--- title: AppWork Reviews meta_title: 'AppWork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how AppWork works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 118 scale: '5' date_modified: '2026-06-30' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # AppWork Reviews **Vendor:** AppWork **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 118 ## About AppWork Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance, work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams. ## AppWork Pros & Cons **What users like:** - Users find AppWork to be incredibly **user-friendly** , simplifying tasks and improving overall communication seamlessly. (22 reviews) - Users find the **easy setup** of AppWork incredibly beneficial, facilitating a smooth transition and immediate usability. (19 reviews) - Users appreciate the **user-friendly efficiency** of AppWork, enhancing productivity and streamlining maintenance operations seamlessly. (16 reviews) - Users appreciate the **user-friendly design** of AppWork, simplifying tasks and enhancing productivity in their workflows. (11 reviews) - Users praise the **outstanding customer support** of AppWork, providing quick and helpful assistance for seamless functionality. (10 reviews) - Time Efficiency (9 reviews) - Integrations (8 reviews) - Reporting Features (8 reviews) - Mass Communication (7 reviews) - Users find **easy navigation** exceptional, especially newcomers, making the app simple to learn and use efficiently. (5 reviews) **What users dislike:** - Users express frustration with the **missing features** in AppWork, limiting accurate issue categorization and reporting capabilities. (8 reviews) - Users report **technical issues** with glitches in photo capture, data syncing, and task scheduling in AppWork. (3 reviews) - Users are frustrated by **data inaccuracies** in AppWork, limiting effective issue categorization and reporting during inspections. (2 reviews) - Users express frustration over the **limited customization** options in AppWork, hindering efficient and accurate inspections. (2 reviews) - Users are frustrated with the **data syncing issues** to Yardi, which disrupts their overall experience with AppWork. (1 reviews) - Users face **integration issues** between AppWork and Yardi, hindering functionality and efficiency in syncing information. (1 reviews) - Lease Management (1 reviews) - Users face **navigation issues** with AppWork, struggling to return to previous pages and handle inspections effectively. (1 reviews) - Reporting Issues (1 reviews) - Slow Response (1 reviews) ## AppWork Reviews ### 1. Organized Work Order Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Cecilia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about AppWork?** I like that AppWork separates work orders into categories, making it more organized and easier to find a work order. I really like the variety of tools they have, like the analysis tool that helps me see how things are progressing. I really love the make ready tool for empty apartments, which helps me keep repairs organized and scheduled. The app team is always there to help if I have any questions or concerns. Kelley Sosa from the app team is particularly helpful. Also, the initial setup was really easy. **What do you dislike about AppWork?** The only thing is that sometimes when a work order is made through another application, it does not allow assigning to maintenance in AppWork. As far as I know it something they are working on it. **What problems is AppWork solving and how is that benefiting you?** I like that AppWork organizes work orders by problem category, making them easier to find. The make ready tool helps me remember and schedule repairs for empty apartments, and the analysis tool shows progress and work order closure rates. The support team is also very helpful. **Official Response from Sean Landsberg:** > Cecilia, thank you! The Make Ready tool is one of our favorites too, so it's great to hear it's keeping your empty units on track. We'll pass along the shout-out to Kelley, she'll be thrilled. And yes, cross-app Work Order assignments are on the list. Thanks for the kind words! ### 2. Game-Changer for Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Uncle T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I am a property manager using AppWork for our high rise apartment complex in Philly, and it's been a total gamechanger for me. My favorite part is how it places the responsibility on the maintenance team to complete work orders and communicate with tenants. In the past, all of this was up to me, but now I can see in real time if my team is making efforts to contact tenants and any hold-ups they might be having. It's fantastic. The team at AppWork is very kind and easy to work with. I like the ability to see the communication between the maintenance team and tenants, which means I'm no longer the middleman. This frees up a lot of my time. Also, the initial setup of AppWork was easy. **What do you dislike about AppWork?** nothing - i know the team is constantly improving it as well **What problems is AppWork solving and how is that benefiting you?** I use AppWork to manage work orders and communication with tenants, freeing up my time and reducing communication gaps by letting the maintenance team handle tenant updates. **Official Response from Sean Landsberg:** > This review put a huge smile on our faces. Taking the property manager out of the middleman seat is one of the biggest wins AppWork can deliver, and we're thrilled it's giving you that time back. Thank you for the kind words and for being part of the AppWork community! ### 3. Revolutionized Our Property Management Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about AppWork?** I like the ability to see the resident reply and hold my team accountable, which is key. I appreciate that if a work order was completed, it can be reopened, and if a resident stated the work wasn't done, maintenance can display proof through the portal. I also like the point system for positive recognition, which adds a nice touch. Additionally, entering my techs was very easy, which made the setup a breeze. **What do you dislike about AppWork?** The team doesn't understand how some staff have thousands of coins in a few days while they feel here they are working hard. Maybe if how each person received their coins was displayed, that would help. **What problems is AppWork solving and how is that benefiting you?** AppWork lets my maintenance team see open work and assign it themselves, add work orders if they see issues, and show before/after photos for disputes. It helps hold the team accountable and ensures residents can see completed work. ### 4. Streamlined Maintenance with Unmatched Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about AppWork?** I use AppWorks for maintenance inspections, make readies, and work orders, and it really streamlines the process. The amount of support during the transition phase is incredible. It holds maintenance accountable for their performance and calculates exactly how long a work order is open, which is phenomenal for both maintenance technicians and vendors. The app is so easy to use that even a child could do it. The training required is minimal, and the support is superb when there are questions. I love that we were able to replace two apps with one, and it's extremely user-friendly. **What do you dislike about AppWork?** Nothing has gone wrong with the app specifically it’s when we request changes in the app and we have to be taught how to navigate those changes. **What problems is AppWork solving and how is that benefiting you?** AppWork streamlines maintenance inspections, holds maintenance accountable, tracks work order duration, and identifies unresponsive vendors, all of which we couldn't do before. **Official Response from Sean Landsberg:** > Amanda, wow, thank you! Replacing two apps with one and making maintenance accountability measurable is exactly what we set out to do. Your point about training on new changes is a fair one and something we're actively working to improve. So glad you've had a great transition experience! ### 5. Streamlined Work Order Management with Effortless Photo Attachments **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I use AppWork to receive, manage, and complete work orders at a student living property with 1400 units. It allows me to effortlessly assign multiple work orders to multiple techs with just a few clicks, saving me a lot of time and allowing me to work efficiently. The feature I love most about AppWork is the ability to attach photos to completed work orders, which lets the tenant visually see that their work order has been completed. AppWork allows us to keep a better record of completed work orders compared to our previous product, Entrata. The initial setup of AppWork was very easy. **What do you dislike about AppWork?