that benefiting you?** We used to use the old ways of handling clients but through the training and awareness,we have improved and thank God for second Nature. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 34. Very useful, but has some serious bugs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Second Nature AI?** Near-instant feedback with some super accurate metrics. Ability to practice speaking without being evalutated or judged by a person. Ease of repeating the same exercise until I get it right. **What do you dislike about Second Nature AI?** Serious bugs make it almost unusable. Interface is clunky. Response is slow. **What problems is Second Nature AI solving and how is that benefiting you?** Personal attention needed in training and coaching. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team. ### 35. It's a great concept, but she could use some improvement on how she answers questions. **Rating:** 3.0/5.0 stars **Reviewed by:** Brittany M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Second Nature AI?** It gives you practice and allows you to role-play. Also, it's more relaxing talking to Jenny instead of a real person because you don't feel like you're being judged or I'm not as nervous, while I'm getting more experience in handling calls. **What do you dislike about Second Nature AI?** That she goes way off-the-wall with her answers at times and doesn't make sense. Also, sometimes she says that I didn't cover all topics when I did. **What problems is Second Nature AI solving and how is that benefiting you?** It allows me to practice the sales process, which helps me get the experience I need answering questions and navigating the systems. It also gives me more confidence in pitching products and plans to my customers. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 36. Formidable,accomplished and game-changing Sales Coaching platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa R. | Financial Sales Representative , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Second Nature AI?** With Conversation AI,it's easy to train,coach and score sales reps so that they improve their performance.With user-friendly dashboard,Second Nature AI allows ease to have real-time visibility into every sales rep performance progress.It offers high quality customer support services.Second Nature AI Integration with LMS makes it easy to create training programs that helps to equip sales reps with skills and also facilitating their certification.With Second Nature AI sales reps can gain new techniques that helps them to approach sales process with confidence. **What do you dislike about Second Nature AI?** I haven't identified any flaws with Second Nature AI as it has been very useful in achieving our objectives and goals. **What problems is Second Nature AI solving and how is that benefiting you?** It's a very beneficial Sales Coaching platform that enhance continuous improvement of sales reps performance with training programs.It simple to have simulated sales discussions and conversation with sales reps.It facilitate ease to onboard new sales reps.Sales reps also gain skills and techniques thus they can have a better approach on how to engage seamlessly with customers. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 37. The Most Helpful Training Platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Hayden M. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Second Nature AI?** The application has got the ability to train many people at the same time hence increasing productivity and improving the skills of our sales representatives. We are using it in all our branches to coach our sales representatives and it has proven to be the best of all times. It has helped us to equip our sales representatives and now they can go anywhere and confidently engage with customers without fear or favor. I love how it is very easy to deploy the application and get running. **What do you dislike about Second Nature AI?** Second Nature has impacted our sales representatives and we are much pleased with it. Nothing to dislike about it at the moment. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature has proven to be the best of all times sales representatives training and coaching platform. In fact, it has helped our team to improve their sales skills thus increasing productivity. Easy to deploy and get running. Amazing and very responsive customer support team. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 38. The Second Nature Al Effect. **Rating:** 5.0/5.0 stars **Reviewed by:** Dishon B. | Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Second Nature AI?** I'm very much delighted to have this opportunity to share my views with this application. It very rear to find a platform is this simple and easy to work with, the application allows people to learn on their own, on their own time, with no much use of Internet and from different avenues with no limitations of people to be trained. The platform provides a the most reliable and efficient combination of trainings, analytical skills and couching. The mordern unique features are so helpful. We have managed to train our sales team who have added more knowledge and skills and therefore have come up with a new Business plan that has helped on dialogue and good presentation. Through this platform, we made huge progress to our sales representatives who bought the product and the ideas, consumed it,tested it where they felt they were of any help and now the testimony is outstanding. Our sales now are on a different level. A big THANK YOU to Second Nature Al. **What do you dislike about Second Nature AI?** This is a game changer platform that will take time to drop a dislike. The supporting team on standby takes charge of any challenge. **What problems is Second Nature AI solving and how is that benefiting you?** We never experienced a platform before that could have the ability to give scores and performance information to every employee like Second Nature Al. With this platform we're home. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 39. The Leading Modern Sales Training Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Christian R. | Operations Manager , Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Second Nature AI?** Being a Second Nature Al daily user, I can tell its an amazing platform which has really boosted our business by offering trainings to our sales team who now have new modern skills on how to handle our customers. The amazing features on the dashboard integrates well with other products. It's a modern application that is not crowded, everything you may need is just at one place. This makes it easy, simple and very convenient,saving time,money and resources. I can't forget to mention the outstanding customer service and the database support team that offers tremendous help in handling issues and challenges arising when using the software. I salute you! **What do you dislike about Second Nature AI?** I don't have anything to dislike this application **What problems is Second Nature AI solving and how is that benefiting you?