Let me start off by saying I am a reluctant user of this software, not because of the software itself but because I had to take over my parents' rental accounting when my Dad passed away. I had no previous experience as a landlord or with the accounting that comes with it.
That said, I like that there is a free version of this, because at the time I took over the accounting, we really didn't know what we needed.
I wish they would stop changing up expense categories, and I wish there was a place where you could enter in your own label for an expense category. Not everything fits inside the box they've created for expenses, and sometimes it feels like the labels I'm giving are a bit of a stretch.