** There is nothing about AppWork that I dislike. **What problems is AppWork solving and how is that benefiting you?** I use AppWork to manage work orders efficiently across 1400 units, saving time by assigning tasks with a few clicks. It helps keep better records and allows tenants to visually confirm completed work orders. **Official Response from Sean Landsberg:** > Christopher, 1,400 units and still running smoothly, that's what we love to hear. Photo proof on completed Work Orders is such a game-changer for Resident trust. Thanks for making the switch from Entrata and for sharing your story! ### 6. Effortlessly Organized Work Orders **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I use AppWork for submitting work orders for residents, and I love the ease and simplicity of it. It categorizes the work order so I don't have to think about it; I just type in what the issue is, and AppWork does the rest. I just need to write whatever the resident reports as the issue. AppWork categorizes the work order and determines if it's an emergency. I also get the option to assign the work order at the same time. The initial setup was very easy. Overall, it works great, and I wouldn't change anything. **What do you dislike about AppWork?** So far, I haven't found anything that I dislike. **What problems is AppWork solving and how is that benefiting you?** I use AppWork to submit work orders for residents. It categorizes and determines emergencies automatically, so I just type the issue, and it handles the rest. I also love the simplicity, allowing me to assign work orders easily. **Official Response from Sean Landsberg:** > Crystal, love this! Automatic categorization and emergency flagging are two of our favorite little behind-the-scenes features, glad they're pulling their weight for you. Thanks for the kind words! ### 7. Efficient Property Management, Needs Multi-Tenant Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Emily C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I appreciate AppWork for how it efficiently manages work orders for our property. I like that it gets work orders promptly over to our maintenance staff. It's great that it hides personal phone numbers while still allowing phone calls from tech to tenants. The details provided in the work orders, like information about pets and permissions to enter, are particularly valuable and helpful. I also enjoy that it allows for a paperless workflow. **What do you dislike about AppWork?** I find it challenging that I can't add multiple tenants to choose from when creating a work order. Sometimes, other tenants submit the work order, but we are only able to call the head of household. **What problems is AppWork solving and how is that benefiting you?** AppWork helps us get work orders to our maintenance staff quickly and allows phone calls without sharing personal numbers. It provides detailed work orders, covering pets and entry permissions, and keeps everything paperless. **Official Response from Sean Landsberg:** > Emily, thanks so much for this. Paperless workflows and masked Resident phone numbers are features we're really proud of, so it's great to hear they're working well for you. Your point about multiple tenants on a single Work Order is a real pain point and we'd love to learn more about how you'd want that to work. Please share anytime, feedback like this helps us shape what's next! ### 8. Streamlined Our Maintenance Process with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I like that once a resident or office staff submits a work order, maintenance can then assign it to themselves in the app and complete it. I also like that they can upload notes and photos of work straight from the app, which streamlines the process. The app eliminates the previous need for maintenance techs to return to the office to close out work orders and receive new tasks, making everything more efficient for staff and residents. It's also very easy to set up, and I appreciate that it's integrated with our Yardi system. **What do you dislike about AppWork?** There's nothing I dislike about AppWork. **What problems is AppWork solving and how is that benefiting you?** We use AppWork to streamline our maintenance department. It makes the process more efficient for staff and residents, and enables techs to complete work orders more timely. It streamlines task assignment and allows uploading of notes and photos, eliminating previous workflow delays. **Official Response from Sean Landsberg:** > Taylor, thanks for this! Cutting out the back-to-the-office round trip for techs is one of those quiet time-savers that adds up fast. Great to hear the Yardi integration is clicking for you too! ### 9. Seamless CRM Integration, Minor Lag Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about AppWork?** I appreciate AppWork because I can use it on the app, allowing me not to be tied to my computer. I like how it connects with our existing CRM. Another feature I enjoy is the ability to make calls to residents directly from the app. Additionally, the initial setup of AppWork was very easy for our team. **What do you dislike about AppWork?** Sometimes there is a delay between the completion of the work orders and the AI Alice we use. We close the work order on AppWork, and then the next day or later in the day, it sends the completion message, which confuses our 55 and older community at times. **What problems is AppWork solving and how is that benefiting you?** I use AppWork for maintenance tasks; it lets me handle work orders on the go, not just at my computer. It connects with our CRM, and I can make direct calls to residents from it. **Official Response from Sean Landsberg:** > Fernando, thanks so much for this. We love that calling Residents directly from the app is saving you time. The lag with Alice on completion messages is something we're actively working on, especially for 55+ communities where that timing really matters. Please keep sharing what you're seeing, feedback like this is how we improve. ### 10. AppWork: Effortless Tracking with Unmatched Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about AppWork?** I find AppWork extremely beneficial for quickly pulling reports and getting insights on what's happening onsite. It's super easy to use and cellphone friendly, which is great for tracking and communicating with my technicians. Our residents really love it because they can see the real-time status of their work orders. As someone always on the go, it's helpful to enter work orders during site visits, and the teams love it too. The initial setup was extremely easy since it's compatible with Yardi and the in-person onboarding was great. **What do you dislike about AppWork?** I think some sites have issues with uploading pictures on incident reports. It could be an issue with how they are downloading them. **What problems is AppWork solving and how is that benefiting you?** I use AppWork for work orders and monitoring workflows. It's easy to use, cellphone friendly, and improves tracking and communication with technicians. I can quickly access reports, enhancing site oversight, while residents benefit from real-time updates on orders. ### 11. Boosts Maintenance Efficiency with Stellar Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Haylee H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about AppWork?** I find the communication feature of AppWork super helpful! It helps keep the residents informed about the work orders being done in their apartments. Additionally, it benefits our maintenance team by making it easier to reopen work orders when necessary. The fact that AppWork is connected with Yardi is also beneficial. Finally, the ease of the initial setup process was very impressive. **What do you dislike about AppWork?** Timing. When work orders are placed in the evening, it is showing being placed earlier in the day. Fix the timing on when work orders are placed, so that our maintenance team can get them done in a timely manner. **What problems is AppWork solving and how is that benefiting you?** I find AppWork helps keep residents informed on work orders, which is beneficial for communication and makes it easier for our maintenance team to manage and reopen orders efficiently. ### 12. Essential for Managing Maintenance Work Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Mishelle W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about AppWork?