** The overwhelming clients we've received in the recent days is something we don't take for granted. This is due new skills we've offered our sales representatives through trainings and now sales went up.This is a straight forward tool as compared to what we've used in the past. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 40. The Trending Coaching Application **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie A. | Supervisor , Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Second Nature AI?** The platform has got a very easy and interactive interface that has all the necessary tools in a very easy and single location. The application has got the ability to coach a lot of people at the same time and thus improving the skills and knowledge of our sales team. The product has now proved to be a cutting edge application for Trainings nowadays to our sales representatives throughout our branches. The platform as well integrates very well with 3rd party applications such as zoom and many other making it dynamic and unique. Through this product our sales has gone up in recent days since now our sales representatives have skills through Trainings and knows how to deal with customers. **What do you dislike about Second Nature AI?** The platform meets our requirements and therefore no dislikes as at now. **What problems is Second Nature AI solving and how is that benefiting you?** Convenience, Time and Resources. The software does not use alot of Internet and this allows our people to learn on their own good time. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 41. Artificial intelligence closer to humans **Rating:** 4.0/5.0 stars **Reviewed by:** Mehdi B. | Platform Sales Specialist- EMEA, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Second Nature AI?** Incredible experience with second nature. Powerful and efficient tool, almost perfect voice recognition. Tracking the pace of the discussion, analyzing speech and key words as well as detecting silence and paraphrases **What do you dislike about Second Nature AI?** It's not easy to talk to a computer, it would have been nice to have an animated character which will make the exchange a little more real. Silence detection is sometimes erroneous especially when the exchange contains questions. **What problems is Second Nature AI solving and how is that benefiting you?** Customer meetings and presentation issues. Second nature simulation is here to help conduct présenstation, discussion and meeting. We can repeat as much as necessary to be performant, which we can do in real life with customers, so it gives me much more insurance and maturity in my pitch. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. ### 42. Very beneficial program! **Rating:** 5.0/5.0 stars **Reviewed by:** Noah B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Second Nature AI?** Jenny is very interactive and helpful when it comes to the script portion of training. Being able to ask her questions and interact with her is very insightful of how a real customer would act and talk. **What do you dislike about Second Nature AI?** Sometimes when it comes to asking questions or following the script she doesnt always understand what you say, or goes off topic, asks questions again even with a correct response **What problems is Second Nature AI solving and how is that benefiting you?** Shes helping me be able to overcome objections, help with being able to rebuttle commonly said phrases. Shes very helpful with learning the call flow process. Very innovative **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 43. Secure and Intelligent Sales Gamechanger **Rating:** 4.5/5.0 stars **Reviewed by:** Billy J. | Sales Manager, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** Second Nature AI is an ideal game changer in the sales department, where calls and conversations are recorded and evaluated to suit business intelligence. Second Nature AI has an exemplary aspect of accelerating the onboarding process, where numerous ways of engagement are deployed. Again, Second Nature AI brings a consistent pattern in the entire sales system. **What do you dislike about Second Nature AI?** Second Nature AI has a sustainable form of sales engagement and management, with administrative assistance to clarify the entire formulation. Further, Second Nature AI has a dependable way of satisfactory analysis to strengthen business performance. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI has a robust form of analyzing sales conversations and a systematic reporting formulation. More so, Second Nature AI is consistent in directing various business evaluations, where a steady growth in sales is well attained. Second Nature AI is objective in improving the revenue collection for the entire business system. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 44. A very nice and fantastic application for sales coaching. **Rating:** 5.0/5.0 stars **Reviewed by:** Bella E. | Sales Manager, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** So far, Second Nature is the G.O.A.T of the year. It is the best sales coaching approach) application i have ever encountered. It facilitates easy training and coaching of sales representatives with conversation Artificial Intelligence (AI) and training programs to enable them with new skills in order to improve their performance. Second Nature AI integrates well with Learning Management Systems such as Tovuti LMS which makes it more effective. **What do you dislike about Second Nature AI?** Second Nature AI is a must have application for training sales representatives. I have not yet experienced any challenges until today. **What problems is Second Nature AI solving and how is that benefiting you?** The best and easiest application for sales representatives training i have ever used is Second Nature. It's AI makes it extremely easy to build training courses since it seamlessly integrates with learning management software such as Tovuti LMS. It makes it extremely easy for our sales representatives to easily and confidently engage with customers **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 45. Second Nature has helped me to become more confident on the phone and practice my sales skills. **Rating:** 5.0/5.0 stars **Reviewed by:** Maximus C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Second Nature AI?** I like it when it throws out objections randomly in a sales call environment. I also enjoy the scoring features to ensure I am not talking too fast or using too many filler words. **What do you dislike about Second Nature AI?** I wouldn't say I like the fact that sometimes the AI will get confused and continue to repeat the same question repeatedly, despite the fact I used ATR to respond to the question. **What problems is Second Nature AI solving and how is that benefiting you?** I have just entered a new industry in sales and it has helped me to become confident talking about our products and selling them. It has also helped my memorization of scripts and value statements. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 46. Well designed programs **Rating:** 4.0/5.0 stars **Reviewed by:** Aadeeb S. | Brand Manager, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Second Nature AI?