** I love the make ready board and that I can assign a work order to a specific maintenance technician. Having a digital version of the make ready board that I can access at all times in the app is wonderful, especially since I manage multiple properties, and keeping up with a physical board at multiple sites can be difficult. They have also been quick and amazing to work with in fixing any issues we've had since onboarding. **What do you dislike about AppWork?** I do not have any functions I do not like at this time. **What problems is AppWork solving and how is that benefiting you?** AppWork helps me manage and track maintenance work orders efficiently, solving issues with tracking, communication delays, and organization. I love the digital make-ready board accessible across multiple properties, and the ability to assign tasks to specific technicians. ### 13. User-Friendly Platform That Enhances Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about AppWork?** I love how user-friendly AppWork is for my maintenance tasks. It's great at ensuring all work on the property is properly documented in a timely manner, which helps protect the asset. My staff's daily routine improves because they have everything they need in one place. I like the fun ways it adds points for my maintenance and helps us keep track of tasks. It also aids supervisors in keeping track of daily operations. The initial setup was very easy! **What do you dislike about AppWork?** I think there could be more user-specific modifications that can be done, but that might be a corporate requirement that limits our ability to modify the inspections as much. **What problems is AppWork solving and how is that benefiting you?** AppWork ensures timely documentation of property work, protecting the asset, and improves my staff's routine by centralizing everything they need. It also helps supervisors track daily operations. **Official Response from Sean Landsberg:** > Valerie, this made our day. Love hearing that the points and tracking features are making daily life easier for your team and giving supervisors better visibility. Your note on user-specific modifications is noted, we're always looking for ways to give teams more flexibility within what corporate allows. Thanks for being part of the AppWork community! ### 14. A Game-Changer for Streamlined Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Kaci W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** AppWork has been a complete game changer for our operations. Since implementing the platform, our maintenance workflow has become significantly more streamlined, organized, and efficient. Work orders are easier to track and communications between teams have improved, and overall response times have noticeably increased. One of the biggest impacts has been on our resident satisfaction, with 5-star reviews going up and consistently receiving positive feedback from residents. I appreciate the auto assigning and gamify aspect of the platform. Also, the initial setup of AppWork was super easy. **What do you dislike about AppWork?** I wish the integration with Entrata was a little smoother. **What problems is AppWork solving and how is that benefiting you?** AppWork streamlines and organizes our maintenance workflow, making work orders easier to track and improving team communications, which enhances our response times and increases resident satisfaction, reflected in more 5-star reviews. I value the auto-assigning and gamification features. **Official Response from Sean Landsberg:** > Kaci, this is incredible to hear, especially the bump in 5-star Resident reviews. That's the real signal that something's working. Appreciate the note on the Entrata integration, we're continuously tuning that. Thanks for being part of AppWork! ### 15. Streamlined Property Maintenance Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Dayana G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about AppWork?** I like that AppWork is easy to navigate and easy to use. It makes it easier for tenants to communicate with our maintenance staff and removes extra work from the management team. I also appreciate being able to track each work order and see if we are missing a part, which helps me keep track of what I need to order to complete the work. Setting up AppWork was really easy; I just needed to provide my phone number. **What do you dislike about AppWork?** I would like to be able to edit the work orders, just in case if I forgot to include something. **What problems is AppWork solving and how is that benefiting you?** AppWork makes it easier for tenants to communicate with maintenance staff, reducing management workload. It helps track work orders and missing parts, aiding in efficient order management. ### 16. Efficient for Maintenance, Needs Streamlining **Rating:** 3.0/5.0 stars **Reviewed by:** Donna D. **Reviewed Date:** April 13, 2026 **What do you like best about AppWork?** I really appreciate how AppWork keeps everything under one application, removing the need for multiple applications. It's particularly effective for the maintenance team, helping them effectively do their job while in the field. I like that the office staff can assign jobs to a specific person directly, which is much more efficient than having to radio a technician. Additionally, the initial setup of AppWork was pretty simple. **What do you dislike about AppWork?** There is not a selection after entering the time of inspection without having to complete the entire inspection process of pictures, etc. I just need to input the information into the system. **What problems is AppWork solving and how is that benefiting you?** AppWork consolidates everything into one application, making work orders and inspections easier. It enhances the maintenance team's efficiency by allowing office staff to assign jobs directly to specific people without needing radios. **Official Response from Sean Landsberg:** > Donna, thank you for the thoughtful review. One app for everything in the field is exactly what we're going for, so it's great to hear that's landing. Your note about wanting a quicker inspection time entry (without the full photo flow) is great feedback, that's the kind of edge case we want to smooth out. We'll pass it along, and please keep sharing! ### 17. Effortless Work Order Management with AppWork **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul K. | Leasing Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about AppWork?** I find AppWork incredibly helpful for both residents and maintenance staff. It makes submitting and tracking work orders simple and keeps communication organized in one place. I appreciate the interface because it's easy to use, which really helps in improving response times for maintenance requests. Updates are quick, making it a convenient tool that creates a smoother experience for property management and residents alike. I have to say that everything about it is amazing, and the initial setup was very easy. **What do you dislike about AppWork?** N/A **What problems is AppWork solving and how is that benefiting you?** AppWork makes submitting and tracking work orders easy, improves communication, and speeds up response times for maintenance requests. The user-friendly interface enhances the experience for both property management and residents. ### 18. User-Friendly, Yet AI Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Desiree C. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about AppWork?** I find AppWork to be a great tool for simplifying maintenance and keeping operations running smoothly. I like how user-friendly it is, providing a cohesive work order experience for our maintenance team and residents. I also appreciate the organizational piece, as it keeps everyone on track. So far, I am enjoying my experience with AppWork. **What do you dislike about AppWork?** I believe the AI tool could use some enhancement- the way it twists some of the work orders verbiage and categorizes it a bit funky can sometimes be alarming to the residents. The training video was an hour and a half and very hard to follow. **What problems is AppWork solving and how is that benefiting you?** AppWork simplifies maintenance, keeps operations smooth, and ensures a cohesive work order experience. It's user-friendly and organizes tasks well, keeping everyone on track. **Official Response from Sean Landsberg:** > Desiree, thank you for this thoughtful review. We're happy to hear the cohesive Work Order experience is keeping your team and Residents on the same page. Your feedback on the AI verbiage and the length of the training video is really valuable, we're working on both. We'd love to hear more about which categorizations have felt off, it would help us fine-tune things. Thanks for being part of AppWork! ### 19. Streamlined Property Maintenance with Encouraging Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about AppWork?** I use AppWork for property maintenance, and it really helps by keeping everyone informed and reducing the need for the office to call residents ahead of time. It also improves maintenance work order completion time. I love how it encourages the team with badges and monthly competitions, which makes everyone excited to complete their work and earn reviews and badges. The user-friendliness was a big factor in switching from Yardi to AppWork, and the initial setup was a breeze. **What do you dislike about AppWork?** I don't have any complaints **What problems is AppWork solving and how is that benefiting you?** AppWork keeps everyone informed, reduces the need for office calls, and boosts maintenance work order completion time. It excites the team with badges and competitions, motivating them to complete tasks. ### 20. User-Friendly App with Efficient Analytics, Needs Better Bulk Order Management **Rating:** 4.5/5.0 stars **Reviewed by:** Nick W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about AppWork?** I love how user friendly the app is for myself, residents, and technicians. I enjoy the fact that you have to put a picture and describe exactly what was done to complete the work orders. I also appreciate the better analytics and user interface with the AI assistant. The initial setup was very quick and efficient. **What do you dislike about AppWork?** The fact that you cannot complete multiple work orders at once, especially vendor work orders like pest control or landscaping. If there was a generic option to complete the work orders in one go instead of completing every work order individually. **What problems is AppWork solving and how is that benefiting you?** AppWork helps with completing work orders and simplifies communication with residents and technicians. I love its user-friendly interface for everyone involved. **Official Response from Sean Landsberg:** > Nick, thank you for this review. Love hearing that the AI assistant and analytics are working well for you. Bulk Work Order completion for recurring vendor work like pest control and landscaping is a great piece of feedback, and honestly one we hear a lot. We'll make sure it's in front of the product team. Thanks for taking the time to share! ### 21. Effortlessly Manages Daily Demands, Users Love It **Rating:** 5.0/5.0 stars **Reviewed by:** Billy L. | Service Manager **Reviewed Date:** April 29, 2026 **What do you like best about AppWork?** I find AppWork easy to use and it saves me time compared to other programs I've worked with before. I appreciate that work orders are very easy to organize, and my techs like working with it as it is simple and quick to execute. The initial setup was very easy too. **What do you dislike about AppWork?** Only had some issues closing a work order when we have it on hold. Sometimes it won't allow you to close it or it will pop up again. **What problems is AppWork solving and how is that benefiting you?** AppWork helps manage daily demands for our community, making work orders easy to organize. It's simple to use, saving time compared to other programs I've worked with before. ### 22. AI-Driven Efficiency with Minor Quirks **Rating:** 5.0/5.0 stars **Reviewed by:** Lameco G. **Reviewed Date:** April 16, 2026 **What do you like best about AppWork?** I like using AppWork on our site for managing work orders for our tenants' maintenance issues because it provides faster resources to assist them with any problems in their homes. I particularly like the AI feature that assesses the level of urgency on work orders, giving a priority level to each task and indicating what needs to be addressed first during the day. The initial setup was easy too; we just logged in. **What do you dislike about AppWork?** It duplicates inspections. When the inspection for move out is done a few days later it comes back as duplicate. **What problems is AppWork solving and how is that benefiting you?** AppWork provides faster resources for tenant issues and utilizes AI to assess work order urgency, helping prioritize tasks efficiently. **Official Response from Sean Landsberg:** > Lameco, thanks so much for the thoughtful review! It's great to hear the AI priority levels are helping your team zero in on what matters first each day. Appreciate the flag on the move-out inspection duplicates, we've got our team looking into patterns like that. Keep the feedback coming! ### 23. Effortless Inspections and Stellar Usability with AppWork **Rating:** 5.0/5.0 stars **Reviewed by:** Errol D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about AppWork?** I think AppWork has been an amazing experience since we started using it about 3 months ago. It has made everyday inspections so much easier. I appreciate that it solves problems like missing inspections and resident complaints by allowing us to upload pictures as proof for each inspection. I like that it is user-friendly and everything within the program is amazing. I also found the initial setup very easy. I would rate it 5 stars and I'm definitely likely to recommend it to a friend or colleague. **What do you dislike about AppWork?** Nothing **What problems is AppWork solving and how is that benefiting you?** I find AppWork makes everyday inspections easier and solves problems like missing inspections and resident complaints by allowing us to upload pictures as proof. **Official Response from Sean Landsberg:** > Errol, three months in and already a 5-star review, we'll take it! Photo proof on inspections is such a simple idea but it solves so many "did that really get done" questions. Thanks for the recommendation! ### 24. User-Friendly and Highly Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about AppWork?** I have found working with AppWork to be a pleasure. The team is very responsive and quick to assist with anything, resolving issues quickly and actively seeking feedback for improvement. The useability of the app is incredibly simple, and the site teams love it. How user-friendly AppWork is really stands out to me, and the platform as a whole works well. I particularly like the technician feature, as it gives a real glimpse into individuals' workloads. The initial setup was very easy. I highly recommend this app to anyone. **What do you dislike about AppWork?** Nothing **What problems is AppWork solving and how is that benefiting you?** AppWork is simple to use and ensures data accuracy across systems by cross-referencing work orders. The technician feature helps manage workloads effectively. **Official Response from Sean Landsberg:** > Aaron, thank you! Our team loves hearing "responsive and quick to assist," that's exactly the relationship we want with every customer. Glad the technician view is giving you real visibility into workloads. Thanks for the recommendation! ### 25. Effortless Property Management with AppWork **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly Jamice C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I use AppWork to keep track of my vacancies, work orders, vendors, techs, move-ins, and move-outs. I find that it keeps everything organized and accessible, which is incredibly helpful. I really like the ease of use, as it simplifies my tasks as a Property Manager. The make ready board is a feature I value the most, making the overall experience effective and straightforward. The initial setup was easy, and I am likely to recommend AppWork, giving it a rating of 10. **What do you dislike about AppWork?** Giving alerts for scheduled maintenance work orders **What problems is AppWork solving and how is that benefiting you?** I use AppWork to keep track of vacancies, work orders, vendors, techs, move-ins, and move-outs. It keeps everything organized and accessible. **Official Response from Sean Landsberg:** > Kelly, a 10 out of 10, thank you! Vacancies, Work Orders, vendors, techs, move-ins and move-outs in one place, that's exactly the property manager command center we want AppWork to be. Noted on the scheduled maintenance alerts, we'll take a look! ### 26. Game-Changer for Maintenance—Intuitive, Time-Saving, and Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren O. | The Landing at Arroyo - Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about AppWork?