** Second Nature AI offers a user-friendly interface and helps us get real-time visibility into each member's performance without any hassle. The best feature is the conversational AI Jenny that prepares our representatives & managers to practice and learn in a judgment-free zone. **What do you dislike about Second Nature AI?** Second Nature AI offers a steep learning curve and may not work well for novice users. I believe the training sessions and customer support need a bit of improvement. **What problems is Second Nature AI solving and how is that benefiting you?** With a virtual AI Bot- Jenny, our team members can practice their sales pitches, product presentations, and slide shares and get real-time feedback on their delivery. Second Nature helps our sales teams improve as they are delivered as part of a well-structured improvement and enablement program. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 47. Next Level Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mushir B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Second Nature AI?** Second Nature is next level because it has a huge impact on learners or agents in training who are rather shy going through role plays with their peers. It has helped them hone the skillset needed without the nerves and stress of failure in front of others. **What do you dislike about Second Nature AI?** for now there is not much I do not like about it. **What problems is Second Nature AI solving and how is that benefiting you?** its solving the real world training needed that you can't find the classroom. It is a huge benefit because the scenarios can be endless and also specific to a certain skillset needed to perform the job a trainee was hired to do. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 48. Great way to roleplay without the pressure of dealing with peers **Rating:** 5.0/5.0 stars **Reviewed by:** Fred M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Second Nature AI?** That I can repetively practice. Over and over again. Until I feel comfortable with the task. I can come back as often as I like. **What do you dislike about Second Nature AI?** Jenny doesn't recognize natural deviations from script. It sends the role play off the rails sometimes. Once it has deviated, it almost impossible to get back on track **What problems is Second Nature AI solving and how is that benefiting you?** Saves time, and manpower. Not having to dominate a trainers time, to work with one individual. Allows time to be spent more productively. Allows to focus on problem areas **Official Response from Shachar Keidar:** > Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. ### 49. It's easy to use and I like how it learns as you go. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph B. | Academic Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2023 **What do you like best about Second Nature AI?** The best thing about Second Nature AI is that I can hop online and press go and practice my most important scenarios, and this allows me to find a lot more confidence in my abilities for the real thing. **What do you dislike about Second Nature AI?** The only thing I have disliked is sometimes, it doesn't understand my responses and will ask the same questions twice. Now, this could be the way I am speaking, not the AI itself, but maybe as I use it more and more, this will become less frequent; it doesn't happen often, but when it does, it's a little annoying. **What problems is Second Nature AI solving and how is that benefiting you?** The ability to practice my pitches whenever and wherever is excellent. You don't always have someone to listen to you and give you feedback, so this is nice to have it at my fingertips 24/7. It's helping me with the flow of my words and to stop using filler words. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 50. Use Second Nature AI to accelerate and improve your team performance through advanced training. **Rating:** 5.0/5.0 stars **Reviewed by:** Lulu M. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Second Nature AI?** Second Nature AI makes use of the modern age technology in Artificial Intelligence to monitor and evaluate your current performance so as to pinpoint areas that need improvements and give the feedback in real-time plus guidance on how to improve on the identified areas. It has a simplified interface with built-in templates and learning management systems making it easy to get started with creating training materials like videos, tasks and other materials to help improve your team members. It also deliver advanced analytics tool with powerful reporting capabilities to give detailed insights about your training operations like skills acquired and more. It is easy to deliver and roll out new training programs aimed at helping individuals members garner crucial skills to improve overall performance. **What do you dislike about Second Nature AI?** Using Second Nature AI has been so easy from my end. The product has an user-friendly user interface with easy access and to use features. The available demo offered allows you to have a better understanding of how each and every features works. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI functionalities in coaching and training administration has been helping us improve our work performance by giving us a platform where we can easily and efficiently delivery training materials to our sales team to ensure they are equipped with the necessary skills required for them to accelerate sales and promote better performance of our products in the market. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ## Second Nature AI Discussions - [Nothing. I like everything about it](https://www.g2.com/discussions/nothing-i-like-everything-about-it) - 2 comments, 1 upvote - [What is Second Nature AI used for?](https://www.g2.com/discussions/what-is-second-nature-ai-used-for) - 1 comment - [View Second Nature AI pricing details and edition comparison](https://www.g2.com/products/second-nature-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+16%3A15%3A46+-0500&secure%5Bsession_id%5D=209fe4fd-955a-42c7-8505-207a6092c6a9&secure%5Btoken%5D=6fac47ad0b1b289527d0ba03460341dfad84ce0ddbba8620160aa9cd2585ed20&format=llm_user) ## Second Nature AI Integrations - [Adobe Learning Manager (formerly Adobe Captivate Prime)](https://www.g2.com/products/adobe-learning-manager/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SCORM Cloud](https://www.g2.com/products/scorm-cloud/reviews) - [Workday Learning](https://www.g2.com/products/workday-learning/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Second Nature AI Features **Training & eLearning** - Content Creation - Content Libraries **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Platform** - File support - Mobile support - Integration **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Generative AI** - AI Text-to-Speech ## Top Second Nature AI Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,064 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (686 reviews) - [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews) - 4.4/5.0 (595 reviews)