** We’ve been using this maintenance software for over a year now, and it’s been an absolute game-changer for our team. The ability to create customizable and recurring inspections has completely streamlined how we manage our maintenance schedules — no more missed checks or manual reminders! It’s intuitive, flexible, and saves us a ton of time. On top of that, the customer support is outstanding. Every interaction has been quick, friendly, and super helpful. A special shoutout to Carol, who went above and beyond to make sure we were fully set up and confident using all the features. She’s a rockstar! **What do you dislike about AppWork?** If I had to pick something least helpful, I’d say the system can be a little buggy with uploading or viewing pictures, and it would be great if the conversation feature with residents was tied directly to work orders. **What problems is AppWork solving and how is that benefiting you?** Requiring photos for inspections. Tracking work order completion and correspondences with residents. **Official Response from Sean Landsberg:** > Hi Lauren, Thank you so much for taking the time to share your experience, we’re happy to hear that AppWork has become a game-changer for your maintenance team! It’s great to know that the customizable inspections and recurring scheduling features have helped streamline your operations and save time. We also really appreciate your kind words about our support team! Carol and the rest of our team will be so happy to hear this! Providing quick, friendly, and helpful support is something we take pride in, and feedback like yours keeps us motivated to keep raising the bar. Thank you as well for sharing your suggestions around photo uploads and resident communication, those insights are invaluable as we continue refining the platform. We’re constantly working on improving performance and adding new features. We’re grateful to have you and your team as part of the AppWork family and look forward to helping you continue to streamline your maintenance operations. ### 27. Streamlines Operations, Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Kentshire O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about AppWork?** I find AppWork to be a great tool for streamlining daily operations and improving communication. I appreciate its user-friendly and efficient design, which helps keep everything organized in one place. It's a valuable resource for managing tasks and staying on top of responsibilities. I also enjoy how user-friendly it is, and the initial setup was easy. **What do you dislike about AppWork?** I dislike the delay from Yardi to the app. **What problems is AppWork solving and how is that benefiting you?** I use AppWork to streamline daily operations and improve communication. It's user-friendly, efficient, and helps keep everything organized in one place, making it a valuable resource for managing tasks and staying on top of responsibilities. **Official Response from Sean Landsberg:** > Kentshire, appreciate this! Keeping everything in one place is what we're all about. Noted on the Yardi sync delay, that's one we're always working to tighten up. Thanks for being with us! ### 28. Boosts Efficiency and Real-Time Work Order Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about AppWork?** I love AppWork because it is more efficient in completing my work orders. It helps me stay organized throughout the day and allows me to track work orders in real time, prioritize urgent issues, and make sure nothing gets missed. I can quickly update the status of jobs, add notes, and communicate with my team without delay. The initial setup was easy. **What do you dislike about AppWork?** There is nothing I dislike about AppWork **What problems is AppWork solving and how is that benefiting you?** I love AppWork because it's efficient for work orders, helps me stay organized, track tasks in real time, prioritize urgent issues, and communicate with my team without delay. **Official Response from Sean Landsberg:** > David, thanks for this! Real-time tracking and quick team communication are game-changers on busy days, and we love that it's keeping you organized. Cheers to nothing slipping through the cracks! ### 29. Effortless Maintenance with Engaging Features **Rating:** 5.0/5.0 stars **Reviewed by:** Josh P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about AppWork?** I really like how simple AppWork is to use and how the badges and coins create friendly competition among the teams. The badges help with adoption, making it easier for teams to embrace the software. It also integrates well with Yardi, which is a plus for us. The setup was relatively simple, adding to its ease of use. **What do you dislike about AppWork?** It's been great so far. **What problems is AppWork solving and how is that benefiting you?** AppWork gives better visibility into team productivity and accountability for maintenance tasks. The badges and coins create friendly competition, leading to high adoption and participation from the maintenance teams. ### 30. Seamless and Intuitive Tool with Excellent Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick V. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about AppWork?** I love how AppWork makes completing tasks easy and seamless. It's so easy to use, which is a big deal for me. The unit inspections are simple, allowing detailed info with photos room by room. The integration with Yardi software is a huge plus, making it much easier to align with our existing systems. And I must say, the setup was seamless! **What do you dislike about AppWork?** Love It! **What problems is AppWork solving and how is that benefiting you?** AppWork makes completing tasks easy and seamless, simplifies unit inspections with detailed room-by-room info and photos, and integrates well with Yardi software. ### 31. Intuitive and Essential Tool for Task Management **Rating:** 5.0/5.0 stars **Reviewed by:** Peter Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about AppWork?** I love how easy AppWork is to use; it's really intuitive and simple. I appreciate the ease of report generation, which adds significant value to my work. The initial setup was very easy, making the transition smooth for my team. AppWork plays an essential role for all my site teams by managing work orders, inspections, and the make ready board efficiently. **What do you dislike about AppWork?** nothing comes to mind **What problems is AppWork solving and how is that benefiting you?** AppWork streamlines work orders, inspections, and the make ready board for site teams. It's very easy to use, intuitive, and simple, with report generation being a breeze. **Official Response from Sean Landsberg:** > Peter, thank you! Work Orders, inspections, and the Make Ready board, that's the core of daily operations, and we're glad AppWork is making all of it simpler. Appreciate the review! ### 32. User-Friendly and Seamlessly Integrates with Yardi **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about AppWork?** I appreciate using AppWork for maintenance tasks because it makes it easy to track work orders, reports, and inspections. The platform is user-friendly, and it serves as a great communication tool. I also like that AppWork works seamlessly with Yardi, which simplifies integrating different parts of our operations. The initial setup was very easy, making it quick to get started. **What do you dislike about AppWork?** Nothing so far. **What problems is AppWork solving and how is that benefiting you?** I find AppWork makes it easy to track work orders, reports, and inspections. It's a great communication tool and very user-friendly. ### 33. Superb for Task Management and Technician Coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Maheen H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about AppWork?** AppWork is great! It's super helpful and very user-friendly. My favorite feature is the assign tool, which allows us to see how many work orders are assigned to each technician, helping us equally split them up and keep track of them. The tool makes it easy to follow up and ensures we don't overload technicians. The initial setup was easy, and I highly recommend AppWork! **What do you dislike about AppWork?** editing work orders **What problems is AppWork solving and how is that benefiting you?** AppWork is user-friendly and the assigning tool helps us track work orders, equally splitting them among technicians to enhance efficiency without overloading anyone. **Official Response from Sean Landsberg:** > Maheen, thanks for this! Balanced workloads across techs is such an underrated win, and it's great to hear the assign tool is making that easier. Noted on Work Order editing, we'll look into it! ### 34. Smooth Setup, Great Value for Workflow Management **Rating:** 5.0/5.0 stars **Reviewed by:** Amber C. **Reviewed Date:** April 13, 2026 **What do you like best about AppWork?** I like the reporting features and the easy interface for my teams. I love the value AppWork provides. It allows us to know who is successful and who needs more training and support. The initial setup was incredibly easy. **What do you dislike about AppWork?** I am looking forward to more asset tracking features and the ability to use AppWork as an after-hours phone service. **What problems is AppWork solving and how is that benefiting you?** AppWork helps with timing issues, backups in work orders, and tracking photos. It makes documenting and reporting easy, which allows us to identify who is successful and who needs more support. **Official Response from Sean Landsberg:** > Amber, thanks so much! Knowing who's succeeding and who needs more support is such a powerful use of reporting, happy to hear it's clicking for you. More asset tracking and an after-hours option are both on our radar, stay tuned! ### 35. Simplifies Daily Maintenance with Smart Recommendations **Rating:** 5.0/5.0 stars **Reviewed by:** CarlosAntonio G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about AppWork?** I find AppWork to be a very useful platform dedicated to making daily maintenance operations easier. The make-ready board and AI recommendations are particularly helpful, simplifying the way I work with better planning and organizing. I appreciate how the AI makes recommendations based on the issues reported, and if the technician has any doubt, it provides guidance, almost like a mind refresh. **What do you dislike about AppWork?** Nothing **What problems is AppWork solving and how is that benefiting you?** AppWork simplifies daily maintenance operations with better planning and organizing. The make-ready board and AI recommendations help address reported issues and provide guidance, enhancing workflow. **Official Response from Sean Landsberg:** > Carlos, love this. The "mind refresh" for technicians is exactly the vibe we were going for with the AI recommendations, a helpful teammate right there in the app. Thanks so much for sharing your experience! ### 36. AppWork: Easy Setup and Fun to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Justin A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I use AppWork for maintenance purposes in an apartment community, and I love how it facilitates easy workflows and the make-ready process. Inputting work orders is straightforward, which simplifies my tasks considerably. Additionally, I appreciate the fun and futuristic response completion features. The make-ready board and inspections are particularly useful for me, and the setup process was easy. **What do you dislike about AppWork?** NA **What problems is AppWork solving and how is that benefiting you?** I use AppWork for maintenance purposes in an apartment community. It provides easy workflows, streamlines the make-ready process, and simplifies work order inputs. **Official Response from Sean Landsberg:** > Justin, thank you! Make Ready boards and inspections are such a big part of apartment operations, and we love that you're finding them useful. And yes, we'll take "fun and futuristic" any day! ### 37. Effortlessly Simplified Resident and Maintenance Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** chris w. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about AppWork?** I really appreciate how AppWork has simplified the resident experience and made the maintenance job easier. I like how easy it is to use, making it a great platform overall. The initial setup of AppWork was incredibly smooth, absolutely a 10 out of 10 on a scale. It's working perfectly for our needs right now. **What do you dislike about AppWork?** Nothing **What problems is AppWork solving and how is that benefiting you?** AppWork simplified the resident experience and made the maintenance job easier. ### 38. Effective Resident Communication, Minor Battery Drain Issue **Rating:** 4.0/5.0 stars **Reviewed by:** Katie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about AppWork?** I started using AppWork about a month ago, and the interaction with the residents is just what we needed. I particularly like the interaction and communication features, as they help with reviews and keeping residents updated on any delays. The initial setup was easy. **What do you dislike about AppWork?** Draining of my phone battery **What problems is AppWork solving and how is that benefiting you?** I find AppWork helps with interaction and communication with residents and keeps them updated on any delays. ### 39. Incredibly Easy to Use for Maintenance Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I like AppWork for managing maintenance requests because it allows us to see the actual work that was done by our team through pictures. I appreciate how easy it is for residents to use, and the initial setup was incredibly easy. **What do you dislike about AppWork?** Nothing I can see **What problems is AppWork solving and how is that benefiting you?** I use AppWork to manage maintenance requests, and it lets us see actual work done through pictures, providing clarity. It's easy for residents to use, making the overall process smoother. **Official Response from Sean Landsberg:** > Rob, thanks so much! Being able to see the actual work through photos is a great trust-builder with Residents and teams alike. Happy to have you with us! ### 40. Effortless Maintenance Management with AppWork **Rating:** 5.0/5.0 stars **Reviewed by:** Kiara . | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I like how easy it is to manage AppWork and appreciate that we can upload pictures, which helps with maintenance requests. The initial setup was great, and it gets our work orders done efficiently. **What do you dislike about AppWork?** I think removing duplicates in AppWork could be improved. It would be helpful to have a system that detects duplicates and erases them. **What problems is AppWork solving and how is that benefiting you?** I use AppWork for maintenance requests. It gets our work orders done and makes it easy to manage. **Official Response from Sean Landsberg:** > Kiara, thank you! Photo uploads make a big difference in clarity for everyone involved. Your suggestion on duplicate detection is a great one, we'll pass it along to the team! ### 41. Perfect Dashboard for Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** LADYJ C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about AppWork?** I use AppWork for property management, and it really helps me track the day-to-day flow. I like how it ensures that staff doesn’t miss anything. The dashboard is one of my favorite features, and I also find the follow-up feature and calendar particularly useful. Setting up AppWork was very easy, which I appreciate. **What do you dislike about AppWork?** Nothing **What problems is AppWork solving and how is that benefiting you?** AppWork helps me track day-to-day operations and ensures my staff doesn't miss anything. ### 42. User-Friendly Tool with Easy Access **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about AppWork?** I find AppWork user-friendly and appreciate its easy access. It's a great app that keeps a good record of things I need, like completed work orders and unit status. The initial setup was very easy, which is a definite plus. **What do you dislike about AppWork?** I wish that I had the ability to edit or add on to work order only. **What problems is AppWork solving and how is that benefiting you?** I use AppWork to keep a good record of completed work orders and the status of unit turns. **Official Response from Sean Landsberg:** > Nicole, thanks for the review! Keeping Work Order and unit status records clean makes everything downstream easier. Your note on editing or adding to Work Orders is good feedback, we'll pass it along to the product team. ### 43. Streamlined Work Orders with Room for Growth **Rating:** 3.5/5.0 stars **Reviewed by:** Helene N. **Reviewed Date:** November 10, 2025 **What do you like best about AppWork?** I really appreciate how AppWork makes it very easy to put in a work order. Everything needed is already there, so all I have to do is enter the unit and state the problem, which simplifies the process significantly. This ease of use is incredibly valuable to me, as it streamlines managing resident work orders without unnecessary complications. Moreover, I found the initial setup of AppWork to be quite straightforward, which further enhances its user-friendly nature and makes the transition to using this tool a smooth experience. **What do you dislike about AppWork?** I dislike that not all the problem options are accurate in AppWork. This can be frustrating as it limits the ability to accurately categorize the issues being reported. I would appreciate having more options for different problems, specifically more category options, to better address the variety of issues that could arise. **What problems is AppWork solving and how is that benefiting you?** I find AppWork provides accurate updates on resident work orders and simplifies the process by having all necessary information up front, making it easy to submit orders. **Official Response from Sean Landsberg:** > Helene, thanks so much for this thoughtful review. Simple Work Order entry is one of our core design goals, so it's great to hear it's working for you. Your feedback on problem category options is really helpful, we'd love to know which categories you'd want added. That's exactly the kind of input that shapes what's next. Thanks for sharing! ### 44. User-Friendly and Loved by Our Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Solei on West T. **Reviewed Date:** November 09, 2025 **What do you like best about AppWork?** I have been using AppWork for the last six months to manage maintenance team work orders and other necessary reports for American Landmark, and I find it incredibly effective. I love that it simplifies everything related to work orders and reporting, making daily, monthly, and biannual tasks much more manageable. Another feature that stands out is its user-friendliness; my teams at both Solei on West Thomas and Citrine on 67th absolutely love using the application. Having everything accessible in one location on our cell phones significantly enhances usability and convenience. Additionally, I appreciated the very easy initial setup process, which made integrating AppWork into our routine smooth and straightforward. Overall, my high satisfaction with AppWork is emphasized by a perfect 10 out of 10 likelihood of recommending it to others. **What do you dislike about AppWork?** N/A **What problems is AppWork solving and how is that benefiting you?** I find AppWork exceptionally user-friendly for managing work orders and reporting, unifying these tasks on one mobile platform for our team, which loves its convenience and usability. **Official Response from Sean Landsberg:** > Thank you! Six months of daily, monthly, and biannual tasks running more smoothly, that's what it's all about. So glad the teams at Solei on West Thomas and Citrine on 67th are enjoying AppWork. Cheers to many more! ### 45. AppWork: Customizable, Easy & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Julie D. **Reviewed Date:** November 07, 2025 **What do you like best about AppWork?** I love AppWork because it impeccably tracks work orders and their locations, ensuring that our maintenance and service operations run smoothly and keeps us informed where problem areas may arise. I appreciate that it follows up with our residents to make sure they are satisfied with our services, which enhances our customer service experience. I am thrilled with AppWork's willingness to create any features we request, demonstrating their commitment to customization and adaptation according to our needs. What stands out the most is their distinctive edge over other products, as we have not encountered any other tools that match the capabilities of AppWork. Additionally, I found the initial setup of AppWork to be very easy, allowing us to integrate it into our operations without any hassle. Given these positive experiences, I am more than happy to recommend AppWork and confidently rate it a 10 out of 10 for its utility and effectiveness in supporting our business processes. **What do you dislike about AppWork?** I do not have anything dislikes. **What problems is AppWork solving and how is that benefiting you?** I use AppWork to ensure resident satisfaction through follow-ups and efficient tracking of work orders, significantly improving our service operations. **Official Response from Sean Landsberg:** > Julie, this means so much. Building features to match what customers actually need is a core part of who we are, and we're thrilled that's come through in your experience. Thank you for the 10 out of 10! ### 46. Seamless Transition with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Brittnee J. | Senior Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about AppWork?** I love how AppWork is easy to use and very intuitive, making it simple for our team to navigate and utilize effectively. Its high level of customization allows us to tailor the software to meet our specific needs, making it incredibly adaptable to our processes. Having a dedicated representative to assist with customizations and communication has made the transition seamless for us, ensuring that we can implement changes smoothly whenever needed. The integration capabilities are superb as it syncs seamlessly with our property software, Rent Cafe (CRM IQ), and Yardi, streamlining our workflow across platforms. Previously using other software like Yardi Maintenance IQ and Leonardo 247, AppWork stands out as the easiest to integrate and implement, demonstrating its superior adaptability and user-friendly nature. Overall, I find AppWork to be an outstanding tool, and I would recommend it to anyone with a score of 10+. **What do you dislike about AppWork?** NA **What problems is AppWork solving and how is that benefiting you?** AppWork enhances communication with residents, expedites maintenance turnaround, tracks issues, and simplifies move-ins. It integrates with other software, providing customization, easy use, and seamless implementation with third-party support. **Official Response from Sean Landsberg:** > Brittnee, thank you! Coming off Yardi Maintenance IQ and Leonardo 247 is no small switch, and we're honored you chose AppWork. Rent Cafe CRM IQ and Yardi integrations are a big investment for us, so glad to hear it's paying off for your team. Appreciate the recommendation! ### 47. Effortless Maintenance Management with AppWork **Rating:** 4.5/5.0 stars **Reviewed by:** Windell M. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about AppWork?** I love using AppWork because it has significantly streamlined the process of conducting inspections during move-ins and move-outs, especially since we now need to document everything with photos. The app's ease of use stands out tremendously, making our daily operations far simpler and more efficient. Additionally, the customer service provided by AppWork is exemplary, with a team that is not only responsive but also continuously working on improving the software with regular updates. I particularly value the reporting capabilities as they allow me as an executive to easily track and monitor the activities of our maintenance teams. The seamless integration with other tools like Yardi further enhances its utility. The initial setup was remarkably straightforward and painless. Overall, the combination of its user-friendly interface, excellent support, effective tracking features, and competitive pricing is what made my team switch from Yardi's maintenance app. I am so satisfied with AppWork that I am very likely to recommend it to others, rating it a 9 out of 10 for recommendation. **What do you dislike about AppWork?** I am frustrated with the few glitches present in the photo capture feature and the data syncing process to Yardi. Although the development team is responsive and working on fixes, these issues can still be disruptive. **What problems is AppWork solving and how is that benefiting you?** I find AppWork makes inspections for move-ins and move-outs easier with required photo documentation. It’s an easy-to-use tool that helps track maintenance activities effectively. **Official Response from Sean Landsberg:** > Thank you so much for the detailed review! It’s great to hear how AppWork has helped simplify inspections, reporting, and overall maintenance management for your team. We’re thrilled that the setup process, tracking tools, and Yardi integration have made day-to-day operations smoother and more efficient. I appreciate you pointing out the issue with photo capture and data syncing. Thankfully these issues are now in the past.- Thanks to your team we were able to identify and fix them right away! AppWork was built off of feedback so please keep it coming! Thanks again for your trust and partnership, we’re looking forward to earning that last star with continued updates and support. ### 48. User-Friendly with Strong Communication Features **Rating:** 4.0/5.0 stars **Reviewed by:** Caty S. **Reviewed Date:** November 06, 2025 **What do you like best about AppWork?** I like how user-friendly AppWork is for my employees, including both maintenance technicians and office administrators. This ease of use significantly contributes to efficient day-to-day operations. I have found the ability to communicate creation, hold, and completion notes to the residents all through the app to be extremely helpful in maintaining a high level of resident satisfaction. The app sends notifications to residents for any new work orders as well as updates on the status of existing ones. This feature has been pivotal in reducing miscommunication and providing residents with immediate, up-to-date information without the need to call the office, wait for office staff to contact maintenance, and then relay information back. Additionally, the initial setup of AppWork was very easy, which facilitated a smooth transition from our previous product. I also thoroughly enjoy the responsiveness of the AppWork team, which adds to the product's overall reliability and efficacy in supporting our needs. **What do you dislike about AppWork?** I understand that the AI is learning, but every time a resident puts in a request for pest control, it autocorrects it to Roaches. This has caused multiple issues with pest control spraying for roaches instead of wasps, spiders, beetles, etc. Make ready calendar could use some improvement. I schedule in advance, and it populates to my technician same day. This has now flooded his task list with over 30 tasks that do not have the date that I listed on the make ready board. I wish there was a 'Scheduled for this date' option for the technicians to view. I wish there was an ability to add technicians to inspections. I don't know a lot about how the point system works, but it feels that the same 2 people are at the top each month when my techs have a high number of points and are not listed on the leaderboard. This could be user error, but just something to mention! **What problems is AppWork solving and how is that benefiting you?** I use AppWork for work order tracking and categorization, enhancing resident satisfaction by reducing miscommunication through real-time updates. Its user-friendly interface simplifies tasks for my maintenance team and office staff. **Official Response from Sean Landsberg:** > Caty, thank you for such a detailed review, this is exactly the kind of feedback that helps us get better. Really glad the Resident communication features and team usability are working well for you. Your notes on the pest control autocorrect, the Make Ready calendar populating to techs same-day, adding techs to inspections, and the leaderboard point logic are all super specific and really valuable. We'd love to connect with you directly to dig into the Make Ready scheduling behavior and the leaderboard question, those aren't expected behaviors. Thanks for taking the time to flag all of this! ### 49. Streamlined Maintenance with Effective Resident Communication **Rating:** 5.0/5.0 stars **Reviewed by:** MaKenzie N. **Reviewed Date:** November 04, 2025 **What do you like best about AppWork?** I appreciate AppWork for significantly enhancing communication with residents, which reduces conflicts and improves client relations by providing consistent updates regarding work orders. I love how it streamlines maintenance tasks into one platform, helping us track and quantify the work done, thereby boosting the morale of our maintenance technicians. The feature that allows maintenance staff to input work orders directly when stopped by residents is incredibly useful, preventing tasks from being forgotten. The setup process, though initially confusing, was made easy through the weekly Q&A sessions and staff support, ensuring we had all the help and resources needed. Additionally, I find AppWork’s integration with Yardi seamless, which suits our operational needs perfectly. Overall, these features improve our workflow efficiency and help retain residents due to reliable and transparent communication. It's a tool that genuinely enhances our daily operations and is an asset for client satisfaction. **What do you dislike about AppWork?** I wish I was able to unmark units as ready on the make ready board, so they could be scheduled for additional turn items. **What problems is AppWork solving and how is that benefiting you?** AppWork streamlines maintenance communication, reduces resident conflict, boosts maintenance staff morale by tracking work, and enhances client relations through consistent updates. **Official Response from Sean Landsberg:** > MaKenzie, I really appreciate you taking the time to share this thoughtful review. It’s awesome to hear how AppWork’s helping your team streamline maintenance communication and strengthen relationships with residents, that’s exactly what we designed it for. I’m glad the onboarding process and Q&A sessions made getting started smoother, and it’s great to know the Yardi integration fits your operations so well. Thanks also for the note about marking units as ready on the make-ready board — that kind of feedback helps us keep improving AppWork for every property team. You and your crew have been amazing partners, and I’m looking forward to continuing to support your success. – Sean at AppWork ### 50. Seamless Transition, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Juan V. **Reviewed Date:** November 04, 2025 **What do you like best about AppWork?** I find AppWork incredibly easy to use, which enhances my productivity significantly. The initial setup process was seamless, requiring minimal adjustment time even for the Spanish-speaking members of my maintenance team. This ease of transition is invaluable, especially in a bilingual work environment. I also appreciate the insights I gain from the reporting feature to monitor my team's performance effectively. Furthermore, the hassle of verifying details like model numbers for ordering parts has been eliminated thanks to the communication improvements and ability to view photos from technicians, which saves me considerable time. One of the standout features of AppWork is its excellent customer service. The support team typically responds to my issues in less than 24 hours and offers weekly Huddleston sessions for our company, providing timely and multidimensional support. The ability to switch between English and Spanish built into AppWork facilitates effortless communication, further underscoring the accommodating nature of both the product and its support team. The software’s integration with our Okta platform enhances workflow efficiency by organizing all my apps in one place, which is especially fluid on a desktop. Lastly, AppWork's strong performance and these comprehensive benefits collectively make it an easy recommendation for me, earning it a score of 10 on a scale of 1 to 10. **What do you dislike about AppWork?** I dislike the lack of a dark mode in AppWork, as it would be easier on my vision and is a personal preference for better aesthetics. **What problems is AppWork solving and how is that benefiting you?** I use AppWork to manage maintenance requests, easing stress by maintaining team expectations and improving communication. It saves time with reporting features, enhances interaction with residents, and offers seamless user setup, all while benefiting from responsive customer service. **Official Response from Sean Landsberg:** > Wow, thank you so much for taking the time to write such a thoughtful review! I We love hearing that the transition was smooth! especially. We already passed along your feedback for darkmode to our engineering team to see if that's something we can prioritize for you. Thanks again for trusting AppWork to power your maintenance operations. - [View AppWork pricing details and edition comparison](https://www.g2.com/products/appwork-2024-01-11/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-05+01%3A40%3A45+-0500&secure%5Bsession_id%5D=ab0e5d25-734b-43f7-961a-6aa557ab4070&secure%5Btoken%5D=6cb23a7df7b1f6d998f2a70bea79ff725b11be546056dc3a03365e58d066af96&format=llm_user) ## AppWork Integrations - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [MRI Affordable & Public Housing](https://www.g2.com/products/mri-affordable-public-housing/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## AppWork Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top AppWork Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,503 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (778 reviews)